Increasing your profitability with BitTitan migration solutions

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1 Increasing your profitability with BitTitan migration solutions

2 Table of Contents Which BitTitan tool is right for your project?... 3 UserActivation... 3 MigrationWiz with DeploymentPro... 3 UserActivation: end-to-end automation for SMB migrations to Office Phase 1: Discovery, preparation, and migration... 4 Phase 2: Create and customize Office Phase 3: Outlook configuration... 5 UserActivation: calculating profitability... 6 Comparison: 50 seat migration... 7 Comparison: 10 seat migration... 8 MigrationWiz with DeploymentPro: flexible, enterprise-ready migration solutions... 9 MigrationWiz UI: Abstracting complex migration scenarios to an intuitive user experience Increasing profit with MigrationWiz and DeploymentPro Phase 1: Discovery, preparation, and migration Phase 2: Create and customize Office Phase 3: Outlook configuration MigrationWiz with DeploymentPro: calculating profitability Comparison: 250 seat migration Comparison: 500 seat migration Mid-size migration projects: comparing profitability across BitTitan tools Comparison: 50, 75, and 150 seat migration Recommendations Manual migrations are always cost prohibitive UserActivation is profitable for even the smallest migrations For mid-sized and large migrations to Office 365, use MigrationWiz and DeploymentPro Download the BitTitan Profitability Calculator Contact us!... 20

3 The purpose of this whitepaper is to show how integrating BitTitan tools into your business can increase your profit for messaging migration projects. We have created this paper for Partners, consultants, and solution providers who are responsible for optimizing migration solutions. In this whitepaper, we ll Explain how to quickly determine which BitTitan migration tool is right for your project; Provide a brief technical and feature overview of the BitTitan migration tools; Compare profitability potential between manual migrations and BitTitan tools; and Describe how you can use our profitability calculator to evaluate your migration projects and how they might be optimized with BitTitan migration tools. Which BitTitan tool is right for your project? BitTitan designs and builds end-to-end solutions for SMB to enterprise Data Migration projects. BitTitan migration tools provide solutions to migrate data from the server as well as Outlook configuration from the desktop. There are two broad solutions BitTitan provides for Office 365 migration projects: UserActivation and MigrationWiz with DeploymentPro. UserActivation UserActivation is a solution that has been designed for SMB migration projects. UserActivation provides an end-to-end solution specifically for migrating customers to Office 365: tenant provisioning, licensing, user creation, mailbox migration, DNS changes, and desktop configuration are automated by UserActivation. Run UserActivation if: You are migrating to Office 365 Your source solution is Exchange 2003+, Zimbra, Google Mail, Novell GroupWise, or IMAP You are migrating fewer than 150 seats You want to perform a fully-automated cut-over migration MigrationWiz with DeploymentPro MigrationWiz and DeploymentPro are two BitTitan migration solutions that you can use together to provide customizable, scalable messaging migration solutions suitable for the most complex enterprise projects. Run MigrationWiz with DeploymentPro if: You are migrating to Office 365

4 There are existing Outlook clients on the desktops Your source solution is Exchange 2003+, Zimbra, Google Mail, Novell GroupWise, IMAP, Office 365, or Lotus Notes You want to perform a cutover or a staged migration; UserActivation: End-to-end automation for SMB migrations to Office 365 When it comes to SMB Office 365 migration projects, there may be a temptation to use manual processes or free tools in an effort to save money. But if your business relies on performing these types of migrations on a regular basis, then the majority of your costs are going toward technical engineering to support the multiple manual steps associated with migration and client configuration. We have designed UserActivation to automate many of the tasks associated with migrating mailboxes and configuring Outlook for SMB migrations to Office 365. Automating these tasks significantly reduces the amount of time that your engineers are spending on each project, allowing you to maximize profit or to provide more competitive pricing for your services. BitTitan has designed, built, and maintained ownership of the entire UserActivation IP stack. We do not rely on third-party tools, services, or dependencies. Coupled with the scheduling features in UserActivation, this level of control lets you determine the exact timeline for your migration. Other migration solutions require you to submit your project and wait up to 5 days before anything happens. But UserActivation begins migration when you click Submit. And with 24/7 live support, BitTitan is quick to work with you to resolve issues should they arise. The tasks associated with migrating to Office 365 messaging can be grouped into three phases: 1. Discovery, preparation, and migration 2. Create and customize Office Outlook configuration, user communication, and support Each phase is composed of a number of manual tasks that UserActivation automates with minimal configuration. Phase 1: Discovery, preparation, and migration 1. Customer environment discovery: UserActivation auto-discovers the provider and DNS provider.

