Designed to Deliver Value
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1 Simple. Economical. Powerful. Designed to Deliver Value ENTERPRISE CONTENT MANAGEMENT FOR ORACLE E-BUSINESS SUITE CUSTOMERS
2 IMAGE EXPRESS Simple. The MHC Image Express Enterprise Content Management solution can be installed and in production in as few as 30 days for a fast ROI. MHC s proven implementation methodology guides organizations toward efficient and successful deployments with minimal IT impact. The MHC Image Express user experience is straightforward and intuitive, simplifying deployment and user training so that business users can spend time doing the work they do best. Economical. MHC Image Express was designed to allow organizations to leverage existing industry-standard infrastructure components and maximize current hardware investments. MHC s enterprise licensing model, fixed pricing and streamlined integration approach shave months, even years, off organizations ROI timeframes and keep the solution s total cost of ownership low. Powerful. MHC delivers pre-built interfaces for capturing data and retrieving documents directly through Oracle E-Business Suite empowering business users and eliminating costly surprise consulting fees. Imagine the power unleashed when the right people can access the information they need when they need it Value Delivered.
3 MHC IMAGE EXPRESS FUNCTIONALITY EMPOWERS USERS TO MAKE DECISIONS AND MANAGE THE BUSINESS Comprehensive image retrieval functionality via Oracle E-Business Suite or web browser Powerful MHC Image Express TM Workflow functionality to expedite document approval and processing, while auditing every step Procure-to-pay visibility, automatically indexing and linking output from MHC Document Express TM documents (e.g., AP payments, POs, etc.) with requisition and invoice document images Fully integrated document output and imaging solution suite, generates customized business documents (e.g., POs, W-2s, 1099s, etc.), in addition to handling incoming documents (e.g., AP invoices, packing slips, etc.) Fast, efficient and flexible data capture options such as OCR capture automation, pre-built interfaces to Oracle E-Business Suite to automatically obtain index values and more Streamlined AP invoice GL coding and approval processing integrated with Oracle E-Business Suite Economical, fixed turnkey pricing for low cost of entry and ownership no hidden consulting fees and no user- or volume-based licensing model for imaging Easy to use and maintain with few IT resources required Multi-level, configurable security by image group protects sensitive documents Open architecture compatible with industry-standard equipment and infrastructure Comprehensive support plan provides MHC Image Express feature updates and ongoing compatibility updates Superior customer service and technical support by MHC Software MHC Image Express customers save time and money daily managing business critical documents: Requisition documents Purchase Orders Packing Slips AP Invoices AP Payments Contracts 1099s W-9s GL Journal Entry documentation Employee personnel, benefit, retirement files W-2s Payroll documents Student Records Certifications And more.
4 RETRIEVAL RETRIEVAL VIA ORACLE E-BUSINESS SUITE Fast, Secure Retrieval Documents are retrieved instantly using MHC Image Express. Authorized users retrieve document images either via Oracle E-Business Suite or via a standard web browser. MHC s Dynamic Image Drill TM enables authorized users to quickly retrieve document images when performing inquiries via Oracle E-Business Suite. With a single highlighted field on the Oracle screen and a click on the MHC logo in the system tray, an authorized user can view the document image and access any related documents. Allow users to access document images without interrupting their work no need for file cabinets or other system logins With a single click, authorized users can view document images and then access any related documents, giving full visibility to a transaction lifecycle. Users have the option to retrieve document images via customerdefined index fields, such as Invoice Number, PO Number or Supplier Number Payment PO Packing List
5 RETRIEVAL VIA WEB BROWSER Fast, Secure Retrieval Via a standard web browser, users have the option to select any image group they have the permission to view. Authorized users can search for document images using a variety of search methods All document images matching the search criteria and the user s security permissions are displayed. Authorized users may sort, filter, , print or combine documents, and they may also view, edit or export indexes for any document image.
