G.B.S.E.T ( GETCA Business Services Enhancement Tool ) Toward The Full Automation of B2B! 12/9/2009 1

Transcription

1 G.B.S.E.T ( GETCA Business Services Enhancement Tool ) Toward The Full Automation of B2B! 12/9/2009 1

2 G.B.S.E.T G ( GETCA Business Services Enhancement Tool for Google ) * All Google modified diagrams shown in this project will be used only as a G.B.S.E.T- G capability and features demonstration tool, bending final approval by the Google Inc legal department. GETCA Inc to the best of its knowledge is following carefully all laws and regulations stated by Google Inc in regard the use of its searching services, and logos. * Temporary name : we are using Google search engine services for demonstrative and comparison purposes only, we will use the name G.B.S.E.T - G temporarily to explain tech Issues, web services, functions and features of G.B.S.E.T project. COPYRIGHT NOTICE Gharbeyah Establishment for Technology Feb 2006 Copyright of this project belongs to Gharbeyah Establishment for Technology Canada / Jordan. Unauthorized copying, distribution or use of this report in Part or its entirety is prohibited. 12/9/2009 2

3 Contact Us! Project Dedicated Website : gbset.com Canada office: Mr. Gharbiyeh Wael CEO / wael@gaset-gbset.com gbset.com Tel: Address: 160 Cactus Ave. # 26 Toronto, Ontario M2R 2V3 ( Temporarily ) Jordan office: Mr. Gharbeyah Weam COO / weam@gaset-gbset.com gbset.com Tel : / Address : VELA # 28 suliman toqan st Amman Jordan For General Info please contact our PR manager at : info@gaset-gbset.com gbset.com For Investment Relations please contact us at : invest@gaset-gbset.com gbset.com For Tech Info please contact our development department : tech@gaset-gbset.com gbset.com 12/9/2009 3

4 Important note We used Google services to complete the Beta stage of our project and to demonstrate its advanced capabilities, G.B.S.E.T realization as a desktop application ( in C # ) and web based ( in Java ) was used only to t illustrate its major functions and operations. We put forward our G.B.S.E.T project as a replacement to currently available standard B2B search engines, with their limited Yellow Pages capabilities and lack of autonomous business conducting services. Project speed, search results quality and some of its main functions where downscaled due to present insufficient hardware capabilities and the currently imposed Google ( our current source of web pages ) ranking, this eventually limited our system full system expansion.* 130+ PPT slides where produced as a general guidelines of our G.B.S.E.T main functions and technologies, yet only covered part of its potentials. * We are certain that the uploading of our projects on more suitable web servers ( after receiving the needed financial funds ) should take care of this problem. 12/9/2009 4

5 Table Of Contents / Pages Introduction : 3 7 The B2B Service Design / Model : 8 30 The B2B General Diagram ( Hardware / Software ) : /9/2009 5

6 Part Two Description of Main System Components and Techniques This is a basic, non technical description of some of the technologies and techniques we developed. More details will be provided upon request. 12/9/2009 6

7 Important Tech Introduction! We will try to explain in non technical terms, the technological differences between the partial implementation of G.B.S.E.T technologies, on top of The Google platform - services (as G.B.S.E.T-G ), and our strategy of having our own servers which will make use of our specially customized B2B version of the web pages. Since we are currently using Google as our temporarily source for web pages, we are facing the difficulty of having Google Pagerank influencing our system internal operations, ultimately effecting our B2B regulated autonomous agent brokering capabilities and tools. Such process required us to redo the main search engines tasks, such as crawling, parsing, analyzing, indexing etc, which was time consuming. At the same time, we needed to demonstrate that we have a functional B2B search engine foundation, not only in theory but with actual business tasks conducting applications, such as desktop C# and web based Java working demos. All what we have to do in the future, to reach our ultimate targets, is to fine-tune our equations, B2B parameters and other operations such as auto-negotiating, contacts handling etc), and provide our project with the needed hardware - B2B oriented repositories. 12/9/2009 7