5 2. Build end user communications: UserActivation includes optional automated notifications for end users at various points during the process. You can customize these messages according to your specific scenario. 3. Build migration plan and migrate the data: UserActivation automates the migration of your Source messaging data into Office 365. UserActivation migrates server data and Outlook data: Mailbox data: s, calendars, contacts, journal, notes and tasks; Outlook rules; folder permissions Outlook settings: autocompletes or Nk2 files, signatures, attached PSTs Phase 2: Create and customize Office Purchase Office 365 tenant: UserActivation purchases and provisions Office 365 for the tenant that you specify during setup. If you provide your Partner ID, UserActivation will ensure that it gets applied to the new account. 2. Verify the domain name: UserActivation handles domain ownership verification with the Office 365 service. 3. Create Users: UserActivation discovers all users in your current environment. You can specify which users to migrate, or migrate them all. UserActivation will then create the users in the Office 365 tenant. 4. Select and assign licenses: UserActivation allows you to batch users into different profile groups. You can then assign the appropriate Office 365 licenses to each profile. Profiles also allow you to specify whether Outlook is configured or mail is migrated for a given profile in the Destination environment. 5. Configure DNS: After the users have been created and a pre-migration pass is performed, you then schedule when UserActivation will configure the DNS records for Office 365. After the MX and other DNS records have been changed, UserActivation will complete a Delta migration pass on the Source environment for the final cutover to Office 365. At this time, UserActivation will also kick off the Outlook configuration tasks on the user desktops. 6. Customize Office 365: UserActivation copies all distribution groups, shared mailboxes, and resources from the Source environment to the new Office 365 environment. Phase 3: Outlook configuration 1. Install and configure Outlook: UserActivation includes the DeploymentPro Agent. You can configure how this agent is distributed to the users. You can distribute the agent with an automated process that walks users through a simple download process. Or you can copy the agent to local

6 network share. In this scenario, UserActivation will communicate installation instructions through . Or you can distribute the agent by means of a silent installation using Group Policy. After the UserActivation completes the DNS configuration, it notifies the DeploymentPro Agent installed on the users computers, where the agent automatically launches. The agent is a familiar wizard-based user experience that configures Outlook for Office 365. You can customize the DeploymentPro Agent to show your logo and company tagline. Configuration is straightforward: users enter a password and the agent creates a new Outlook profile, migrates the user signatures, and reattaches any PSTs that the user had configured in their previous Outlook profile. 2. Support: Manual configuration of Outlook can be a time-consuming and error-prone process, especially if you are relying on end users to create and manage Outlook profiles and PST files. UserActivation tracks which users have installed and run the DeploymentPro Agent, optionally sending reminders to the users that have not complied. Instead of visiting every desktop in the organization, you can review the status of user compliance in UserActivation, and identify only those users that need assistance.

7 UserActivation: calculating profitability In this section, we provide profitability comparisons between manually migrating and configuring desktops versus automating these tasks with UserActivation. For the purposes of providing a comparison, we ve used the following inputs to calculate a per mailbox cost for migrating to Office 365 and configuring Outlook for each user: Fee scheme 1: Per user charge to customer $ Fee scheme 2: Hourly charge to customer $ Hourly engineering cost $75.00 UserActivation licenses/user $30.00 Obviously, calculating profitability for a given project requires accounting for a number of variables that are not included in this table. For example, calculating the number of hours to perform each phase of the migration manually will vary according to a number of factors. Every project is different. You can visit our online Profitability Calculator to customize inputs across multiple tasks and expenses to verify if UserActivation is right for your project. Comparison: 50 seat migration The following table shows the hours each phase of a migration requires and the licensing costs associated with the migration process. Phase 1: Discovery, preparation, and migration Phase 2: Create and customize Office 365 Phase 3: Outlook configuration, user communication, and support Costs: 50 seats Phase 1 Phase 2 Phase 3 Licensing costs Manually 19.5 hours 5.83 hours 25 hours $1, $ $1,875 UserActivation 5 hours 0 hours 1 hour $375 $0.00 $75 Total hours Total cost $ $3,775 $ $1,950

