TOP-3 U.S. CONSULTING FIRM

Transcription

1 TOP-3 U.S. CONSULTING FIRM transformation drives efficiency and accuracy gains in compliance management

2 COMPANY Our client is one of the leading consulting firms in the U.S. offering a gamut of services in the areas of consulting, analytics, digital solutions, engineering, and cyber security across industries ranging from defense to health to energy to international development. They also offer extensive Anti-Money Laundering (AML) services and solutions. 02

3 CHALLENGE Our Transformation Assessment revealed operational risks due to the following: Lack of central digitized data channels, resulting in poor financial visibility and inconsistencies across AML-related processes Lack of automation requiring excess effort from team members to complete key AML activities Incomplete service taxonomy, resulting in repetitive activities, undermining efficiency and increasing operational risk Outdated user interface and lack of single user access, creating dissatisfaction among users Inadequate analytical capabilities and underlying digital features (e.g. data visualization) to effectively analyze data 03

4 SOLUTIONS Enabled Customer Journey Stages Attract Engage Sell Serve Retain Grow IN SCOPE Enabled Capabilities Multi-channel Interaction E-Commerce Document Customer Identity Customer Profile Marketing & Campaign Case Order Service Loyalty/Rewards Lead and Opportunity Customer Relationship Content Workforce Marketing Automation Social Engagement Product Information Performance and Incentive Compliance Online Communities and P2P Virtual Collaboration Data Analytics and Reporting Customer Feedback Enterprise Resource Planning Multi-channel Access (online, mobile) 04

5 SOLUTIONS (continued) developed a cloud-based Anti-Money Laundering (AML) software Risk Canvas - enabling accountants, solicitors, and other regulated businesses to perform all aspects of compliance recording and monitoring. Key features include: Visibility into true high risk areas based on quantitative risk evaluations, risk definitions, rating scales, hierarchies, control environment management, and residual risk evaluation Detailed and dynamic reports, graphical representations, risk mapping and dashboards help users obtain a clear view of risk areas and their magnitude Compliance management system that identifies non-compliant clients and helps you to bring them up to date 05

6 RESULT transformed the legacy AML application into a cloud-based compliance management platform enabling users to aggregate and synthesize data for rapid entity disambiguation, attribution, and risk identification % improvement in compliance and risk management Easy and streamlined flow of information among systems and databases, enabling faster response to inquiries, and servicing Better compliance management due to ease in identifying non-compliant clients and making them up-to-date User experience satisfaction increased by 35-40% due to simpler and responsive User Interface (UI) 06

7 ABOUT COMPUNNEL DIGITAL For more than 25 years, has have made it simple for companies to navigate complex digital worlds. We optimize your digital customer experience, unlock the potential within your organization, and strategically leverage technology to accelerate the pace of your digital transformation, and measurably deliver on your business goals. 11 Broadway, Suite 632, New York, NY digital.compunnel.com Digi