CA FINAL ISCA BY CA KARTIK IYER

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1 IMPORTANT AREAS OF CHAPTER 7 INFORMATION TECHNOLOGY REGULATORY ISSUES Information Technology Infrastructure Library (ITIL) It is a Set of practices for IT Service Management (IT SM) for Aligning IT Services with need of business. Under ITIL, Minimum level of competency is established. It is used to demonstrate compliance and to measure improvement. ITIL is published in a series of 5 core publications which forms part of ITSM lifecycle stages which are Service Strategy, Service Design, Service Transition, Service Operation and Continuous Service Improvement. A. Service Strategy This provides guidance on clarification and prioritization of SP investments in services. 1. IT Service Generation: IT Service Management (ITSM) refers to the implementation and management of quality information technology services and is performed by IT service providers through People, Process and Information Technology. 2. Service Portfolio Management: It is the application of systematic management to the investments, projects and activities of enterprise IT departments. 3. Financial Management: It aims for IT Services to give accurate and cost effective management of IT assets and resources used in providing IT Services. 4. Demand Management: It is a planning methodology used to manage and forecast the demand of products and services. 5. Business Relationship Management: It is a formal approach to understanding, defining, and supporting a broad spectrum of inter-business activities related to providing and consuming knowledge and services via networks. B. Service Design It translates strategic plans and objectives and creates the designs and specifications for execution through service transition and operations. 1. Service Catalogue Management: It ensures Accurate details, dependencies & interfaces of all services made available to customers. 2. Capacity Management: These support the optimum and cost-effective provision of IT services by helping organizations match their IT resources to business demands. Deals with high level capacities like workload management, demand management, capacity planning etc. 3. Service Level Management: They are the primary interface with customers which is responsible for delivery of IT services. 4. Availability Management: They Addresses IT components abilities like reliability, maintainability, service ability, resilience & security. 5. Supplier Management: Their Purpose is to obtain value for money from supplier. 6. IT Service Continuity Management: Even after a serious incident occurs organization should ensure that IT services can recover. 7. Information Security Management: They Protect information asset from risk & maintain their value.

2 D. Service Operations It provides guidance on the management of a service through its day-to-day production life. 1. Functions a. Service Desk: It Includes incidents, request & providing as interface for other IT SM processes. Features include single point of contact single point of entry & exit etc. b. Application Management: It improves the overall quality of IT software development & support. c. IT Operations: It is concerned with number of specific sub processes like database monitoring, system monitoring etc. d. IT Technical Support: It provides a number of specialist function like research & evaluation, market intelligence, etc. 2. Incident Management: It assists to Restore normal service operation as quickly as possible & minimize adverse effect on business. 3. Request Fulfilling: The focus is on fulfilling service request 4. Event Management: This may indicate that something is not functioning correctly leading to an incident being logged. C. Service Transition It provides guidance on managing the complexity of changes to services and to prevent undesired consequences while seeking innovation. 1. Service Transition Planning & Support: It provides orderly transition of new & modified service 2. Change Management & Evaluation: Standardised procedure should be used for efficient handling of all changes. 3. Service Asset & Configuration Management: The focus is on maintaining information about configuration items required to deliver an IT service 4. Release & Deployment Management: It is done by a software migration team for platform independent & automatic distribution of hardware & software 5. Service Validation & Testing: It focusses to ensure that deployments are meeting results & customer expectations. 6. Knowledge Management: It is a process of capturing developing sharing and effectively using organizational knowledge. E. Continual Service Improvement It provides guidance on the measurement of service performance through the service life-cycle, suggesting improvements to ensure that a service delivers the maximum benefit. It provides guidance on linking improvement efforts and outcomes with service strategy, design, and transition, focusing on increasing the efficiency, maximizing the effectiveness and optimizing the cost of services and the underlying IT Service Management processes.