8 Project outcomes In the 50-seat scenario, the profit margin on a given project differs according to your fee scheme. If you charge customers an hourly rate, you may see nearly a 50% profit margin increase. On the other hand, if you charge customers a per-user rate, then you might see nearly a 150% increase in profit margin. Fee scheme: hourly charge to customer ($150/hour) Manually UserActivation Gross Revenue $7, $7, Net Revenue $3, $5, Profit Margin 50% 74% Time saved % 88% Profit Margin Increase 48% Fee scheme: Per user charge to customer ($100/user) Manually User Activation Gross Revenue $5, $5, Net Revenue $1, $3, Profit Margin 25% 61% Time saved % 88% Profit Margin Increase 149% Comparison: 10-seat migration Many consultancy organizations make the bulk of their revenue migrating very small organizations to Office 365. For these types of consultancy shops, UserActivation provides a substantial savings, especially as the engineering costs associated with mundane tasks add up over many small projects. Costs: 10 seats Phase 1 Phase 2 Phase 3 Licensing costs Manually 5.5 hours 3 hours 5 hours $ $225 $375 UserActivation 2.5 hours 0 hours 0.5 hour $187.5 $0.00 $37.5 Total hours Total cost $ $1, $300 3 $525

9 Project outcomes Looking at the costs for migrating a 10-seat project illustrates how using a manual process forces you to charge more for smaller projects without increasing your revenue. In the manual migration scenario, you must charge over $100 per user just to break even. By migrating with UserActivation, you are provided the flexibility to charge a competitive per-user fee of $100, while still realizing a 48% profit margin. Alternatively, if your fee scheme is based on a per-hour charge, you can continue to charge according to your existing per hour schedule and run UserActivation to realize a nearly 75% profit margin. Fee scheme: hourly charge to customer ($150/hour) Manually UserActivation Gross Revenue $2, $2, Net Revenue $1, $1, Profit Margin 50% 74% Time saved % 78% Profit Margin Increase 48% Fee scheme: Per user charge to customer ($100/user) Manually User Activation Gross Revenue $1, $1, Net Revenue -$12.50 $ Profit Margin -1% 48% Time saved % 78% Profit Margin Increase 75% MigrationWiz with DeploymentPro: Flexible, enterprise-ready migration solutions MigrationWiz is a cloud-based data migration solution designed to meet the needs of individuals, IT administrators, consultants, system integrators and service providers that are transitioning to or from a

10 cloud-based or document storage solution. In addition to migrating traditional mailbox data such as , calendars, contacts, tasks, journals, etc., MigrationWiz also migrates PSTs, public folders, documents, and other data types. MigrationWiz is managed and configured from your web browser. All migration processing occurs in the cloud in one of five secure, highly performant MigrationWiz distributed datacenters. DeploymentPro is an end-to-end solution that simplifies the tasks associated with configuring an Outlook profile on user desktops for Office 365. The Outlook profile is configured with an agent that DeploymentPro distributes to the user desktops by , network share, or by Group Policy. The agent is a familiar wizardbased user experience that configures Outlook for Office 365. You can customize the DeploymentPro Agent to show your logo and company tagline. Configuration is straightforward: users enter a password and the agent creates a new Outlook profile, migrates the user signatures, and reattaches any PSTs that the user had configured in their previous Outlook profile. Together, MigrationWiz and DeploymentPro support a broad set of migration scenarios across a number of systems, regardless of size. Our customers have migrated small, complex projects hosting only a handful of users, as well as massive enterprise messaging solutions with thousands of users. MigrationWiz and DeploymentPro support cutover migrations and staged migrations. The engineers at BitTitan have done the hard work to abstract the complexity of migrations across different solutions. To help eliminate compatibility issues and further reduce the cost of testing and troubleshooting, the matrix of supported source and destination solutions are hard-wired into the UI. Therefore, you cannot configure an incompatible migration set. MigrationWiz supported systems Microsoft Office 365 Microsoft Exchange Server Google Apps/Gmail GroupWise IMAP Lotus Notes POP Zimbra Microsoft Office 365 Microsoft Exchange Server Google Apps/Gmail IMAP The engineers who developed MigrationWiz have migrated over a million items across multiple systems over the years. As a result, they are obsessed with data fidelity, performance, security, and ease of use. MigrationWiz and DeploymentPro are cloud-based solutions that are managed from a web browser. Both tools allow robust configuration, monitoring, and reporting in a simple web-based interface. Unlike most free

