SAP Business ByDesign A Solution for Midsize Companies

Transcription

1 Frequently Asked Questions SAP Business ByDesign A Solution for Midsize Companies 1. What is the SAP Business ByDesign solution? 2. What are the advantages of SAP Business ByDesign? 3. What business areas does SAP Business ByDesign support? The SAP Business ByDesign solution a new addition to the SAP solutions for small businesses and midsize companies is a complete and adaptable business solution designed to unify and streamline core business operations for growing companies that traditionally have not purchased an integrated business application due to issues of cost and complexity. SAP Business ByDesign offers the following advantages: Completeness SAP Business ByDesign delivers unprecedented value for the money. It is an integrated business solution that supports a wide range of business operations. SAP Business ByDesign features fast setup through a personalized trial and built-in service and support to provide predictable cost of ownership. Adaptability SAP Business ByDesign allows companies to operate with unprecedented agility. Its rapid implementation delivers immediate business value, and its support for rapid change minimizes disruption to business processes. Unprecedented customer experience SAP Business ByDesign is easy to adopt and use. It provides a personalized try-and-buy process with fast, intuitive software configuration driven by business users. The solution also helps speed user adoption and productivity with a built-in learning environment as well as built-in service and support. Power in the hands of the business SAP Business ByDesign is based on the most modern business process platform in the industry. The underlying functionality allows business users to configure and adapt the solution to their unique and changing needs without requiring extensive, expensive IT resources. SAP Business ByDesign supports the following areas: Financials Customer relationship management Human resources management Supply chain management Project management Supplier relationship management Compliance management Executive management support For more information on specific processes for each of these areas, please visit

2 4. When will SAP Business ByDesign be available and where? 5. Does SAP Business ByDesign cover my industry-specific requirements? How do I find out? 6. Which service and support innovations does SAP Business ByDesign include? SAP Business ByDesign is being rolled out through a phased market introduction, so we can work closely with live customers to validate and optimize the solution and our service and support capabilities. SAP Business ByDesign is currently available in Germany, the United States, the United Kingdom, France, China, and India. For more information about SAP solutions for small businesses and midsize companies, contact an SAP representative in your area. SAP Business ByDesign supports common business processes across multiple industries. To learn more about how SAP Business ByDesign meets your specific needs, please visit Unlike some other vendors, SAP includes maintenance and support in our monthly subscription fee, which greatly reduces your total cost of ownership. In fact, we ve gone the extra mile with what we provide as part of the solution: Automated support Identify and prevent problems before they occur with an automated health check. Automated updates Receive automatic software updates so you always have the most up-to-date version with no effort on your part. Simplified solution deployment Describe your requirements in business language no technical background required. These requirements are automatically translated into a complete solution configuration, which significantly reduces deployment time and effort. Built-in learning Learn everything you need to know, at your own pace and on your own schedule. SAP continues to build and enhance learning materials, and you can add company-specific content. Built-in help Get immediate access to all the knowledge in the help center, the learning center, and the SAP Business ByDesign community. Built-in support Collaborate with others in your company and with SAP s support center to resolve user support requests. Community collaboration Access an entire community of business experts and innovators around the globe. Quality-assurance service model Take advantage of SAP service advisors who are available 24x7 to help you deploy SAP Business ByDesign in the most effective manner.

