Converging Timeshare & Lodging Systems
|
|
- Jodie Horton
- 6 years ago
- Views:
Transcription
1 Converging Timeshare & Lodging Systems Lodging Time Share What to Look for in a Mixed-Use Facility
2 Panel: Ian Cole Director, Strategic Technology Starwood Vacation Ownership Steve D Erasmo Manager, Information Technology Walt Disney World
3 Session Overview Mixed-Use Model definition Lodging and Timeshare Systems Overview Functionality of Mixed-Use Systems Convergence of Mixed-Use Systems Future of Mixed-Use Systems
4 What is the Mixed- Use Model? Timeshare and Hotel operations within same property or complex Shared facilities and services Multiple ownership structure condo association single owner Management company
5 Typical Lodging Systems Overview Property Management System (PMS) Central Reservations System (CRS) Point of Sale system (POS) Yield / Revenue Management System Sales / Catering System Lots of interfaces
6 Typical Lodging Point Of Sale (POS) Systems In-Room Services SPA Services Golf Reservations Ene rgy Management System (EMS) Electronic Door Locks Internet Reservations Call Accounting / Voice Mail Global Distribution Systems (GDS) Central Reservations System (CRS) Sales & Catering Property Management System (PMS) Revenue Management Reserv ations Check-In Charge Posting Check-Out End-Of-Day Accounts Receiv able Housekeeping PBX Operators Back Office Accounting PBX
7 Typical Timeshare Systems Overview Sales and Marketing Systems Owner / Member Management Owner / Member Reservations Property Management System (PMS) Home Owners Association Systems (HOA) Mortgage Systems Escrow / Re-Sales
8 Typical Timeshare Systems Overview Contract Printing Re sales Exchange Inventory Member History "Do Not Call" Lists Member Re se rvations Credit Underwriting Sales & Marketing Title Insurance Condo Accounting Inventory & Contract Management System Use Years Member Records Business Rules Contracts Inventory Controls Property Management System (PMS) Es cr ow Loans Dues
9 Mixed-Use Systems Overview Combine the Lodging and Timeshare Systems Lodging Systems Timeshare Systems Point Of Sale (POS) In-Room Services SPA Services Golf Reservations Ene rgy Management System (EMS) Electronic Door Locks Contract Printing "Do Not Call" Lists Resales Member Reservations Exchange Inventory Member History Internet Reservations Call Accounting / Voice Mail Credit Underwriting Sales & Marketing Global Distribution Systems (GDS) Central Reservations System (CRS) Sales & Catering Property Management System (PMS) Revenue Management Reserv ations Check-In Charge Posting Check-Out End-Of-Day Accounts Receiv able Housekeeping PBX Operators Back Office Accounting PBX + Title Insurance Condo Accounting Es cr ow Dues Inventory & Contract Management System Loans Use Years Member Records Business Rules Contracts Inventory Controls Property Management System (PMS)
10 Mixed-Use Systems Overview POS Spa EM S ELS HSIA Golf Web CAS CRS PMS PBX Cnt Print "DNC" Resale Resv Exc Hist Mktg GDS S&C RMS B/O Condo Inv & Cnt Credit Title Escrw Loans Dues
11 Simplified Mixed-Use Systems Overview SALES MEMBER DATA AH EAD FIN INV / CONTRACT I / F RESV RESV PMS PHONE ACCT
12 Owner / Member Management Owner / Member Rights Unit Type / Size / View Booking windows Home resort vs. system wide rights Exchange Company Frequency program (Hotel points ) Special Reservations Channels Unique call centers Members-only web sites
13 Owner / Member Management Timeshare systems are customer-centric - that customer information is needed at the property level Simple use reservation notes, etc Better Property access to Owner Data / Systems Ideal PMS is aware of owners contributes to Owner profile Property ownership differences may cause information sharing challenges (franchise / joint-venture)
14 Inventory Management What s your model? Fixed weeks, float, points 7 day, splits, daily Combined vs. Separate (Inn / Villa) How much inventory do you have? Projected and Actual C/O dates Projected Sales Pace Projected Exchanges / Conversions How much inventory can I rent (Which day?) Developer inventory Monetized via rental inventory Market through alternate systems (GDS, CRS)
15 Inventory Math How many rooms can I rent on 1/1/05? 100 Villas as of 6/22/04-60 Sold as of 6/22/04-20 Sales from 6/22/04 to 1/1/05 (Projected) 20 Rooms Developer Inventory on 1/1/05 But Wait There s More!
