Comter Systems, Inc. GSA Schedule 70: 35F-0323L

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1 TECHNICAL EXPERTISE Enterprise Resource Planning - Design, Implementation, Upgrade Enterprise Architecture Software Development - Mainframe, Client/Server Web Development Open Source Development ITIL-Structured Infrastructure Support Database Administration Information Assurance FUNCTIONAL EXPERTISE Human Capital Management Project Management (PMP) Earned Value Management Learning Management Systems Knowledge Management Systems Transition Management Cost Accounting Help Desk (Tiers I, II, III) Strategic Planning Requirements Analysis Business Process Reengineering FEDERAL/LOCAL CLIENTS Defense Logistics Agency Department of Defense Department of Labor Department of State Department of Treasury District of Columbia Joint Chiefs of Staff National Defense University National Geospatial-Intelligence Agency Nuclear Regulatory Commission Smithsonian Institution United States Army United States Navy Comter Systems, Inc. GSA Schedule 70: 35F-0323L Period Covered by Contract: April 06, April 30, 2011 Since 1995, Comter has successfully executed and managed long- and shortterm projects for the Federal government, the commercial sector, and nonprofit organizations. We provide technical assistance in such diverse areas as: IT systems analysis, design, development; operations support and maintenance; web design and development; database design and data migration; information assurance, security, and accreditation; and implementations/upgrades of Enterprise Resource Planning systems. Comter s guiding principle is to develop timely, low-cost, sustainable technical solutions to the business problems facing our clients, maintaining consistent standards of excellence to achieve lasting success. Comter ensures success through expertise in results-oriented management. Throughout the process of managing projects, we stress our corporate philosophy of achieving results through the efficient management of resources. Through our project management methodologies based on Project Management Institute and Earned Value Management techniques, we assure that our solution best fits the client s needs, offers enduring benefits, and delivers positive results directly to the stakeholders. Our people are our strength. Their depth of knowledge, professionalism, and commitment to excellence are the key to our success. Jay Jayaram, Comter President and CEO COMMERCIAL/NPO CLIENTS Alice Ferguson Foundation AOL BDM DynCorp elink Communications The Helen Hayes Awards IJIS Institute NEXTEL SAIC Home2US Communications CORPORATE PROFILE 8(a) Certified Woman-Owned Small Business Small Disadvantaged Business Virginia SWAM Certification EIN: DUNS: Cage Code: ISSU6 PRIMARY NAICS CONTACT INFORMATIONc. Mr. Rad Pillai, Vice President rad@comter.com 9524-C Lee Highway Fairfax, VA phone fax

2 Comter GSA Schedule 70 Labor Categories (35F-0323L) 1. Commercial Job Title: Lead Engagement Manager Fifteen years information technology experience, including five years of experience in a management or supervisory capacity. Organizes, directs, and coordinates planning and execution of all program/technical support activities. Has demonstrated information technology expertise and communications skills to be able to interface with all levels of management. Simultaneously plans and manages the transition of several highly technical projects. Establishes and alters (as necessary) management structure to effectively direct program/technical support activities. Meets and confers with client/government management officials regarding the status of program/technical activities and problems, issues or conflicts regarding resolution. Responsible for planning and executing a project. Prepares and maintains the project schedule and budget. Prepares and delivers status reports to the customer. Primary point of contact for the customer. Oversees all work and takes corrective action as necessary to ensure project success. Manages staffing, budget, prioritization, and other personnel matters. May serve as technical lead for the project. Bachelor s Degree in Business or equivalent work experience 2. Commercial Job Title: Engagement Manager Ten years information technology experience, including five years of experience in a management or supervisory capacity. Directs completion of complex information technology tasks within estimated timeframe and budget constraints. Schedules and assigns duties to subordinates and subcontractors and ensures assignments are completed as directed. Enforces work standards and reviews/resolves work discrepancies to ensure compliance with contract requirements. Interfaces with the Contractor's Program Manager as well as client/government management personnel including, but not limited to, the Contracting Officer and the Contracting Officer's Technical Representative. Reports in writing and orally to contractor management and Government representative. Responsible for planning and executing a project. Prepares and maintains the project schedule and budget. Prepares and delivers status reports to the customer. Primary point of contact for the customer. Oversees all work and takes corrective action as necessary to ensure project success. Manages staffing, budget, prioritization, and other personnel matters. May serve as technical lead for the project. Bachelor s Degree in Business or equivalent work experience 3. Commercial Job Title: Subject Matter Expert III Fifteen years of experience in a specialized area of technology such as: Client/Server, ERP, CRM, E-Commerce, PeopleSoft, PeopleSoft Federal. Experience with Government or industry processes, procedures, standards, methodologies, or tools relative to the assignment. Provides expert-level support in specialized technology areas that can include, but is not limited to, elements such as: research, studies, requirements/specifications definition, analysis, assessments, planning, acquisition, design, development, integration, testing, installation, performance tuning, deployment, or maintenance. Interfaces with users at all levels during the support process. Supports strategic or tactical planning to justify, market, or manage the technology needed for successful business operations. Provides user or subordinate training, as required. Authors technical documentation. Provides technical presentations. Works with other disciplines as required to achieve the best solution. Uses applicable methodologies, modeling/estimating techniques, tools, applications, systems, software, or databases at advanced levels to perform assigned tasks. Ensures compliance with the standards and organization requirements relative to specific assignments. May lead or manage a technical project. Bachelor s Degree Computer Science or equivalent work experience 2

