SAP Mobile Strategy. Aaron Ambrose Presales Associate Mobility and Cloud Technology. April 2016

Transcription

1 April 2016 SAP Mobile Strategy Aaron Ambrose Presales Associate Mobility and Cloud Technology 2016 SAP AG or an SAP affiliate company. All rights reserved. 1

2 Legal disclaimer The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP. This presentation is not subject to your license agreement or any other service or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation and SAP's strategy and possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this document is not a commitment, promise or legal obligation to deliver any material, code or functionality. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This document is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP s willful misconduct or gross negligence. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions SAP AG or an SAP affiliate company. All rights reserved. 2

3 Table of Contents SAP Mobile Strategy SAP Mobile Platforms SAP Mobile Platform (SMP3.0) SAP HANA Cloud Platform Mobile Services (HCPms) SAP Mobile Applications Build your own Mobile Application using SAP WebIDE Questions 2016 SAP AG or an SAP affiliate company. All rights reserved. 3

4 SAP Mobility Strategy

5 SAP MOBILE THE INDUSTRY S MOST COMPREHENSIVE PORTFOLIO Mobile-First Experience Mobile Applications Applications Analytics Mobile Security SAP HANA Platform Mobile App Platform

6 SAP Mobile Strategy SAP Mobile Platform 3.0 HANA Cloud Platform Mobile Services SMP SDK SAP Delivered applications SAP Work Manager Fiori applications Apps Mobile Devices Content SAP Afaria On-premise SAP Mobile Secure - Cloud SAP Mobile Documents 2016 SAP AG or an SAP affiliate company. All rights reserved. 6

7 SAP Mobile Strategy 2016 SAP AG or an SAP affiliate company. All rights reserved. 7

8 SAP Mobile Strategy 2016 SAP AG or an SAP affiliate company. All rights reserved. 8

9 SAP Mobile Platform & Pre-delivered Applications Create mobile applications with a mobile platform Utilize existing SAP Mobile Applications SAP Mobile Platform 3.0 HANA Cloud Platform Mobile Services* *Agentry services not currently available in HCPms SAP Mobile Platform SDK Consumer Application Stores Create applications with specific use cases for the business and extend pre-delivered SAP applications, with a single SDK between our on-premise and Cloud Mobile Platform offerings. Make use of SAP applications existing within consumer application stores, such as: SAP Work Manager Fiori Client 2016 SAP AG or an SAP affiliate company. All rights reserved. 9

10 SAP Mobile Platforms Overview

11 Time September 2014 Syclo Agentry EAM Applications SMP 2.3 Sybase Sybase Unwired Platform MobiLink MobiLink Technology Integration Sybase 365 Mobiliser mcommerce services SMP 3.0 Server SP03 SMP 3.0 Server SP04 SAP NetWeaver Gateway OData web services / Integration Gateway Convergence 2014 SAP AG or an SAP affiliate company. All rights reserved. 11

12 Simplify & Consolidate Cloud and On-Premise Mobility On premise Mobiliser Syclo SUP SAP Mobile Platform 3 Engineering Code bases Sybase Mobiliser Code base Syclo Agentry Code base Sybase Unwired Platform Code base Mobile Services Code base Cloud HANA Cloud Platform Mobile Services and beyond 2016 SAP AG or an SAP affiliate company. All rights reserved. 12

13 SAP MOBILE PLATFORM 3.0 Best-in-Class, Full-Spectrum Mobile Platform B2E, B2B and B2C on one platform Native, Hybrid, MDD and Mobile Web Apps on popular device operating systems Open and Easy Any back-end, open development tools, 3rd party SDK and industry standards support Secure Strong authentication, data encryption Flexible and Scalable Start small and grow Native SAP HTML Hybrid Metadata Driven SAP Mobile Platform Non-SAP SMS 2016 SAP AG or an SAP affiliate company. All rights reserved. 13

14 SAP Mobile App Development Choices The right tool for the job Hybrid Apps/Fiori UX Unmodified Apache Cordova SAP Web IDE SAP SDK plug ins Native Apps Mobile Web Apps OS Vendor IDE OpenUI5 / SAPUI5 SAP SDK Bring your own frameworks SAP Gateway for Microsoft Meta-Data Driven Apps 2016 SAP AG or an SAP affiliate company. All rights reserved. Codeless modifications Non-developer use 14

