Integrated Service Management
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1 Integrated Service Management for Power servers
2 As the world gets smarter, demands on the infrastructure will grow Smart traffic systems Smart Intelligent food oil field technologies systems Smart water management Smart supply chains Smart countries Smart healthcare Smart energy grids Smart retail Smart weather Smart regions Smart cities
3 CIOs shifting priorities require greater IT operational efficiency the days of focusing on physical system management are now gone. Upper-level management wants greater IT operational efficiencies. CIOs require resources to be virtualized to increase resource utilization and simplify management, and that data center energy consumption be reduced. - Clabby Analytics, March 2009 However IT Administrators face challenges meeting these goals: Faster and easier system health management Improved system availability and workload reliability Understand interdependencies Increase user satisfaction Reduce IT costs
4 In-depth interviews revealed IT administrators management challenges Monitor and Repair system status Detect system errors Repair problems that cause interruptions in services Prove that a service interruption was not caused by the server Collaborate with IT organization to determine the source of service interruptions, Deploy and Optimize workloads Ensure that system architecture allows sharing of capacity across business units Minimize the likelihood that unplanned outages occur Apply regular maintenance fixes to systems Plan and Document the infrastructure Plan for future system capacity needs Keep an inventory of current IT assets in place across the enterprise IT infrastructure Seek out cost reduction opportunities across the company's IT infrastructure
5 IBM provides a common tool for cross-platform management AIX Administrator Windows Administrator zlinux Administrator IBM i Administrator Microsoft Windows VM VM VM VMware ESX VM VM VIO VIO
6 Use IBM Systems Director Editions to improve service management IBM Systems Director Express Edition Remotely monitor, configure and update Reduce time required for troubleshooting IBM Systems Director Standard Edition IBM provides new solutions and integrations to support data center transformation. Monitor and manage energy use Reduce time to deploy virtual images Manage networking systems New offerings designed to: Monitor and Repair system status Deploy and Optimize workloads Plan and Document infrastructure IBM Systems Director Enterprise Edition Deploy workloads in system pools Increase productivity with prioritized information and context Generate historical health status reports Use predictive capabilities to help with capacity estimation
7 Monitor and Repair system status
8 Systems Director helps you monitor and repair Power servers Monitor resources to maintain system availability Analyze system status to find the root cause of problems more quickly Repair or prevent system faults to reduce service downtime
9 At-a-glance status helps reduce administration time Customizable health summary Favorite systems Critical monitors Group thumbnails Monitoring Monitor critical resources (AIX, i, VIOS, LPARs, etc) Thresholds Events Automation Plans Notify Run commands Trigger tasks
10 Automate notification alerts and fixes based on warning thresholds Monitoring Event thresholds Automation!! LPAR LPAR IBM Systems Director functions: 1. Monitor disk capacity. 2. If the disk is 90%: a. Execute command to back-up and delete non-critical files b. Log the back-up c. Send an to the administrator
11 Manage a pool of system resources with single-system simplicity Get an overall view of system pool status Monitor workload status, not just system resources View resource usage for the system pool
12 Use topology views to quickly identify trouble spots and service impacts Resource Topology Map Relationships Dependencies Physical & Virtual Contextual Task Launch Launch point Contextual tasks Create virtual server Relocate virtual server Server, OS Management Resource Health Status Resource Drill Down Detailed Properties Event logs Finger-tip troubleshooting
13 Administrators can control or automate system pool management Relocate virtual workloads within the system pool Move virtual workloads away from a failing host Systems Director VMControl Automate Restart virtual workloads when a host fails Recover from predictive and unexpected failures Advise
14 Deploy and Optimize workloads
15 Systems Director helps you deploy and optimize Power servers Reduce time to deploy new or expand existing workloads Optimize workloads for greater flexibility and operational efficiency Tune systems to reduce energy or improve performance
16 Manage the lifecycle of your virtual resources Multi-platform management View virtual and physical assets Topology maps Common console for IBM PowerVM and zvm, Microsoft Hyper-V, and VMware ESX Edit virtual resources Edit physical hosts Edit virtual machines Use GUI or command line Relocate virtual machines Execute live relocation Plan for relocation
17 Reduce the time to deploy workloads using virtual images Software application Operating System Metadata Virtual image Image Repository Software application Operating System Deploy Virtual Machines Metadata Open Virtualization Format (OVF) Capture Virtual Machines Discover and manage heterogeneous AIX image repositories Import, capture and catalog virtual images from existing systems Dynamically provision virtual server, storage and network resources
18 System pools enable automated mobility for higher workload availability Dynamic virtual server placement of workloads Automates virtual image mobility for optimal utilization and resilience Optimizes virtual assets for performance, availability and energy use Integrates server, storage and network virtualization Mobility!! Virtualization Processors Memory Network Storage Virtualization Processors Memory Network Storage System Pool
19 Balance resources with Live Partition Mobility As one server gets overtaxed from a spike in demand Power 560 Power 570 Power 770 relocate partitions to other servers without impacting users. Dynamically adjust virtual machines resource allocations Virtual server mobility between POWER6 AND POWER7 processor-based host systems 19 03/23/10
20 Intelligent Energy with power savings to consume less energy Lower clock speed and voltage during times of low utilization Dynamically adjust power depending on the workload for favored performance or favored power savings Note: Energy monitoring and control capabilities with IBM Systems Director Standard and Enterprise Editions vary by system.