3 Reserve Bank of India (RBI) requirements for System Controls and Audit The bank was constituted to Regulate the issue of bank notes, Maintain reserves with a view to securing monetary stability and to Operate the credit & currency system. A. Systems Controls 1. Duties of System Designer should not be assigned to persons operating the system & there should be separate persons dedicated to system design. 2. Contingency plans in case of failure of system should be introduced/tested at periodic intervals 3. Control measure to protect the computer system from attacks of unscrupulous elements 4. Uniformity of software by branches should exist by using formal method of incorporating change 5. Board of Directors and senior management are responsible for ensuring that an institution s system of internal control operates effectively 6. Annual review of IS Audit Policy or Charter 7. Banks are required to conduct a quality assurance, atleast once every three years on the bank s Internal Audit including IS Audit to validate the approach & practices adopted by them in the discharge of its responsibilities. B. System Audit 1. Separate IS Audit function within an Internal Audit department led by an IS Audit Head reporting to the Head of Internal Audit 2. Auditors will also be required to be independent, competent and exercise due professional care 3. Independent of the auditee, both in attitude & appearance 4. Access to information and applications 5. Right to conduct independent data inspection & analysis 6. Professionally competent, having skills knowledge, training & relevant experience. Appropriately qualified, have professional certifications & maintain professional competence. 7. IT governance, information security governance related aspects, critical IT general controls 8. IS Audits should also cover large and medium branches 9. A post implementation review of application controls

4 Securities and Exchange Board of India (SEBI) requirements for System Controls and Audit The SEBI is the regulator for the securities market in India. A. Auditor Selection Norms {diag. part 1} Auditor must have: 1. Atleast 3 years experience in IT audit of Securities Industry participants 2. Experience in / Direct access to experienced resources in the areas covered in TOR. 3. IT Audit / Governance frameworks like COBIT Auditor must NOT have: 1. Conflict of Interest in conducting fair audit of Exchange / Depository 2. Any cases pending against its previous auditees under SEBI s jurisdiction D. Audit Report Norms {diagram part 4} 1. Systems Audit Reports & Compliance Status should be placed before Governing Body of Stock Exchanges / Depositories. 2. Audit Report and Comments of Stock Exchanges should be communicated to SEBI. 3. Audit Report should have explicit coverage of each Major Area mentioned in the Terms of Reference, Non-conformity or Observations. 4. Qualitative inputs on ways to improve based best practice. Information Technology Act Refer separate sheets provided B. System Audit {diagram part 2} 1. It must be conducted as per the Terms of References (TOR) and SEBI guidelines. Auditor can perform max 3 successive audits. 2. Stock Exchange may negotiate and its board may appoint auditors. 3. Audit schedule shall be submitted to SEBI, atleast 2 months in advance, with the scope of audit. 4. Scope of the Audit may be extended by SEBI. 5. Audit is conducted and the Audit Report is submitted to the Auditee with specific compliance or noncompliance issues, observations etc. 6. The Auditee management provides comment on Non-Confirmities and observations. For each Non- Conformity, corrective action must be taken and reported to SEBI within 3 months. 7. After conducting follow-up audit on the correction of Non-Conformities by the auditor, comments shall be submitted to SEBI within 1 month of completion of Audit alongwith Management Comments. C. System Controls {diagram part 3} 1. Along with the Audit Report, declaration from the MD/CEO of Stock Exchange/Depositories is required for certifying the security and integrity of IT systems 2. Proper Audit Trail of upload / modifications / downloads KYC data is to be maintained. IMPORTANT AREAS OF CHAPTER 8 EMERGING TECHNOLOGIES What is Cloud Computing (CC)? 1. Use of computing resources as service through network typically the internet 2. Users can access database resources via the internet from anywhere 3. CC can be accessed using a simple front end interface like a web browser 4. Users don t have to worry about maintenance and management of resources 5. Database is highly scalable and dynamic 6. CC provides service on demand over the network by accessed shared resources and common infrastructure (ASRACI) 7. Service consumers use what they need on the internet and pay only for what they use {Diagram}

