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1 Service Communications Inc. (SCI) is an IT infrastructure solutions provider headquartered in Redmond, WA. We have offered installation, maintenance, and help desk support services to clients of all sizes for more than 25 years. Let us assist with your projects, technology rollouts, preventative maintenance, and facility support today. You ve got technology needs. We ve got you covered. CAPABILITIES Site surveys Voice / data cabling / fiber installs / demarc extensions Branch / store support openings, acquisitions, conversions, equipment deployments New construction / remodels Data center build-outs and support Network / wireless / telephony support Break-fix / emergency response Warehouse / procurement / logistics MACs (moves/adds/changes) Video displays MDF / IDF cleanups Design build capabilities / as-built floor plans Establish standards and policies / future planning
2 Technology rollouts require experienced project management and coordination efforts. SCI s time-tested, comprehensive rollout model allows us to rapidly ramp to support deployment projects throughout the U.S. and Canada. We even completed our first job in Australia recently our international support network is strong and getting stronger. NATIONAL SUPPORT Our customers in the banking, retail, healthcare, education and other sectors are growing nationally and globally, and we are here to support them. With full-time project managers in multiple states, and a pre-qualified and road-tested network of subcontractors at our disposal, we are able to perform work in any jurisdiction in the U.S. and Canada. Interested Interestedininlearning learningmore? more? NATIONAL TECHNOLOGY ROLLOUTS PROJECT PLANNING The planning phase is critical to the success of any project. Effective project planning takes into consideration all aspects of planning including stakeholder engagement, resource identification, and risk assessment as well as cost, quality and time constraints. Our project teams work hard to ensure the project outcome is exactly aligned with your objectives. Contact ContactSCI SCIToday Today EXECUTION Our project management team has decades of experience supervising technology rollouts large and small. We believe they are the best in the business. Each client is assigned a single point of contact who will oversee the entire rollout or deployment project from start to finish. We will make your life easier. info@servicecommunications.com info@servicecommunications.com
3 IT PROJECT MANAGEMENT SCI provides, installs, maintains, and supports voice, data, fiber optics, cameras, video wall, POS, wireless, and structured cabling systems. We also engineer and manage IT projects for any size company from SMB to enterprise customers. WE MAKE YOUR LIFE EASIER It s not unusual to find a bit of chaos behind the curtains, even for enterprise level customers, and there s not much we haven t experienced over the years. We can help bring order to any situation, seamlessly and discretely, by taking over chunks of the process and assisting with documentation for repeatable future success. EXPERIENCED PROJECT MANAGERS Our project management team has decades of experience supervising IT infrastructure projects large and small. Your dedicated project manager will oversee every step of your project, including site review, organization and logistics, kitting, cost management, quality assurance, reporting, deliverables, punch list management, performance measurement, and billing administration. COUNT ON US POST PROJECT SUPPORT For more than 25 years SCI has provided project management and technology expertise to our clients. Our customer list is a who s who of some of the most recognizable names in U.S. and global business. Once your project is completed, we will not disappear on you. Your ongoing support can include maintenance, moves/adds/changes, break-fix response, and technology upgrades as required.
4 U.S. BASED HELP DESK SUPPORT Trust our team of certified professionals to help resolve your IT issues. Whether an issue is the result of a technology failure, or you simply need to move a few employees around, we can respond quickly. Here are just a few examples of why customers rely on our help desk: Phones not working No network connectivity Equipment and employee moves/adds Issues with low voltage data cables Install demarc extensions BREAK-FIX SUPPORT Servers down? Phone system not functioning? No network connectivity? No problem! Whether you are an existing customer, or a new client in need of emergency services, we ve got you covered. AVAILABILITY / RESPONSIVENESS SCI s U.S. based help desk is staffed and available to our clients 24 hours a day, seven days a week. We ll work quickly to understand your issues and resolve them as soon as possible. 24/7 Live support COMPETENCY SCI s help desk is staffed by friendly, professional technicians able to troubleshoot and work through your issues remotely. They are supported by a highly trained team of certified field technicians. REGULAR MAINTENANCE Regular maintenance of your IT infrastructure is critical to keep your business running smoothly. Choosing SCI to handle your IT maintenance allows your staff to focus on the core operations of your business. Service Communications Inc. (SCI) is an IT infrastructure solutions provider headquartered in Redmond, WA. With more than 25 years of experience in providing help desk support to clients of all sizes throughout the U.S. and Canada, we can provide you with remote or on-site support as well as preventive maintenance services. LET S TALK ABOUT WHAT SCI CAN DO FOR YOU Interested Interested in in learning learning more? more? Contact Contact SCI SCI Today Today info@servicecommunications.com
5 VIDEO WALL INSTALLATION Who We Are What We Do Why You Need Us SCI provides, installs, maintains, and supports voice, data, fiber optics, cameras, video wall, POS, wireless, and structured cabling systems. We also engineer and manage IT projects for any size company - from SMB to enterprise customers. SCI has been providing reliable video wall installation services for more than five years. We ll install your video wall to our own strict standards that exceed those in our industry. Our video wall installation services include: Site survey and infrastructure verification Design and planning services of new video wall systems Retrofit of your current video wall systems Wall mount bracket installation Swing or fixed bracket SCI provides fast response and high quality installations at a competitive price. We ll supply the reliability and responsiveness you seek in a technology partner, and are capable of completing your video wall installation anywhere in the US or even around the globe. SCI has provided installation services for jobs scaling from a single screen up to several hundred monitors.
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