15 SAP Back End NetWeaver OData Channel (IW_BEP) Not required if OData Channel is used NetWeaver Gateway (OData web services) MBO Runtime Server MBO Services Hybrid Container Clients Agentry SAP Framework Foundation OData Channel Connection Mobiliser Apps SMP Native Clients Web Services OData web Services (incl HANA & ASE) Server OData Services SOAP REST Integration Gateway Agentry (MDD) Clients Java-based connections; databases JPA (Java) Push Notifications SQL Databases JDBC Third Party Clients Enterprise Identity Provider / SSO 2014 SAP AG or an SAP affiliate company. All rights reserved. 15

16 SMP Server Supports Distinct Client Architectures True Native native development UI Frameworks and Development tooling Best Possible Performance Uncompromising native User Experience Agentry Metadata Driven Player cross platform EAM applications Time-tested UI optimized for EAM applications Use SAP s Agentry EAM applications as starting point: Work Manager, Inventory Manager, Hybrid Container write once, run many application development HTML5 Hybrid Container Apache Cordova plus SMP-specific plugins Leverage SAP Fiori applications as your starting point Client APIs REST APIs supporting third party client access (authentication, services access, etc.) All supported concurrently in one server 2016 SAP AG or an SAP affiliate company. All rights reserved. 16

17 SAP HANA Cloud Platform Use Cases Increase business speed and agility by extending SAP value to hybrid landscapes NEW SOLUTION CLOUD EXTENSION ON-PREMISE EXTENSION Cloud Solution Data Cloud Solution Data Cloud Extension Onpremise Solution Cloud Extension Data 2016 SAP AG or an SAP affiliate company. All rights reserved. 17

18 Everything You Need to Build Enterprise Apps in the Cloud Integration User Experience Analytics Dev & Ops Collaboration Security More details: hcp.sap.com Business Data & Storage Mobile Internet of Things 2016 SAP AG or an SAP affiliate company. All rights reserved. 18

19 Build and Run Mobile Apps with HCP Mobile Sevices HCPms SDK B2E B2B B2C Android ios Windows Native Hybrid Platform Services Online or Offline App Services Security Back-end Agnostic Lifecycle Management Analytics & Reporting 2016 SAP AG or an SAP affiliate company. All rights reserved. 19

20 One SDK decoupled from server SMP SDK One common SDK to span across different deployment platforms and versions SMP 2.3 SMP Cloud SMP 3 Rapid Innovation without Disruption 2016 SAP AG or an SAP affiliate company. All rights reserved. 20

21 SAP Mobile Platform SDK New Architecture for Hybrid Web Apps Set of SAP specific plugins for Apache Cordova. Includes Fiori Client Fits cleanly within existing Apache Cordova development environments and processes Integration with SAP Web IDE (SAP HAT) HTML5 JavaScript Interface Platform Libraries Device APIs Device OS SAP Mobile Platform SDK End-To-End Trace Barcode Scanner Cache Manager Application Preferences Offline OData Calendar Attachments / Printing AppUpdate AuthProxy EncryptedStorage Logger Logon Push Settings 2016 SAP AG or an SAP affiliate company. All rights reserved. 21

22 Mobile Platform services Integration Admin Reporting

23 SMP Server: What is Integration Gateway? Integration Gateway Seamless integration of data from SAP, non-sap, on-premise, and on-demand systems Target API OData Design-time tools for modeling and defining new OData services based on different APIs and systems. Runtime environment for: Running newly defined OData services against the associated backend systems Performing monitoring and other administrative tasks Design Integration Gateway ODC REST SOAP JDBC JPA Run Integration Gateway is part of the SMP Server deployed on-premise* Source APIs Non-SAP *HANA Cloud Platform has a separate integration technology SAP Cloud Connector and/or HANA Cloud Integration (HCI) 2016 SAP AG or an SAP affiliate company. All rights reserved. 23

24 Integration Gateway design-time tools Eclipse-based OData modeling and service implementation Interactive UI facilitates OData modeling with ease OData service implementation allows attributes to be mapped between source and target for both request and response messages. Deployment of OData service 2016 SAP AG or an SAP affiliate company. All rights reserved. 24

25 Integration Gateway runtime tools Gateway Management Cockpit enables you to: Configure backend destinations Register, activate, and deactivate OData services Assign destinations to provisioned services Access the OData service documents and the server log files 2016 SAP AG or an SAP affiliate company. All rights reserved. 25

