Alameda Municipal Power

Transcription

1 1 Alameda Municipal Power Advanced Utility Technology Board Workshop Technology Building Blocks July 15, 2013 Michael Tao (720) Robert Sarfi (720)

2 2 Glossary of Terms AMI Automated Metering Infrastructure AMR Advanced Meter Reading BI Business Intelligence CES Community Energy Storage CIS Customer Information System CPP Critical Peak Pricing CRM Customer Relationship Management CMMS Computerized Maintenance Management System CU Compatible Unit CVR Conservation Voltage Reduction DA Distribution Automation DER Distributed Energy Resources DG Distributed Generation DMS Distribution Management System DR Demand Response EA Engineering Analysis EE Portal Energy Efficiency Portal EIS Executive Information System EMS Energy Management System F&A Finance and Administration FLISR Fault Location Isolation Service Restoration GIS Geographic Information System IVR Interactive Voice Response MDM Meter Data Management MMS Material Management System MWM Mobile Workforce Management OMS Outage Management System RTU Remote Terminal Unit SCADA Supervisory Control and Data Acquisition TOU Time of Use VVC Volt VAR Control VEE Validation, Estimation, and Editing WMS Work Management System

3 3 Agenda 1. Context 2. Fundamental Technology Building Blocks 3. Architecturally Significant Processes 4. Enablers 5. Summary 6. Discussion

4 4 1. Context In the past utilities have driven change More and more, consumers and consumer products are driving direction This is a fundamental paradigm shift

5 5 Purpose 1. Review technology building blocks 2. Understand how the technology enables processes 3. Prepare board for Phase 1 report

6 Regardless of Technology, Utilities Need to Manage These Pain Points 6 Meeting evolving customer expectations Technology utilization Inter-department communications Field-force efficiencies Quantitative performance measurement Data quality, availability, accessibility Preservation of institutional knowledge Situational and asset awareness Ability to effectively forecast Ongoing technology maintenance Wide area communications Cybersecurity technical, physical, procedural, and human

7 7 Utility Technology Mapping Generation Transmission Distribution Customer Gen Control EMS SCADA Mobile GIS OMS MWM Operations Management Energy Mgmt Asset Management CMMS RCM EIS WMS GIS MMS CMMS EA Graphic Design Mobile GIS Customer Management EIS CIS CRM EE Portal Meter Reading IVR Energy Mgmt Smart Grid Paradigm DMS FLISR DA BI AMI TOU DR CES VVC MDM Dynamic Pricing DER

8 2. Fundamental Technology Building Blocks 8 Geographic Information Systems (GIS) Graphical Design Outage Management System (OMS) Distribution Automation (DA) Computerized Maintenance Management System (CMMS) Work Management System (WMS) Advanced Metering Infrastructure / Meter Data Management System (AMI/MDM) Communications

9 9 GIS Functions and Benefits Functions Asset Registry Map creation Facilities Asset Management Support for Graphical Design Facilities Query and Analysis Support for Engineering Analysis Support for OMS / DMS Benefits Labor productivity Asset utilization Reduced field verification travel Customer service Regulatory compliance Inter / intra company communications OMS Distribution Automation GIS Graphical Design WMS CMMS AMI MDM Communications

10 10 Graphical Design Functions and Benefits Functions Graphical placement of facilities Auto - generation of design figures / drawing Enable use Design Templates Support use of Construction Units (CUs) Auto enable facility connectivity Benefits Design efficiency Enforce construction standards Accurate facility placement Accurate connectivity model Auto posting of facilities to GIS Less tedious than WMS design OMS Distribution Automation GIS Graphical Design WMS CMMS AMI MDM Communications

11 11 OMS Functions and Benefits Functions Outage Prediction, Analysis & Reporting Switch Order Creation and Management Trouble Crew Dispatch and Management Restoration Process Tracking Switching Control and Safety Tagging Switching and Operation Logs & Reports Benefits Responsive customer service Higher service reliability Improved system operator and dispatcher effectiveness Better crew efficiency & safety Proactive customer/public comm. More effective storm mgmt. OMS Distribution Automation GIS Graphical Design WMS CMMS AMI MDM Communications