8 G.B.S.E.T The B2B Service Design / Model 12/9/2009 8

9 G.B.S.E.T : Research Questions What are the different configurations that characterize B2B marketplaces? What are the dimensions of seller competence and supply chain performance for B2B marketplace classifications? Can we develop operational measures of seller competence with tentative reliability and validity to be useful in future research on the subject? G.B.S.E.T : Research Motivation Need to provide a better understanding of the various B2B electronic marketplaces sellers and buyers use to exchange goods. Create a sustain a position of leadership on the Internet. Paucity of empirical research studying the effects of B2B electronic marketplaces on operations and performance. 12/9/2009 9

10 G.B.S.E.T : DESIGN ISSUES - ALGORITHMS ALGORITHMS Buyer Aggregation Supplier Aggregation Demand Aggregation Buyer-Seller Matching Dynamic Pricing Multi-Attribute Auctions Combinatorial Auctions EXAMPLE OF A MARKET ALGORITHM 3 BUYERS and 4 SUPPLIERS Buyer X : (50 A, 10 B) Buyer Y : (20 B, 30 C) Buyer Z : (40 A, 20 C, 10 D) BUNDLING Bundle 1: (90 A) Bundle 2: (30 B, 50 C) Bundle 3: (10 D) Negotiated contract Sealed bid auction Dynamic auction 12/9/

11 Web-based B2B E-Commerce: Objectives: G.B.S.E.T : DESIGN ISSUES - E-MARKETS B2B Types B2B Building Blocks B2B incorporation Challenges B2B Tools EDI Beyond B2B INTEGRATION with existing best practices with existing business processes with existing catalogs with ERP software with the backend / other E-marketsE TECHNOLOGY Authentication and security Electronic payment Software architecture Distributed objects Agents and mobility Scalability / Interoperability 12/9/

12 G.B.S.E.T : Trends in Supply Chain Management and Collaborative Commerce Supply chain simplification Work more closely with a lesser group of strategic trader firms Electronic data interchange (EDI) From document automation, to document abolition, to continuous replenishmentr Supply chain management systems Constantly Connect partner information systems Collaborative commerce Use of digital technologies to collaboratively plan, develop, construct, and manage products across their life cycle 12/9/

13 G.B.S.E.T Service Design Model : Implementing The B2B Agent Technology How and Why? We Determined the Direction of the Development Effort by Screening our Ideas and Formulizing new Service Objectives and Strategies : The Design of Service Includes but not Limited to: Authorization of Project Concept Development Concept Testing Rigorous Business Analysis Testing of Service: We conducted a Complete Service Testing and Multi Tasking/ Users Pilot run Global Introduction of Service: Full-Scale Launch Nov Post-Launch Review 12/9/

14 G.B.S.E.T : Special AI Powered Agents for B2B Our Data Mining Strategy: Determining innovative pieces of knowledge behind plenty of data, through categorization, regression, summarization, clustering, link l analysis, and progression analysis. Solve E-Business E problems ; prediction / forecasting Our Data-Mining Based Agents Can: Supervise the change of business info Informing users of some changes Autonomously determine new findings and make adjustments in a timely fashion ( to support Multi-attribute negotiation ) Predict some potential consequences, Pass the outcome to relevant clients Monitor the implementation of the committed orders 12/9/

15 G.B.S.E.T : Auctions and Negotiation Aggregation Brings together large number of buyer and supplier Reduces transaction cost by providing one-stop shopping Adding another buyer/seller benefits only sellers/buyers Matching Brings together buyers and sellers to negotiate price on a dynamic and real-time basis (bids/asks; can take the form of auction) Buyers can be sellers and vice-versa versa Adding new members benefits both buyers and sellers Hundreds of different types of auctions Nowadays they re not time-consuming any more Barriers How to decide the cost value for unvalued goods. How to empower agents to face with tricks Rings, Lying Auctioneer, Shills and Multi-attribute negotiation is still complicated GBSET tries to provide this capability 12/9/