3 7. If I go with the on-demand deployment option and SAP hosts my software, how can I be sure my system and data are safe? SAP has proven our commitment to providing scalable, reliable, and secure missioncritical solutions to small and large companies over the last 30 years. Your data will be protected by up-to-date access control systems and located in state-of-the art data centers, maintaining the highest standards of confidentiality, integrity, and security. We also provide off-site data backup to ensure security and availability. 8. Will SAP Business ByDesign replace the SAP Business One application or the SAP Business All-in-One solution? 9. Which other SAP products might be a fit for my company? SAP provides a portfolio of solutions to provide the best fit for the diverse needs of small businesses and midsize companies. Our customers have clearly taught us that one size doesn t fit all, either in terms of solutions themselves or how the solutions are deployed. SAP Business ByDesign is not intended to replace any existing products. We will continue to offer choice and flexibility to our customers with SAP Business One, SAP Business ByDesign, and SAP Business All-in-One. SAP currently has over 34,000 small and midsize enterprise customers, so we understand that one size doesn t fit all. That s why SAP has several business solutions that work the way you do, delivered in an affordable, predictable way: SAP Business All-in-One is the right solution for small to midsize companies with deep industry-specific needs, multiple divisions, and a mature IT infrastructure. The solution can be deployed on-premises or hosted by an SAP partner, and it leverages the breadth of the SAP ERP application. It is highly configurable and extensible, with code that can be modified as needed. The solution provides deep industry functionality built on SAP Best Practices packages. SAP Business One is the right solution for smaller businesses, typically with fewer than 100 employees and 50 users, that are looking for a single system to cover their basic needs. SAP Business ByDesign is the right solution for midsize companies that are focused on improving common cross-industry processes while minimizing their IT costs and resources. For these customers, SAP Business ByDesign combines the benefits of integrated, end-to-end business applications with the low risk and low total cost of ownership of a software as a service solution.

4 10. My company is an SAP customer. Will SAP Business ByDesign provide a migration path for our current SAP solution? 11. My company is a large enterprise. Would SAP Business ByDesign be a good fit for our subsidiaries? SAP Business ByDesign is not intended to replace any other SAP solution, so there is no need for a migration path from your existing solution to SAP Business ByDesign. We will continue to invest in all of our solutions and offer the innovations of SAP Business ByDesign as process extensions to the SAP Business Suite family of applications. You will be able to run these extensions side by side with your existing deployment, using the same SAP NetWeaver technology platform. These innovations represented in SAP Business ByDesign are intended to extend other SAP solutions, not to replace them. As such, customers have the benefit of adopting them in an evolutionary manner with minimal risk. Over time, the business process models, composition environment, Enterprise Services Repository, and master data of both approaches will converge to provide a unified user experience across all SAP offerings. SAP Business All-in-One is the best solution for divisions of larger companies, offering on-premises delivery and industry functionality, as well as the configurability and extensibility necessary to meet their needs. We continue to aggressively invest in prepackaged best practices and flexible configuration functionality to ensure that SAP Business All-in-One is the best solution to meet the needs of divisions of larger companies. On the other hand, SAP Business ByDesign is targeted to midsize companies that traditionally have not been able to enjoy the benefits of an integrated business application because of their limited IT budgets and resources. The solution was built to meet the specific needs of these companies, and will not replace SAP Business Suite applications or SAP Business All-in-One. Over time, the underlying innovations in SAP Business ByDesign will augment SAP Business Suite and SAP Business All-in-One in the form of process extensions and incremental functionality.

5 12. We just licensed an SAP solution. Did we make the right choice by not waiting for SAP Business ByDesign? 13. How long will it take to be up and running on SAP Business ByDesign? 14. Are there already companies using SAP Business ByDesign? Who? Anyone in my industry? 15. How much does SAP Business ByDesign cost? 16. What is the minimum and maximum number of users for an SAP Business ByDesign installation? 17. How can I find out if SAP Business ByDesign is right for my company? Absolutely. SAP Business ByDesign is just one of several offerings to meet your needs. You made the right choice by selecting an SAP solution that can immediately address your requirements and provide a strong return on investment. We will continue to invest in and optimize all of our solutions and extend these solutions with innovations from SAP Business ByDesign. SAP Business ByDesign is designed to speed deployment and user adoption with a personalized try-and-buy approach, ease of use, and built-in contextual help, service, and support. Our goal is to enable our customers to go live as soon as their companies are ready without software or deployment as limiting factors. SAP is actively working with customers and partners in multiple countries. To find out how these companies are using the solution, please visit /bydesign. SAP Business ByDesign is offered on a subscription basis, priced per user per month for the specific functionalities being used. Pricing starts at US$149 per user per month or 133 per user per month, depending on your location. We now also offer pricing in local currency for a number of countries. For more details, please contact your local SAP representative. We expect the typical SAP Business ByDesign customer to have between 100 and 500 employees. There is no maximum user limit, but a minimum of 25 users must be licensed. To find out if this solution is right for your company s needs, please visit

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