Atena.Trade Credit Portal End-to-end debt insurance support

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1 Customer and underwriter support Atena.Trade Credit Portal End-to-end debt insurance support TOP provider of IT solutions for insurance

2 The insurance sector's go-to IT vendor We know how to use the power of IT to grow your insurance business. Atena. Knowledge and expertise For over 20 years, Atena has been delivering innovative, end-to-end IT projects for the insurance industry. We develop our own IT solutions and use products from leading global vendors, including SAP and Microsoft. Our innovations soon become industry standards. Over 60% of Atena's specialists and IT experts combine IT expertise with knowledge of the insurance business. Atena systems have been deployed in the top 5 insurance companies in Poland. Our IT solutions for sales network collaboration have over 9,000 users. The insurance industry challenges and needs The specific nature of trade credit insurance, which involves protecting debts resulting from deferred payments for goods or services, requires a clear and efficient flow of information among the parties. Access to precise data is necessary for decision making. Insurance companies leveraging trade credit insurance will appreciate access to a modern tool that enables efficient communication with underwriters and debtor management. Insurance companies that offer this kind of product need support regarding: Risk, limit and debtor management Data support for the decision-making process An editable decision registry Automated mass processing of simple applications Reporting and data analysis.

3 Atena.Trade Credit Portal delivers increased customer satisfaction as a value essential in achieving competitive advantage. The solution that supports underwriters in making accurate and fast decisions significantly accelerates the risk-assessment process and increases customer satisfaction. Decisions are delivered to customers along with full knowledge of the process gathered in a single location. Customer and underwriter support In response to insurance companies' expectations we have developed a solution which provides complex support for trade credit insurance. Atena.TCP can be used by customers to help support their policies and by insurance companies to increase the efficiency of underwriter operations. The individual segments of this modular solution support processes related to applications, decisions, policies, debtors, limits, reports and administration. Business benefits Underwriter support: saving time and managing risk With its well designed functionalities, Atena.Trade Credit Portalincreases the effectiveness of underwriters' work at every stage. It provides all of the information necessary to make fast and accurate decisions, while reducing the associated risk. Atena.TCP provides underwriters with the tools they need to perform fast and precise analyses of the company under investigation and to assess the risk associated with the credit limit. The information available to assist them in this includes financial data and indices, a registry of outstanding invoices and historical decisions regarding the debtors' limits. Easy access and a proper data structure accelerate application processing. All of the information is submitted to Atena.TCP in real time, which enables underwriters to manage limits as the need arises and to minimise risk. What is more, Atena.TCP allows underwriters to share knowledge with other system users and to support their decisions.

4 Better utilisation of staff potential and access to knowledge Atena.TCP offers functionality that automates the processing of simple applications. The system uses economic analysis methods to make decisions about granting limits. In this way, underwriters do not waste their time on processing simple applications. System users can easily access all of the knowledge gathered in the database. This means that all decisions will be well founded and that all operations will be monitored. With the report module all of the information accessible via the graphical user interfaces can be presented in a user friendly and attractive form. Client Insurance company Debtor Customer support: effective communication and increased satisfaction Atena.Trade Credit Portal is a convenient platform for communication with underwriters, which fosters the growth of partnership relations between insurance companies and their customers. With the deployment of Atena.TCP customers and underwriters gain complete and clear data about decisions and the reasons for them. The solution gathers all of the necessary information about the process and makes it available to all interested parties in a single location. Using Atena.TCP to support trade credit insurance will give underwriters access to simple and flexible capabilities for managing customer limits. This will enable customers to react to the economic situation faster and with greater confidence.

5 Technologies and deployment Atena.Trade Credit Portal has been developed based on the Oracle 11g database free license. We use Oracle Application Express and a physical or virtual server matching the number of users and data volumes. Low deployment costs The portal can run independently without integration with any other system. It can also integrate using CSV files, web service or cache tables with mass data import. It offers a lightweight and attractive user interface as well as low deployment costs. This business architecture is closely linked to the Portal functionality, which includes: Limit applications support Automatic application approval Decision registry Authorisation management Personal data management tools Capital groups Debtor management Financial data support Balance sheet Profit and loss account Reporting tools Financial data import Limits import. Close partnership With every single IT project we deliver, we are committed to building close partnerships with our clients. Our team of over 500 staff includes top experts, business analysts and developers. We have the unique ability to look at technology from the point of view of end users to create attractive and intuitive user interfaces. We are always striving to get to the root of insurance business processes and transform them by leveraging the full potential of IT.

6 Functionalities Limit applications support Automatic application approval Decision registry Authorisation management Personal data management tools Capital groups Debtor management Financial data support Balance sheet Profit and loss account F01 Reporting tools Financial data import Limits import Business architecture The application can run independently without integration with any other system Lightweight and attractive user interface Integration using CSV files or with back office system Technical architecture Database: Oracle 11g (any version, free license available) Application: Oracle Application Express Server: Physical or virtual, matched to the number Atena.Trade Credit Portal Increased customer, agent and broker satisfaction Lower operating costs Accurate decisions and effective management Underwriter support in risk management Debtor information gathered in a single location Eliminate the risk of complex integrations Rapid deployment and low change costs Want to learn more? sprzedaz@atena.pl Head Office, Office of the Board of Directors: Atena Usługi Informatyczne i Finansowe S.A. ul. Rzemieślnicza 33, Sopot tel , fax Warsaw Office, Centrum LIM: Al. Jerozolimskie 65/79, Warszawa Our office is on the 3rd floor, room 3.170