16 Inventory Math How many rooms can I rent on 1/01/05? 20 Villas Developer Inventory + 15 Villas in Owner Rental Pool (Projected) + 5 Villas from Hotel Points conversion (Proj) 40 Rooms available for rent on 1/01/05
17 Inventory Math How many rooms can I rent on 06/01/05? Same formula, different numbers Different # of owners Different sales pace (seasons) Different amount of physical inventory due to construction Etc.
18 Reservations Members in Good Standing Booking windows What, where, when Points chart ties to accommodations based on season Exchanges External, internal, private affiliates, chainwide options
19 Reservation Issues Zero rate = ADR FUN Likely have separate systems / call centers for Owner vs Transient reservations Reservations flow from Owner Reservation system to PMS How much information gets transferred? When does the reservation flow to PMS? Information flow back to Ownership system Changes at the property level Consumption data State requirements for tracking reservation denials
20 On-site Servicing Auto check-in for fixed week usage Separate vs Combined Front Desk Separate vs Combined Inventory Complex / Tower Logic Establishing credit for member incidentals Metrics need to be differentiated The dreaded ADR question Entitlements and services included Auto-posting for extras and a la carte requests Charging by guest type Posting rhythms
21 Housekeeping Operating expense for Condo Association Types of service offered Auto-posting for extras and a la carte requests Charging by guest type Posting rhythms Reports to reflect level of service desired Tracking amenities Complex inspections
22 Administrative Lock-offs = dynamic number of units sold Use-years (a.k.a. things expire) Tie-in to Affinity programs member profile vs. CRM profile Modifying reservation upon arrival Multiple ownership requires accounting based on source of inventory Developer, points conversion, owner rental Reporting needs are many
23 Simplified Mixed-Use Systems Overview SALES MEMBER DATA AH EAD FIN INV / CONTRACT I / F RESV RESV PMS PHONE ACCT
24 Bridging the Gap Interfaces custom code in each system to pass information Middleware standards based transfer of information Wednesday morning session (8:00 am) Disparate Systems / Middleware
25 Looking Ahead No one solution does it all today More players in the market will demand turn-key solutions If we can t buy, we ll build Understand your needs One version of the truth
26 Questions
Cloud Suite. Professional Hotel PMS in Cloud Computing. Easy to Use. Smartphones and Tablets. Management Dashboard Professional Cloud PMS
Newhotel Cloud Suite Cloud Suite Professional Hotel PMS in Cloud Computing Easy to Use Newhotel Cloud PMS is so simple to use that basic operations can be learned in less than one hour. All day-to-day
More informationIQware introduces IQrez: Online reservations made ez
For Immediate Release For additional information, contact: John Denver VP Business Development IQware Inc. jdenver@iqwareinc.com 954-698-5151, ext. 29 IQware introduces IQrez: Online reservations made
More informationGenuine Hawaiian Hospitality. Spectacular Residences. Impeccable Service. Unforgettable Moments.
Genuine Hawaiian Hospitality Spectacular Residences. Impeccable Service. Unforgettable Moments. RENTAL & HOME CARE Impeccable service. Carefree ownership. ENTRUST YOUR HOME to Mauna Kea Residences and
More informationNight Auditor Training Schedule. Day One: Department Orientation
Day One: Department Orientation Night Audit Agent Training Schedule Review: Provide Training Packet or Manual Provide Skill Breakdowns Introduction What is a Front Office Employee? Quality Guest Services
More informationEXPERIENCE IS KEY. keymanagementgroup.com
EXPERIENCE IS KEY keymanagementgroup.com Key Management Group, LLC, with nearly two decades of industry experience, is a leading international Hospitality Management Company specialized in the development
More informationFront Desk. Description Version Ref # Opt# Average Rate in Quick Availability Chart
Front Desk Average Rate in Quick Availability Chart 5.2.134 128009 When reserving step inventory, using the Rate For field, the toggle for Total/ Average and First Day will calculate based on the date
More informationPROPERTY MANAGEMENT GUIDE. SNOWMASS VILLAGE, COLORADO destinationsnowmass.com
