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Shona Lloyd
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2 2 Contents Our beginning... 3 Our Vision... 4 About the Business... 5 Products and Services... 6 Market Segments... 7 Market Segments... 8 Why Choose StaffSafe Complete Turnkey Operation... 9 Why Choose StaffSafe Reassured Bespoke Service Why Choose StaffSafe Monitoring Bureau Statistics...11

3 OUR BEGINNING 3 The business started its journey in 1997 caring for the elderly in times of need. The care, compassion and diligent approach of looking after such a vulnerable part of society quickly evolved, and it was with this approach, the business emerged into providing products and services within a diverse range of market segments from fast food restaurants to Betting shops. The rewards of the strong ethics and ethos of the business has now benefited some of the worlds largest brands across the world enabling thousands of staff to be to be reassured 24 hours a days 365 days a year without compromise.

4 4 4 OUR VISION Supporting a safer workplace and a reassured environment for staff and customers in the everyday workplace. We believe in offering a sympathetic aid to people in times of need during events of anti social behaviour, and prevent where possible distress and anguish to both customers and staff. We aim to provide bespoke products and services to suit our clients business, customers, staff and the environment within which they operate without compromise.

5 ABOUT THE BUSINESS 5 Established in 1997, Positive Response is a pioneer in the research and development of remote safety monitoring. Our StaffSafe product was originally developed in 2003 and it is now being used in thousands of retail outlets across the UK. It has proved to be particularly useful in lone worker situations and in outlets such as off licenses and petrol stations where anti-social behavior, verbal abuse and theft can pose real problems for staff. However its application is wide and it is being used in a whole host of situations and working environments. Our growing customer base includes companies which are leaders in their respective fields, all of which place the safety of their staff at the core of their businesses. We will be aiming to maintain our leadership in the development of staff safety products and services in the years ahead.

6 PRODUCTS AND SERVICE PORTFOLIO StaffSafe StaffSafe provides staff with the means of raising an alarm quickly and easily covertly if necessary when exposed to threatening situations or crimes in

6 6 PRODUCTS AND SERVICE PORTFOLIO StaffSafe StaffSafe provides staff with the means of raising an alarm quickly and easily covertly if necessary when exposed to threatening situations or crimes in their place of work. For lone workers or vulnerable staff StaffSafe can provide the reassurance and increased confidence in the workplace they need to do their job effectively and deliver great customer service. MONITORING BUREAU DATA REPORTING INSTALLATION & SERVICING TURNKEY OPERATION Our monitoring bureau staff are fully trained and equipped to monitor and handle a wide range of services. In conjunction with StaffSafe, our award winning Security and reassurance service, to temperature and energy monitoring, our clients requirements and expectations are fulfilled and often We provide a wide range of reporting services in conjunction with the StaffSafe Monitoring. From antisocial behavior pattern reports to temperature and energy monitoring readings from 3rd party applications. This approach enables our customers to Analyse store performances and create a strategic approach to the business. We provide a wide range of installation & Servicing of security and welfare products. All of our engineers are fully trained and offer the latest in installation techniques. We offer a range of services which can be utilised across the UK. The business operates a comprehensive service for our clients security, reassurance and convenience. From installation and monitoring to data reporting, all of the services and products provide our clients with the appropriate tools to create a strategic approach to operating a safe, efficient business. exceeded.

MARKET SEGMENTS 7 The company ethos and professionalism has transformed the business to become one of the leading Specialist monitoring companies within the UK

HIGH STREET PETROL STATIONS DISTRIBUTION In many High Street stores StaffSafe provides bespoke announcements to customers to actively manage anti-social behavior

Many petrol stations are open 24/7 with minimal staff cover out with main business hours. StaffSafe protects staff, lone workers and high value products alike.

