YOUR FLEXIBLE POLICY ADMINISTRATION SOLUTION

Transcription

1 YOUR FLEXIBLE POLICY ADMINISTRATION SOLUTION POINT IN SUITE

2 increase flexibility with POINT IN SUITE POlIcy AdmINISTrATION SySTem From the company that invented the Policy Administration System a fully configurable, robust, outof-the-box, feature-rich solution: POINT IN Suite. Insurance companies must modernize their systems to stay competitive. Proprietary systems simply can t keep up with the increasingly changing market and ever-demanding user needs. CSC s POINT IN Suite is a flexible, easy-to-configure policy administration solution that delivers reduced costs and improved speed to market while helping you avoid unexpected cost overruns or a failed implementation. POINT IN is the most widely used policy administration system in North America. POINT IN supports any Property & Casualty line proven by the implementation of more than 60 different lines of business and it can scale over millions of policies. POINT IN is the market leader in out-of-the-box functionality and is maintained with complete ISO rules and rates for all 50 states in the United States. Plus, with more than 11,000 members, POINT IN users are part of the largest online P&C software community in North America. Leading insurance companies that have modernized with POINT IN Suite are taking advantage of increased consolidation, improved integration and seamless configurability. The feature-rich POINT IN Suite consists of four fully integrated components for Claims, Billing, Points-of-Service and Product Configuration. POINT IN Suite hits all the sweet spots Faster introduction of new products, states and rates Support for any P&C line of business, proven by the implementation of more than 60 unique lines Ideal for insurers of any size, from global companies to niche markets Manage millions of policies on a scalable platform Extend product reach to include agents, insureds and prospects Deploy on-premises, as-a-service (SaaS), in the cloud or by business process service Enjoy portable user capabilities on the device of your choice As a fully preconfigured system right out of the box, POINT IN enables you to deploy new products in days rather than months. Go to market quickly with your own business users, instead of through your IT department or third parties. As a POINT IN user, you can lower your risks by leveraging CSC s unmatched market stability, resource depth and experience. With CSC s client-centric approach, POINT IN delivers improved carrier/agent communication, a unique Continuous Delivery Release program, and global delivery capabilities backed by proven methodologies. Each asset allows you to move successfully through every step of shaping, transforming and managing your business and IT environments. 1 Standardize to reduce complexity Legacy code isn t exactly known for its flexibility. Implementing policy administration systems is a long and complicated process. Decades of code customization and additions have created systems so complex that companies aren t exactly sure

3 how to unwind them or what the next change might do to the entire ecosystem. With POINT IN Suite, you can standardize processes on a global scale, which means lower operational costs and increased agility. respond to changing needs Customer expectations of instant access and 24x7 support means agents and consumers must be empowered to serve themselves on the device of their choice. CSC s POINT IN Suite provides an enriched, role-based, modern user interface with multiple self-service options. Business users have the ability to configure new go-to-market products, limiting the need for technical involvement. POINT IN Suite includes a policyholder portal that enables easy access to electronic documents, plus the ability to go green, make payments and view policy coverage information. Want to go directly to policyholders? POINT IN Suite also offers a ready-to-go, direct-toconsumer module. Agents also are well served. Using POINT IN Suite, agents can rapidly quote, underwrite and issue policies, allowing them to foster improved client relationships. The entire claims process is automated and streamlined, from first notice to final payment. In addition, sophisticated diary and claims handling functionality are at an examiner s fingertips. Struggling with Big data? Profitable underwriting and operational efficiency is essential to the success of every insurance carrier. Big data and advanced analytics can help you identify your best customers, spot hidden opportunities and get on top of emerging trends before your competitors even realize a new market exists. GARTNER GIVES CSC POSITIVE RATING CSC continues to focus on building capabilities and solutions to increase the value it brings to development and integration projects. The company excels in overall project and large-scale program management, is recognized for the technical skills of its resources, has a collaborative work style, and is generally responsive and flexible. Gartner Inc. (Vendor Rating: CSC, 2013) THE CSC CLIENT ECOSYSTEM Apps revitalization Big Data Cloud Consulting Cyber Partner relationships

4 GET MORE FROM CLAIMS Increase your ROI with options only available from CSC: Just-in-time data Bodily injury evaluation tool Fraud Analytics Suite Legal Solutions Suite 2 Work for Adjusters Vendor Solution Suite GET MORE FROM BILLING Boost customer retention Increase collections and cash flow Improve back-office efficiency Future-proof your investment GET MORE FROM POINTS-OF-SERVICE Reduce points-of-service costs with agents by up to 50% with: Rapid turnaround from application to policy issuance Real-time quoting, binding and endorsing Underwriting and rating at point of sale Once-and-done data entry Third-party data incorporated directly into the application process Immediate access to policy, billing and claims information Lower or zero paper costs

