Who are Eazy Collect?

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2 Who are Eazy Collect? It Couldn t Be Easier To Collect Your Customer Payments With the benefit of over 30 years UK & international business experience, company founder Andy Stalsberg launched Eazy Collect in Each year our annual growth has exceeded expectations and we are proud to have over 600 clients now on board. Whether we are helping small start-ups or streamlining the credit control function of national plc s, we provide our services to a diverse range of industry sectors from charities to property. A strong balance sheet serves us well and we continue to make significant investment in I.T. infrastructure, security and customer service. You can be confident that our systems are robust and you will receive nothing less than a highly professional experience. BACS is the UK authority for all companies who process automated payments and Eazy Collect is BACS Approved Bureau with approval to process both paper and paperless direct debit payments across office or web platforms. Once it has been agreed between the relevant banking organisations and government, our plans over the next year are to adopt the SEPA standard for unifying Direct Debit collections across Europe. For our card processing clients, we will continue to work with our partners to provide secure solutions that are consistent with industry best practice and fully compliant with the Payment Card Industry Data Security Standard (PCI DSS). Moving forward, we intend to maintain our upward growth trend both in the UK and Europe, but assure all of our clients - new and existing - that our strategy remains focused on providing the best payment solutions for your business.

3 Why Eazy Collect We ve built a reputation on providing solutions to clients who demand excellence both in product quality and service. We take pride in being flexible and quick to supply payment systems to businesses that are specifically suited to them and cost effective. As a result, our clients consistently refer new business to us time and time again proven testimony that we deliver! We understand that it can be difficult to navigate your way through all of the jargon, industry compliance and payment collection options. Therefore, whatever type of payment solution you require, we will provide you with sensible advice that s applicable to your requirements and help you choose the service that s best for you. Direct Debit Benefits Eazy Collect s direct debit solutions are all functionality-rich, easy-to-use automated systems hosted on a secure web platform for 24/7 access. Get paid on time and reduce your admin costs Our pricing is transparent with no hidden fees Increase sales by offering customers online or paperless DD setup options Sensitive customer data is fully protected to Financial Services ISO standard No lengthy accreditation process - start taking payments in days No expensive software to install as it s all web-based Inclusive DR & Contingency backup All transactions are processed using ultra-secure payment platforms Eazy Customer Manager Portal Eazy Collect s direct debit solutions are security & fraud compliant, simple userinterface systems designed for office environments or your website.

4 Security as Standard Direct Debit Security Our security and compliance team have developed security controls and procedures that meet the BACS industry standard covering five key areas: Confidentiality we protect information from unauthorised disclosure or interception by using strong encryption technology and access control measures. Integrity we protect and ensure the accuracy and completeness of information using bank account validation systems to reduce fraud and improve successful payment collections. Security we use BACS accredited software with Public Key Infrastructure (PKI) and smartcard technology for ultimate security. Compliance we ensure that formal data procedures are followed at all times in order to reduce risks and to comply with our responsibilities under the Data Protection Act. Availability we ensure that information, resources and services, including computer systems, are accessible when required. Eazy Collect Services takes the security of our systems and your information very seriously indeed. You can be completely secure in the knowledge that any data passed to Eazy Collect can t be viewed, used or modified by any third parties attempting to gain access to sensitive information.

5 The Right Direct Debit Solution You have a choice of three Direct Debit Solutions - all of which are available as a paper, paperless or additionally as a web-based facility. Eazy Managed Service Our Eazy Managed Service is the recommended solution for small and medium businesses that want all the benefits associated with offering direct debit without the capital outlay required by banks. This is the best solution if you are just starting up or currently process less than 100 transactions per month. With this facility, you are able to benefit from the use of Eazy Collect s Service User Number (SUN) and we can get you up and running within days. Our Eazy Corporate Service is the best branded solution for commercial operations who may meet the banking criteria for securing its own Service User Number (SUN), but prefer to eliminate the lengthy application and setup process. You have no need to worry about staff training, security implications or maintaining the rigorous statutory stipulations required by BACS. We will provide you with a branded FM SUN already allocated to our BACS Approved Bureau with a designated client bank account. The service can normally be LIVE in 3 weeks. Eazy Corporate Service Eazy Enterprise Service Our Eazy Enterprise Service is for businesses that already have their own Service User Number (SUN) but would rather not have the continual investment required annual software licence fees, maintaining BACS compliant security, key staff training and several other admin related costs of operating an in-house system. By having Eazy Collect manage your SUN(s), you will have all the benefits associated with direct debits and will still receive instantly cleared funds into your account. We handle management of the facility leaving you to focus on your core business. Our EazyDD service is available as an optional add-on for any of the above direct debit services. This allows your customers to setup their direct debit online. You can choose to have this integrated within your own website or use our secure web server for a co-branded solution.