3 4. Commercial Job Title: Subject Matter Expert II Ten years of experience in an area of technology such as: Client/Server, ERP, CRM, E-Commerce, PeopleSoft, PeopleSoft Federal. Experience with Government or industry processes, procedures, standards, methodologies, or tools relative to the assignment. Provides experienced support in specialized technology areas that can include, but is not limited to, elements such as: research, studies, requirements/specifications definition, analysis, assessments, planning, acquisition, design, development, integration, testing, installation, performance tuning, deployment, or maintenance. Interfaces with users at various levels during the support process. Supports strategic or tactical planning to justify, market, or manage the technology needed for successful business operations. Provides user or subordinate training, as required. Develops technical documentation. Contributes to or provides technical presentations. Works with other disciplines as required, to achieve the best solution. Uses applicable methodologies, modeling/estimating techniques, tools, applications, systems, software, or databases at advanced levels to perform assigned tasks. Ensures compliance with the standards and organization requirements relative to specific assignments. May lead a technical project. Bachelor s Degree Computer Science or equivalent work experience 5. Commercial Job Title: Subject Matter Expert I Seven years of experience in an area of technology such as: Client/Server, ERP, CRM, E-Commerce, PeopleSoft, PeopleSoft Federal. Experience with Government or industry processes, procedures, standards, methodologies, or tools relative to the assignment. Provides support in specialized technology areas that can include, but is not limited to, elements such as: research, studies, requirements/specifications definition, analysis, assessments, planning, acquisition, design, development, integration, testing, installation, performance tuning, deployment, or maintenance. Interfaces with users at various levels during the support process. Develops technical documentation. Contributes to or provides technical presentations. Works with other disciplines as required, to achieve the best solution. Uses applicable methodologies, modeling/estimating techniques, tools, applications, systems, software, or databases at advanced levels to perform assigned tasks. Ensures compliance with the standards and organization requirements relative to specific assignments. Bachelor s Degree Computer Science or equivalent work experience 6. Commercial Job Title: Systems Trainer III Five years experience in a specialized area. Specialized experience includes: experience in developing and providing technical and end-user training on computer hardware and application software (such as ERP, Cisco). General experience includes information systems development, training, or related fields. Demonstrated ability to communicate orally and in writing. Assists in conducting the research necessary to develop and revise training courses. Assists in developing and revising training courses and prepares appropriate training catalogs. Prepares instructor materials (course outline, background material, and training aids). Prepares student materials (course manuals, workbooks, handouts, completion certificates, and course critique forms). Trains personnel by conducting formal classroom courses, workshops and seminars. Bachelor s Degree in Liberal Arts or equivalent work experience 3