PROPERTY MANAGEMENT GUIDE SNOWMASS VILLAGE, COLORADO destinationsnowmass.com 970.923.7090 AN INTRODUCTION TO OUR RENTAL PROGRAM as you consider your options for a property manager, we want to make you
More informationINCREASING DIRECT CHANNEL REVENUE WITH TECHNOLOGY
INCREASING DIRECT CHANNEL REVENUE WITH TECHNOLOGY TheNavisWay.com What s inside this book? Redefining the Direct Channel for a New Era 3 The Technology that Drives Demand 5 The Technology that Effectively
More informationHFT3444 Final Review
Study Set Which of the following is a part of restaurant management system? I. Point-of-Sale Systems II. Table Management Systems III. Kitchen Display System IV. Inventory Control System d. I, II, III,
More informationGuestCentrix WebApps. Integrated web & desktop software solutions. G-Phone, G-Pad, G-Queue, Housekeeper, Channel Manager
GuestCentrix WebApps Integrated web & desktop software solutions G-Phone, G-Pad, G-Queue, Housekeeper, Channel Manager www.cmshospitality.com G-Pad GuestCentrix s G-Pad WebApp has been crafted for Apple
More informationPROPERTY MANAGEMENT SERVICES
PROPERTY MANAGEMENT SERVICES COMPANY OVERVIEW Deer Valley Resort was founded in 1981 and quickly established a reputation as a leader in the ski resort industry by providing the unparalleled guest service
More informationCLOUD HOTEL MANAGEMENT SOFTWARE. The Best Value for Money and Faster ROI
CLOUD HOTEL MANAGEMENT SOFTWARE The Best Value for Money and Faster ROI Features Reservation Centre Alerts and Notifications Analytics and Reporting Front-desk Operations Invoice, Bills and Cashier Centre
More informationVillage Management Systems (VMS) Integration Reference Guide
VMS Integration VMS and CondoCerts work together to complete the integration process. Once the setup requirements are provided, maintenance is completed at both the Master Level and the Association Level.
More informationHFT3444 Spring 2012 Final Review
Study Set ESSAY QUESTIONS Q1. What is GDS? Explain. Q2. Explain the following terms how would you use them in hospitality industry? a. Social networking b. LBS (location based services) Q3. Name three
More information28 years Expertise. 40+ Countries
About IDS Next Comprehensive Hospitality Solutions 300,000 Software users 28 years Expertise 4000+ Customers 350+ Employees 40+ Countries 1,80,000 Rooms are powered by IDS Next Who Will Benefit from IDS
More informationA N N U A L I S S U E PARK PLAZA RESORT. Your Premier Boutique Family Resort in Beautiful Park City, Utah LOOK INSIDE!
The A N N U A L I S S U E 2 0 1 8 PARK PLAZA RESORT Your Premier Boutique Family Resort in Beautiful Park City, Utah OWNER NEWS Welcome to Park Plaza Resort located in Park City, Utah. Park City offers
More informationINNLINE HOSPITALITY VOICE MESSAGING
INNLINE HOSPITALITY VOICE MESSAGING INNLINE VOICE MESSAGING FOR THE HOSPITALITY & LODGING INDUSTRIES Since 1990, InnLine has been the preferred voice messaging solution for lodging properties of all sizes.
More informationTimeshare: Intervals vs. points
UNLV Theses, Dissertations, Professional Papers, and Capstones 4-2010 Timeshare: Intervals vs. points Monica Colvin University of Nevada, Las Vegas Follow this and additional works at: https://digitalscholarship.unlv.edu/thesesdissertations
More informationSweetwater-Lift Lodge
A N N U A L I S S U E 2 0 1 9 The Sweetwater-Lift Lodge Your Premier Family Resort in Beautiful Park City, Utah OWNER NEWS Welcome to The Sweetwater-Lift Lodge located in Park City, Utah. Park City offers
More informationTable of Contents. Accor S.A. Page Nos. Chapter. About the Authors. xii. Acknowledgements. Executive Summary 1
Table of Contents Chapter About the Authors Acknowledgements Page Nos. x xii Executive Summary 1 Accor S.A. Company and Profile Founders With clear Vision Performance Growth Reduced Direct Investment Excellent
More informationProduct Data Sheet. CMS House 4-10 Bridge Street Pymble NSW 2073 PO Box 1063 Pymble NSW 2073 Australia t f
Product Data Sheet Version 1.1 Copyright CMS Hospitality 2004 Page 1 The GuestCentrix PMS module is a fully featured and flexible property management system for hotels and hotel chains. There is a GuestCentrix
More informationMEMBER USER GUIDE or
1 MEMBER USER GUIDE CONTENTS CLICK ON ANY OF THE SECTION TITLES BELOW TO GO TO THAT SECTION Welcome!... 2 Getting Started... 2 Internal Member Benefits... 4 External Member Benefits... 5 Frequently Asked