12 12 DA Functions and Benefits Functions Real time line re-configuring Enable Micro Grid operation Enable FLISR Enable CVR and VVC Enable DR and DG control Benefits Optimize system capacity Improve service reliability Improve power quality Leverage renewable energy Reduce system demand and losses Promote renewable energy OMS Distribution Automation GIS Graphical Design WMS CMMS AMI MDM Communications

13 13 CMMS Functions and Benefits Functions Asset Registry Non Spatial Asset maintenance record Maintenance planning, scheduling and tracking Auto generation of maintenance work order Asset life cycle costing Facilitate Reliability Center Maintenance Benefits Reliability or logic based maintenance Resource optimization Reduce maintenance life cycle cost Identify equipment operating (failure) trends OMS Distribution Automation GIS Graphical Design WMS CMMS AMI MDM Communications

14 14 WMS Functions and Benefits Functions Work order Initiation and cost estimating Work order cycle tracking Resource Scheduling and Planning Materials Requisition/Issue/Returns Time Reporting As-Built Reporting and Closing Work order history Benefits Labor productivity Cross resourcing crews Reduced field verification Improved customer service Standards compliance Inventory reduction Access to company-wide data OMS Distribution Automation GIS Graphical Design WMS CMMS AMI MDM Communications

15 15 AMI and MDM Functions and Benefits Functions Remote bi direction metering Load time stamp Outage communication Last gasp Theft detection Remote service connect / disconnect Gateway to customer automation Data management / VEE Benefits Improve labor efficiency Demand reduction Improve service quality and reliability Enable dynamic pricing Enable customer choice Enable energy efficiency portal Support renewable energy OMS Distribution Automation GIS Graphical Design WMS CMMS AMI MDM Communications

16 16 Communications Functions and Benefits Functions Data transport between devices and applications WAN and LAN Provide cyber security for data transport Benefits Enable secure bi-directional flow of information Enable dispatch of control commends OMS Distribution Automation GIS Graphical Design WMS CMMS AMI MDM Communications

17 17 3. Architecturally Significant Processes Facility Design Build Construction Service Work Customer driven orders Enterprise Asset Management Reliability centered maintenance Maintenance planning Unplanned, Emergent Work Outages Non-Customer Calls Emergencies Engineering Analysis Current state, contingencies, Whatifs Static, forecast, real-time Revenue Cycle Meter to cash process

18 18 Facility Design Build Status Quo / Laggard Fast Followers Future / Vision Customer Phone Phone Customer Empowerment Customer Service F&A Engineering Operations CIS Financials Analysis CIS, CRM Financials, EIS EA, Integrated Analysis, Graphical Design, WMS, CMMS Visualization, Mobile GIS, Tracking, Reporting, WMS, MMS Integrated system Seamless data flow Automated design BI DMS / DA including VVC. FLISR Field Force Static Map, WMS, Mobile GIS

19 19 Service Work Status Quo / Laggard Fast Followers Future / Vision Customer Phone, IVR AMI, Phone, IVR, Web Customer Empowerment Customer Service F&A Engineering Operations Field Force CIS CRM, Automation Financials Visualization, Tracking, Reporting Mobile Workforce Management Mobile applications Seamless integration of work Transparency Visualization One system of record Performance measurement Work is Work BI

20 20 Enterprise Asset Management Status Quo / Laggard Fast Followers Future / Vision Customer Customer Empowerment Customer Service F&A Engineering Operations Field Force Financials Spreadsheets, Databases Spreadsheets, Databases Financials CMMS, WMS, Mobile GIS Visualization, Tracking, Reporting MWM Management CMMS Condition monitoring Portfolio Management Analysis Single Asset Repository Financialbased decisions BI DMS / DA including VVC. FLISR

