PARTNER PROGRAM. Program Benefits

Transcription

1 PARTNER PROGRAM Program Benefits

2 ABOUT SANGOMA TECHNOLOGIES Sangoma Technologies Corporation is a trusted leader in delivering globally scalable Voice-Over-IP telephony systems. Serving customers in over 150 countries, Sangoma delivers the industry s best engineered Unified Communications solutions. Our products are backed by decades of IP communications experience, and comprehensive warranties. As the communication landscape evolves and businesses invest in new strategies to provide effective communications, Sangoma Technologies is your trusted partner; delivering Unified Communications solutions for SMBs, Enterprises, OEMs, Carriers, and service providers. Sangoma s globally scalable offerings include both on-site and cloud-based business communication systems, SIP trunking, IP Phones, Gateways, Session Border Controllers and Telecom Interface Cards. Together, these provide seamless connectivity between traditional infrastructure and new technologies. Businesses can achieve enhanced levels of collaboration, productivity, and ROI by partnering with Sangoma. Founded in 1984, Sangoma Technologies Corporation is publicly traded on the TSX Venture Exchange (TSX VENTURE: STC). Everything Connects When You Connect with Sangoma! HIGHLY COMMENDED BEST VoIP DEVICE WINNER Internet Telephony Services Providers Association Best End-Point or Device s Series IP Phones Comms Business Awards: Channel Product of the Year Hardware Enterprise Networking Magazine Top 10 VoIP Solution Providers Top 250 Canadian ICT Companies # You + Sangoma = Success is your first step, we can t wait for you to take it.

3 Everything Connects Connect with Sangoma C Tra ertif inin ic gd a i Provide your customers with outstanding VoIP and Unified Communications quality products that deliver industry-leading value. As a Sangoma Partner you ll get the help you need to grow your business and the incentives you want to make it easy to win sales with above industry average margins. Sangoma Resellers get priority access to a full range of high-quality products including: PBXact, FreePBX, PBXact Cloud, SIPStation SIP Trunking service, Session Border Controllers, VoIP Gateways AND PSTN interface cards. D u L R ef e a d errals to V I P A c c e s s p o rt P o s t- s a l e s S u p Connect with Sangoma! I nd in g e ad y L ts str coun is n tio unts o sc P t o ri o r N F it y A R P cce ro d s s u ct s ss s c l a l u ti o n d l r o Wo &S P r o d u cts With Sangoma, you can sell the products and services that match your expertise, appeal to your existing customers/partners and grow your business faster. Whether you are an established telecoms reseller, a new business looking to enter the market or an IT reseller looking to break into voice, we have a flexible reseller program designed to fit your needs.

4 PARTNER LEVELS Grow with us as you grow your business, delivering superior solutions Bronze Level Partner This is the first tier of partnership with Sangoma. Bronze partners have a minimal per quarter and annual minimum spend with Sangoma. They have also taken the commitment to train at least one sales person and one technician in the Sangoma product line. This level receives a discount for their orders from Sangoma. Silver Level Partner The next level of partnership is Silver. Silver partners have made a more substantial quarterly and annual commitment spend with Sangoma. They are more closely aligned with Sangoma products and have a strong understanding of the value that Sangoma brings. Silver partners have invested in additional training for their sales and technical staff giving them a deeper understanding of the hardware and software they provide. Silver level partners also get a higher discount on products and services. Note: that there are other higher levels of partnerships, depending on partners annual commitments Exceptional Margins Total Solutions Sangoma University Exclusive Portal Sell products and services that match your expertise and grow your business with us. As your sales volume grows, so does your discount and your profits. As a Sangoma partner, you will have access to resell all of our solutions. From the latest cloud based solutions, to gateways, to telephones and more. When you re a Sangoma partner, you re connected to all of our solutions. Become Sangoma and PBXact certified. We give partners the ability to set themselves apart from the competition by pursuing certification levels that show just how much you have invested with our partnership. Online access to the full product catalogue, ordering, customizable marketing resources and more.