More informationTHE SOPHISTICATED TRAVELLER S GUIDE TO Vacation Investment. Presented by: Luxus Vacation Properties
THE SOPHISTICATED TRAVELLER S GUIDE TO Vacation Investment Presented by: Luxus Vacation Properties INTRODUCTION Who doesn t love to travel? Whether it s relaxing on the beach, taking in the cultural sights,
More informationVACATION HOME RENTAL PROGRAM. City Council Meeting April 7, 2015
VACATION HOME RENTAL PROGRAM City Council Meeting April 7, 2015 Staff Report Presentation Presentation and Report Brief Background Recommendations for VHR Program Amendments Clarifying Questions of Staff
More informationThe Revenue Manager s Guide to Advanced Guest Segmentation
Transient Business (Loyalty) Group/Event The Revenue Manager s Guide to Advanced Guest Segmentation WHITEPAPER DuettoResearch.com Technology enables the ideal divide-and-conquer strategy for targeting
More informationDistrict > Basic > Marketing Education > Lodging and Recreation ( ) (District) > Juett, David; Paulsen, Erin
Granite School District Lodging (08.0912) (District) District > Basic > Marketing Education > Lodging (08.0912) (District) > Juett, David; Paulsen, Erin Unit Essential Questions Content Skills Vocabulary
More informationR7 MEMBER USER GUIDE
1 R7 MEMBER USER GUIDE CONTENTS CLICK ON ANY OF THE SECTION TITLES BELOW TO GO TO THAT SECTION Welcome!... 2 Getting Started... 2 Internal Member Benefits... 4 External Member Benefits... 5 Frequently
More informationgetting the most out of your timeshare!
We re here to help! Go to RCI.com anytime, anywhere to get all your questions answered! getting the most out of your timeshare! * Subject to availability based on value-for-value vacation exchange principles.
More informationDisparate Systems/Middleware
Disparate Systems/Middleware Vincent J. Bordo Senior Consultant Advanced Concepts Center, LLC Wednesday, June 23, 2004 Dallas Convention Center Produced by Hospitality Financial and Technology Professionals
More informationFrom their website: The catch, if there is one, is two-fold:
Through Lodgix.com, we are able to purchase bulk vacation certificates through ResortCerts.com. Purchasing these certificates from ResortCerts.com directly costs $599.00 for a 7 night stay at a resort
More informationTimeshare Overview. March 6, 2008
Timeshare Overview March 6, 2008 Safe Harbor Statement These presentations contain forward-looking statements within the meaning of federal securities regulations. These forwardlooking statements generally
More informationicharge PMS Middleware, Integration and Call Accounting
icharge PMS Middleware, Integration and Call Accounting Superior communication is at the heart of every successful hotel. MITEL CONNECTED GUESTS The class leading Hospitality Applications Suite is transforming
More informationNew Software Features & Enhancements
New Software Features & Enhancements Reservations Support for requiring a market segment upon check-in The Market Required setting in GM functions has been expanded to allow you a choice between Always
More informationIssue/Revision Date: 4/09. StarHOT Discounted Rooms Program & Food & Beverage Discount Plan. StarHOT DISCOUNTED ROOM PROGRAM
Issue/Revision Date: 4/09 StarHOT Discounted Rooms Program & Food & Beverage Discount Plan StarHOT DISCOUNTED ROOM PROGRAM StarHOT provides discounted rooms at participating hotels for Starwood associates
More informationThe 10 Steps to Successful Revenue Management in a Hotel. Revenue Management Fundamentals
The 10 Steps to Successful Revenue Management in a Hotel What is Revenue Management? Revenue Management is the art and science of predicting real-time customer demand at the micro level and optimizing
More informationGeneral Manager Policies / Procedures
General Manager Policies / Procedures CardinalHospitality.com All forms and links needed for the hotel are located on this website. Deposit / Audit Pack The cash deposit should be prepared each morning
More informationBooking Machine V7.01
Booking Machine V7.01 Best performing standalone booking engine for resorts, thermal & SPA hotels, allinclusive villages No other booking engine handles so many variables: rates per person or per room,
More informationOur members typically save multiple thousands over the course of just their first year. This is a lifetime membership!