5 Cloud Computing Environment Private Cloud This CC environment resides within the boundaries of an organization and is used exclusively for the organization s benefits. These are also called Internal Clouds or Corporate Clouds. They are built primarily by IT departments within enterprises, who seek to optimize utilization of infrastructure resources. Difference between on-premise Private Cloud and Outsourced Private Cloud {MSN SloPe} On-premise Private Cloud Outsourced Private Cloud Management Managed by the organization itself. Managed by the third party. Service level Agreements SLAs are defined between the organization and its users. Users have These are usually followed strictly as it is a third party organization. (SLAs) broader access rights than general public cloud users. Network Network management and network issue resolving are easier. The networks usually have high bandwith and low latency. The cloud is fully deployed at the third party site and organizations connect to the third party by means of either a dedicated connection or through Internet. Security and Data Privacy Comparatively, it is more resistant to attacks than any other cloud and the security attacks are possible from an Cloud is relatively less secure and the security threat is from the third party and the internal employee. internal user only. Location The data is usually stored in the same geographical location where the cloud users are present. The cloud is located off site and when there is a change of location the data need to be transmitted through long distances. Performance The performance depends on the network and resources and can be controlled by the network management team. The performance of the cloud depends on the third party that is outstanding the cloud. Characteristics of Private Cloud 1. Secure: The private cloud is secure as it is deployed and managed by the organization itself and hence there is least chance of data being leaked out of the cloud. 2. Central Control: As usual, the private cloud is managed by the organization itself, there is no need for the organization to rely on anybody and its controlled by the organization itself. 3. Weak Service Level Agreements (SLAs): SLAs play a very important 4. role in any cloud service deployment model as they are defined as agreements between the user and the service provider in private cloud. In private cloud, either Formal SLAs do not exist or are weak as it is between the organization and user of the same organization. Thus, high availability and good service may or may not be available.

6 Advantages of Private Cloud {A 2 SH} Limitations of Private Cloud {BIL} Improves average server utilization; allow usage of low-cost servers and hardware while providing higher efficiencies; thus reducing the costs that a greater number of servers would otherwise entail. It is small in size and controlled and maintained by the organization. It provides a high level of security and privacy to the user. Public Cloud Budget is a constraint in private clouds. IT teams in the organization may have to invest in buying, building and managing the clouds independently. Private Clouds have loose SLAs. The public cloud is the cloud infrastructure that is provisioned for open use by the general public. Typically, public clouds are administrated by third parties or vendors over the Internet and the services are offered on pay-per-use basis. These are also called Provider Clouds. Characteristics of Public Cloud {S o A } 1. Highly Scalable The resources are large in number and the service providers make sure that all requests are granted. 2. Less Secure Since it is offered by a third party and they have full control over the cloud, the public cloud is less secure out of all the other deployment models. 3. Stringent SLAs This is because the service provider s reputation and customer strength are totally dependent on the cloud services. 4. Highly Available Anybody from any part of the world can access the public cloud with proper permission. 5. Affordable The cloud is offered to the public on a pay-as-you-go basis. Hence the user has to pay only for what he or she is using (using on a per-hour basis). Advantages of Public Cloud {SA 2 No} 1. Strict SLAs are followed. 2. It allows the organizations to deliver highly scalable and reliable applications rapidly and at more affordable costs. 3. It is widely used in the development, deployment and management of enterprise applications, at affordable costs. 4. There is no need for establishing infrastructure for setting up and maintaining the cloud. 5. There is no limit for the number of users. Limitations of Public Cloud {SaPo} 1. Security assurance is lacking. 2. Privacy and organizational autonomy are not possible.