6 RETRIEVAL RETRIEVAL FULL DOCUMENT LIFECYCLE VISIBILITY By offering integrated document output, document imaging, and document self-service functionality, MHC is uniquely positioned to help business users generate customized business documents efficiently and get access to the information they need when decisions need to be made. Payment PO Req Docs Packing List Save time and money in your organization by allowing users to submit and retrieve document images immediately so employees focus on managing your business, not managing a paper trail. Imaged Supply Chain Management documents linked to Accounts Payable documents provide visibility to the entire procure-to-pay cycle Imaged Human Resources documents provide visibility to an employee s entire history with your organization Imagine the possibilities of faster research and decision making Internal audits are now painless with Image Express. What used to take me an hour now takes five minutes. Sue Mitchell, Accounts Payable Manager Starkey Hearing Technologies
7 AUTOMATION MHC AP Invoice Capture Automation MHC AP Invoice Capture Automation Integration Automated loading of scanned or ed documents indexed by intelligent data capture/ocr software Powerful extraction options are available to extract invoice line item detail and pair it to PO lines in source systems Enables documents to be sent directly into MHC Image Express Workflow based on index business rules Process invoices via MHC Image Express Workflow through validated GL coding and approval processes as necessary and into the Oracle E-Business Suite standard electronic interface for invoices Benefits of Capture Automation Reduce Manual Data Entry Effort Increase scalability of AP (more invoices per AP processor) Redeploy resources for strategic initiatives (or reduce data entry headcount) Improve Accuracy Consistency leads to reduced duplicates and greater data integrity Apply business rules and logic to automate human error-prone activities Create Visibility Up-front scanning and extraction of invoice data expands visibility to support accruals and better financial management Respond to invoice status inquiries quickly and expedite throughput MHC s products have truly brought us into the digital age by seamlessly working with our ERP system. Not only have processing times decreased, but issue resolution between multiple groups has decreased and productivity has increased. Add MHC s second to none software support, our management staff and users could not be more pleased with the results. Keith St. Cyr Applications Analyst, IS Wentworth-Douglass Hospital MHC AP Invoice Capture Automation expands visibility and complements MHC workflow reporting to increase throughput and improve financial management.
8 WORKFLOW Automated Functionality to Save Time & Money Tired of paper documents being lost, stalled or misrouted? MHC offers an optional component to MHC Image Express, called MHC Image Express Workflow, that provides flexible and easy-to-use routing and approval functionality. Resources throughout the organization benefit from increased visibility and empowered decision-making. Workflow for AP Invoices MHC s AP Invoice Capture Automation solution powered by intelligent data capture/ocr software initiates automation early in the AP process when invoices are first received to maximize visibility. MHC Workflow Automation enables document approvers to enter Oracle E-Business Suite-integrated GL distribution information for non-po invoices and take approval actions. MHC then submits the data electronically into the Oracle E-Business Suite invoice interface.
9 Maximize Productivity Across the Enterprise Enable workflow participants and administrators to make decisions efficiently with easy access to necessary information. Resources assigned to process or approve documents gain visibility into all their current active assignments. Participants also maintain read-only access to their previously-processed document information. Authorized administrators utilize processing and productivity reports to manage workflow throughput and maximize efficiencies. Comprehensive document history tracking shows every action by each user. Whether resources are tracking down stalled Human Resources documents or analyzing and exporting coded invoice data for accrual purposes, MHC Image Express Workflow increases visibility and empowers resources throughout the organization.
10 PROCUREMENT Procure-to-Pay Document Solutions Imagine the power unleashed when the right people can access the information they need when they need it Authorized users can access requisition supporting documents, vendor files, purchase orders, packing slips, invoices and payment images to manage the procure-to-pay cycle. Req Docs Packing List Invoice Retrieve purchase orders and other procurement documents via customer-defined index fields, such as PO Number or Supplier Number I m the system admin in charge of the server-side setup of our new MHC Image Express software with the National Association of REALTORS. I just wanted to drop a quick note to say thanks for keeping good people on your team. It has made this MHC implementation pretty painless from my side of things. I wish we had more vendors like MHC. Jason Beatty System Administrator National Association of REALTORS
11 HUMAN CAPITAL Image Express for Human Capital Management MHC Image Express enables the scanning and electronic indexing of entire HR and PR files for fast, secure retrieval. Authorized users can quickly retrieve encrypted document images via Human Capital Management systems or via a web browser based on role- or user-based permissions Sensitive HR information can be blocked out on images and each document type can have its own view security level, enabling document and field level viewing by authorized users only Document audit history tracks each action performed on a document image and who performed the function Better manage the information about your organization s best asset people: General HR files, Benefits, Education & Certifications, Performance Management, Learning & Development, Payroll and more Customers can choose to display all documents related to an employee or restrict access to certain document types Authorized users can view a document history Sensitive information can be redacted or masked from unauthorized viewing