QUESTIONS and ANSWERS Q. What exactly is the product or service being offered? A lifetime luxury resort membership club backed by a full service travel agency that offers high end luxury travel at private
More informationWelcome to Minne-ROC 2016
Welcome to Minne-ROC 2016 The State of the Industry Dan McElroy President and CEO Minnesota Lodging Association Welcome to Minne-ROC 2016 JENNIFER MOONEY SENIOR REGIONAL REVENUE MANAGER, CRME, MBA CSM
More informationprotel PMS, CRM solutions for hotel management
protel PMS, CRM solutions for hotel management Matej Cvikl, MC sistemi d.o.o. Powered by : Representative & support offices in Adria region : www.mcsistemi.com Protel PMS, leader in customer satisfaction
More informationBusiness. Go Green / Save Big Money! The wait is over... r u e-ready? Onshore computer support from an American company!
Business The Global Times Asheville, NC May 13, 2012 e-commerce modules Email blast to past guests! Email confirmation letters! Email folios! Web reservations! Increase your occupancy! Save paper, toner,
More informationEl software de gestión ágil y avanzado para todas las áreas de su negocio hotelero. Technology, People, Growth
El software de gestión ágil y avanzado para todas las áreas de su negocio hotelero Technology, People, Growth What is QuoHotel? Built on Microsoft Dynamics NAV, QuoHotel is a comprehensive management software
More informationFIDELITY Hotel Management System OVERVIEW & SOFTWARE FEATURES
FIDELITY Hotel Management System OVERVIEW & SOFTWARE FEATURES 2 Fidelity Hotel Management System from MAiS Comprehensive Hospitality Solution for Your Business Success KEY FEATURES: Fidelity Hotel Management
More informationE xperience the peace of mind that comes with industry-leading 24/7support.
E xperience the peace of mind that comes with industry-leading 24/7support. Maestro is at your fingertips 24/7. The C hesterfield Mayfair, London Gainey S uites in S cottsdale, Arizona Hidden R idge R
More informationSEA OATS BEACH CLUB REMAINING INVENTORY AS OF august 2018
SEA OATS BEACH CLUB REMAINING INVENTORY AS OF august 2018 WEEK NUMBER 2 2 BR 1 1 BR 01 NONE 208 $1995. 02 NONE NONE $1995. 03 NONE 18 NONE 206 $1995. 18 NONE 105 $1995 19 203 $2495. NONE 20 203 $2495.
More informationImplementation Document
Implementation Document RDP IMPLEMENTATION AND TRAINING OVERVIEW The goal at Resort Data Processing (RDP) is to make every customer successful as soon as possible. The Implementation of a powerful system
More informationBookingsFranchise Manual
BookingsFranchise Manual BookingsFranchise is a unique concept giving destinations the tools to build powerful interactive travel marketing systems. Our mission is to help destinations use technology to
More informationWHO WE ARE. Large, highly motivated customer base. Ueberroth Family owned and managed. Over 200 professionals in 30 global offices
1 WHO WE ARE Ueberroth Family owned and managed Over 200 professionals in 30 global offices Industry leader providing independent hotels and resorts worldwide with innovative business solutions that include
More informationHotel Management ERP Solution. Brought to you by.