11 migration tools offered by messaging vendors, MigrationWiz and DeploymentPro do not require installation of new hardware. MigrationWiz UI: Abstracting complex migration scenarios to an intuitive user experience The biggest expense of most IT-related projects is usually costs associated with human resources. The more you can reduce the time that people are spending with the various phases of a migration project (planning, installing software, configuring, testing, moving data, troubleshooting, retries, etc.) the more time and money you will save, and the less downtime your users will experience. Therefore, a critical variable required for calculating migration cost is the time commitment required by IT professionals to perform the end-to-end migration. For example, a migration project that introduces software installations and additional onsite server configurations will drive the cost of your project up. Additional minimum software requirements and dependencies imposed by free tools often require upgrades before you can even start your migration. Some of these requirements are likely to require existing in-house expertise, costly consultants, or in-house training for software that may only be installed and run once. MigrationWiz has been designed to minimize these costs. MigrationWiz is run entirely from a web browser. The UI is an intuitive design that makes sense to people who want to move data. Regardless of whether you are moving mailboxes, Public Folders, or documents, your project is defined by specifying a Source server and a Destination server. From there, you can configure advanced settings to batch up users and credentials, to optimize performance, or to customize your migration according to your organization s specific needs. After you have specified the Source and Destination servers, the items you want to move, and the appropriate credentials, you then submit your project for migration, where you can monitor the process in real time.

12 The UI and migration engine provided by MigrationWiz afford the same Source/Destination model for all data types, thereby providing an intuitive experience across projects, regardless of data type. In other words, the UI that you use to migrate mailboxes is the same UI that you use to migrate Public Folders and documents. It s a simple model that does not impose extensive training requirements for you or your staff. Increasing profit with MigrationWiz and DeploymentPro As Office 365 migration projects scale up, the time spent on user-related tasks grow linearly, while others remain fixed. For example, the manual task of user discovery for a 75-seat migration might take 4 hours; whereas, the same manual task for a 250-seat migration might take 10 hours. On the other hand, fixed tasks, such as purchasing the Office 365 tenant, adding and verifying a domain in the Office 365 provisioning workflow, or switching over your DNS records after migration, take the same amount of time regardless of how many seats you are migrating. The migration tasks we ve prioritized in MigrationWiz and DeploymentPro are those tasks that cost you the most engineering money as your project scales up: discovery, data migration, and Outlook configuration.