12 CAPTURE Simple and Flexible Options for Efficient Financial, Procurement and Human Capital Document Management MHC Image Express offers multiple integrated options to capture and associate index data to scanned or electronic document images. Uploaded images are then immediately available for retrieval by authorized users via Oracle E-Business Suite or a standard web browser. MHC AP Invoice Capture Automation Automated loading of documents indexed by intelligent data capture/ocr software Enables documents to be sent directly into MHC Image Express Workflow based on index business rules Common Uses: PO invoices, non-po invoices Data Capture Automated capture of data entered into Oracle E-Business Suite or business systems Barcode recognition functionality Common Uses: AP invoices, packing slips, AR documents, HR forms, GL journal entry documents, vendor files, backfile scanning eforms Replace and automate paper form submissions with customized online web forms Imaged forms are optionally routed for document processing or approval Common Uses: AP check requests, HR/PR paper form replacement, PTO cash payout requests Load Copies Automated loading of documents produced out of MHC Document Express or another source system Supports automatic document loading based on a schedule or time intervals Common Uses: Customized POs, AP/PR payments, AR invoices and statements, W-2s, 1099s, human readable reformatted EDI invoices Manual Data Entry An unlimited number of image groups can be created and maintained by business users to store documents that may not have index data available in a source system, such as reference files, manuals, correspondence and more
13 SECURITY Secure Access and Efficient Corporate Governance Document and Index Level Security MHC Image Express protects sensitive employee, customer and supplier data, driving efficient corporate governance and compliance. User access and document image encryption features are configured by image group. MHC Image Express provides over 30 permissions and unique security levels for viewing and editing, for each image group, to protect access to sensitive data. In addition, features such as Redaction, Restricted and Masked Indexes block out sensitive data from unauthorized viewing. Security level reports by image group detail which roles and users are authorized to retrieve specific documents. MHC Image Express features speed up financial and corporate governance audits Permission-based detailed audit reports provide an instant snapshot of the history of each and every document, including when it was accessed, by whom and actions taken Fast document retrieval cuts audit time from four hours to four clicks A detailed audit history of each document may be viewed or printed by an authorized user For documents that have been routed for approval via MHC Image Express Workflow, all approvals and activity are tracked to maintain full accountability and expedite research The use of Image Express is spreading throughout our organization from AP to HR as users experience how easy it is to work with. We installed Image Express in a third, separate part of the organization, and after only a couple of hours of training, users were up and running. Associate Vice President Finance and Systems University/Medical Center
14 CASE STUDIES Simple. Economical. Powerful. MANAGE Cash Effectively DECREASE SG&A Spend OPTIMIZE Decision-Making Initially I was nervous since I wasn t involved with the document imaging evaluation which was driven by Finance. In hindsight, I was pleasantly surprised how smooth it was to install Image Express with little IT involvement. Andy Birch Information Technology Starkey Hearing Technologies Starkey Hearing Technologies Challenge Starkey faced thousands of paper invoices getting transferred manually and slowly via a multiple touch, inter-office mail process to support non-po invoice approval requirements Solution MHC Image Express TM Oracle E-Business Suite-integrated document management coupled with MHC Document Express TM for AP payments MHC Image Express TM Workflow with validated GL coding and automated invoice submission into Oracle E-Business Suite Benefits Authorized resources are able to view and track AP invoice documents and corresponding AP checks online from any geographic location in seconds, saving time and money internally and resulting in vendors who are paid more timely, enabling better Starkey business relationships Invoice approvers view invoice images in one click and can approve documents in a fraction of the time it used to take, while the system audit trail tracks every user action Electronic invoice routing has enabled more accurate accruals and improved cash flow AP department eliminated one FTE while taking on additional work Realized ROI The project paid for itself within the first 18 months
15 Designed to Deliver Value. State of New Hampshire Challenge Multi-touch, slow accounts payable processes Solution MHC Image Express TM and MHC Document Express TM integrated document management solution Benefits Decreased AP processing costs Increased visibility of payables Expedited payables processing timeline Reduced environmental impact Realized ROI Image Express paid for itself within 7 months Using the MHC Image Express software...we have been able to gain efficiencies in processing, auditing, approving, transportation, storage, research and interactions with our vendors. The solution was relatively inexpensive and simple to deploy and to train. The feedback from every type of user has been extremely positive. Ellen Chase-Lucard AP Business Process Specialist Department of Administrative Services State of New Hampshire MHC was right there with us through every step of our deployment. Even after the deployment, they are always available at a moment s notice when we have questions or other issues. Josh Cummings Accounting Technology Manager Stewart Title Company Stewart Title Company Challenge Slow paper invoice approval processing resulting in accounts payable delays and vendor issues Paper-based financial documents Solution MHC Image Express TM and MHC Document Express TM integrated document management solution MHC Image Express TM Workflow with validated GL coding and automated submission into the ERP electronic invoice interface Benefits Speedy electronic invoice approval with automated tracking; more visibility produces more accurate accruals and improved cash flow Faster audit and AP transaction research Reduced staff by 2 FTEs Realized ROI Image Express paid for itself within the first year
16 Superior Service and Support MHC is committed to delivering high performance software solutions and maintaining our reputation for outstanding service and support. Customer satisfaction is the cornerstone of our comprehensive maintenance plan. We strive to keep our customers forever by ensuring that our software is compatible with their ERP changes and business needs. Our support plan covers: Software changes required by an ERP upgrade Software upgrades and improvements Software support Software training unlimited by web/phone Customers Ask. MHC Answers Copyright MHC Software, Inc. (BXO171-1e)
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