5 PARTNER LEVEL BENEFITS Bronze Silver Program Requirements Minimum Annual Revenue Commitment (MSRP) Minimal Higher Partner Application Profile Partner Agreement Sales Certifications Technical Certifications Program Benefits Sales templates / Best Practices Free Marketing Literature Access to Partner Portal Sangoma Logo Usage Web Based Training Quote and Configuration tool Approved to sell Sangoma PBXact Cloud Services* Approved to sell Sangoma FreePBX / PBXact solutions Approved to sell Sangoma Telephony Interface cards Approved to sell Sangoma IP-phones Approved to sell Sangoma VoIP Gateways Approved to sell Sangoma Session Border Controllers Ongoing communications and Sangoma news Discount on Cloud services for demo or internal use Discount demo program Priority access to pre- and post-sales support Access to Partner Forum Access to Sangoma Channel Manager Access to Sangoma Sales leads Advanced Product Information Support renewal notifications Marketing resources Special pricing Product promotions Product discounts Good Better * Cloud based products are currently offered in Canada, USA and United Kingdom and are available to resell for partners with operations in the same countries

6 PARTNER CERTIFICATIONS Get Up and Running Quickly! Sangoma University has been set up to help our partners get started in identifying leads and prospects quickly but also to be empowered to support your own customers. SANGOMA UNIVERSITY Please visit for more details. EVERYTHING CONNECTS Courses Curriculum and Certification Levels Each course is followed by an online exam to obtain certifications and diploma Sangoma Certified Essentials Online Courses PBXact Essentials (1/2 Day) FreePBX Essentials (1/2 Day) Vega Gateway Essentials (1/2 Day) SBC Essentials (1/2 Day) Sangoma Sales Training Essentials Online Courses PBXact Essentials (1/2 Day) FreePBX Essentials (1/2 Day) Vega Gateway Essentials (1/2 Day) SBC Essentials (1/2 Day) Sangoma Certified Professional Limited Content Classroom Courses PBXact Getting Started Professional (2 Days) FreePBX Getting Started Professional (2 Days) Vega Getting Started Professional (1 Day) Sangoma Certified Administrator Fully Comprehensive Classroom Courses PBXact Getting Started Administrator (3.5 Days) FreePBX Getting Started Administrator (3.5 Days) SBC Getting Started Administrator (2 Days) Certification Partners have 90 days to complete the required levels of certification and must renew / refresh every 2 years. Bronze Partners Minimum Requirements 1 Sangoma Certified Essentials (SCE) Sales 1 Sangoma Certified Essentials (SCE) PBXact Silver Partners Minimum Requirements 1 Sangoma Certified Essentials (SCE) Sales 1 Sangoma Certified Essentials (SCE) PBXact 1 Sangoma Certified Professional (SCP) or 1 Sangoma Certified Administrator (SCA) PBXact or FreePBX

7 PBXACT Enhanced Business Phone System The PBXact Business phone system is a fully-featured IP-PBX designed with unified communication features for organizations needing mobility, productivity and collaboration capabilities. The PBXact business phone system comes with an extensive set of Unified Communications and collaboration features: Phone Apps UCP Web-based Dashboard Zulu UC Client CRM Integration EndPoint Manager Built-in VPN PBXact offers an unmatched level of communication empowering users with superior mobility and productivity. PBXact is a fully-featured business phone system solution which unify all your customer s communication tools, so that they never missing a phone call, chat, text, or fax from any of their local or remote users, across all their desktop or mobile devices. All the advanced features, such as auto-provisioning, IP-Phone applications, unified presence, conference rooms, CRM integration and call-center features are all included with no additional licensing fees required. PBXact is the only UC solution in its class providing: UC Zulu UC unifies the most popular business communication tools & applications enhancing user productivity and mobility. Based on WebRTC technology, Zulu UC works great with any network connection. Advanced phone applications, called PhoneApps, for most 3rd party IP Phones on the market designed to be controlled directly from the phone s display and programmable soft keys, making for the best communication experience. PBXact is offered in 3 different options, providing your customers with choice: PBXACT SOFTWARE AS A SERVICE PBXact Cloud (Canada, USA & UK) Cloud-based Voice Service for small-to-medium businesses, looking for high quality, cost-effective communication without the need to purchase and maintain an on-premise telephony infrastructure. PBXact Software and SaaS Install PBXact as a software on commercial hardware appliances, or in virtual machine to provide server options to your customers, allowing them to scale as they grow. PBXact On-premise Appliances PBXact appliances are fully-featured IP-PBXs designed with features for organizations needing mobility, productivity and collaboration capabilities. Choose from 7 models that meet your business needs.