7 Hybrid Cloud The method of using the hybrid cloud is to have a private cloud initially, and then for additional resources, the public cloud is used. The hybrid cloud is like a private cloud extended to the public cloud and aims at utilizing the power of the public cloud by retaining the properties of the private cloud. Characteristics of Hybrid Cloud {S 3 Ccm} 1. Scalable - The hybrid cloud has the property of public cloud with a private cloud environment and as the public cloud is scalable; the hybrid cloud with the help of its public counterpart is also scalable. 2. Partially Secure - The private cloud is considered secured and public cloud has high risk of security breach. The hybrid cloud thus cannot be fully termed as secure but as partially secure. 3. Stringent SLA - Overall the SLAs are more stringent than the private cloud and might be as per the public cloud service providers. 4. Complex Cloud Management - Cloud management is complex as it involves more than one type of deployment models and also the number of users is high. Advantages and Limitations of Hybrid Cloud Advantages {SB} 1. It is highly scalable and gives the power of both private and public clouds. 2. It provides better security than the public cloud. Limitations {SC} 1. Security features are not as good as the private cloud. 2. It is complex to manage. Community Cloud It may be owned, managed, and operated by one or more of the organizations in the community, a third party or some combination of them, and it may exist on or off premises. In this, a private cloud is shared between several organizations. Characteristics of Community Clouds {CdPC} 1. Collaborative and Distributive Maintenance No single company has full control over the whole cloud. This is usually distributive and hence better cooperation provides better results. 2. Partially Secure In this few organizations share the cloud, so there is a possibility that the data can be leaked from one organization to another, though it is safe from the external world. 3. Cost Effective As the complete cloud is being shared by several organizations or community, not only the responsibility gets shared; the community cloud becomes cost effective too. Advantages of Community Cloud 1. It allows collaborative work on the cloud. 2. It allows sharing of responsibilities among the organizations. 3. It has better security than the public cloud. 4. It allows establishing a low-cost private cloud. Limitation of Community Cloud 1. It is not suitable in the cases where there is no collaboration. 2. Autonomy of the organization is lost 3. Security features are not as good as the private cloud

8 Cloud Computing Service Models CC is a model that enables the end users to access the shared pool of resources such as compute, network, storage, database and application as an on-demand service without the need to buy or own it. The services are provided and managed by the service provider, reducing the management effort from the end user side. The National Institute of Standards and Technology (NIST) defines three basic service models Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). IaaS It s a hardware-level service, provides computing resources such as processing power, memory, storage and networks for cloud users to run their application on-demand. This allows users to maximize the utilization of computing capacities. Examples of IaaS providers include Amazon Web Services (AWS), Google Compute Engine. {Diagram} Services provided by a typical IAAS provider 1. Compute : Computing as a Service includes virtual Central Processing Inputs (CPUs) and virtual main memory for the Virtual Machines (VMs) that are provisioned to the end users. 2. Storage : STaaS provides back-end storage for the VM images. Some of the IaaS providers also provide the back end for storing files. 3. Network : Network as a Service (NaaS) provides virtual networking components such as virtual router, switch, and bridge for the VMs. 4. Load Balancers : Load balancing as a Service may provide load balancing capability at the infrastructure layer. Different Instances of IaaS Characteristics of IaaS 1. Centralised Management Management console can control resources so that it ensures effective resource management and effective resource utilization. 2. Elasticity and Dynamic Scaling IaaS services can provide the resources and elastic services where the usage of resources can be increased or decreased according to the requirements. 3. Web access to the resources It enables the IT users to access infrastructure resources over the Internet. 4. Shared Infrastructure It follows a one-to-many delivery model. It allows multiple IT users to share the same physical infrastructure. 5. Metered Services It allows the IT users to rent the computing resources and they are charged based on usage. 1. Network as a Service (NaaS) It provides users with needed data communication capacity to accommodate bursts in data traffic such as video conferencing or large file downloads. Eg. VPN, MNV 2. Storage as a Service (SaaS) - It allows the end users to access the files at any time from any place. The provider provides the virtual storage that is abstracted from the physical storage of any cloud data center. 3. Database as a Service (DBaaS) It provides users with seamless mechanisms to create, store and access databases at a host site on demand. 4. Backend as a Service (BaaS) - provides web and mobile app developers a way to connect their applications to backend cloud storage with added services like push notifications, user management etc. 5. Desktop as a Service (DTaaS) - DTaaS is a pay-per-use cloud service delivery model in which the service provider manages the back-end responsibilities of data storage, backup, security and upgrades.