4 Commercial Job Title: Systems Trainer II Three years experience in a specialized area. Specialized experience includes: experience in developing and providing technical and end-user training on computer hardware and application software (such as high-end programming languages like Visual C++, Oracle DBA, internet languages like JAVA, EJB and Systems Administration etc.). General experience includes information systems development, training, or related fields. Demonstrated ability to communicate orally and in writing. Assists in conducting the research necessary to develop and revise training courses. Assists in developing and revising training courses and prepares appropriate training catalogs. Prepares instructor materials (course outline, background material, and training aids). Prepares student materials (course manuals, workbooks, handouts, completion certificates, and course critique forms). Trains personnel by conducting formal classroom courses, workshops and seminars. Bachelor s Degree in Liberal Arts or equivalent work experience 8. Commercial Job Title: Systems Trainer I Two years experience in a specialized area. Specialized experience includes: experience in developing and providing basic IT skills such Microsoft Office. General experience includes information systems development, training, or related fields. Demonstrated ability to communicate orally and in writing. Assists in conducting the research necessary to develop and revise training courses. Assists in developing and revising training courses and prepares appropriate training catalogs. Prepares instructor materials (course outline, background material, and training aids). Prepares student materials (course manuals, workbooks, handouts, completion certificates, and course critique forms). Trains personnel by conducting formal classroom courses, workshops and seminars. Associate s Degree in Liberal Arts or equivalent work experience 9. Commercial Job Title: Applications Analyst III Eight years of technical experience in applications software development, three of which are in systems analysis and one year, which is acting as technical lead to a team of programmers/analysts. Has a good understanding of the business or function for which the application is designed. Plans, directs and monitors the work of team members. Sets priorities to meet the needs of users. Formulates/defines system scope and objectives. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations. Prepares detailed specifications from which programs will be written. Designs, codes, tests, debugs, and documents those programs. May be involved in related areas such as database design/management, evaluation of commercial off-the-shelf (COTS) products, and analysis of network hardware/software issues. May direct the work of other systems analysts and programmers. This skill is qualified to operate in advanced technical environments that include C++, Client/Server, Oracle, Power Builder, Visual Basic, JAVA, ERP, CRM, E-Commerce, PeopleSoft, PeopleSoft Federal and other source code requirements. 4

5 10. Commercial Job Title: Applications Analyst II Five years of technical experience in applications software development, one of which is in systems analysis. Competent to work at a high technical level for all phases of applications systems analysis and programming activities. Works under general direction. Formulates/defines system scope and objectives. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations. Prepares detailed specifications from which programs will be written. Designs, codes, tests, debugs, and documents programs. May be involved in related areas such as database design/management, evaluation of commercial offthe-shelf (COTS) products, and analysis of network hardware/software issues. May provide guidance to other systems analysts and programmers. 11. Commercial Job Title: Applications Analyst I Three years of technical experience in applications software development, one of which is in systems analysis. Competent to work at a high technical level for most phases of applications systems analysis and programming activities. Works under general direction. Formulates/defines system scope and objectives. Devises or modifies procedures to solve moderately complex problems considering computer equipment capacity and limitations. Codes, tests, debugs, and documents computer programs. May be involved in related areas such as database design/management and evaluation of commercial off-the-shelf (COTS) products. Bachelor s Degree in Information Systems equivalent work experience 12. Commercial Job Title: Software Programmer II Five years of software experience that includes two years of programming experience. Uses accepted industry and government standards in the programming/development of software and accomplishes documentation, testing and integration of all products. Manages overall software programming process. Analyzes and studies complex system requirements. Designs software tools and subsystems to support software reuse and domain analyses and manages their implementation. Ability to develop block diagrams and logic flow charts and knowledge to convert detailed design into code. Develop required program-level documentation. Unit Test, debugs and refines the program-code to produce the required product. Enhances software to reduce operating time or improve efficiency. Works well in a project team. 5