16 G.B.S.E.T : Agents in B2B: Supply Chain ( 1 ) Our supply chain is a system of business units or facilities to: obtain raw materials convert them into intermediate goods transform them into final products deliver the goods to customers through a distribution system Our Primary Cost Sets in a Supply Chain Inventory Managerial and Information Flows Production and Transportation Supply Chain Management (SCM) is the t supervision of the activities on a supply chain so that the products pass through the chain in the shortest time with the lowest rate SCM Focus engineering competent manufacturing processes in past management of activities in the supply chain through knowledge management in present 12/9/

17 G.B.S.E.T : Agents in B2B: Supply Chain ( 2 ) SCM functions: coordinating the actions of each tier within the supply chain facilitating the business deal between tiers matching the supply with the marketplace demand Main Roles of Agents in SCM: executing the schedule selection process negotiation about product prices data moving Other Roles of Agents in SCM: monitoring the execution of the committed orders informing users of some changes making adjustments in a timely fashion Hybrid Agent Solutions are used in Practice: market procedure based on task dependency network negotiation-based model CSP Model: Constraint Satisfaction Problems LCT supply chain model: Lead-time / Cost Tradeoff 12/9/

18 G.B.S.E.T : Special Agents for B2B - ECommerce Negotiation: Better Protocols Sophisticated Negotiations Risk Assessment Evolutionary Agents Genetic Algorithms ever-improving series finest negotiation strategy matching a population then progress it! competitive negotiation Our Mobile Agents agents that can migrate through the network real-time access to remote resources agent-to to-agent negotiations Example: networked electronic trading the Java mobile agent technology (aglets) Sample: A buyer agent A mobile agent for the buyer Several supplier agents 12/9/

19 G.B.S.E.T : Accomplished Strategic Goals ( Strategy Steering Committee ) B2B User Requirements Forecasting Business Rules Input from B2B Steering teams IT / Dept Identify Emerging or Changing Business Process Integrated Communication Created Business/ IT Solution Team 1 Cross-functional Process Design 2 IT Design / Testing B2B solutions (Reactive) Modify, if possible Customize, Scalable, Integrated and Interactive tools Resources (Proactive) 12/9/

20 G.B.S.E.T Service Design ( 1 ) Accomplished Tasks of Service Design : Minimized handoffs Designed backroom operations to support front room operations Incorporated data collection process in the design Determined the extent of customer contact and participation during the service experience Built flexibility and robustness into the system Improved the continuity process 12/9/

21 G.B.S.E.T Service Design ( 2 ) Designed for Service Operations (Operability Guidelines) Our design had multifunctional/multiuse service elements and modules. It was designed for ease of coupling/uncoupling. We succeeded in avoiding offline or misfit service elements no special steps, like server leaving the service environment to retrieve something We avoided designs which requires extraordinary attentiveness Service Blueprints (Our Flowchart service design) We Identified process elements and activities required to deliver our services. We Included activities, flows (or materials, information, etc.), failure points, customer waiting points and line of visibility. 12/9/

22 G.B.S.E.T : Technical Design Tasks Execution Plan ( 1 ) A B C 12/9/

23 G.B.S.E.T : Technical Design Tasks Execution Plan ( 2 ) D E F Even though we implemented innovative technologies techniques to reach our optimal targets, We used conservative strategy when we implemented our project structure 12/9/

24 G.B.S.E.T : Reference for our E-Business Model Business Model situation, purpose, outcome, functionality, resources, location. Functional Model business processes and applications needed to accomplish the services and functions offered to customers. Customer Model Customer Behavior Model. Behavior-Based Workload Model. Resource Model Architecture Functional Operational Infrastructure 12/9/

25 G.B.S.E.T : E-Service Design Process Complementary Approaches - 1 G.B.S.E.T - G Business Specifications Experts systems Databases Live services Service - Product Functional Model Navigational Structure & Function WWW Site Content A Network of Paths Between Pages/Objects 12/9/

26 G.B.S.E.T : E-Service Design Process Complementary Approaches - 2 Business View Technological View External Metrics Internal Metrics Business Model Database Model User Model Operational Model Characteristics of the Business Site Architecture and Service Demands Patterns of B2B User Behavior Navigational Structure & Function 12/9/