21 21 Unplanned, Emergent Work Status Quo / Laggard Fast Followers Future / Vision Customer Phone, IVR AMI, Phone, Sensor IVR, Web Customer Empowerment Customer Service F&A Engineering Operations Field Force CIS CRM, Automation R/T Support Visualization, Tracking, Reporting, OMS MWM Management CMMS Proactive Self-Healing (FLISR), Storage (CES) Distributed Energy Resource Dynamic Status Optimization DMS BI

22 22 Engineering Analysis Status Quo / Laggard Fast Followers Future / Vision Customer Smart Meter Customer Service F&A Engineering Operations Field Force Financials Load Flow, Short Circuit, Placement Portfolio Mgmt (CAPEX, OPEX) R/T Support Visualization, Sensors MWM, CMMS Optimization Integrated Portfolio Management Integrated R/ T analytics Operator analytics Financial and Operational decision making DMS BI

23 23 Revenue Cycle Status Quo / Laggard Fast Followers Future / Vision Customer Electromechanical AMI AMI, Prepay Customer Service F&A Engineering Operations CIS Financials CIS, MDM Seamless Integration CPP, TOU, Dynamic pricing Customer Automation including DR, CES, etc. DMS / DA including VVC. FLISR Field Force

24 24 4. Enablers Data Requirements Standards Based Integration Communications Technologies Cloud, Hosted Solutions

25 Smart Grid Data Requirements 25 80TB Smart Homes 40TB AMI Substation Automation DMS 20TB Mobile Workforce Distribution Automation

26 26 Standards Based Integration

27 27 Communications Technologies Technology Use Descrip1on Fiber Public Carrier Power Line Carrier System to System Device to Device / System Device to System Fiber- op/c communica/on is a method of transmi7ng informa/on from one place to another by sending pulses of light through an op/cal fiber. The light forms an electromagne/c carrier wave that is modulated to carry informa/on. The mode of communica/on leverage s the use of exis/ng cell phone communica/on s infrastructure installed by telecommunica/ons providers such as AT&T and Verizon, etc. Power line communica/ons systems operate by adding a modulated carrier signal to the wiring system. Since the power distribu/on system was originally intended for transmission of AC power at typical frequencies of 50 or 60 Hz, power wire circuits have only a limited ability to carry higher frequencies. The propaga/on problem is a limi/ng factor for each type of power line communica/ons. WiMAX Device to System IEEE e standards- based, high capacity, moderate range solu/on. Mesh/WiFi Device to Device / System WiFi- based solu/on that adds peer- to- peer rou/ng and creates a self- healing network. OVen deployed in unlicensed or registered frequencies. Provides high throughput with the shortest range of the op/ons listed. Narrowband Licensed Device to System OVen called VHF, UHF, or Data over Voice Trunked. Operates with very narrow channels in 200, 400, 800, or 900 MHz licensed frequencies. Best range in class. Broadband Unlicensed Device to System Non standards- based solu/ons, based on modified WiFi or other technologies. Provides high throughput, but is highly suscep/ble to interference.

28 28 Cloud Computing, Hosted Solutions Strengths Applicable to most building block technologies Reduced cost Accelerated deployment Scaleability Updates Remote access Skills Weaknesses Existing utility investment Security Ease of integration

29 29 5. Summary

30 30 Lessons Learned People Culture Impetus for change Technology utilization Resource capacity Middle management buy-in Cybersecurity Technology Future-proofing acquisitions Ability to maintain current AMI hesitation Cybersecurity Process Qualitative benefits are drivers Customer outreach is critical Privacy Maintenance Cybersecurity

31 31 Technology Failure On The Rise

32 32 Business Plan Development Approach Phase 1 As-Is Assessment and Needs Analysis Assess current technology utilization Qualitatively compare AMP to other utilities Identify gaps and opportunities Educate AMP resources about technology options Build options Phase 2 Develop Strategic Plan Refine cost / benefit analysis for options Organize a technology fair to allow AMP employees to experience options first hand Perform employee, and customer outreach Identify solution path forward

33 33 6. Discussion Robert Sarfi (720) Michael Tao (720) ! V0.0