6 13. Commercial Job Title: Software Programmer I Three years of software experience that includes one year of programming experience. Uses accepted industry and government standards in the programming/development of software and accomplishes documentation, testing and integration of all products. Assists in overall software programming process. Analyzes and studies complex system requirements. Designs software tools and subsystems to support software reuse and domain analyses and manages their implementation. Ability to develop block diagrams and logic flow charts and knowledge to convert detailed design into code. Develop required program-level documentation. Unit Test, debugs and refines the program-code to produce the required product. Enhances software to reduce operating time or improve efficiency. Works well in a project team. 14. Commercial Job Title: Senior Systems Engineer II Eight years of experience in progressively more responsible experience in both information systems design and management. Provides technical expertise or specialty engineering for the entire system engineering life cycle. Uses accepted industry standards analysis, specification, development, integration and acquisition of system for information technology management applications in information technology. Performs analysis, design and/or related system engineering tasks. Life cycle support can include concept development, requirements development, system specifications, system analysis, tradeoffs, baseline management, architectural development, test specifications, product evaluations, feasibility analyses, transition planning, training, modeling, and simulation. Specialty engineering can include, but is not limited to configuration management, system safety, system security, reliability, availability, maintenance, human factors, and domain-specific expertise. Bachelor s Degree in Data Communications or equivalent work experience 15. Commercial Job Title: Senior Systems Engineer I Five years of experience in progressively more responsible experience in both information systems design and management. Provides technical expertise or specialty engineering for the entire system engineering life cycle. Uses accepted industry standards analysis, specification, development, integration and acquisition of system for information technology management applications in information technology. Evaluates and recommends appropriate applications and methodologies that can be acquired to provide interoperable, portable and scaleable information technology solutions. Performs analysis and validation of reusable software/hardware components to ensure the integration of these components into interoperable information management designs. Bachelor s Degree in Data Communications or equivalent work experience 6

7 16. Commercial Job Title: Communications Hardware Specialist One year of experience in analyzing network and computer communications hardware characteristics and recommends equipment procurement, removals and modifications. Performs preventive maintenance such as adds, deletes and modifies, as required, host, terminal and network devices. Assists and coordinates with communications network specialists in the area of communication software. Analyzes and implements communications standards and protocols according to site requirements. Bachelor s Degree in Data Communications or equivalent work experience 17. Commercial Job Title: Communications Software Specialist One year of experience in analyzing network and computer communications hardware characteristics and recommends equipment procurement, removals and modifications. Performs preventive maintenance such as adds, deletes and modifies, as required, host, terminal and network devices in light of discerned software needs/problems. Assists and coordinates with communications network specialists in the area of communication software Bachelor s Degree in Data Communications or equivalent work experience 18. Commercial Job Title: Database Engineer III Ten years of technical experience in administration, analysis, and programming of computerized databases such as ERP, CRM, E-Commerce, PeopleSoft, PeopleSoft Federal. Competent to work at a high level for all phases of database management. Designs, implements, and maintains complex databases with respect to the operating system, access methods, access time, device allocation, validation checks, organization, protection and security, documentation, guidelines, and statistical methods. Must be capable of implementing program functions including batch data interfaces to multiple downstream applications; backend database triggers for online transactional applications; custom reporting from database. Maintains database dictionaries, monitors standards and procedures, and integrates system through database design. 7

8 19. Commercial Job Title: Database Engineer II Six years of technical experience in administration, analysis, and programming of computerized databases. Must have detailed technical system design experience. Competent to work at a high level for all phases of database management. Under general direction, designs, implements, and maintains moderately complex databases with respect to the operating system, access methods, access time, device allocation, validation checks, organization, and statistical methods designs, implements, and maintains complex databases with respect to the operating system, access methods, access time, device allocation, validation checks, organization, protection and security, documentation, guidelines, and statistical methods. Requires enterprise-wide conceptual design, logical, and physical data modeling and system implementation experience. Responsible for evaluating business and systems requirements, successfully implementing systems. 20. Commercial Job Title: Database Engineer I Three years of technical experience in business analysis and system design and development. Under general direction, designs, implements, and maintains moderately complex databases with respect to the operating system, access methods, access time, device allocation, validation checks, organization, and statistical methods designs, implements, and maintains databases with respect to the operating system, access methods, access time, device allocation, validation checks, organization, protection and security, documentation, guidelines, and statistical methods. 8

9 Comter GSA Schedule 70 Price List (35F-0323L) Position Title Hourly Rate Lead Engagement Manager $ Engagement Manager $ Subject Matter Expert - III $ Subject Matter Expert - II $ Subject Matter Expert - I $ Systems Trainer - III $ Systems Trainer -II $94.50 Systems Trainer I $75.60 Applications Analyst - III $ Applications Analyst - II $ Applications Analyst - I $80.33 Software Programmer - II $ Software Programmer - I $80.33 Senior Systems Engineer - II $ Senior Systems Engineer - I $ Communications Hardware Specialist $93.56 Communications Software Specialist $93.56 Database Engineer III $ Database Engineer II $ Database Engineer I $