13 Therefore, looking at the tasks associated with migrating to Office 365, the value of MigrationWiz and DeploymentPro are central to Phases 1 and 3: 1. Discovery, preparation, and migration 2. Create and customize Office Outlook configuration, user communication, and support Phase 1: Discovery, preparation, and migration MigrationWiz automates the much of the discovery and migration process. After you enter the credentials in for your Source system, MigrationWiz discovers the users and associated mailbox objects. By using the MigrationWiz filtering options, you can exclude data types, such as calendars, mail, contacts, etc. from a mailbox migration. MigrationWiz also allows you to exclude specific mail folders in Exchange migrations. By using the date filtering functionality for Exchange migrations, MigrationWiz allows you to prefill and backfill the Destination source so you can optimize the migration timeline according to your business needs. During the migration, MigrationWiz provides real time reporting and error resolution status. Unlike a manual migration, where engineers are monitoring multiple Sources across a number of tools, MigrationWiz reports all migration status through a single administrative interface. And with 24/7 live support, BitTitan is quick to work with you to resolve issues should they arise. Phase 2: Create and customize Office 365 MigrationWiz and DeploymentPro do not automate Phase 2 tasks. This is because the engineering time associated with Phase 2 tasks is generally fixed. However, some tasks, such as preparing the CSV file for upload to the migration tool, customizing Office 365, or uploading users take such an inconsequential time per user that automating them is cost-prohibitive. So for example, the difference in paying a consultant $75 an hour to upload prepare a CSV file with 50 users compared to preparing a CSV file with 250 users is about $250, or 1.4% of a manual migration to Office 365 with 250 seats. Compare this to the task of manually migrating a mailbox, which averages about 10 minutes per user. In the same 250 seat scenario, manually moving 250 mailboxes costs $3125 and the cost difference of paying a consultant $75 an hour to move 50 versus 250 mailboxes is $2500, or 14% of the cost of the entire project. In this scenario, using MigrationWiz to migrate the mailboxes would take 3 hours of consultant s time ($225). Phase 3: Outlook configuration Outlook configuration by DeploymentPro is integrated into the MigrationWiz workflow and UI. DeploymentPro is a wizard-like agent that runs on the user desktop. End users click through the wizard and enter a password. The agent configures the user Outlook profile to connect with Office 365; it also imports the users current profile signatures, and attached PSTs. You can learn more about the process of deploying

14 the agent and the monitoring and reporting capabilities of DeploymentPro by reviewing Phase 3: Outlook configuration in the UserActivation section earlier in this white paper. MigrationWiz with DeploymentPro: Calculating profitability In this section, we provide profitability comparisons between manually migrating mailboxes and configuring desktops versus automating these tasks with MigrationWiz with DeploymentPro. As with the previous section, for the purposes of providing a comparison, we ve used the following inputs to calculate a per mailbox cost for migrating to Office 365 and configuring Outlook for each user: Fee scheme 1: Per user charge to customer $ Fee scheme 2: Hourly charge to customer $ Hourly engineering cost $75.00 UserActivation licenses / user $30.00 Obviously, calculating profitability for a given project requires accounting for a number of variables that are not included in this table. For example, calculating the number of hours to perform each phase of the migration manually will vary according to a number of factors. Every project is different. You can download our Profitability Calculator and customize inputs across multiple tasks and expenses. While MigrationWiz with DeploymentPro can be used to migrate messaging data, PSTs, Public Folders, documents, and other data types to a number of different systems, the profitability comparisons here assume a messaging migration to Office 365. In the final section of this paper, we ll compare the costs of different BitTitan solutions when migrating mid-size organizations to Office 365. Comparison: 250 seat migration The following table shows the hours each phase of a migration requires and the licensing costs associated with the migration process. Phase 1: Discovery, preparation, and migration Phase 2: Create and customize Office 365 Phase 3: Outlook configuration, user communication and support Costs: 250 seats Phase 1 Phase 2 Phase 3 Licensing costs Manually 82.5 hours 23.3 hours 125 hours $6, $1, $9, Total hours Total cost $ $17,312

15 MigrationWiz with DeploymentPro 21 hours 23.3 hours 3 hours $1,575 $1,750 $225 $3, $6,550 Project outcomes By saving over 180 hours of engineering time, using MigrationWiz with DeploymentPro allows flexibility in your fee structure while providing opportunity to increase your profit margin as migration projects scale up. At 250 seats, the increase in profit margin for per-user charge of $100 is an astounding 140%. But consider going after a bid with a more competitive per-user charge of $75 instead. By using MigrationWiz and DeploymentPro, you can still reap a profit margin of 65%, whereas a manual approach to the same 250 seat migration would only yield an 8% profit margin at $75 per user. Even a $50 per user charge will result in a profit margin of 29% when you use MigrationWiz and DeploymentPro. In the manual scenario, you must charge a minimum of $70 per user just to break even. Fee scheme: hourly charge to customer ($150/hour) 250 seats Manually MigrationWiz & DeploymentPro Gross Revenue $34, $34, Net Revenue $17, $28, Profit Margin 50% 81% Time saved % 79% Profit Margin Increase 62% Fee scheme: Per user charge to customer ($100/user) 250 seats Manually MigrationWiz & DeploymentPro Gross Revenue $25, $25, Net Revenue $7, $18, Profit Margin 31% 74% Time saved % 79% Profit Margin Increase 140%