27 G.B.S.E.T : E-Service Design Process Complementary Approaches - 3 Java Lucene Final implementations of the general tasks 12/9/

28 G.B.S.E.T E-Service Design Tools ( Computer Aided E-Service Engineering Accomplished Tasks ) ( 1 ) Guidelines we took in considerations: Defined the nature of the e-service Requirements Defined interactions between customer and the system Planed our Screens professionally Sketched out the rough structure of the e-service Tested our Tools and Described our Site s Architecture Component Diagram Site will service MS IE and their compatibles systems Delivery system contains a web server, and databases 12/9/

29 G.B.S.E.T E-Service Design Tools ( Computer Aided E-Service Engineering Accomplished Tasks ) ( 2 ) DIAGRAMS : Sequence Diagram Project time starts, progresses. How service proceeds over time etc for each service State chart Diagram Which describes how an object within the service system changes states as it progresses through the service. Activity Diagram Which explain logic that occurs inside an object in the service system. 12/9/

30 G.B.S.E.T E-Service Design Tools ( Computer Aided E-Service Engineering Accomplished Tasks ) ( 3 ) Deployment plan Which explained How will the service system components be deployed across different resources (computers, display, devices, etc.) Component Diagram Showed three different types of services. We wrote Cohesive and Decoupled Code. We Kept our service system flexible by keeping the components as modular And compatible as possible. We also minimized the number of interactions across classes and files. Java / C# copies are available upon request. 12/9/

31 G.B.S.E.T The B2B General Diagram ( Hardware / Software ) 12/9/

32 G.B.S.E.T : General Diagram - Functions ( 1 ) Hidden web Single Metadata Repository Offline services www Model & Metadata Driven Model Endpoints Media : TVs News portals etc Web Services Business process Business to Business (B2B) : 1- Complete Integrations of Business Functions 2- Dedication to the Highest Standards of Web Security 3- Speed, Ease of Use, and Compatibility 12/9/

33 G.B.S.E.T : General Diagram - Functions ( 2 ) Tenders Bids etc Integrated Database Products / Services www Business Processes Custom Applications Marketplace, Agents etc Experts Systems 12/9/

34 G.B.S.E.T : General Diagram - Functions ( 3 ) The Role of Enterprise Applications in B2B G.B.S.E.T : B2B E-Marketplace E-Marketplace Participant Enterprise Resource Planning Supply Chain Management Customer Relationship Management Electronic Procurement Product Lifecycle Management Order Fulfillment A/R and A/P Inventory Mgmt. Decision Support Available to Promise Planning & Scheduling Account Mgmt. Marketing Service & Support Process Automation Product running Vendor Management Engineer to Order Design/BOM Changes Manuf. Instructions Expand client reach into mid-market market Increase drive for standardization - less vendors 12/9/

35 G.B.S.E.T : General Diagram - Functions ( 4 ) B2B / E-PROCUREMENT PROCESS G.B.S.E.T As of October 2010 Manual Semi - Auto Automated Fully Automated as Early as October /9/

36 G.B.S.E.T : General Diagram - Functions ( 5 ) Flow of Automated Financial Business Functions - A Web Service Receive Order GO B2B Credit Check Service Trading Trading Partners Partners Suppliers Trading Trading Partners Partners Customers Get Credit Approval Approved Products Request Accepted Ease of use Security Reliability High speed Interoperability Customizable Durability Free (web service) 12/9/

37 G.B.S.E.T : General Diagram - Functions ( 6 ) Flow of Automated Financial Business Functions - B Study B2B business and process Models Study of existing application and technical architecture High Level architecture design Identification of technology components and tools B2B application requirement analysis B2B application project roadmap Prototype development B2B Business Components B2B Collaborative workflow management Integration with B2B exchanges VPN High bandwidth connectivity Video Conferencing Information Delivery Solutions Virtual Customer Transactions 12/9/

38 G.B.S.E.T : General Diagram - Functions ( 7 ) Technical Software / Hardware Implementation Diagram. www www Post Query Integrated Components 12/9/