26 Platform Services: Integration SAP HANA Cloud Connector The SAP HANA Cloud Connector allows a secure integration with on-premise systems. This enables easy integration of the on-premise data with the SAP HANA Cloud Platform. Key capabilities On-premise agent establishes secure SSL VPN connection between the SAP HANA Cloud Platform and on-premise systems Supports pre-configured Destination API and certificate inspection to safeguard against forgeries Supports multiple protocols (HTTP, RFC, JDBC), high availability and principal propagation Benefits Complementary to SAP Gateway, HANA Cloud Integration and 3rd party integration suites both onpremise and in the cloud Customer SAP HANA Cloud Platform Customer HTTPS SSL Tunnel SAP HANA Cloud Connector ECC CRM HCM On-Premise Network Internet Applications on SAP HANA Cloud Platform Firewall Internet Firewall Read more: SAP HANA Cloud Connector 2016 SAP AG or an SAP affiliate company. All rights reserved. 26

27 Mobile Platform Services What it offers for you

28 Manage apps: Simplified admin UI Administrative Console Context sensitive help Responsive Design Context sensitive help 2016 SAP AG or an SAP affiliate company. All rights reserved. 28

29 Import / Export for Landscape Management Administrator can export and import application configuration data and thus easily move an application from Development to QA and production 2016 SAP AG or an SAP affiliate company. All rights reserved. 29

30 Usage Statistics Usage reporting by User Device type Application Application Vendor Version Timeframe Usage Statistics Registration counts Response time: Backend, SMP, devices 2016 SAP AG or an SAP affiliate company. All rights reserved. 30

31 Monitoring and Troubleshooting with SAP Solution Manager SMP3 will integrate with Solution Manager for Workload and Change analysis as well as technical monitoring and for End-to-end tracing SMP Server SAP NetWeaver Gateway SAP Business Suite 2016 SAP AG or an SAP affiliate company. All rights reserved. 31

32 Creating a mobile application With the use of HCPms and SAP WebIDE

33 Demo Agenda Log into the HANA Cloud Platform cockpit Briefly explore database, destinations and services and subscriptions pages Start SAP WebIDE and create a mobile-ready application Select template to customize Connect to a back-end data source to create and application Deploy to HANA Cloud Platform as a productive application Configure HTML5 application to be mobile-ready Next steps (explanation) SAP Hybrid Application Toolkit to export the HTML application Using Cordova with SAP Kapsel Plug-Ins, to containerize the application and create installable client 2016 SAP AG or an SAP affiliate company. All rights reserved. 33

34 SAP Mobile Applications

35 SAP Work Manager 6.3 Master data integration Create, update, display equipment and functional locations unrelated to work orders and notifications Install and uninstall of equipment SAP for Utilities (Meter Management) enhancements Periodic meter readings Disconnection and reconnection ESRI ArcGIS integration enhancements Offline support, feature layer & multi-geometry support View service and work orders Ability to view both service orders (CS) and work orders (PM) together (post-deployment of SAP ERP CS component) SAP SE AG or or an an SAP affiliate company. All All rights reserved. 35

36 SAP Visual Enterprise Master data integration Create, update, display equipment and functional locations unrelated to work orders and notifications Install and uninstall of equipment SAP for Utilities (Meter Management) enhancements Periodic meter readings Disconnection and reconnection ESRI ArcGIS integration enhancements Offline support, feature layer & multi-geometry support View service and work orders Ability to view both service orders (CS) and work orders (PM) together (post-deployment of SAP ERP CS component) SAP SE AG or or an an SAP affiliate company. All All rights reserved. 36

37 SAP Augmented Reality Warehouse Picking Solution Overview: Warehouse picking application running on smart glasses, enables hands-free operation and is connected to SAP Extended Warehouse Management. Warehouse Picking (Vision Video) Customer Value: Faster picking process through hands-free working à Replaces handheld scanners Future Version of SAP AR Warehouse Picker SAP SE AG or or an an SAP affiliate company. All All rights reserved. 37

38 SAP Augmented Reality Service Technician Solution Overview: Smart Glass application for service & maintenance workers. Needs connection to SAP Work Manager in order to show 3D work instructions for the corresponding equipment of the work order. Video Call with a remote expert possible. Customer Value: Service technicians can perform their tasks hands-free and let a remote expert see what they are doing. Service & Maintenance (Vision Video) Future Version of SAP AR Service Technician SAP SE AG or or an an SAP affiliate company. All All rights reserved. 38

39 Summary 20% User Interface / User Experience SAP Mobile Platform Value Authentication Business application integration Security devices, data, communications Disconnected access and synchronization Push notifications Multi-platform support Application versioning and lifecycle management Web Services Usage reporting and analytics 2016 SAP AG or an SAP affiliate company. All rights reserved. 39

