Optimized Business Processes in the Age of Cloud Computing

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2 ORACLE PRODUCT LOGO Month, Day, Year Venue City Optimized Business Processes in the Age of Cloud Computing Stelios Daskalakis, Senior Technology Sales Consultant

3 The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle s products remains at the sole discretion of Oracle Oracle Corporation 3

4 Program Agenda Process Management and the Cloud Managing Processes, Anywhere, Anytime Process Optimization Process Integration and Security Final Thoughts <Insert Picture Here> 2011 Oracle Corporation 4

5 Process Management and Technology Manual tasks transition to automated processes 1914 Henry Ford, Model T Process: auto assembly Efficiency increase from 4.3 to 20 cars per worker for the year Inspirational Technology: meat processing conveyor 2011 Oracle Corporation 5

6 Processes Process Management Today: the BPMS Managing a complex web of enterprise information systems Organizational Units Customer Relationship Management Sales and Marketing Production Planning Manufacturing Inventory & Logistics HR Product Configuration Order Management Warranty & Returns Management CRM SFA Product product SCM product DB Inv LMS ERP MES MGMT B2B HR Enterprise Infrastructure Services (Portal, SOA, IDRS, LDAP, EAI, , IT Operations) Real-world business processes span organizations, systems and applications Oracle Corporation 6

7 Processes On-boarding Process Management Today: the BPMS Process extension for applications Organizational Units Customer Relationship Management Sales and Marketing Production Planning Manufacturing Inventory & Logistics HR Fair Labor Standards Act Compliance CRM SFA Product product SCM product DB Inv LMS ERP MES MGMT B2B HR Enterprise Infrastructure Services (Portal, SOA, IDRS, LDAP, EAI, , IT Operations) Real-world business processes span organizations, systems and applications Oracle Corporation 7

8 Demonstrated Value Oracle Business Process Management Suite has helped us establish an efficient communication platform and tightly integrate business processes, from procurement to human resources and manufacturing. We have cut costs, eased workloads, and improved efficiency. - Zhao Siyu, Business Analyst - United Automotive Electronic Systems Co., Ltd I would estimate that we have saved at least $5 million dollars in development costs over the last two years - Norm Fjeldheim, Senior VP, CIO - Qualcomm 2011 Oracle Corporation 8

9 Processes On-boarding Process Management and the Cloud Organizational Units Customer Relationship Management Sales and Marketing Production Planning Manufacturing Inventory & Logistics HR CRM Inv SFA Product product SCM product DB LMS ERP MES MGMT B2B Fair Labor Standards Act Compliance Enterprise Infrastructure Services (Portal, SOA, IDRS, LDAP, EAI, , IT Operations) Greater deployment flexibility, faster time to value Enables earlier adoption of process management New private, public, and hybrid cloud models provide flexibility to better suit specific process requirements 2011 Oracle Corporation 9

10 Cloud Challenges to BPM Management of processes in the cloud needs to be available anytime and from anywhere Process optimization choices need to be as rich in the cloud as they are in the enterprise Integration and security require greater attention with distributed systems that cross the public domain 2011 Oracle Corporation 10

11 Program Agenda Process Management and the Cloud Managing Processes, Anytime, Anywhere Process Optimization Process Integration and Security Final Thoughts <Insert Picture Here> 2011 Oracle Corporation 11

12 Location Independent Management Highly distributed system requires the ability to manage at anytime, from anywhere Management flexibility enables greater resourcing options including outsourcing Process management still needs to accommodate the needs of both IT and the business 2011 Oracle Corporation 12

13 Process Composer Process Design through the Cloud Web-based design expands use to all participants Collaborate with all stakeholders leveraging role based access Customization within specified constraints 2011 Oracle Corporation 13

14 Process Composer Managing and configuring processes in the cloud Involve business users in process and rules modeling Deployment ready changes leveraging business catalog Approval workflows 2011 Oracle Corporation 14

15 Program Agenda Process Management and the Cloud Managing Processes, Anytime, Anywhere Process Optimization Process Integration and Security Final Thoughts <Insert Picture Here> 2011 Oracle Corporation 15