39 G.B.S.E.T : Databases ( Internal Structures Flowcharts ) Analysis Re Evaluation G.B.S.E.T - G A P P L I C A T I O N B2B Suppliers Specs Prices Qty etc POST Filtering Modify Testing A B C D E F.. Benchmarking G.B.S.E.T G.B.S.E.T --G G B2B B2B Buyers Buyers Efficient and Secure Data Collection, Editing, Correction, Manipulation and Storage 12/9/

40 G.B.S.E.T : System Design ( 1 ) In G.B.S.E.T, We took carefully these factors in the design phase: Interface design: We used GUI with menus & dynamic toolbar and frames which is user friendly Database design: We used a centralized relational database to manage the large number of users data Index design : We used a solid and well organized index that save each string in a separate field Data Structure : ( Indexing, Sorting, Arrays, Strings..etc) 12/9/

41 G.B.S.E.T : System Design ( 2 ) Architectural Design : G.B.S.E.T decomposed into subsystems each with its own specifics and functionality. Implementations : We used strategies to create a high quality code that provide supportability, reliability, reusability and traceability Testing : 1. We used real data on the net to validate and verify the inputs and a the outputs of the system. This became possible by crawling and extracting web pages s online. 2. Unit testing is used to test the processes at the time, we used the structural testing type 3. Black Box Testing used also to test operations independently (each subsystem) 12/9/

42 G.B.S.E.T : B2B Transaction Options ( Customizing Traditional Methods ) HTTP/S SMTP FTP SOAP XML Integration Run-Time Trading Partner Management Business Process Management Security Validation Transform MAIN DBMS Web Services PORTS Tools Open Interface Tables Web Services XML Gateway Business Flows Google etc Logging Monitoring Mgmt SQL etc G.B.S.E.T SYSTEM FUNCTIONS Architecture The current design which cover project hardware/ software integrations was developed by a skillful team of experts. We are waiting patiently to migrate our system to the suitable Hardware platform which will be capable of handling it is complicated tasks and demanding technical requirements. 12/9/

43 G.B.S.E.T : Summary of Main Hardware / Software System Components. Payment Payment Settlement Settlement Model Model Check Check Purchasing Purchasing card card ACH ACH Wire Wire transfer transfer Main Process Traditional Current Technology Internal Internal Systems Systems Model Model Manual Manual ( ( Paper Paper Based Based Or Or Manual Manual Entry Entry ) ) Accounts Accounts Payable Payable And And Receivable Receivable ERP ERP Payment Payment Initiation Initiation Model Model Paper Paper Telephone Telephone Buyers Buyers system system Banks Banks website website supplier supplier system system Information Information Exchange Exchange Model Model Mail Mail / / Phone Phone /Fax /Fax Meetings Meetings / / EDI EDI Remittance Remittance and and Reconciliation Reconciliation Model Model Mail Mail / / Phone Phone / / Fax Fax FEDI FEDI /ACH /ACH 12/9/

44 G.B.S.E.T : Applications & Technologies Connectivity - 1 Wireless Data Solutions WAP Enabling M-Commerce Solutions Content Re-purposing etc Web protocols : 1. FTP 2. Web Services 3. Generic DB 4. SOAP 5. SMTP 6. HTTP...etc Customization of the Http Request ( WSDL ) and API tools, for better and more secure - dynamic results Function Interfaces : UDDI SOAP - WSDL Applications : ASP.NET, Visual studio c# etc Databases: MS SQL-Server IBM DB/2 etc Transports : Http Get/Post etc Chatting / Messaging : Oracle AQJMS etc 12/9/

45 G.B.S.E.T : Applications & Technologies Connectivity - 2 G.B.S.E.T -G Module Authoring Tools Applications interfaces Registrations Database & Modules Generating Tool G.B.S.E.T - G Executables Files Parsers Security Tools Rules Code Interface Code HTTPS SMTP EDI Document Exchange Runtime services Document Repository 12/9/

46 Thank you for your time We appreciate your queries and comments. For more details and updated Technical Prospects, Financial Docs and Futuristic Potentials, please check our project dedicated website : For more info please contact, Mr. Weam Gharbeyah at: weam@gaset-gbset.com 12/9/