Let s Talk Shop Smart Solutions for the Connected Consumer

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1 Connected Retail Over 100 Years of Innovation As a recognized leader in the retail sector, Honeywell s path is clear: keep the world moving forward. Our breakthroughs helped shape the evolution of the modern, connected retail making it safer, smarter and more productive. That s why most of the world s retail chains trust Honeywell to equip them for the future. Savvy choice. Let s Talk Shop Smart Solutions for the Connected Consumer Automation and Control Services 1985 Douglas Drive North Golden Valley, MN ACD_BR_Retail PM 01/ Honeywell International Inc. All rights reserved.

2 Productivity Meets Simplicity Honeywell s One Retail Integrated Solutions for Today s Tech-Savvy Shopper The retail industry today is at a key inflection point. Economic realities are forcing Productivity Safety & Security Energy Management Automation many players to rethink traditional business models and the industry is struggling to keep in step with rapidly advancing technology. The new connected shopper expects to be recognized and empowered in the store with technologies that offer the same interactive and seamless experience available online. Honeywell offers integrated solutions for the retail sector that increase operational efficiency, reduce energy consumption and monitor the environment through automation and technology to ensure a better customer experience. The Connected Consumer The shopping model of the near future will look radically different from just a decade ago. Technological innovations and a hyper-connected world have significantly influenced consumer behaviors and expectations. Honeywell solutions help retailers confront the demands of the connected shopper and deliver not only products, but experiences. Less Complexity, More Productivity We make shopping more enjoyable with an integrated platform that enables stores to reduce energy consumption, reach more customers, and streamline operations. Increasing store productivity from the front end to the back end is one of the greatest and most tangible benefits of Honeywell s leading retail solutions. Purpose-built hardware and software solutions, along with our global reach, improve productivity, accuracy and customer satisfaction. NEINVER Offers a Unique Buying Experience Shopping outlet operator NEINVER actively seeks to attract visitors to its premises, and knows that technological innovations can improve the buying experience and increase sales. So NEINVER partnered with Honeywell to update their overall building management, safety and security systems, with the goal of upholding high customer standards while reducing expenses. 2 The Integrated Advantage Improves the shopper experience and staff productivity Increases operational efficiency and maximizes return on investment Enhances control abilities, reducing costs and improving performance Facilitates a wholesome view of audience demands and needs Creates opportunities for new revenue streams FPO 3

3 Own the Omnichannel Today s connected consumer has heightened the demands placed on retailers. Mobile s emergence as a significant revenue channel and social media s ability to influence shoppers behavior urge retailers to up their game and differentiate themselves to compete in an omnichannel world. Our wide spectrum of connected solutions empowers retailers to discover how they can own the omnichannel approach. Intelligent Retail Management Only Honeywell provides a complete portfolio of integrated retail workflow solutions. Our connected technology simplifies operations and empowers operators to do more with less. Focusing on productivity ensures a better customer experience in every part of the store and makes for highly effective operations. Innovation in Store Connected Throughout the Retail Experience You can find Honeywell just about everywhere you look in a modern store. From the moment customers arrive in the parking lot until the point of sale we are there, working to provide an unforgettable shopping experience. Our technology is around the corner of every shelf making it a personal event for each and every customer. Auchan Supermarket Cuts Checkout Time in Half The superstore chain Auchan wanted to reduce customer wait time, increase checkout efficiency, and improve the demanding standing work environment for cashiers. Honeywell outfitted the Suzhou branch of Auchan with the advanced Stratos 2422 scanners. Checkout productivity levels have increased twofold, while the customer experience and work environment have improved overall. Before Entering the Store Mobile Marketing Honeywell s Smart Technologies help run loyalty programs and promotions that keep customers in the know and coming back for more. Parking Management Beyond protecting people and property, Honeywell security systems can be easily adapted to manage parking lots and garages, including essential functions like parking fees, rapid parking access, allocating parking areas to different groups of people, preventing the misuse of those areas and even helping visitors to locate lost vehicles. Honeywell Automation Solutions Be prepared to wow customers. Automation plays an integral part in delivering goods faster, tracking shipments in real-time, and monitoring sales across multiple locations of a company. Implementing automation will lower costs due to fewer manual errors and increase competitiveness in e-tailing companies especially. In the Delivery Chain The challenge? 100% on time, accurate, undamaged deliveries on the customer s schedule. Honeywell mobile computing solutions accurately capture every key point of data for every transaction every time. They drive delivery operations that are more efficient, accurate and transparent, enabling better decisions, improved customer service and increased revenue. At the Front Entrance Securing Store Assets Honeywell has you covered from the moment doors open to the time they re closed. Our integrated video, analytics and access control solutions detect health and safety emergencies immediately something your employees and customers will thank you for. Information from surveillance devices, alarm systems and access control systems is channeled into the easy-to-use Honeywell Security Manager interface, enabling quick response in emergency situations. 4 5 FPO