9 PaaS PaaS provides the users the ability to develop and deploy an application on the development platform provided by the service provider. In traditional application development, the application will be developed locally and will be hosted in the central location. For eg. Google AppEngine, Windows Azure Compute etc. Characteristics of PaaS {ABCD WO} 1. All in one - Most of the PaaS providers offer services like programming languages to develop, test, deploy, host and maintain applications in the same Integrated Development Environment (IDE). 2. Built-in Scalability - PaaS services provide built-in scalability to an application that is developed. This ensures that the application is capable of handling varying loads efficiently. 3. Collaborative Platform - To enable collaboration among developers, most of the PaaS providers provide tools for project planning and communication. 4. Diverse Client Tools - PaaS providers offer a wide variety of client tools like Web User Interface (UI), Application Programming Interface (API) etc. to help the developers to choose the tool of their choice. 5. Web access to the development platform - PaaS provides web access to the development platform that helps the developers to create, modify, test and deploy different applications on the same platform. 6. Offline Access - To enable offline development, some of the PaaS providers allow the developer to synchronize their local IDE with the PaaS services. The developers can develop an application locally and deploy it online whenever they are connected to the Internet. SaaS Services Provided {PADO} 1. Programming Languages - PaaS providers provide a wide variety of programming languages like Java, Python etc. for the developers to develop applications. 2. Application Frameworks - PaaS vendors provide application development framework like WordPress, Sinatra etc. for application development. 3. Database: PaaS providers provide some of the popular databases like ClearDB, Cloudant etc. so that application can communicate with the databases. 4. Other Tools: PaaS providers provide all the tools that are required to develop, test and deploy an application. SaaS provides ability to the end users to access an application over the Internet that is Hosted and managed by the service provider. SaaS changes the way the software is delivered to the customers. Since SaaS is delivered as an on-demand service over the Internet, there is no need to install the software to the end-user s devices. Characteristics of SaaS {Diagram} 1. Centralised management: Since SaaS are hosted and managed from central location, the SaaS providers perform the automatic updates to ensure that each customer is accessing the most recent version of the application without any user-side updates. 2. Better scalability: Most of the SaaS services can leverage PaaS and IaaS for its development and deployment and ensure a better scalability than traditional software. 3. Web Access: SaaS services allow the end users to access the application from any location of the device through the internet. 4. One to Many: SaaS is delivered as one-to-many models where a single instance of the application can be shared by multiple customers. 5. Multi-device support: SaaS services can be accessed from any end user devices such as desktops, laptops, smartphones etc. 6. High Availability: SaaS ensures 99% of availability of user data as back-up and recovery. 7. API Integration: They have the capability to integrate with other software / service.