Hotel Management ERP Solution Brought to you by www.datagridbd.com Data Grid Limited (DGL) is one of the leading software development companies in Bangladesh. DGL has established itself as a consistent
More informationLodging and Recreation
EXAM INFORMATION Items 33 Points 44 Prerequisites NONE Course Length ONE SEMESTER DESCRIPTION This course provides an overview of the lodging and recreation industries nationwide. Students will learn about
More informationWhat Should I Look for When Purchasing a Revenue Management System? Produced by Hospitality Financial and Technology Professionals
What Should I Look for When Purchasing a Revenue Management System? Introductions Christopher Yellen, CHA Choice Hotels International Rom Hendler The Venetian M. Thomas Buoy Ian Schrager Hotels Agenda
More informationLodging and Recreation (409)
DESCRIPTION Description of course. Total Test Questions: 33 Levels: 9-12 Units of Credit: 0.50 Prerequisites: None STANDARDS, OBJECTIVES, AND INDICATORS STANDARD 1 14% of Exam Content IDENTIFY TYPES OF
More informationIMPORTANT MEMBERSHIP FEATURES & BENEFITS
2019 UPDATE IMPORTANT MEMBERSHIP FEATURES & BENEFITS 1 setting up your logins step 1: how to access club information The most up-to-date club information can be accessed anytime through your exclusive
More informationBudgeting Must-Know Best Practices Robyn Mietkiewicz, CMP, CMM Senior Director, Global Meeting Management Meeting Sites Resource rmietkiewicz@meetingsites.net 714.582.6133 Goals For Today Understand Industry
More informationOpera Hotel System Manual
Opera Hotel System Manual OPERA Reservation System, ORS - MICROS-Fidelio - The OPERA Reservation System is the industry s first truly integrated, single image enterprise inventory system. ORS is typically
More informationLodging and Recreation
EXAM INFORMATION Items 33 Points 44 Prerequisites NONE Grade Level 9-12 Course Length ONE SEMESTER DESCRIPTION This course provides an overview of the lodging and recreation industries nationwide. Students
More informationLeveraging New Economic Insights to Develop More Effective Go-to-Market Strategies. A Marriott Vacation Club Business Case Overview
Leveraging New Economic Insights to Develop More Effective Go-to-Market Strategies A Marriott Vacation Club Business Case Overview Session Purpose Demonstrate that Income is Worthless Finding the best
More informationOVERVIEW. n This package is only available through Disney Sports Travel.
PRESENTS OVERVIEW Congratulations on qualifying for the 2017 Pop Warner Mitey-Mite Bowl and Mitey-Mite and Tiny-Mite Cheer Exhibition. To help you enjoy your trip to Walt Disney World Resort, specially
More informationRenting your Vacation Home
Renting your Vacation Home - Your vacation home is your little piece of paradise. A place where you escape to lay on the beach, take in a round of golf or simply build a sandcastle with your loved ones.
More informationNegotiation: Getting to Yes Robyn Mietkiewicz, CMP, CMM Sr. Director, Global Meeting Services Meeting Sites Resource rmietkiewicz@meetingsites.net Twitter: @RMietkiewicz Goals For Today Understand Industry
More informationNew Software Features & Enhancements
New Software Features & Enhancements Groups & Front Office New HTML5 User Experience Both the Group and Front Office modules have been re-written in HTML5. Leveraging this new technology allows us to significantly
More informationMAIS Hospitality Suite
MAIS Hospitality Suite A wide range of scalable and modular solutions for an effective hotel management Modular Applications & Information Systems for Hospitality Industry MAIS Highlights A one-stop shop
More information2018 RCI Points Guide
2018 RCI Points Guide RCI Points Guide from Holiday Max An RCI Points membership thru Holiday Max helps you get more benefit and enjoyment from your timeshare points ownership by providing exchange vacation
More informationHOTELOGIX. Key Features
Key Features Hotelogix is an enterprise grade solution for Small & Medium-sized Hotel Properties that lets you completely manage your business using a simple Computer and a basic Internet connection. The
More informationFH&R Front Desk Training
FH&R Front Desk Training Our training module consists of eight easy to follow chapters. Please note that you may track your progress at the top of the page using the progress bar. Each chapter concludes
More informationWe are excited to see you there! WAM SOFTWARE, INC. 280 CALIFORNIA AVE RENO, NV Phone Fax
The Seminar is back, and we would like to invite you to attend our Live Training Seminar and User s Conference to be held at the Grand Sierra Resort and Casino in Reno, Nevada March 12 th 15 th, 2019.
More informationLEARN to maximize SedonaOffice, NETWORK with other Users, and. ACHIEVE more after you leave! REGISTER TODAY! MARCO ISLAND, FLORIDA JANUARY 27-29, 2014
12 TH ANNUAL USERS CONFERENCE MARCO ISLAND, FLORIDA JANUARY 27-29, 2014 LEARN NETWORK ACHIEVE LEARN to maximize SedonaOffice, NETWORK with other Users, and ACHIEVE more after you leave! REGISTER TODAY!
More informationHoward Nusbaum, RRP President and CEO. Produced in cooperation with the ARDA International Foundation
Howard Nusbaum, RRP President and CEO Produced in cooperation with the ARDA International Foundation AIF Research Source: 2015 State of the Vacation Timeshare Industry: United States Study, prepared by
More informationStrategic Hotel & Contract Negotiations, Part 1
Strategic Hotel & Contract Negotiations, Part 1 Presented by Robyn Mietkiewicz, CMP, CMM Director, Global Meeting Management Services Meeting Sites Resource Moderated by Tyler Davidson Chief Content Director
More informationCisco Smart Business Communications System Lead-Generation Play
Cisco Smart Business Communications System Lead-Generation Play Call Guide Introduction This call guide provides triggers for initiating a discussion with a business decision maker (BDM) of a small business.