40 References

41 Mekorot: Fortifying Its Mobile Platform to Enhance Field Crew Productivity Company Mekorot Headquarters Tel Aviv Industry Utilities Products and Services Water supply desalination, reclamtion, and engineering and development of water projects Employees 2,150 Web Site The company s top objectives Provide mobile access to back-end plant maintenance functionality Establish a mobile platform as a base for upcoming applications through an effort know as Project Maslul Manage and secure mobile devices The resolution SAP Mobile Platform enables the creation of mobile applications and the secure exchange of data The SAP Afaria mobile device management solution supports the secure and remote management of mobile devices The key benefits Access by 400 field crews to back-end functionality via mobile devices Built-in features that allow for offline work Strong security features and flexible design Ability to integrate data and processes with the SAP ERP application and synchronize data for offline use Ability for field crews to perform processes such as work-order management, work progress reporting, equipment management, and notifications Real-time access to all work orders 6 months To complete rollout to 400 devices 35k records Held by each device The most important benefit of the Maslul project is that it has enhanced our ability to make the best use of scarce water resources, improve water quality, and reliably and cost-effectively deliver water to Israel s citizens, farmers, and industries. Zvika Gleichman, CIO, Mekorot 2016 SAP AG or an SAP affiliate company. All rights reserved. RQ xxxx (YY/MM) 41

42 Publiacqua Taps the Source of Fast and Efficient with SAP Work Manager Company Publiacqua S.p.A. Headquarters Florence, Italy Industry Utilities Products and Services Collection, treatment, conveyance, and distribution of drinking water; collection and purification of waste water Employees 647 Revenue 160 million Web Site The company s top objectives Automate paper-based processes with electronic records that can be created, accessed, and maintained via mobile device Eliminate duplicate data entry Increase control over resources available in the field Improve employee and customer satisfaction by increasing field capacity The resolution Deployed the SAP Work Manager mobile app and the SAP Workforce Scheduling and Optimization application by ClickSoftware Integrated with the existing SAP ERP application, allowing technicians to manage maintenance and service orders on the back end The key benefits Faster dispatching and execution of operations by allowing work orders to be handled remotely in the field, rather than back at the office on a PC Schedules that are optimized throughout the day by adjusting job and resource allocation according to technician location, availability, and skills Assistance alert functionality for safer working conditions in the field Better customer service, faster response time and service restoration Publiacqua is the first Italian company to adopt SAP Workforce Scheduling and Optimization. Using advanced mobile technology has enhanced the professionalism of our technicians in the field. This has improved Publiacqua s operating processes and service to citizens while also saving time and costs.. Luciano Caroti, IT Manager, Publiacqua S.p.A. and Ingegnerie Toscane Srl 60% Faster delivery of price-forservice quotes for new projects 2x More efficient service repair process in the case of failure 79% Less overtime required of dispatched technicians 2016 SAP AG or an SAP affiliate company. All rights reserved. 42

43 TMVW: Running Better Water Service to Municipalities with SAP Work Manager Customer logo here Company TMVW Headquarters Gent, Belgium Industry Utilities Products and Services Drinking water Employees 750 Revenue 300 million Web Site(s) Implementation Partner Capgemini (Belgium) The company s top objectives Deliver more comprehensive information to the back office and management to improve insight and meet key performance indicators Streamline work-order planning and reduce administrative tasks Provide a mobile tool that works remotely, both online and offline The resolution Implemented the SAP Work Manager mobile app andthe SAP Mobile Platform to support an enterprise mobility strategy and deliver on business demands Provided system data for underground assets,such as pipelines, to mobile devices, improving work efficiency Enabled real-time data synchronization to deliver accurate and up-todate stocking information to mobile devices The key benefits Friendly user interface that meets the needs of employees in the field Automated work-order updates via mobile app, resulting in a faster order-to-cash closing cycle Real-time tracking of parts using mobile devices, ensuring vans are restocked with the right materials for every job Better customer service, thanks to streamlined processes and faster access to order information With the SAP Mobile Platform, we can handle more work orders than before and make sure that all planned maintenance is finished on time. Inge Opreel, Head of IT, TMVW 6 weeks From completing the blueprint to going live with the SAP Mobile Platform 80% Automation of back office processes due to phased implementation of SAP solutions with built-in best practices 1 month Faster billing cycle for home installations 2016 SAP AG or an SAP affiliate company. All rights reserved. (13/02) 43

44 Questions?

45 March 2016 Thank you. Aaron Ambrose Presales Associate Mobility and Cloud Technology 2016 SAP AG or an SAP affiliate company. All rights reserved. 45