ERP for Pharmaceutical Industry (Microsoft Dynamics AX) Global trends and business challenges A new generation of enterprise resource planning (ERP)

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1 ERP for Pharmaceutical Industry (Microsoft Dynamics AX) Prateep Juavijitjan Vantage Business Solutions Our Agenda Today Global business imperatives Global trends and business challenges A new generation of enterprise resource planning (ERP) How Microsoft Dynamics AX can help Powerful Agile Simple Key solution advantages for Pharmaceutical Industry Questions?

2 Global Business and IT Trends Global competition and global expansion Organizational change Outsourcing and complex value chains Changing supply and demand Fluctuating workforce demographics Increasing need for compliance and transparency Keeping pace with trends and competition with legacy systems Need for IT governance and to modernize, simplify, and standardize Enabling users of consumer devices and social networking technologies Changing role of IT Challenges for Organizations Achieve operational insight across the organization Need for business agility Reduce operational costs Align IT and business objectives Increase ERP adoption Reduce IT operational costs Enable business strategy and respond quickly to line-ofbusiness (LOB) requests

3 Challenges for Enterprise Applications Enterprise Apps Customers Have Issues, Forrester Research, Inc., February 26, 2010 A new generation of ERP That works for you, not against you Applications that are an asset Simplicity and agility Complete industryspecific solutions Powerful embedded analytics and BI Manufacturing Distribution Retail Services Public Sector Works the way you need it to Simple to use Tailored to meet your needs Get the right data to decision makers

4 Powerfully Simple Powerful Agile Simple Pervasive interoperability Powerful Deliver more value faster with a single, powerful solution: Gain value quickly with purpose-built industry and operational capabilities in a single solution. on. Scale your organization quickly with a single global solution. Gain immediate insight and unlock greater productivity with a RoleTailored user experience. The ability to view and apply various manufacturing processes through a single ERP solution is revolutionary to our business. With Microsoft we are confident we will remain on the cutting edge of technology. Hubert Meisterjahn CIO, Dornbracht

5 Prebuilt Industry and Operational Capabilities Gain value quickly with purpose-built industry and operational capabilities in a single solution. Single solution for five industries Rich core ERP capabilities Large partner ecosystem ne Manufacturing Distribution Retail Public Sector Services Sector Core ERP Suite (Finance, HCM, Compliance Management, SRM, Environmental Sustainability, Expense Management) Global Solution Scale your organization quickly with a single global solution. Prebuilt, country-specific localizations for 36 countries Highly scalable Shared data and unified processes across the organization

6 RoleTailored User Experience Gain immediate insight and unlock greater productivity with a RoleTailored user experience. RoleTailored user experience Self-service business intelligence and reporting Notifications and alerts from workflows Agile Increase opportunities and reduce risk with an agile solution. Plan, visualize, and change your business by using unified natural models. Support your business today and tomorrow with flexible deployment alternatives. Differentiate your business easily with model-driven layered architecture. For us, it s all about agility if we can t deliver in weeks what used to take months, we re holding back the business. Greg Smith CIO, Royal Canadian Mint

7 Unified Natural Models Plan, visualize, and change your business by using unified natural models. Easy-to-use financial dimensions Organization model Configurable graphical workflows Single business process repository Flexible Deployment Support your business today and tomorrow with flexible deployment alternatives. Selection of governance models Cloud-based services On-premises and partner hosted Flexible solution architecture Partner hosted On-premises

8 Model-Driven, Layered Architecture Differentiate your business easily with model-driven layered architecture. Models combined with layered architecture Development within Visual Studio Table-inheritance and more granular metadata Enhancements in modeling the user experience Simple Drive user involvement and innovation with an easy-to-use solution. Provide access to data and business processes with an ERP solution that is simple to use Connect employees, customers, suppliers, and partners easily through integrated collaboration capabilities Streamline IT processes by simplifying management of your ERP solution at every stage of the life cycle The familiar look of the product will immediately remove barriers that some people might experience when it comes to financial information. Mike Bailey Director of Finance and Information Services City of Redmond, Washington

