Exhibit to Agenda Item #1c

Transcription

1 Exhibit to Agenda Item #1c Sandra Kopp Wednesday, Board Finance September & Audit 28, Committee 2011 Meeting and Special SMUD Board of Directors Meeting Budget 2018 Wednesday,, scheduled to begin at 5:00 p.m. Customer Service Center, Rubicon Room Powering forward. Together. 1 11/8/2017

2 Business Segments & Work Processes Strategy, Planning & Governance Strategic Initiatives Infrastructure & Operations Information Security Applications Relationship Management Project Planning & Execution Operational Support Operational Support Project Planning & Execution Project Management Operational Support Project Planning & Execution Project Planning & Execution Operational Support Enterprise Architecture Contracts & License Management Problem Resolution Compliance Planning & Assessment Problem Resolution System Security Service Requests Service Requests Service Management Quality Assurance Planning & Assessment Compliance Page 2

3 Be Safe. Always Implement a Zero injury culture SCORCH observations Tracking by Manager 100% compliant with incident reporting Safety meeting attendance Safety Shares in staff meetings (SD-6) 4 Technology - DART Cases YTD Page 3

4 Value Our Customers and Community Deliver enabling technologies for key customer-facing projects Time of Day (TOD) Rates Customer enrollment in Residential and Small Commercial SolarShares program and tools for program management New products and services in online SMUD Energy Store Personalized web content (SD-4, 5, 7, 8) Page 4

5 Treasure Our Employees Maintain an engaged workforce Conduct all-hands meetings Provide development opportunities Field visits for every IT employee Employee recognition programs Workforce planning Training on new and emerging technologies Use Master Services Agreement (MSA) to meet increasing technology demand Leverage College Intern program Innovation Continue funding and leveraging innovation program (SD-8) Page 5

6 Operational Excellence Define and implement critical Agile project methodology processes to increase speed to market and drive customer value from technology solutions Stand up Agile Product Teams Train Agile Product Sponsors, Scrum Masters and Product teams Roll out the Testing Center of Excellence in support of Agile projects (SD-5, 8) Page 6

7 Operational Excellence Continue to improve Information Security by executing on long-term plans, education efforts and new tools Continue implementation of Data Loss prevention plan Further implementation of privacy and consumer protection improvements Security Awareness education program improvements Continue to improve the Enterprise Mobility experience Implement mobile framework strategy and standardize enrollments to one platform (SD-8, 16) (SD-5, 8) Page 7

8 Financially Fit Define and implement new Enterprise Architecture program to make better informed and balanced investment decisions Develop and execute technology strategy Implement Architecture Governance to ensure cost effective technology solution design (SD-2, 8) Page 8

9 Sustainable Future Advanced Distribution Management System (ADMS) Begin implementation of ADMS Transform the Operational Technology (OT) Network & communications to support the Grid of the Future Continue to implement the Next Generation OT Network Deliver technology to support SMUD s entry into and participation in the Community Choice Aggregation (CCA) market (SD-4, 8) (SD-4, 8) (SD-2, 5) Page 9

10 2018 Proposed Budget $80 $72 $70 $66 $60 $50 $49 $51 $ Millions $40 $30 $24 $31 $37 $42 $43 $20 $10 $0 O&M Capital Allocated* (information only) 2017 Budget 2017 Forecast 2018 Proposed *included in all SMUD Business Unit's O&M and Capital summaries Page 10

11 Budgets and Projects IT O&M and Capital $120 M 300 $100 M 250 $80 M $60 M $40 M $20 M Number of Projects (Purple) Number of Positions (yellow) IT Spend $28 M $42 M $59 M $80 M $110 M Top 20 Projects $48 M $62 M Average/Project $1.3 M $1.0 M $1.3 M $0.9 M $1.2 M No. of Projects Positions Page 11