More informationSOFTWARE PROGRAM OPTIONS Start-Up Annual. Annual Costs. Credit Card Costs Training. Fee Estimates Hardware
City Manager s Report October 24, 2017 City Council Meeting Prepared by: Steve Youel Item #: 12.3 12.3 Subject: Adopt a resolution: 1.) Approving a 5 year agreement with Active Net for registration software
More informationTry Karibu Hotel Software
Are you looking for an easy to use complete hotel management software that manages all your hotel operations from the reception to tracking the grams salt in kitchen as well as automating all your hotel
More informationPMS Software Evaluation Scorecard
PMS Software Evaluation Scorecard Find your PMS match with this easy-to- use scorecard. info@stayntouch.com 301-358-1356 stayntouch.com How to use this Scorecard Investing in the right HOTEL PMS solution
More informationWhat will the hotel landscape look like in 2020 February 2, Donato Colamartino Business Unit Manager Hotel Division, Oracle Hospitality Italia
What will the hotel landscape look like in 2020 February 2, 2016 Donato Colamartino Business Unit Manager Hotel Division, Oracle Hospitality Italia Safe Harbor Statement The following is intended to outline
More informationThe Beauty Industry Business
Opening Your Own Business Location Area Visibility Parking facilities Competition Business plan General description Personnel to be hired Salaries and benefits Expenses Financial plan Purchasing an Drawing
More informationQuick Wins with Revenue Management Intelligence
Quick Wins with Revenue Management Intelligence by Ciro Grande, Director Revenue Account Management The Hotelligence360 platform provides data that allows you to understand your hotel s Global Distribution
More informationezee Absolute Online Hotel Management System
ezee Absolute Online Hotel Management System ezee Absolute Overview Chart ezee Absolute Online Hotel Management System ezee Absolute Modules and Features Rate Management Unlimited number of seasons spread
More informationADVANTAGES OF REVENUE MANAGEMENT TECHNOLOGY
12 ADVANTAGES OF REVENUE MANAGEMENT TECHNOLOGY By IDeaS Revenue Solutions www.ideas.com Hotels invest big in their revenue management software. These significant investments mean it s extremely important
More informationTri-State Seminar 2016 Sept 19 22, 2016 South Point Resort Las Vegas
Exhibiting Information Tri-State Seminar 2016 Sept 19 22, 2016 South Point Resort Las Vegas Dates/Hours Set Up/Trucks Only Monday Sept 19, 2016 8:00am to 12:00n (by appointment) Set Up/Move In Monday Sept
More informationALL THE SOLUTIONS YOU NEED TO MANAGE YOUR HOTEL
ALL THE SOLUTIONS YOU NEED TO MANAGE YOUR HOTEL Attract guests Drive customer loyalty Boost prof its Designed by hoteliers for hoteliers As industry veterans, we know how hard you work to deliver great
More informationHotel Water Conservation ESRC NEWMOA and WSPPN 2010
Hotel Water Conservation ESRC NEWMOA and WSPPN 2010 1 Today s Agenda Overview of Industry & Context Business Basics Training and Behavioral Change Don t be Afraid of Toilets & other Technologies 2 Why
More informationKEY CANADIAN FINDINGS
12 KEY CANADIAN FINDINGS GROWTH IN AIRBNB & HOTEL SUPPLY IN Founded in August 2008 in San Francisco, California, Airbnb has grown from accommodating 21,000 guests in 2009 to over 80 Million guests in 2016.
More informationLittle Hotelier will connect you to guests around the world!
F R O N T D E S K + B O O K I N G E N G I N E + C H A N N E L M A N A G E R Little Hotelier will connect you to guests around the world! Everything you need to run your small property! Small properties
More informationEven if you re on the right track, you ll get run over if you just sit there. -Will Rogers
Even if you re on the right track, you ll get run over if you just sit there -Will Rogers 1 What is GL? glh Hotels is the main focus for the group The Clermont club has underperformed our expectations
More informationCompany Presentation
Company Presentation WHO IS TAC The Assistant Company Founded in 2001 6,500 simultaneous users 140 interfaces 18 languages 53 countries Gernot Tobisch Operations Bernhard Rappold SW Development Thomas
More informationMitel 400 Hospitality Package
Mitel 400 Hospitality Package For hotels, guest houses and care homes Customer satisfaction is of prime importance for hotels, guest houses, care homes and any business offering guest management services.