10 Services provided by SaaS 1. Business Services: SaaS providers provide business services to startup companies that includes ERP, CRM, billing, sales, and human resources. 2. Social Networks: As users of the social networking sites are increasing exponentially, cloud computing is the perfect match for handling the variable load. 3. Document Management: Most of the SaaS providers provide services to create, manage, and track electronic documents. 4. Mail Services: To handle the unpredictable number of users, most of the providers offer their services as SaaS services. Characteristics of CC {Girl magician On-Stage story} 1. Pay per use mode: SLAs between the provider and the user must be defined. APIs may be offered to the users so they can access services on the cloud. 2. Multi-sharing: With the cloud working in a distributed and shared mode, multiple users and applications can work more efficiently with cost reductions. 3. High scalability: Cloud environments enable servicing of business requirements for larger audiences, through high scalability. 4. Performance: It is monitored and consistent and loosely coupled architectures are constructed using web services as the system interface. 5. Maintenance: The cloud computing applications are easier, as they are not to be installed on each computer. 6. High availability and reliability: High Availability of servers minimizes chances of infrastructure failure. 7. Agility: The cloud shares resources among users and tasks in a distributed mode environment. 8. Virtualisation: By easy migration from one physical server to another, it allows servers and storage devices to increasingly share and utilize applications. The different instances of SaaS Testing as a Service (TaaS) : This provides users with software testing capabilities such as generation of test data, generation of test cases, execution of test cases and test result evaluation on a pay-per-use basis. as a service (EaaS) : This provides users with an integrated system of ing, office automation, records management, migration, and compliance features. API as a service (APIaaS) : This allows users to explore functionality of Web services such as Google Maps, Payroll processing, and credit card processing services etc. Advantages of CC {GM backstage story} 1. Cost effectively: CC is the most cost efficient method as there are many onetime-payments, pay-as-you-go basis etc. 2. Easy access to information: One can access the information from anywhere, where there is an Internet connection. 3. Quick deployment: In this method of functioning, the entire system can be fully functional in a matter of a few minutes. 4. Unlimited storage: There is no worry about running out of storage space or increasing the current storage space availability. 5. Backup and recovery: In cloud, backing the data and restoring the same is relatively much easier than on physical device. 6. Automatic Software Integration: In the cloud, software integration occurs automatically. This means that we do not need to take additional efforts to customize and integrate the applications. Challenges in CC {GM and Boyfriend story} 1. Confidentiality - Prevents unauthorized disclosure of data 2. Integrity - Prevents unauthorized modification of data 3. Availability - No withholding and fully available 4. Governance - Control should be kept using policies, procedures and standards 5. Trust - Trust should be there between user and cloud provider 6. Audit - To check what is happening in cloud environment 7. Identity management - Secure identity, authentication and authorisaiton 8. Software isolation - Virtualisation and logical isolation of different tenants 9. Privacy - Embedded in each phase of cloud designing 10. Data stealing - If server is used from other service provider, then it is less secured 11. Incident response - Transparent, response process and sufficient sharing mechanism after incident 12. Application security - General security issues of application 13. Architecture - Control over security and privacy 14. Legal issues and compliance - Understanding of various laws

11 Pertinent / Implementation / Adaptation Issues in Cloud Computing {ThEft of USHI} 1. Threshold Policy: This involves checking how the policy enables to detect sudden increases in the demand and results in the creation of additional instances to fill in the demand. Also, how unused resources are to be de-allocated and turned over to other work needs to work out in the context. 2. Environmental Friendly CC: It refers to reducing the number of hardware components needed to run applications on the company's internal data centre and replacing them with cloud computing systems reduces energy for running and cooling hardware. 3. Unexpected Behaviour: It is important to test the application in the cloud. Examples of tests include how the application validates credit cards, and how, in the scenario of the buying crunch, it allocates resources and releases unused resources, turning them over to other work. 4. Software Development Cloud: To develop software using high-end databases, the most likely choice is to use cloud server pools at the internal data corporate centre and extend resources temporarily for testing purposes. This allows project managers to control costs, manage security and allocate resources to clouds for a project. The cost per hour or usage with the development cloud is most likely lower than the production cloud, as additional features, such as SLA and security, are allocated to the production cloud. 5. Hidden Cost: Like any such services in prevailing business systems, cloud computing service providers do not reveal what hidden costs are. For instance, companies could incur higher network charges from their service providers for storage and database applications containing terabytes of data in the cloud. 6. Interoperability: If a company outsources or creates applications with one cloud computing vendor, the company may find it difficult to change to another computing vendor that has proprietary Application Programming Interfaces (APIs) and different formats for importing and exporting data. Important Approaches of SDLC Incremental Model The product is decomposed into a number of components, each of which are designed and built separately (termed as builds). This model of development also helps to ease the traumatic effect of introducing completely new system all at once. In Incremental Model, a little more is added each time. 1. Series of mini-waterfalls are performed. One part is completed with all phases & then next increment is started. 2. Overall requirements are defined. 3. Initially waterfall approach is used and then it is followed by Iterative prototyping. Strengths 1. Continuous knowledge is gained from earlier increment for developing later increments. 2. Moderate control is maintained through written documentation and approval/signoff is taken at major milestones. 3. Concrete evidence of progress is provided to stakeholders. 4. It is More flexible and less costly to change requirements. 5. It Mitigates risk related to integration and architecture. 6. It provides Delivery of series of implementations i.e. gradually more complete and can go into production after release. Weaknesses 1. Lack of overall consideration of the business problem and technical requirements for the overall system. 2. Each phase is Rigid and do not overlap 3. System Architectural problem arise because all requirements are not gathered upfront. 4. Work completed much earlier than others.