16 Comparison: 500-seat migration The following table shows the hours each phase of a migration requires and the licensing costs associated with the migration process. Phase 1: Discovery, preparation, and migration Phase 2: Create and customize Office 365 Phase 3: Outlook configuration, user communication and support Costs: 500 seats Phase 1 Phase 2 Phase 3 Licensing costs Manually 165 hours hours 250 hours MigrationWiz with DeploymentPro $12,375 $2, $18, hours hours 4 hours $2,700 $2, $300 Total hours Total cost $ $33, $6, $11, Project outcomes As projects scale up, using MigrationWiz and DeploymentPro continue to hold a significant profit margin increase when compared to manual approaches. As shown here, the profit margins in both hourly charge and per-user charge schemes nearly hold steady as the project size doubles from 250 seats to 500 seats. Fee scheme: hourly charge to customer ($150/hour) 500 seats Manually MigrationWiz & DeploymentPro Gross Revenue $67, $67, Net Revenue $33, $55, Profit Margin 50% 83% Time saved % 83% Profit Margin Increase 65% Fee scheme: Per user charge to customer ($100/user) 500 seats Manually MigrationWiz & DeploymentPro Gross Revenue $50, $50, Net Revenue $16, $38, Profit Margin 32% 77%

17 Time saved % 83% Profit Margin Increase 137% Comparing profitability across BitTitan tools There are three migration solutions that are offered by BitTitan for moving to Office 365: UserActivation, MigrationWiz, and DeploymentPro. In all cases, using a BitTitan migration product will reduce the cost of a manual migration, but for projects bigger than about 75 seats, you must weigh the difference between using UserActivation or MigrationWiz with DeploymentPro. This section discusses some of the considerations to evaluate as you compare BitTitan solutions for projects with seats. As with the previous sections, for the purposes of providing a comparison, we ve used the following inputs to calculate a per mailbox cost for migrating to Office 365 and configuring Outlook for each user: Fee scheme 1: Per user charge to customer $ Fee scheme 2: Hourly charge to customer $ Hourly engineering cost $75.00 UserActivation licenses / user $30.00 Comparison: 50, 75, and 150 seat migration The following tables show the hours each phase of a migration requires and the licensing costs associated with the migration process. Phase 1: Discovery, preparation, and migration Phase 2: Create and customize Office 365 Phase 3: Outlook configuration, user communication and support Costs: 50 seats Phase 1 Phase 2 Phase 3 Licensing costs Total hours Total cost

18 Manually 19.5 hours 5.83 hours 25 hours $1, $ $1,875 UserActivation 5 hours 0 hours 1 hour MigrationWiz with DeploymentPro $375 $0.00 $75 8 hours 5.83 hours 1 hour $600 $ $75 $ $3, $1,500 6 $1, $ $1, Costs: 75 seats Phase 1 Phase 2 Phase 3 Licensing costs Manually hours 7.5 hours 37.5 hours $1, $ $2, UserActivation 5 hours 0 hours 1 hour MigrationWiz with DeploymentPro $375 $0.00 $75 8 hours 7.5 hours 1 hour $600 $ $75 Costs: 150 seats Phase 1 Phase 2 Phase 3 Licensing costs Manually 57.5 hours 15 hours 75 hours $4, $1,125 $5,625 UserActivation 16 hours 0 hours 3 hours MigrationWiz with DeploymentPro $1,200 $0 $ hours 15 hours 3 hours $1,575 $1,125 $225 Total hours Total cost $ $5, $2,250 6 $2, $ $2, Total hours Total cost $ $11, $4, $5,925 $1, $4,725 UserActivation has been designed and engineered with a goal of minimizing engineering labor costs. To this end, nearly every task associated with an end-to-end migration to Office 365 has been automated. As such, running an end-to-end migration project with UserActivation should not require the level of expertise that running large, more complex migration projects might require. As a result, standardizing on UserActivation as a single platform approach may make sense for high-volume agencies that migrate small business to Office 365.

