IoT - the next big thing in digital transformation. Munich, June 21st

Transcription

1 IoT - the next big thing in digital transformation Munich, June 21st

2 About me Achim Himmelreich Family Man Age: 46 Residence: Cologne Diplom-Kaufmann (Universiy of Cologne) 20 Years Management Consultancy Since June 2016 Capgemini, Digital Transformation Vice President BVDW

3 WE ARE THE NET The BVDW is the central representation of interests. Be a part of it! An association of some 600 member companies of the digital economy, an industry with sales of EUR 133 billion and jobs. Tasks: Develop topics, promote dialog, create platform, honor performance, form network, pursue digital policy, offer orientation, bundle know-how, create transparency.

4 TOPICS The BVDW continues to develop relevant topics. Get involved! The topic-specific focus groups, expert groups, initiatives and departments work in a practical and result-driven fashion. The possibility to position yourself as a company in a visible manner and drive your business models. In approx. 130 sessions & roundtables up to 80 projects a year are implemented. 40 workshops and 500 calls reflect the dynamic work approach of the sector.

5 Digital transformation is much more than the implementation of technology. Digital transformation leads to the holistic scrutinizing of the existing business model facing the new possibilities of digitization.

6 And now why is the internet of things (IoT) the next big thing in digitization and maybe even the biggest? The answer lies in the cumulative effect of new technologies where every new technology represents the basis for even more technological applications

7 The arrival of IoT applications in the mass market represents the so called Knee of Curve in the exponential growth function of innovation

8 Source: IBM Think Academy IoT Video

9 And what does that mean for specific industries? Retail Health Mobility Manufacturing Smart Home

10 Retail. A new and seamless customer journey is emerging leading to new challenges and potentials Disruptive Challenges Seamless Customer Journey & Enabler Digital Potentials Defining a valuable business model regarding distributional change and polarization Managing changes in customer behavior and incorporating into business model Implementing a successful seamless commerce approach Benefit from main innovation areas in retail (Big Data & analytics, convenience & security, loyalty & entertainment) Information Gathering Onli ne Service Local Payme nt Offering Emotion Mobile Social Store Sales Aftersales New customer segments and revenue streams Customer insights through generated data Customer value enhancement through the usage of different distributional channels Increased process efficiency through faster customer communication and predictive data analytics Source: Mücke, Sturm & Company Customer journey Seamless commerce enabler

11 Health. IoT will change the health regime from the curative to a prophylactic paradigm, based on individual data. Wearables Under the Skin Devices Nanoprobes

12 Mobility. The car becomes an integral part of the digital ecosytem, mobility as a whole changes from product to service. Digital Ecosystem Cloud Connected Services Connected Services (Entwicklung) New Sources of revenue Industry Location Based Services After Sales (e.g. Update Infotainment) CRM Data Insurances Damage Handling (ecall) New Services ( Pay per Use ) Infotainment System (Direkter Zugriff) Services Connected Cars / Car Sharing Connected Mobility Services Retail Online Portal (Booking) Smartphone (Remote-Access) Automobil Location Based Services / Personal Recommendations Location Based Services / Couponing

13 Manufacturing: Robotics, 3D-Printing, Intelligent Logistics will change the way we produce and lead to platform based economics.

14 Smart Home. Although it will take some time our homes will be become an integral part of the digital ecosystem.

15 Many thanks for your attention! Achim Himmelreich Vice President BVDW Digital Transformation Capgemini Business Technology