5 MaKe an immediate impact ON YOUR BUSINESS WITH POINT IN The POINT IN Suite is designed to facilitate your big data strategy. With the ability to reach out to major bureaus and services to gather information, POINT IN provides timely intelligence to improve your underwriting and pricing decisions and increase your operational efficiency. By using POINT IN as your gateway to insurance big data services, you can improve customer retention and increase cross-selling opportunities with confidence. Also, CSC s big data subject matter experts can assist you in making your data useful by addressing your specific needs. Accelerate your investment returns POINT IN Suite is built to go to work quickly and make an immediate impact on your business. Easily configurable products ensure you ll be up and running fast. Measurable examples include: Up to 50 percent reduction in new business costs with agents A 400 percent increase in quote activity in first 6 weeks of going live 45 days from contract to go-live claims Our Claims component helps you streamline operations, gain insight from your data and consolidate multiple business processes. POINT IN Suite: Provides real-time analytics to help you spot trends and mitigate future losses Gives your staff a highly efficient system that simplifies workflows and promotes best practices Helps ensure your claimants receive exceptional service Empowers your management team with key metrics to control costs and improve performance Plus, an active client community ensures that our Claims component continues to reflect the latest requirements and most pressing needs of all users. Billing The billing department is an insurer s most frequent policyholder contact point, offering consistent opportunities to enhance overall retention and growth. As technology choices multiply, your agents and customers continue to expect more billing and payment 4

6 options, including simpler ways of doing business with you. You can exceed their expectations with POINT IN Suite s easily configurable, rules-based billing solution. Consolidating to a single system not only improves your efficiency and lowers costs it also allows you to provide your agents and policyholders with more choices. This includes consolidated billing across multiple market segments, lines of business, jurisdictions, states, and distribution channels. Points of Service POINT IN Suite s intuitive Points-of- Service software helps both agents and carriers more effectively sell and service P&C insurance policies. Agents can rate, quote and issue new policies through an agency portal, their agency vendor system, a comparative rater or a combination of channels. Also included is immediate access to a wide range of customer service functions. Product configuration POINT IN Suite is highly flexible and configurable. Your business staff can configure every step of the new product development process with easy-to-use tools for product development, rating, underwriting, compliance, reporting, rollout and more. Business users can create insurance products without technical assistance or additional programming. GET MORE FROM PRODUCT CONFIGURATION Give business staff greater control Build and Launch new products faster Easily maintain the system inhouse without programming IMPACT ON OUR WORkFORCE Since we put in POINT IN, it s definitely had an impact on our workforce. We want CSC technology to enable our people to do a better job. Senior vice president, information services, regional insurance company

7 POint your company IN THE RIGHT DIRECTION most implementation successes POINT IN is the most widely used solution for North American insurers. Each day, more than 50,000 agents use CSC s insurance software and all are benefitting from our successful implementations. Modernize your system with the confidence of staying on time and on budget with the company that delivers the best track record in the business, rather than risking it all with thirdparty providers. Harmonious systems integration POINT IN Suite is open, flexible and adaptable. We partner with more than 10 leading industry suppliers, so your vendor of choice is most likely already on our list: Microsoft Oracle SAP ISO DST And many more We re better together Connect and collaborate, online and offline, with the largest P&C software community: The largest online P&C software community in North America, with over 11,000 members CSC s Leading Edge Forum: Identify and adopt Next Practices for business and information technology Invitation-only events: Explore the latest trends in business transformation, next generation infrastructure, operating models, attracting and retaining talent, and combating cyber threats Testing testing 1, 2, 3 CSC is the only company that has conducted proprietary Policy Administration System testing for more than 22 years. This testing is independent of our software area, taking place in a separate performance lab environment. That means unmatched, systematic scrutiny of all essential elements, including: Usability Functionality Performance Security Access Breaches Proceed with confidence On top of POINT IN receiving a Novarica Average Customer Experience (ACE) ranking of 98 for 2012, CSC has been supporting North American carriers like you for 40 years. Our resources are unmatched in the insurance industry: CSC s staff includes more than 2,500 insurance experts. POINT IN is the most widely used solution for North American insurers. CSC s insurance is used by over 50,000 agents every day. We handle more than $4 billion in P&C premium every year. 6

8 Worldwide CSC Headquarters The Americas 3170 Fairview Park Drive Falls Church, Virginia United States Asia, Middle East, Africa Level 9, UE BizHub East 6 Changi Business Park Avenue 1 Singapore Republic of Singapore Australia 26 Talavera Road Macquarie Park, NSW 2113 Australia +61(2) Central and Eastern Europe Abraham-Lincoln-Park Wiesbaden Germany Nordic and Baltic Region Retortvej 8 Dk-2500 Valby Denmark South and West Europe Immeuble Balzac 10 place des Vosges Paris la Défense Cedex France UK and Ireland Region Royal Pavilion Wellesley Road Aldershot, Hampshire GU11 1PZ United kingdom +44(0) About CSC CSC is a global leader in next-generation IT services and solutions. The company s mission is to enable superior returns on our clients technology investments through best-in-class industry solutions, domain expertise and global scale. For more information, visit us at Computer Sciences Corporation. All rights reserved. Creative Services