9 Familiar and Intuitive Provide access to data and business processes with an ERP solution that is simple to use. Lean Kanban Boards Looks and works like Microsoft Office Common UI across web browser and Windows UI Bidirectional integration with Microsoft Office 2010 Enterprise Search Integrated Collaboration Connect employees, customers, suppliers, and partners easily through integrated collaboration capabilities. SharePoint-based employee, vendor and customer portals Adaptable web services, such as Sites Services Microsoft Lync integration Creation of SharePoint collaboration sites directly from within ERP

10 Application Life-Cycle Management Streamline IT processes by simplifying management of your ERP solution at every stage of the life cycle. Microsoft Dynamics ERP RapidStart Services Highly streamlined, userfriendly installation Simplified Role-based security setup Accelerated upgrade through upgrade advisors and tools Simplify Powerfully Simple Enhanced Industry functionality Manufacturing Distribution Retail Public Sector Services Sector Pervasive interoperability Solution investments + Related ecosystemss = Improved productivity and lower IT costs Powerful Agile Pervasive interoperability Simple 1,000+ new features and enhancements

11 Microsoft Solutions for Life Sciences and Pharmaceutical Manufacturing - Can introduce new products in a timely, least-cost manner - Manage electronic quarantines, quarantine release by user and material type, printed material control/obsolete components, lot control/segregation, lot tracking, and enable drug and hazardous material reconciliation. - Model the processing of costly ingredients to help minimize overruns and short-runs - Shelf life tracking to consider expiration dates during production and distribution - Centrally manage co-products and by-products in your formulas or recipes, and always know the correct inventory status for any given item. - Tight integration with other Microsoft products extends Microsoft Dynamics AX capabilities to help ensure a fast return on investment - Compliance Management Key Function of MS Dynamics AX (For Pharmaceutical Industry) -Input-driven process specification -Attribute tracking and dynamic formula adjustment - Centralized quality control and compliance support (Help support U.S. Food and Drug Administration (FDA) reporting, plus GMP and FDA regulation 21 CFR Part 11) - Batch optimization and balancing - Yield planning and tracking - Co-product/by-product management - Integrated quality control (QC) capabilities - Customized product and packaging capabilities - Detailed production cost analysis - Optimized picking - Manufacturing process validation - Extensive audit & compliance

12 Key Investments to the Application Foundation Master Data Reference Data Global Engines Master Data Organization Model Global Address Book Product Information Management Reference Data Time zone enhancements Unit of measure Global Engines Policy Management Questionnaire Support for unlimited financial dimensions Key Investments in Horizontal Capabilities Financials GRC HCM & Payroll* Financials Financial data across legal entities Improved Chart of Accounts Budget Control Separation of Operations and Accounting Accounting distributions Collections 3-way match GRC Audit Workbench (audit rules and policies) Enhanced Compliance Center Environmental Sustainability Dashboard HCM/HRM Employee Self Service Streamlined HR process Site Services enable external applicants to apply for job postings

13 Key Investments in Horizontal Capabilities Sales and Marketing Procurement SCM Inventory Sales and Marketing: Case Management Customer Relationship Management (CRM) Procurement Request for Quotation (RFQ) Purchase requisitions Purchase order & agreement Decentralized product receipt Vendor Catalogues Centralized procurement desk SCM & Inventory: Sales and purchase agreements Trade agreement improvements Report value of goods in transit Intercompany planning Delivery schedules Decouple order management from Inventory Control Key Investments in Horizontal Capabilities Projects Travel and Expense 4 R&D Projects Manage and maintain R&D project Budget control for projects Microsoft Project Server interoperability Project cost control & tracking

14 Key Investments in Industry-specific Capabilities Manufacturing Distribution Retail* Services Sector Public Sector Manufacturing: Mixed-mode capabilities (process and discrete manufacturing) Operations Resource Model (resource scheduling) Touch-enabled time recording on the Shop Floor Master Planning with Machine Sequence or Machine Capabilities Potency Management & Lot Attribute Distribution: Intercompany supply and demand visibility Intercompany demand visible upstream supply chain Sales order process enhancements (fast order entry) Mass price changes and prices in multiple currencies. Dynamics AX 2012 BI solution AX2012 Database Cubes Presentation Role Centers ers and Dashboards AX 2012 Pre-built + custom cubes Analytic Reports MS Excel MS SharePoint

15 CEO Role Center

16 Q&A