FACULTY OF ENGINEERING, BUILT ENVIRONMENT AND INFORMATION TECHNOLOGY FAKULTEIT INGENIEURSWESE, BOU-OMGEWING EN INLIGTINGTEGNOLOGIE

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1 FACULTY OF ENGINEERING, BUILT ENVIRONMENT AND INFORMATION TECHNOLOGY FAKULTEIT INGENIEURSWESE, BOU-OMGEWING EN INLIGTINGTEGNOLOGIE DEPARTMENT OF INFORMATICS DEPARTEMENT INFORMATIKA INFORMATICS / INFORMATIKA INF 112 Closed book / Toeboek [NOVEMBER 2011 EXAM/EKSAMEN] Lecturers / Dosente: Prof AC Leonard Moderator / Moderator: Me S Roodt Time / Tyd: 90 min Mark / Punt: 50 Instructions 1. This is a closed book test. You may not refer to any printed or electronic material. 2. Please write legibly. Instruksies. 1. Hierdie is n toeboek toets. U mag geen gedrukte of elektroniese materiaal raadpleeg nie. 2. Skryf asseblief leesbaar.

2 SECTION A / AFDELING A MULTIPLE CHOICE/ MULTIKEUSE [10 x 2 = 20] 1. Software that manages the resources of the computer is called: / Sagteware wat die hulpbronne van die rekenaar bestuur, word genoem: A) operating system software. / beheerstelselsagteware. B) application software. / toepassingsagteware. C) data management software. / databestuursagteware. D) network software. / netwerksagteware. 2. Which type of system would you use to determine the five suppliers with the worst record in delivering goods on time? / Watter soort stelsel sal jy gebruik om te bepaal watter vyf verskaffers die swakste rekord het vir betydse lewering van goedere? A) ESS B) TPS C) MIS D) DSS 3. It is a global system to fit the strategy of the organization where system development and operations occur in an integrated and coordinated fashion across all units. / Dit is n globale stelsel om die strategie van die organisasie waar stelselontwikkeling en bewerking in n geïntegreerde en gekoördineerde manier oor alle eenhede plaasvind, te pas. A) Decentralized system / Gedesentraliseerde stelsel B) Duplicate system / Gedupliseerde stelsel C) Networked system / Netwerkstelsel D) Centralized system / Gesentraliseerde stelsel 4. Which type of software is created and updated by a worldwide community of programmers and available for free? / Watter soort sagteware word geskep en bygewerk deur n gemeenskap van programmeerders dwarsoor die wêreld en is gratis beskikbaar. A) software packages / sagteware pakkette B) mashups / mashups C) outsourced / uitgekontrakteerde D) open source / oopbron 5. To keep internal data secure, a company employing an extranet must be sure to put a in place / Ten einde interne data veilig te hou, moet daar seker gemaak word dat n in plek is. A) router / roeteerder B) server / bediener C) firewall / brandmuur D) switch / skakelaar

3 6. Which protocol is the Internet based on? / Op watter protocol is die Internet gebaseer? A) TCP/IP B) FTP C) packet-switching / pakkieskakeling D) HTTP 7. In a global market, the process of converting software to operate in a local language is called. / In n globale mark, word die proses om sagteware om te skakel om in n lokale taal te werk, genoem. A) Software migration / Sagteware migrasie B) Software customization / Sagteware aanpassing C) Software standardization / Sagteware standardisasie D) Software localization / Sagteware lokalisering 8. Web browser software requests Web pages from the Internet using which protocol? / Watter protokol word deur Web- browser -sagteware gebruik om Webbladsye vanaf die Internet te versoek? A) URL B) HTTP C) DNS D) HTML 9. A leading methodology for understanding the really overall important information needed by a firm s executives (senior managers): / n Vooraanstaande metodologie om die algehele belangrike inligting wat deur n firma se uitvoerende beamptes (senior bestuurders) benodig word, te verstaan: A) Financial performance indicators / Finansiële prestasie-aanwysers B) Balanced scorecard / Gebalanseerde telkaart C) Employee performance index / Werknemer prestasie indeks D) Sensitive analysis / Sensitiewe ontleding 10. In which of the following managerial roles, there exist none supporting information systems yet? / In watter van die volgende bestuursrolle bestaan daar tot dusver geen ondersteunende inligting stelsels nie? A) Information Disseminator / Inligtingverspreiding B) Information Spokesperson / Inligtingwoordvoerder C) Leader / Leierskap D) Resource allocator / Hulpbrontoekenning Turn page/blaai ASB om

4 TRUE (A) OR FALSE (B) / WAAR (A) OF ONWAAR (B) [5 x 2 = 10] 11. The first step of developing international information system architecture is setting up the corporate global strategy / Die eerste stap om n internasionale stelselargitektuur te ontwikkel, is om n globale strategie vir die maatskappy op te stel. 12. Unstructured decisions are more prevalent at lower organizational levels. / Ongestruktureerde besluite is meer algemeen by laer organisatoriese vlakke. 13. Managers need TPSs to monitor the status of internal operations and the firm's relations with the external environment. / Bestuurders het TPS nodig om die status van interne bewerkings en die firma se verwantskap met die eksterne omgewing te monitor. 14. E-commerce refers to the use of any networking technologies to transact business. E-handel verwys na die gebruik van enige netwerktegnologie om besigheid te bedryf 15. Transaction processing systems are most commonly used by the senior management level of an organization. / Transaksieverwerkingstelsels word mees algemeen deur seniorbestuurvlak van die organisasie gebruik. Total / Totaal (30) Turn page/blaai ASB om

5 SECTION B / AFDELING B : SHORT QUESTIONS / KORT VRAE Question 1/Vraag 1: (6 Marks/ 6 Punte) Newsgroups are a typical service that is provided by the Internet. Name and briefly describe three more examples of Internet services. Nuusgroepe is n tipiese diens wat deur die Internet beskikbaar gestel word. Noem en beskryf kortliks nog drie ander voorbeelde van Internetdienste. Question 2/Vraag 2: (10 Marks/ 10 Punte) Draw a figure to illustrate how management information systems obtain their data from the Organization s transaction processing system (TPS). Maak n skets om te illustreer hoe n Bestuursinligtingstelsel sy data van die organisasie se transaksie verwerkingstelsel (TVS) verkry. Question 3/Vraag 3: (4 Marks/ 4 Punte) Draw a figure to illustrate the two-way relationship between organizations and information technology. Maak n skets om die twee-rigting verhouding tussen n organisasies en inligtingtegnologie aan te toon. THE END

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