More informationThe fundamental goal of the Uniform
A CLOSE LOOK AT THE USALI 11TH REVISED EDITION Part II: Using Operating Metrics to Manage By Raymond Schmidgall, Ph.D., CPA; Agnes DeFranco, Ed.D., CHE, CHAE; and Ralph Miller, CPA, CA, CBV, CHA, CHAE
More informationApplied Business BS03 (JAN13BS0301) General Certificate of Education Advanced Subsidiary Examination January Financial Planning and Monitoring
Centre Number Surname Candidate Number For Examiner s Use Other Names Candidate Signature Examiner s Initials Applied Business General Certificate of Education Advanced Subsidiary Examination January 2013
More informationCERN Electronics Pool User Guide
Physics Department Electronic Systems for Experiments Group CERN Electronics Pool User Guide Version 6 7 April 2015 CERN Electronics Pool Location: Building 13-R-09 Telephone: 73329 Email: electronics-pool@cern.ch
More information2003 Pre-Conference Training Classes
2003 Pre-Conference Training Classes BBj and OSAS Bring your laptop to this hands-on class, which covers 3 main areas: Installation - Learn about the installation of Java and BBj on Windows and Linux,
More information9600 Series Cabinet Locks. In-room Safes. Generation E-760
Generation E-760 The Generation E-760 stand-alone, all electronic lock caters to the diverse needs of management, staff and guests alike by emphasizing heightened security, ease of use and worry-free installation
More informationWelcome to PANhospitality
Welcome to PANhospitality YOUR SOFTWARE SOLUTION FOR EFFECTIVE HOTEL MANAGEMENT 02 04 04 05 15 WHY? WHO? WHAT? HOW? WHERE? PANHospitality Suite One truly fully integrated real time system One point of
More informationSHA541 Transcripts. Transcript: Course Introduction. SHA541: Price and Inventory Controls School of Hotel Administration, Cornell University
SHA541 Transcripts Transcript: Course Introduction Welcome to Price and Inventory Control. I am Chris Anderson, I'm the author of this course and a professor at Cornell University School of Hotel Administration.
More informationLECTURE: PROJECTIONS Case Study: Celerity Technology
LECTURE: PROJECTIONS Case Study: Celerity Technology Building the Base Case The Base Case is the first projected scenario that the analyst sets up before making any of their own customized adjustments.
More informationEverything You Need to Know About Purchasing a Property Management System
Everything You Need to Know About Purchasing a Property Management System 3 Introduction 4 Must-Have PMS Features 7 Customizing Your PMS 8 The Importance of Interfaces 11 Development Considerations 15
More informationOutlook for Timeshare/Vacation Ownership
University of Massachusetts Amherst ScholarWorks@UMass Amherst Travel and Tourism Research Association: Advancing Tourism Research Globally 2013 Marketing Outlook Forum - Outlook for 2014 Outlook for Timeshare/Vacation
More informationCastleknock Hotel provides Accommodation, Bar and Restaurant and Gym, Spa and Leisure facilities to its customers and guests.
Introduction and General Policy Castleknock Hotel provides Accommodation, Bar and Restaurant and Gym, Spa and Leisure facilities to its customers and guests. We (Castleknock Hotel) take the utmost care
More informationWhat is MELIÁ PRO? New Travel Agent Portal
What is MELIÁ PRO? What is MELIÁ PRO? New Travel Agent Portal Competitive rates for your clients Higher and faster commissions MELIÁ PRO Rewards-new loyalty program Net rate system Commissionable rate
More informationa. Category Report displays Sales by Product Categories b. Supplier Report displays Sales by Suppliers
Reservations/ Sales Sales Channel Report This report displays the total sales, for a selected time period, from each of your distribution points or sales channels (for example call center and website,
More informationUEBERROTH FAMILY OWNED 250 PROFESSIONALS IN 30 GLOBAL OFFICES
Unparalleled Preferred Hotels & Resorts is a global collection of independent hotels, destination resorts, city center hotels, luxury residences, and unique hotel groups. UEBERROTH FAMILY OWNED 250 PROFESSIONALS
More information