Deloitte BE - IT Strategy Considerations. CIO Roundtable Advancing Sourcing Strategies 12 th December 2013

Transcription

1 Deloitte BE - IT Strategy Considerations CIO Roundtable Advancing Sourcing Strategies 12 th December 2013

2 IT Strategy Deloitte Belgium Why This Update Competition in most industry sectors increases; against the background of economical uncertainty, business performance becomes a major boardroom topic As a direct consequence, IT often gets pushed into the cost corner. Yet, IT can be a major lever to business transformation and performance improvement. This session will highlight some considerations on IT Strategy. 2

3 Business Context Economical climate Western Europe is reconnecting with mild growth : 0.1% in EU zone The economy does remain very fragile Unemployment staying at high levels Labour productivity decreasing in some countries Southern Europe still a concern Ageing demographics will keep pressure on public finance high Deloitte Belgium Revenue FY13 : 462M$ 8% up vs FY12 Consistent growth and profitability over the past years So what s up? Top-line pressure : outlook for future growth / competitive pressure Bottom-line pressure : efficiency & productivity 3

4 Key Strategic Drivers Need protection against margin erosion Productivity & operational efficiency Competitive Strength Upping the game in Relationship Management Information is an asset Recruitment / Evolution of the labour market Being / Remaining the preferred employer Some IT Focus Areas : Gateway Business Process Re-Engineering Infrastructure & Operations 4 Sourcing Considerations!

5 IT Portfolio Creating More Freedom for Strategic Initiatives From 97/3 to 83/17 FY13 FY % 17.12% 97.26% 82.88% Opera2ons Projects Opera2ons Projects Sourcing Considerations! 5

6 IT Value Drivers : a Provocative Checklist? Market Leader / Risk Taker / High Growth The Butler The Entrepreneur Technology = Utility The Grinder The Team Player Technology = Strategic 6 Market Follower / Risk Averse/ Mature Sourcing Considerations!

7 IT Value Drivers : the Journey for Belgium Year 1 : Fix the Foundation Infrastructure Resilience Team Structure Year 2 : Trustworthy Services Excellence in Project Delivery Advanced Security Management Re-Engineering Advanced Development Practice Year 3 : Biz - Savvy Partnering Business Process Management Business Transformation Leading Technology Expertise Direction : the Beacon Technology Leadership Information / Insight Management Relationship Management The Orchestrator 7 Sourcing Considerations!

8 Strategy Component : Infrastructure Re-Design 8 Sourcing Considerations!

9 Deloitte s Cloud Computing Strategy Cloud Assessment and Governance Leverage Deloitte s Cloud Framework for workload assessment and strategic decision making Transparently measure, track and justify Cloud Investments & ROI Establish Governance process to evaluate opportunities, standardize cloud adoption and monitor progress Enable Cloud Architecture Create a hybrid environment with the majority of capabilities available in a public cloud environment while critical core capabilities and integration remain on-premise at Deloitte. Establish Enterprise guiding principles and architecture Revise and adjust architecture to take advantage of new technologies Deloitte Cloud Strategy Establish Cloud Partnerships Develop strategic cloud computing partnerships with select vendors to leverage scale, create efficiencies and reduce contract management time Achieve cost efficiencies through strategic relationships Transform IT Organization Move IT up the value chain by shifting capacity from administering technology to managing vendors IT s role will evolve to become a Cloud Service Broker by provisioning best in class cloud services for business Cloud-specific capabilities will be developed through intensive re-skilling/up-skilling and training 9

10 Detailed Assessment of IT workloads for Cloud Suitability Analysis of the Deloitte application scoring matrix to measure the viability of Cloud technologies and services at a functional level Analysis of Deloitte s application architectural characteristics such as integration points, scaling requirements, ubiquity and data characteristics to assess suitability of workload migration to the Cloud 10

11 Cloud Implementation Considerations Workstreams / Themes Legal, Risk & Independence Data Privacy Business Risk Procurement & Contractual Security Technical Pilot Deployment Types Full Private Cloud Full Public Cloud Hybrid Deployment 11

12 Fundamental Change : IT Organization moving up the value chain Legacy Short-Term Long-Term Business Business Business IT IT Cloud IT Service Brokering IaaS PaaS SaaS Cloud Ecosystem Traditional in/outoutsourced delivery Tactical migration of IT services to the Cloud and streamlined IT organisation Cloud services competitively sourced from suppliers, and a combination of IaaS, external or internal private clouds. IT organisation manages delivery of Cloud services Many IT functions will seek to release capacity from administering technology and apply to managing vendors. IT will move up the value chain; no longer viewed as a cost center but now a strategic business partner Sourcing Considerations!

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