Software, Integration

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1 Software, Integration and Pat Corrigan July 2014

2 Elster Over 100 years in metering electricity, water and gas Over 100 Elster AMI systems at public owned utilities 200 million meters installed Introduced microprocessor based metering in 1980 Introduced solid state metering in 1992 Introduced AMI in 2003 Formerly 2

3 Data and the Big Picture 2014 by Elster. All rights reserved. 3

4 Knowing What to Do Loads of data Everywhere All the time Knowledge Decisions Business Process Improvement Information Data

5 Sample Business Processes Customer Service Calls Outage Management Billing Aging Accounts Receivable Asset Management Distribution Planning Work Order Management

6 Grid Awareness Outage/Voltage Monitoring View Outage/Voltage events for devices within a time frame. Ability to perform power status check and voltage read on devices Troubleshooting State of Devices with Active Alarms available (cleared automatically as issues resolved) 6

7 Network Visualizer Network Management Visualize logical network topology of the Elster mesh network Ping device s and receive network RSSI values to localize RF problems Network state capture for exchange Device Management Examine network topology nodal relationships, network hop depth, repeater loading Multiple visualization layouts supported 7

8 Alarm Browser Autonomous Identification of Issues that need Attention System automatically raises and clears alarms based on event activity Quickly Filter on specific devices or alarm types or categories Easy to use comprehensive interface to find and filter all alarms Covers System Communication, Schedule and Device alarms Filter based on alarm category, type, time, severity or object Facilitates Quick Troubleshooting Focused Issue Resolution Correlates any Events that raise or clear the alarm Users can acknowledge and tag with notes Sort, filter and export options to quickly see time-sequenced alarms

9 AMI Update Sample Preventative Action 9

10 Sample Preventative Action Transformer Overload 10

11 Sample Preventative Action 11

12 AMI Update Sample Digital Connectivity Facebook Friends IPhone SMS Twitter

13 Interoperability Interoperability (2D) AMR SCADA DMS Prepay OMS DSM AMI Silo s grow from within 2D solutions 13 13

14 Interoperability Interoperability Model (3D) 14 14

15 Interoperability Designing for 3D Interoperability Universal Meter Concept IEEE g SUN, ANSI C12 Series Software programmable radio protocol Programmable radio power output Integrated multi-radio New power supply provides backup power >70% of AMI Meters use RF Mesh Back 15

16 Interoperability Data and Applications Today AMI AMR MDM DSM Multiple applications Multiple databases Multiple credentials Learning curves Prepay OMS CIS 16

17 Interoperability Systems Integration Alternatives Configuration 17

18 Interoperability Easy Integration to Business Processes A D G B E H C F I Easy to Learn and Use Single sign on Less Credentialing Easier to stay informed Less Navigation Easier to focus on important human tasks Create positive experiences/relations Helps People Do Their Jobs Reduce knowledge delays Pre-configured universal dashboard All needed applications All needed screens 18

19 Structured Workflow: Customer Service Call AMI Dashboard See any alarms Billing See last month s bill MDM View daily load profile for the week or month MDM Model available rates against last month s usage Rates View available rates Map View any neighborhood outages or voltage issues Workforce Management Schedule field visit if needed by Elster. All rights reserved.

20 Flexible ownership models offer choices that are easier on cash flow. Elements Own & Operate Infrastructure as a Service Software as a Service Smart Grid as a Service Software License Buy Buy Subscription Subscription Head End Hardware (Back Office) Buy Subscription Subscription Subscription Annual Support Services Buy Subscription Subscription Subscription Endpoint Hardware Buy Buy Buy Subscription WAN Own or Buy Own or Buy Own or Buy Subscription Partner Windstream Utilismart Leidos Back

21 Thank you. For all you do. Pat Corrigan VP Public Utilities Want to know more?