12 7. Gradual implementation provides ability to monitor and make adjustments before organization is negatively impacted. 5. It is Difficult to demonstrate early success to the management. Rapid Application Development (RAD Model) 1. Key objective is Fast Development and delivery of High Quality system at low cost. 2. In RAD, we try to Break the project into smaller segments for ease of change. 3. RAD aims to produce high quality systems using Graphic User Interface (GUI) builders, Computer Aided Software Engineering (CASE) tools, Database Management Systems (DBMS) etc. 4. Emphasis of RAD is on fulfilling business needs is more important than engineering excellence. 5. RAD includes Joint Application Development, where users are intensely involved in system design. 6. In RAD, delivery deadlines or timeboxes are defined. If the project starts to slip, emphasis is on reducing requirements to fit the timebox. 7. Iteratively produces production software, as opposed to a throwaway prototype. Strengths 1. It is available much earlier than Waterfall, Incremental or Spiral frameworks. 2. RAD produces systems more quickly and is business focused. 3. Quick initial reviews are possible. 4. RAD encourages customer feedback. 5. Users gain a sense of ownership of a system. Developers get satisfaction from producing successful systems quickly. 6. User viewpoint is concentrated regarding essential system elements. 7. There is a Tighter fit between user requirement & system specifications Spiral Model Weaknesses 1. Quality may be affected due fast speed & low cost. 2. Project may end up with more requirements than needed (gold-plating). 3. More features are added to the system over the course of development. 4. Inconsistent designs within & across system can occur. 5. Violation of programming standards maybe caused. 6. Formal reviews and audit are more difficult to implement. 7. Tendency for difficult problems to be pushed to the future to demonstrate early success to management. The Spiral model is a software development process combining elements of both design and prototyping-instages. The spiral model is intended for large, expensive and complicated projects. Game development is an area where the spiral model is used and needed because of the size and the constantly shifting goals of large projects. List of features of spiral model are: 1. New system requirements are defined in as much detail as possible by usually by interviewing internal and external users. 2. Preliminary design is created wherein All possible alternatives are considered and All possible risks are considered st prototype is constructed which is usually a scaled-down system. This is an approximation of the characteristics of the final product nd prototype is evolved by - Evaluating 1st prototype in terms of {SWaR} Strengths, Weaknesses and Risks - Defining requirements of 2nd prototype - Planning and Designing 2nd prototype - Constructing and Testing 2nd prototype

13 Strengths {RaOde Mix} 1. It enhances Risk Avoidance 2. It is useful for Optimal Development of Software based on project risk. 3. It is a Mix of Waterfall, Prototyping and. Incremental methodologies. Weaknesses {ECoSkiNo} 1. Exact composition of development methodologies is difficult to determine in Spiral approach. 2. Quite complex and limits re-usability as it may be customized to each project. 3. Spiral Model requires skilled and experienced project manager to determine how to apply it to any given project. 4. There are no firm deadlines with risk of not meeting the budget/schedule. 5. No established controls exist for moving from one cycle to another cycle.

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