8 SANGOMA S-SERIES IP-PHONES The Only IP Phones Designed Exclusively for PBXact and FreePBX Combine PBXact and FreePBX with Sangoma IP Phones Designed to work with PBXact and FreePBX, Sangoma IP phones are so smart you can quickly and easily use them right out of the box. Each phone in the series features industry standard Power over Ethernet (PoE), so no power cable or outlets required. They have full duplex speakerphones, dual Ethernet Ports, multi-way conference calling, high definition voice quality, and they re Virtual Private Network (VPN) capable. s305 Unique Productivity Tools s500 s705 Entry Level Phones Designed for cost effective applications Sangoma offers a line of entry-level IP phones, featuring: Up to 3 SIP accounts Back-lit LCD displays Power-Over-Ethernet (PoE), 5-way conference calling, VPN security, Hot Desking and a full-suite of advanced features s405 Mid Level Phones Designed for demanding users Sangoma offers a line of mid-level IP phones, featuring: Up to 4 SIP accounts large color screen displays Power_over-Ethernet (PoE) 5 way conference calling Gigabit Ethernet VPN Security Hot Desking and full-suite of on-screen PhoneApps 28 or more programmable soft keys to take advantage of the included suite of advanced features. Executive Level Phones Designed for Executive users, Sangoma offers a high-end line of IP phones, featuring Up to 6 SIP accounts Wifi and Bluetooth and large color displays Power_over-Ethernet (PoE) 5 way conference calling Gigabit Ethernet VPN Security 45 programmable soft keys to take advantage of the included suite of advanced features. Zero-Touch Auto-Provisioning Sell Sangoma IP Phones with PBXact and FreePBX for a true automatic provision experience. Sangoma s redirection service points Sangoma phones to PBXact and FreePBX as soon as they are plugged into an internet, readying them within seconds. Perfect for local and remote users who quick and easy setup of their own phones without the need for IT support. Centralized Management with EndPoint Manager The EndPoint-Manager tool inside PBXact and FreePBX makes IP Phone provisioning very easy for customers, offering a simple dashboard for firmware management, device group permissions and programmable button configuration. PhoneApps Built-in Advanced Productivity Applications The award winning PhoneApps applications come included with Sangoma Phones, offering customers the best user experience no other vendor can. These advanced features allow users to control complex features by simply navigating the phone s display and programmable buttons, eliminating the need to remember feature codes. This saves users time by putting the power of PBXact and FreePBX directly at their finger tips

9 TOTAL SOLUTION COMPANY Designed for the Complete Solution As an Empowered by Sangoma Partner grow your business by selling Sangoma products which are all designed to work together. From our on-premise or cloud-based IP-PBX phone systems and SIP Trunking service, to our complete line of VoIP Gateways, session border controllers (SBC) and telephony cards, your customers can continue to buy from you as they scale. SIPSTATION SIP TRUNKING Sell our SIP Trunking service to grow your revenue streams. SIPStation provides small-to-medium businesses with feature-rich telephony service using a standard internet connection. With immediate activation process and built-in auto-provisioning for PBXact and FreePBX systems your customers are up and running within minutes.* TELEPHONY CARDS Sangoma s award winning analogue, E1 and T1, and BRI telephony cards (or PSTN Cards) are powering the world s leading PBX, IVR and call-center applications. Renown for their premium quality and dependability, the WANPIPE, JCT, Diva and CG series are also the most flexible on the market, with superior compatibility in most commercially available servers and motherboards. They are the #1 choice amongst Asterisk, FreePBX, SS7 and Voice API developers with a wide range of protocols (Analogue, BRI, PRI, CAS MFCR2, SS7 and WAN) and media processing features. SESSION BORDER CONTROLLERS Sell our line of trusted SBCs helping your customers not only protect their businesses from VoIP threats, but provide them with interoperability, transcoding and SIP Trunking capabilities. Offered in both hardware and Virtual Machine options, your customers have many deployment choices and since the same software is used in both, there is no re-training required if they change, as they scale. Our SBC appliances are designed for SMBs and Carriers and with all features unlocked, making them very easy to sell.infrastructure. FREEPBX OPEN SOURCE PBX SOFTWARE Win more business by selling the complete line of Sangoma products designed to be tightly integrated with FreePBX, the world s most popular Open-Source IP-PBX. Highly flexible and highly customizable, FreePBX can be installed on virtually any computer hardware and cloud system and automatically connects with Sangoma IP Phones, SIP Station SIP Trunking, Telephony Cards, and Vega VoIP Gateways. For custom communications, FreePBX and Sangoma Products provide your customers with a complete end-to-end solution. VOIP GATEWAYS As an Empowered by Sangoma Partners sell our complete line of VoIP Gateways designed for OEMs, integrators, SMBs and Carriers. Our gateways connect legacy infrastructures (analogue, T1/E1, BRI) with VoIP networks. The intuitive GUI-based auto-provisioning wizard gets your customers setup within minutes and its open design guarantees interoperability with most infrastructures. IMG2020 HIGH DENSITY AND SS7 GATEWAYS Provide value added services to large enterprises and Carriers with our high density PRI and SS7 Gateways. Supporting ISDN, SS7, SIP, and SIGTRAN signaling protocols up to 1 STM-1 in an all-in-one appliances have proven field interoperable. *Note these products are currently offered only in USA, Canada and UK.