7 MARKET SEGMENTS 7 The company ethos and professionalism has transformed the business to become one of the leading Specialist monitoring companies within the UK providing some of the largest brands across the world with reassurance 24 hours a day 365 days a year without compromise. HIGH STREET PETROL STATIONS DISTRIBUTION In many High Street stores StaffSafe provides bespoke announcements to customers to actively manage anti-social behavior and verbal abuse, or even inform the customers that they are not allowed to bring alcohol onto the premises. Many petrol stations are open 24/7 with minimal staff cover out with main business hours. StaffSafe protects staff, lone workers and high value products alike. We check the security of deliveries overnight and open and close doors remotely. Coupled with the use of an inactivity alarm we ensure that the lone workers are safe without the person pressing an alarm, increasing security and significantly reducing staff costs

8 MARKET SEGMENTS LEISURE RESTAURANTS PHARMACEUTICAL We provide integrated audio/video monitoring to

We can feed into the existing CCTV and burglar alarm instantly enhancing security by adding our 24 hour

StaffSafe is used extensively in high street restaurant chains and provides protection both for in store

8 8 MARKET SEGMENTS LEISURE RESTAURANTS PHARMACEUTICAL We provide integrated audio/video monitoring to leisure clubs. We can feed into the existing CCTV and burglar alarm instantly enhancing security by adding our 24 hour monitoring facility. StaffSafe is used extensively in high street restaurant chains and provides protection both for in store staff and also those staff who may be detailed to look after a car park or clean the surrounding areas. A Business that offers high value goods are often targets of anti-social behavior. The StaffSafe product and services offered gives staff peace of mind when working in this type of environment.

9 ? WHY CHOOSE StaffSafe 9 BESPOKE ANNOUNCEMENTS Many of our clients implement strategies to reduce anti social behavior within their stores. Our award winning service provides tailored announcements over the speaker system within the shops to combat the problem and mitigate the risk towards Staff and Assets. ANALYTICAL REPORTING Valuable data is captured, compiled and delivered to our clients to assist with analysis on preventing or mitigating acts of anti social behavior where trending emerges. Additionally, collated data can also assist our clients with strategies to reduce cost and improve diligence within the business. INTELLIGENT APPROACH Our system uses a two way communication process enabling our highly trained operators to asses the situation by listening in and communicating with the store. This strategy enables prompt deployment of the emergency services and increases the chances of apprehending perpetrators. ASSET PROTECTION As well as staff protection the unique approach of the StaffSafe system has proved successful in the prevention and apprehension of many perpetrators when attacks on high value assets are being undertaken. This strategy mitigates a possible repeat of the offence in the future. MONITORING Our fully trained staff monitor thousands of sites from a wide variety of sectors across the UK providing Support, Reassurance, Protection and peace of mind to Staff and Businesses alike. INSTALLATIONS We operate a fully trained installation team who have successfully installed thousands of sites and operate a network of fully maintained and serviced sites across the UK.

10 WHY CHOOSE StaffSafe? REASSURED BESPOKE SERVICE Positive Response understand that every business is different, and that every event requires an individual approach.

10 10 WHY CHOOSE StaffSafe? REASSURED BESPOKE SERVICE Positive Response understand that every business is different, and that every event requires an individual approach. Protecting the staff, business and Customers at times of severe stress and anguish due to anti social behavior is of paramount importance with our award winning StaffSafe Service. Additionally, We appreciate that providing analytical data to help business leaders create a strategic approach to operating more effectively to combat these potential issues is also a big consideration. Positive Response offer a full bespoke turnkey solution to suit all of our clients requirements.

WHY CHOOSE StaffSafe 11 11 Emergency Service Calls Bespoke announcements 2,500 8,500 Calls of Reassurance 62,000 4,000 Asset Protection Calls 4,000 Total number of

11 WHY CHOOSE StaffSafe Emergency Service Calls Bespoke announcements 2,500 8,500 Calls of Reassurance 62,000 4,000 Asset Protection Calls 4,000 Total number of activations in ,000 * Anti Social behaviour intervention Anti social behaviour intervention calls 32,000 Total calls handled in m * inclusive of 11,000 system test calls

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13 13 Supporting a Safer Workplace... Campbell House Crichton Campus Dumfries DG1 4UQ Scotland sales@positiveresponseuk.com Telephone: +44 (0)

CARDINUS GLOBAL SECURITY SOLUTIONS

CARDINUS CARDINUS GLOBAL SECURITY SOLUTIONS TOGETHER WE PROTECT YOUR PEOPLE AND ASSETS CARDINUS SECURITY Cardinus Global Security Solutions is part of Cardinus Risk Management, an organisation that has