Evanios Capabilities. The Top 16 Things We Do Really Well TRUSTED BY

Transcription

1 Evanios Capabilities The Top 16 Things We Do Really Well TRUSTED BY

2 Introduction Thank you for considering Evanios! Because our platform offers so much interconnected functionality, we thought it would be helpful to summarize the top 16 things that we do really, really well. Built upon the ServiceNow platform, the Evanios approach is to fully integrate event management, automated incident resolution, predictive analytics and monitoring directly into a unified workflow. The result is an intuitive and seamless model that enables IT organizations to move past the arbitrary separation between event and incident management and instead focus on the management of services from a business value perspective. Charles Araujo, Intellyx Evanios unified event correlation and monitoring platform is trusted by some of the most prestigious Fortune 500 companies. We ve built advanced machine learning into a best-in-class product that drastically reduces unnecessary alerts and low-level manual decision making from complex IT environments. The most common reasons for successful IT groups to choose Evanios include... Page 2

3 1. Secure ITSM Enabled Platform Consolidating IT Operations, infrastructure monitoring and application monitoring into a unified system (ServiceNow) allows IT Operations and Support teams to dramatically improve collaboration, efficiency and visibility. Evanios is the only solution that allows you to automatically provision monitoring when a new device is added to the CMDB, automatically suppress event noise during planned changes, and leverage machine learning algorithms that continuously improve scoring accuracy while automatically triggering responses to high priority events. 2. Consolidating events and metrics on a single pane of glass Evanios provides complete visibility into the health of IT services by having all the data from disparate monitoring tools in one place, unifying visualizations, and setting the stage for correlation and automation to reduce operational cost and MTTR. 3. Rapid integration It s easy to integrate all monitoring tools into ServiceNow, through dozens of pre-packaged and fully supported integrations to solutions like Solarwinds, AppDynamics, Nagios, SCOM, BMC BPPM, and more. For custom solutions, Evanios accelerates the integration process by offering a robust API and on-premise filtering technology. Page 3

4 4. Noise reduction Manually sifting through thousands of useless events is labor intensive, making it extremely difficult for technology teams to find and fix issues. Evanios cuts the noise through deduplication and correlation algorithms, and identifies actionable events to reduce MTTR and improve customer experience, while reducing costs. PRIORITIZE CORRELATE REMEDIATE Page 4

5 5. Event correlation Evanios can correlate events to meet a variety of use cases. Logic is flexible, and configurable through a simple form based interface, requiring no coding. Actions can be triggered on incoming events as they are correlated, or an incoming event can trigger actions on existing events when the correlation occurs. Correlations can be based on a mixture of CMDB topology, time, and event content. 8. Automated scoring Automated scoring identifies the true severity of an event based on tunable machine learning algorithms. This automates the detective work around events, and quickly guides operations teams to the most critical issues. 6. Event Hierarchies Automatically group related events into parent-child relationships. Managing parent events provides a collapsed view of critical issues, allowing operators to manage at the parent level, improving operational effectiveness Automated incident creation and resolution Analysis Score Creating low value technology incidents in the Service Desk skews metrics, slows service restoration, and causes support teams to lose confidence in both the data and the process. Evanios mature event management process creates intelligent incidents, where all relevant data is automatically consolidated onto a single incident for speedy resolution.automatically triggering responses to high priority events. Page 5

6 9. Automated root cause analysis Automatically group related events into parent-child relationships. Managing parent events provides a collapsed view of critical issues, allowing operators to manage at the parent level, improving operational effectiveness. 11. Event Prediction Machine learning algorithms use leading indicators to predict future events, enabling operators to take proactive action to avoid incidents. Evanios breakthrough prediction technology leverages adjustable machine learning and native ITSM integration to create truly effective prediction forecasts. Visualizations plot severity and time to failure, helping operators see how high scoring events are likely to impact the organization. Storage Failure Causes 33% of Events 10. Service status analysis APM tools can tell you when something has failed, but don t do a great job identifying the cause. Conversely, traditional relationship maps identify deterioration points without describing the actual impact on users. Evanios Service Status Analysis tools combine data from all sources and provide contextual analysis of every event (including predicted impact and degradation variants), to create a shared, unified view of IT health. 77% Probability Page 6

7 12. Extensible machine learning algorithms Our self-learning software recognizes real-time patterns (including 0-day, irregular events) in mountains of data that would remain hidden to human operators. Evanios offers immediate benefits through pre-configured algorithms built on a extensible framework that quickly adapts for unique environments. 13. Auto-provisioned monitoring Deployment of Evanios monitoring sensors can be triggered automatically based on workflows in ServiceNow. This automated configuration drastically reduces the labor and risky swivel chair effort that is commonly experienced when using separate tools. Leveraging triggers within the ServiceNow change, service request, and CMDB applications, Evanios can fully integrate automated monitoring configuration into a your existing process. System of Engagement CMDB Change Service Request Page 7

8 14. Hybrid cloud monitoring Modern enterprises need flexible monitoring deployment models that are lightweight, extensible, and quick to deploy. Evanios has comprehensive agentless monitoring capability, which decreases the cost of ownership compared to traditional solutions. 15. Extensible monitoring Evanios enables ServiceNow administrators to quickly extend infrastructure, application and IoT monitoring from a single platform, using familiar tools and languages. Overall benefits Evanios seamlessly and quickly combines all of these features into a unified platform that leverages your existing expertise, enables Quality of Service improvements and reduces your operational budget while decreasing development time, operational costs, service disruptions and MTTR. You ll be extremely pleased to find how smooth the transition will be. evanios.com 16. Quick time to value Built natively on the ServiceNow platform, Evanios is immediately familiar to ServiceNow operators. Packaged integrations and open APIs enable rapid integration of any monitoring tool. Configured logic and extensible machine learning algorithms provide out of the box event correlation and analytics that s easily tuneable for unique scenarios. With Evanios, you can add automation and comprehensive IT Operations Analytics (ITOA) in weeks, not months. Page 8

9 CONTACT EVANIOS Web: Phone: Toll-free (US): South Orange Ave. Suite 405 Orlando, FL 32801