10 SANGOMA PARTNER PROGRAM Designed with Your Success in Mind Provide your customers with outstanding VoIP and United Communications quality products that deliver industry-leading value. As an Empowered by Sangoma Partner, you ll get the help you need to grow your business and the incentives you want to make it easy to win sales with exceptional margin. Empowered by Sangoma Partners get priority access to a full range of high-quality products including: PBXact Cloud UC service, SIPStation SIP trunking service, IP phones, VoIP Gateways and Session Border Controllers, PSTN interface and application development cards. With Sangoma, you can sell the products and services that match your expertise, appeal to your existing customers/partners and grow your business faster. Whatever your classification, Distributor, Reseller, Master Agent, Solution Providers, System Integrator, Telephony Agent, Independent Consultant, MSPs, ITSPs, Hosting Provider we have a flexible partner program designed to fit your needs. Partnering with Sangoma has been a vital part of our VoIP marketing and sales strategy. Standardising on Sangoma technologies allows us to provide our clients with highly advanced communication systems with excellent ongoing support options. We highly recommend Sangoma for our clients business telephony solutions. David Johnson, Director RM Computing Certified Partner Exceptional Products & Service The Best Products at the Best Value. Priority Support If you are unable to resolve a customer issue, Sangoma Support covers the globe for fastest possible response times. Dedicated Staff The Best People with the Best Incentives to help you grow your business. Empowered Training Become Sangoma and FreePBX Certified. Exceptional Margins Sell products and services that match your expertise and grow your business with us. Exclusive Portal Online access to the full product catalogue,ordering, customizable marketing resources, deal registration and more.

11 WHY SANGOMA? Sangoma s customer-centric approach, product innovations, and worldwide network of distribution partners give you the industry s best-engineered, highest quality, IP and UC solutions, supporting any app, anywhere for businesses and service providers of all sizes. All Sangoma products are backed by more than 30 years of IP communications experience, expert engineering and technical resources, as well as a comprehensive warranty Training and certification programs to set yourself apart from your competition. Sangoma is a single source solutions provider. We manufacture our solutions, so they work seamlessly. We offer several opportunities for reoccurring revenue. Best in class discounts for partners Are You Ready to Take the Next Step? Join today. Visit or talk to your Sangoma sales representative by calling: Sangoma Technologies Cheney House, Oaklands Business Centre Oaklands Park, Wokingham, Berkshire RG41 2FD UK Sales Support sales@sangoma.com Sangoma.com 2018 Sangoma Technologies Proprietary - Every effort has been made to ensure accuracy of this document. Due to ongoing improvements and revisions, Sangoma reserves the right to make changes without notice.

12 Sales Support Sangoma Technologies Proprietary Every effort has been made to ensure accuracy of this document. Due to ongoing improvements and revisions, Sangoma reserves the right to make changes without notice. Partner Program Brochure.UK R1