19 Recommendations If your business is migration, then standardizing your workflow on BitTitan migration solutions will save you engineering costs and increase your profitability. Manual migrations are always cost prohibitive If any of your organizational revenue relies on migrating businesses to Office 365, then manual migrations are costing you too much money on engineering resources. Compared to BitTitan migration solutions, manual migrations are always unnecessarily expensive. From the smallest organizations, to migrating thousands of users, BitTitan solutions have been engineered for migration solution providers to minimize engineer s time and to maximize profit. Even free tools, such as those offered by cloud services, require manual intervention and significant engineering time investments. Free tools are designed for one-off, DYI migrations, not for organizations that aim to provide highly-customized, replicable migration solutions as a revenue source. In some highly bound scenarios, free tools may provide a slight cost savings over manual alternatives, but such tools usually require costly onsite software installations and configurations. As well, free tools impose limitations such as all or nothing user migrations, and offer little-to-no control on the migration workflow. UserActivation is profitable for even the smallest migrations As we ve shown, for organizations that migrate many SMBs to Office 365, standardizing your workflow with UserActivation has the potential to increase your profitability and competiveness substantially. UserActivation has been designed from the ground up to minimize engineering overhead. Even migrating organizations as small as 10 seats with UserActivation can save over 10 hours of engineering time when compared to a manual migration. For a 50-seat project: you can save over 40 hours of engineering time. The cost savings your organization can realize by running UserActivation for small migrations can allow you to offer more competitive pricing while driving down your engineering costs. UserActivation has been designed to simplify the end-to-end migration workflow to Office 365. As a result, UserActivation setup and configuration is straightforward enough for entry-level engineers to deploy and manage, freeing up your senior engineering resources for more complex projects. For mid-sized and large migrations to Office 365, use MigrationWiz and DeploymentPro As migration projects scale up, the time spent on user-related tasks (migration and Outlook configuration) grow linearly, while others, such as tenant provisioning, remain fixed. Therefore, we recommend running MigrationWiz and DeploymentPro as your project approaches 100 users.

20 In some cases, especially for organizations that have standardized on UserActivation for smaller projects, it may make sense to run UserActivation for these mid-sized projects. Consider a 75-seat migration to Office 365. While the licensing cost of UserActivation pushes the total project cost about $600 over MigrationWiz and DeploymentPro, there is a big time savings by UserActivation. A 75 seat migration takes about 10 hours less engineering time than it does with MigrationWiz and DeploymentPro. In nearly all cases, MigrationWiz and DeploymentPro are more cost-effective when your project exceeds 150 seats. And in every case, 150+ seat migrations to Office 365 are more cost-effective with MigrationWiz and DeploymentPro when compared to a manual migration and Outlook configuration. Performing a manual migration to Office 365 on a 150-seat project takes nearly 150 engineering hours. With MigrationWiz and DeploymentPro, the total time is just under 40 hours. The engineering cost savings with bigger projects are even more impressive. For a 500 seat migration to Office 365, a manual migration takes 450 hours of engineering time. If you are paying your engineers $75/hour, that s nearly $34,000 engineering cost. With MigrationWiz and DeploymentPro, the same project takes just over 75 engineering hours, about $5700 in engineering costs. Even with licensing for 500 MigrationWiz and DeploymentPro seats of $6000, the total project costs ($11,700) is still over $20,000 less than the manual alternative. Download the BitTitan Profitability Calculator Calculating profitability for a given project requires accounting for a number of variables. For example, calculating the number of hours to perform each phase of the migration manually will vary according to a number of factors. Every project is different. You can download our Profitability Calculator and customize inputs across multiple tasks and expenses. Download the BitTitan Profitability Calculator. The calculator can customize the inputs to tailor a project for your specific scenario, including engineering costs, customer charge rates, hours-per-task, and more. After you have entered your data, the calculator provides cost and time comparisons between BitTitan products and the manual alternative. It also shows revenue, net revenue, and profit margin differences. About BitTitan BitTitan is the cloud services enablement leader, delivering solutions that help IT service providers sell, onboard, and service cloud technology. BitTitan s solutions are cloud-based and save time, money and resources without sacrificing security. Partners have used BitTitan s globally recognized products, including MigrationWiz, to help more than 75,000 global customers transition millions of employees seamlessly to the cloud. For more information, visit

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