21 Plan and Document the infrastructure
22 Systems Director helps you plan and document your server infrastructure Collect system inventory Apply necessary updates Analyze assets to identify capacity limitations and efficiency opportunities
23 Discover relationships of virtual resources to server hardware and HMCs Automated discovery Discovers hardware and virtual resources via the Hardware Management Console LPAR LPAR LPAR LPAR LPAR LPAR LPAR VIO VIO Discovers physical and shared I/O
24 Discover application dependency with system resources Gain a clear, comprehensive view of interdependencies Rapidly isolate configuration changes for faster problem resolution Audit configurations for compliance with business policies Understand how system configurations change over time Focus on server consolidation with resource and system reports Feature delivered by software
25 Update Power servers and HMCs with firmware and fixes for AIX and i Identify updates which are tested and should be deployed Summary page for single view Integrated actions for download, distribute, install and uninstall
26 Analyze capacity and performance trends Provides predictive reporting, forecasting and alerting based on trends analysis presented with confidence and strength levels Provides simple, intuitive forecasting of resource utilization trends in a distributed environment Monitors server capacity statistics such as CPU, disk and I/O to forecast future growth over any desired time-frame, from minutes to months Total Events Trends 90 days 60 days Feature delivered by software
27 Analyze trends in electrical energy use and temperature Trend electrical power use over time Report electrical power at the rack and server level Manage thermal energy at the rack and server level Analyze trends in energy use Performance per watt display Calculate energy costs for targeted resources Energy cost calculator Trend temperature over time Note: Energy monitoring and control capabilities with IBM Systems Director Editions vary by system.
28 Store and analyze data with data warehousing Data warehousing is the backbone repository and central data store for all historical management data and the basis for enterprise reporting The data is stored, pruned and summarized for ease of use and cost savings Centralized and consolidated data is crucial to reducing mean time to recovery Real-time and Historical Data Side-by-side historical data assists in separating intermittent from reoccurring problems from peak workloads 28 Feature delivered by software
29 So how can you achieve greater operational efficiency?
30 IT operational challenges can inhibit business success Corporate Initiatives Control Energy Costs New Business Requirements Data Center Capacity Increasing complexity Aggressive service level requirements Changing business models Data Center Rising costs of systems management Reduced capacity utilization Multitude of virtual systems to manage Integrated Systems Management Virtualization Energy Efficiency Availability
31 Use Systems Director Editions to integrate service management Systems Director Express Edition View the relationships between systems Manage LPARs across multiple hypervisors Remotely access for system status and updates Systems Director Standard Edition Reduce time to deploy virtual AIX workloads Monitor and control energy use Monitor and configure networking systems Systems Director Enterprise Edition Automate workload deployment in system pools Real-time and historical status for root cause analysis Analyze predictive resource capacity data Feature delivered by software
32 Power is Management with Automation Minimize downtime with easy health monitoring and repair of physical and virtual servers, storage and networks Speed up deployment and optimization of virtual resources with VMControl to provision images and manage system pools Improve inventory knowledge and capacity planning with automated discovery and predictive analysis of resource utilization* Integrate with enterprise service management tools from Tivoli as well as third-party service management providers *Feature delivered by software
33 Management with Automation
34 Trademarks and disclaimers Intel, Intel logo, Intel Inside, Intel Inside logo, Intel Centrino, Intel Centrino logo, Celeron, Intel Xeon, Intel SpeedStep, Itanium, and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries./ Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both. IT Infrastructure Library is a registered trademark of the Central Computer and Telecommunications Agency which is now part of the Office of Government Commerce. ITIL is a registered trademark, and a registered community trademark of the Office of Government Commerce, and is registered in the U.S. Patent and Trademark Office. UNIX is a registered trademark of The Open Group in the United States and other countries. Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. Other company, product, or service names may be trademarks or service marks of others. Information is provided "AS IS" without warranty of any kind. The customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer. Information concerning non-ibm products was obtained from a supplier of these products, published announcement material, or other publicly available sources and does not constitute an endorsement of such products by IBM. Sources for non-ibm list prices and performance numbers are taken from publicly available information, including vendor announcements and vendor worldwide homepages. IBM has not tested these products and cannot confirm the accuracy of performance, capability, or any other claims related to nonibm products. Questions on the capability of non-ibm products should be addressed to the supplier of those products. All statements regarding IBM future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only. Some information addresses anticipated future capabilities. Such information is not intended as a definitive statement of a commitment to specific levels of performance, function or delivery schedules with respect to any future products. Such commitments are only made in IBM product announcements. The information is presented here to communicate IBM's current investment and development activities as a good faith effort to help with our customers' future planning. Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon considerations such as the amount of multiprogramming in the user's job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve throughput or performance improvements equivalent to the ratios stated here. Prices are suggested U.S. list prices and are subject to change without notice. Starting price may not include a hard drive, operating system or other features. Contact your IBM representative or Business Partner for the most current pricing in your geography. Photographs shown may be engineering prototypes. Changes may be incorporated in production models. IBM Corporation All rights reserved. References in this document to IBM products or services do not imply that IBM intends to make them available in every country. Trademarks of International Business Machines Corporation in the United States, other countries, or both can be found on the World Wide Web at
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