6 Our Direct Debit Solutions Eazy Managed Service Suitable for any businesses or organisations that want all the benefits associated with offering direct debit without the capital outlay required by banks. This is the best solution if you are just starting up or currently process less than 100 transactions per month. With this facility, you are able to benefit from the use of Eazy Collect s Service User Number (SUN) and we can get you operational within days. Key Features & Benefits include: Features BACS compliant electronic DD facility paper or paperless Quick and low cost setup 24 x 7 reporting Benefits Secure payment processing for your payment collection No lengthy application process or large capital outlay Access to your data when you need it Simple and transparent pricing No hidden charges for failed, cancelled or amended DD s - you ll always know the cost of your service All DD letters and s are automated Administration is taken off your hands There are many reasons why you should outsource and trust Eazy Collect with your Payment Processing requirements. Once we specifically understand what you require, we d be happy to provide you with a tailored proposal. Andy Stalsberg, Director Built-in bank account verification checker FREE Industry-leading Eazy Customer Manager software Regular customer collections and disbursement of funds Eliminate fraudulent transactions and reduce errors Fully-configured web accessible customer database for your business Simple reconciliation including Gift Aid for charities & easy to administer Option to add Eazy DD Allowing you to setup direct debits from Your Website Option to add Eazy Collect s comprehensive debt management system Using letters, text messaging and phone calls, we achieve collection rates of 92-96%

7 Our Direct Debit Solutions Eazy Corporate Service We have been using the Corporate Service with Eazy Collect for over five years now and their personal service is professional, pleasant and immediate. Alan Coates, HML Andertons Plc This facility is beneficial to larger commercial operations who may meet the banking criteria and qualifications for securing its own Service User Number (SUN) formerly known as OIN, but would rather eliminate the lengthy application and setup process. There is also no need to worry about staff training, security implications or maintaining the rigorous statutory stipulations required by BACS. We will allocate one of our own sponsored FM SUN s complete with your branding and designated client bank account. Once you provide us with supporting company financial information and we complete our due diligence, the service is typically up and running within three weeks. The Eazy Corporate Service includes all the features of our Eazy Managed Service, plus: Features Benefits Allocation of your own Service User Number Collections branded in your name Option of multiple DD collection dates Use Eazy Collect s proven debt management service Avoid the complex bank application process and have us co-sponsor and apply on your behalf for a much quicker application For each DD transaction your name will appear on your customer s bank statement as a reference Greater flexibility of payment collection dates for your business & consistent with your current invoicing Lower costs than operating an in-house system plus higher collection rates

8 Our Direct Debit Solutions Eazy Enterprise Service For businesses who already have their own SUN (formerly referred to as an OIN), but no longer wish to make the continual investment required for annual software licence fees, maintaining BACS compliant security training or paying the wage bill for key staff, Eazy Collect can offer a complete Commercial Bureau solution. I ve been with Eazy Collect since 2002 and wouldn t even consider using another outside collection company for my memberships. John Williams, Morgan s Well Being The Eazy Enterprise Service includes all the features of our Eazy Managed Service, plus: Features You own the service user number (SUN) Customer payments made directly into your nominated account Unique client portal for access to BACS electronic messaging Cutting edge technology and security fully managed by us Benefits Only your company name will appear on bank statements Payments received same day as customer payment dates Status of customer accounts updated 24/7 in real time Significant savings compared to operating in-house

9 Experts in Direct Debit, BACS & Payroll Solutions Charities Trade Associations IT & Web Services Maintenance Contracts Utilities Insurance & Warranty Business Services Health & Leisure Clubs Membership Organisations Property Management Subscriptions Council & Housing Associations Telecommunications CRM & Database Providers Financial Services Franchises Rental & Lease Contracts

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