4 During Checkout Checkout Devices Customers don t like to wait and that s why Honeywell focuses on speed and efficiency at the register. Boost point-of-sale productivity for mobile or Tesco Lotus Enhances Mobile Capabilities Tesco takes pride in keeping up with industry trends - countertop with encrypted scanner solutions and 2D barcode scanners that so when it came time to easily read promo codes on smart phones. Customers appreciate the rugged update 1,200 of their stores sleds, or mechanisms that immediately turn ipods, iphones or ipads into mobile point-of-sale (POS) devices. Mobile Point of Sale Customers want to leave the store on a positive note and mobile POS can guarantee that. Waiting in line for a shorter amount of time makes for a in Thailand, they enlisted Honeywell. The solution is an up-to-date, integrated mobile system supporting mobile app platforms with e-wallet and other productivity increasing functions. The successful happy shopper. Associates are able to swiftly look up detailed product mobile retail system information, locate inventory in other stores or distribution centres, and includes a top-class 2D finalize customer orders on the store floor. scanner that reads barcodes from smartphone screens. Data Security The main benefits for the Assuring customers that their data is truly secure and protected from checkout productivity, future breaches is a unique challenge retailers face day-in and day-out. more effective promotions, Honeywell s data encryption solutions for enterprise security enhance the level of secure data communications between networked devices, protecting leading retailer are higher greater consumer satisfaction and significant revenue increases. operators from the increasing global threats on network security. Smart Scanning The scanners greatly advance speed but the software behind them improves the intelligence of the checkout experience. Entering customers into loyalty programs is simple, just scan the barcode data found on a driver s license or government ID card and the information is stored. It ll immediately verify the customer s age too. 6 55% of 18 to 44-year-olds say they re likely to favor a store with advanced mobile capabilities. 7

5 Behind the Aisles Automated Dispatch Solutions Long before you encounter customers, it s essential to make sure your system is in tip-top shape. Fleet operations lose hours a day between drivers clocking in and getting on the road. Automated dispatch solutions eliminate the paper shuffle to speed up drivers, giving them a better plan and making fleet operations more efficient eliminating possible delays, keeping deliveries on time and undamaged. Fire, Gas and Smoke Detection You rely on your associates keep your shop floor running smoothly. And they count on you to keep them safe. We offer a wide range of advanced fire, gas and smoke detection systems that provide exceptional protection at every level. Just as important, our products come with industry-best training and support it s all part of our pledge to be your true partner in safety. FPO PA/VA Systems Clearly communicate with customers and staff members throughout the entire store with the push of a button. Integrating PA/VA systems with additional security solutions exponentially increases both customer and employee safety and security. Voice-Directed Software Honeywell voice-directed software transforms click-and-collect from a cost centre to a profit centre. It frees the associate s hands during the order picking process in the warehouse so they can suspend the operation to help a customer and resume at the exact same spot. Carrefour Middle East Ramps Up Productivity Carrefour Group wanted it all: improved productivity and efficiency, enhanced overall quality, reduced associate-related errors and to be more competitive. The world s second largest retailer chose Honeywell to implement a radio frequency solution with the LXE MX8 hand-held computer at its core. The device scans information into a centralized system providing up-to-date inventory that s visible across all Carrefour stores, located in 10 different Middle-Eastern countries. The upgrade drastically improves customer service, inventory management and overall integration of Carrefour s warehouse logistics. Staff Management Over 35% of stock losses are caused by theft and fraud by staff so make sure you take preventive measures. Honeywell s security and access control solutions can be integrated with payroll, HR and IT systems to boost security and identify suspicious behavior as it happens. Only authorized personnel are admitted to restricted areas and employees ability to abuse their privileges are eliminated. RFID Technology Now you can automatically track the merchandise path, from the back room to the display floor. Also, you will have the ability to perform cycle counts more frequently in order to close the gap between virtual and actual store inventory. Industrial Strength Scanners Scan 1D and 2D barcodes up to 50 ft away with Honeywell s long-range area-imaging scanners. After the Sale Return Management Returns can be frustrating but with Honeywell they don t have to be. Our handheld scanners can read even the most damaged receipt barcodes and, when necessary, Apple devices can also turn into scanning tools. Then print the return receipt and make new hangtags and price labels with one mobile machine. In China, 63% of the retailers think their biggest challenge is integrating brick and mortar locations with e-commerce. 8 9

6 In the Control Room Honeywell Building Integrator This all-encompassing line of solutions covers every aspect of retail building management and brings them together into one management interface. Pick and choose solutions based on your individual needs to bring a greater sense of connectivity and productivity to the shopping experience. HVAC and Utility Control Our building control technology helps meet the comfort and safety needs of your customers while increasing your operational and energy efficiency through a full range of HVAC, light monitoring, refrigeration control, air quality and utility control solutions. The single coordinated view of these systems, and their synchronized response, promotes a more energy efficient shop floor every day and a better reaction in the event of an emergency. Honeywell Energy Management Monitors consumption year-on-year, empowering resident engineers and technicians to make sustainable changes based on energy and cost reports. And with real-time alerts, technicians can quickly tend to system outages or malfunctions. Operation Control Centres Ready for the Future? Let s Talk Shop. A central control room can make or break the system monitoring of large shopping Look no further than Honeywell for both basic and premises. By integrating surveillance and security solutions with environmental sophisticated retail industry solutions. Innovation has been control and energy management, the operation becomes fully automated. a staple in our closet for over 100 years, providing solutions Controlled, standardized settings are in place for lighting, temperature, airflow and other conditions essential for the safety and comfort of shoppers. that improve the productivity, safety and management for retail centres around the world. Contact us today to see how our technology can improve the retail experience for your customers and the entire store infrastructure for you making your guests want to return for shopping trip after shopping trip