Practical approaches to SOA Governance. Jignesh Shah Bjoern Brauel

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1 Practical approaches to SOA Governance Jignesh Shah Bjoern Brauel

2 Jignesh Shah VP, SOA Products Software AG Bjoern Brauel VP, Business Architecture Software AG

3 Is SOA delivering promised benefits? 6/29/2010 Sales Kickoff

4 Too often, when a project wants to use services, we find we don t have the services they need.

5 We have many cases of services with redundant capabilities resulting in confusion and unnecessary costs.

6 We spend a lot of time and effort helping service consumers find services and make correct use of services.

7 Making changes to shared services often disrupts existing consumers.

8 When errors occur with service invocations, we spend a lot of time isolating the root-cause of the problems

9 Why does SOA need Governance? L O B Create Plan Consume Discover W e b E R P Design Build Request Use C R M Deploy Monitor S C M B 2 B

10 SOA Governance Aligns investment in services with business needs Maximizes return on investment in services Reduces operational risk of using shared services

11 Challenges in rolling out governance Challenges in SOA and Governance adoption can be categorized in: -Technology -Architecture -Processes -Organization Powers Structure Responsibilities Organization Development Competencies Incentives Goals Requirements Processes Design Principles Operations Portfolio Architecture Projects Life-cycle Applications Technology Methodology Blueprints Middleware Infrastructure

12 Organizational Challenges Resistance Introducing standards and rules across an organization can lead to rejection Powers Responsibilities Structure / Responsibilities Governance needs to embed itself into an organizational model to have an impact Structure Organization Goals Competencies Incentives! Using a collaborative and federated approach with an organization is the most successful way to introduce governance

13 Process Challenges Requirements Management Traditional Requirements Management does not take governance processes into account Development Project / Delivery Mgt. Projects will only look at their own deliverables and don t like to have dependencies to others Requirements Processes Operations Projects Life-cycle! To achieve re-use and alignment it is necessary to introduce governance processes very early on in the design cycle

14 Architecture Challenges Integration Architecture Little vision on how the integration architecture is supposed to look like Design Principles Solution Architecture Lack of alignment on how Service Orientation will be used to create effective business solutions Portfolio Architecture Methodology Blueprints! An architecture blueprint (or at least vision) is needed to work towards a common infrastructure

15 Technology Challenges Heterogeneity Too many types of application, integration middleware, etc. Integration Technologies themselves are not integrated well to enable end-to-end management Applications Technology Middleware Infrastructure! Careful selection of technology is required to keep complexity under control and to enable an effective architecture

16 Brit Insurance About Brit Insurance Brit Insurance is an international general insurance and reinsurance group specialising in commercial insurance. We write a diverse portfolio of over 70 classes of insurance and reinsurance offering worldwide protection.

17 Brit Insurance Application Landscape IT Landscape -About 120 Applications divided in 7 Domains - Global Markets & Reinsurance - Shared - UK - Finance - BI - External and B2B -About 200 Integration points between Applications -Data -Batch -Service -Point to Point

18 Integration Governance and SOA Business Goals IT Goals Transparency Architecture practice Governance The maturity of integration and SOA as well as the lack of governance leads to increased efforts and risk. Over time these will constrain the ability to evolve rapidly based on changed business demand Project alignment Clear responsibilities Business support

19 SOA Adoption Technology The purpose of this module is to discover the current technical architecture Application landscape and service providers (general) Communication patterns Technology foundation Interface patterns Data patterns State and Transaction patterns Architecture The purpose of this module is to define a baseline model which will be used to map and categorize all assets to be used for the governance and life-cycle management Definition of all Asset-Types Mapping of Asset-Types to Architecture and Organization Identification of hot/weak spots within the SOA Model Organization The purpose of this module it to evaluate the organizational aspects of the Services Landscape Evaluate Roles and Responsibilities of Groups Evaluate Change-Management Processes Requirements Analyze soft factors Processes The purpose of this module is to analyze the current way of dealing with service design and service changetime, identify gaps and evaluate governance and processes Analyze current service design and change processes Analyze tools and techniques for the service development process Review current documentations, procedures and guidelines for service development

20 How to get started with managing SOA? a) Through Excel and Outlook b) Through SOA Governance

21 Manage a Roadmap Roadmap -Start with something that provides an immediate benefit for SOA adoption - Service Portfolio - Design Principles and Policies - Run-Time - Identify your target - Distributed SOA Development - Controlled Run-Time - Federated Organization - Disciplined Processes - Map out the gaps - As it to target - Create a mid-term road-map with small iterative steps that lead towards your target

22 SOA Adoption Accelerator Benefits Accelerate and ensure successful SOA initiatives by applying the know-how and experience gained from other leading customers and get an independent view on how to establish governance structures within a heterogeneous IT landscape. Get started with SOA, Faster! Approach Review of Existing Program and Roadmap SOA Program Goals SOA Maturity SOA Discovery Organization Process Policies and Metrics Common Templates for Models, Organization, Processes and Policies SOA Adoption Roadmap Plan

23 SOA Adoption: How we do it SOA Adoption Questionnaire SOA Adoption Templates SOA Adoption Roadmap

24 Software AG s SOA Governance Solution CentraSite wm Mediator wm Insight Reference Architecture Repository Meta Model Lifecycle templates Policy templates Taxonomies Software Content Expertise Methodology SOA Roadmap SCC Setup Governance Rollout Systems Architecture Training GEAR

25 SOA Governance Suite CentraSite ActiveSOA Business Service Repository Structure webmethods Mediator Service Access Mediation Flexibility webmethods Insight Service Transaction Monitoring Visibility

26 #1 in SOA Governance Market Share The Leader for SOA Governance Technology Sets A leader in SOA Service Life- Cycle Mgmt

27 What To Do Next Available at softwareag.com/soa : SOA Governance improves SOA benefits SOA Adoption for Dummies Try CentraSite for free

28 Thank You!

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