16 Process Optimization with the Cloud in Mind Process management should leverage infrastructure optimized for public and private clouds. Distributed nature of cloud reinforces the need for process visibility Collaboration increases in importance as systems and people are distributed 2011 Oracle Corporation 16

17 Leveraging Elastic Cloud Infrastructure Oracle Enterprise Manager Grid Control Oracle BPM Suite Oracle SOA Suite WebLogic Server Coherence JRockit and HotSpot Exalogic Elastic Cloud Software Ops Center Oracle Linux or Solaris Exalogic Elastic Cloud Hardware 2011 Oracle Corporation 17

18 Analytics Provide Insight and Business Visibility Greater business visibility of business in any cloud configuration Oracle BPM Suite 11g Value Business visibility enables change with minimum risk Oracle BPM Suite includes standard and process specific indicators, including cloud provider SLAs Leverages BAM and BI 2011 Oracle Corporation 18

19 Unified Collaboration Becomes Increasingly Important in the Cloud Warranty & Returns Management Production Planning Manufacturing Sales & Marketing IT Inventory & Logistics CRM Finance & HR 2011 Oracle Corporation 19

20 Social BPM Unified global collaboration across the cloud with E2.0 richness Enterprise Architects Define business architecture Business Analysts Model processes Developers Populate business catalog and implement details LOB Owners Collaborate with business analysts and tailor-to-fit processes Business Users Collaborate and innovate Team measure, analyze, improve, govern IT Operations Manage and monitor 2011 Oracle Corporation 20

21 Social and Collaborative All Processes Modeling Out-of-box process spaces Easily extended and customized by business users Embedded Analytics Modeling Space collaboration within modeling team Work Space all information at place of action Instance Space avoid shadow processes 2011 Oracle Corporation 21

22 Program Agenda Process Management and the Cloud Managing Processes, Anytime, Anywhere Process Optimization Process Integration and Security Final Thoughts <Insert Picture Here> 2011 Oracle Corporation 22

23 Integrating and Securing with a Cloud View The separation of systems across cloud and the intranet complicates system connectivity Greater vulnerability to external intruders Firewalls are required but must be planned for to provide expected service levels Web services are a better choice to connect cloud systems and the enterprise Service Level Agreements are needed to ensure dependable performance 2011 Oracle Corporation 23

24 SOA Designed for Services Anywhere Oracle SOA Suite is the foundation of Oracle BPM Suite For internal, external, and hybrid cloud topologies Robust and reliable service based integration between cloud and back office Comprehensive security across cloud and hybrid infrastructures JDEV ENTERPRISE GATEWAY ERP ENTERPRISE MANAGER BPEL PROCESS ORCHESTRATION SERVICE BUS MAINFRAME SERVICES EVENT PROCESSING DB BAM PARTNERS 2011 Oracle Corporation 24

25 BPM Extends SOA Flexibility and Efficiency Business Agility BPM Model & execute Enterprise Business Flows Complex Human Workflows Revenue ($$$) Ops Cost ($$) Automating and optimizing processes drive innovation Business agility Automate manual flows Improve process quality Exception handling Shortened project timelines IT Asset Reuse SOA Model & implement Services Foundation Layered integration architecture IT Cost ($) Time & cost to integrate Avoid complex, brittle integrations Leverage IT assets 2011 Oracle Corporation 25

26 Program Agenda Process Management and the Cloud Managing Processes, Anytime, Anywhere Process Optimization Process Integration and Security Final Thoughts <Insert Picture Here> 2011 Oracle Corporation 26

27 Summary As technology evolves, the inherent flexibility of BPM adapts to new requirements Processes can be managed at anytime from anywhere Optimization adapts processes to cloud requirements Oracle BPM Suite, the most unified and complete BPM solution, reduces complexity and provides the flexibility required for any cloud deployment 2011 Oracle Corporation 27

28 Join the Community Oracle.com/bpm <Insert Picture Here> Twitter Facebook Oracle BPM Suite blog Oracle Corporation 28

29 Q&A 2011 Oracle Corporation 29

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