Continuous Strategic Alignment the EA Way. SIM EA Working Group

Transcription

1 Continuous Strategic Alignment the EA Way SIM EA Working Group

2 Topics Enterprise Architecture What is it, and what isn t it? EA Core Concepts Communicating in the language of EA The processes of EA: EA Creation and EA Transformation Achieving business strategic alignment and tactical transformation

3 What s wrong with this picture? top IT management concerns of CIOs in 2006 the alignment of IT and business at their companies Survey by the Society for Information Management. (InformationWeek, 18Sep06) Yet again, alignment is the top priority for CIOs Business Alignment: The Eternal Priority (CIO Insight, 22Mar07) 2007 Leon. A. Kappelman, Ph.D.

4 Alignment, flexibility, agility, simplicity and so on are design objectives; answers to questions like what do we want it to look like? The answer to the question how do we accomplish it? is what most now call planning or strategic planning ; We call it Enterprise Architecture. Fed Chairman Bernanke calls it "intangible capital "In the case of information and communication technologies investments in associated intangible capital -- figuring out what to do with the computer once it's out of the box -- are quite important indeed. June 2006 commencement MIT 2007 Leon. A. Kappelman, Ph.D.

5 Wikipedia Definition Enterprise Architecture is the practice of applying a comprehensive and rigorous method for describing a current or future structure for an organization's processes, information systems, personnel and organizational sub-units, so that they align with the organization's core goals and strategic direction. Although often associated strictly with information technology, it relates more broadly to the practice of business optimization in that it addresses business architecture, performance management and process architecture as well.

6 What is EA? EA is A new way of thinking, communicating, and doing. Change in culture, hearts, and minds in the enterprise. A journey, not a task. Capturing & managing all the knowledge about enterprise Using that knowledge to manage the enterprise in order to achieve alignment, agility, simplicity, and any other objectives Leon. A. Kappelman, Ph.D.

7 Productivity and Quality Industrial Age: Enormous productivity gains due to intellectual/intangible capital of scientific management Information Age: EA is also about enormous increases in productivity & quality. THINK ABOUT IT: Managing for productivity and quality is central to management practice today. But when we say efficiency or productivity most don t think of Taylor, his 1881 paper, 1911 book, or the words scientific management Nor do we think of Joseph Juran, his 1928 pamphlet, 1951 Quality Control Handbook, or the words statistical quality control when we say quality or effectiveness. I don t know what we ll call EA in 50 years, but I m sure successful managers will be doing it Leon. A. Kappelman, Ph.D.

8 Language EA is about communications and the creation of a shared language to think and talk about the enterprise. CONSIDER THIS: If the people of the enterprise cannot adequately communicate in order to synchronize their thinking, then how can we expect the tangible things managed by those people to be synchronized with the more intangible things like strategy, goals, and objectives? Leon. A. Kappelman, Ph.D.

9 A way to think about EA Classification is a way of Communicating Complexity Change 2007 Zachman Framework Associates

10 Communication Classification mitigates Complexity What How Where Who When Why 2007 Zachman Framework Associates

11 Perspective Classification mitigates Changes Scope: Strategist s Boundaries Business Concepts: Executive Leader s Vocabulary Architect s System Logic Engineer s Technology Physics Implementer s Component Configuration Worker s Operation Instantiation 2007 Zachman Framework Associates

12 EA is a tool for management to Accelerate complex enterprise changes 2007 Zachman Framework Associates

13 A way to think about EA Associations are a way of Implementing Classifications (parts) Integrations (with glue) 2007 Zachman Framework Associates

14 Communication Integration What How Where Who When Why The business will achieve a significant growth of market share by focusing on customer loyalty 2007 Zachman Framework Associates

15 Integrated communication knowledgebase What How Where Who When Why Boundary Concepts Logic Physics Components Instances 2007 Zachman Framework Associates

16 Intent of Enterprise Architecture Enterprise Architecture (EA) is a strategic management discipline that creates a single, holistic view of the business processes, systems, information and technology of the enterprise designed and optimized to create shareholder value by achieving both the long-term business strategy as well as current business objectives. The primary output of enterprise architecture is a roadmap that evolves the as-is business processes, systems, information and technology of the enterprise from the current state to the desired future state, e.g. strategic alignment 2007 EAdirections

17 DEFINE/ REFINE BUSINESS STRATEGY PLAN FUTURE STATE CONDUCT ENVIRONMENTAL ANALYSIS IDENTIFY BEST PRACTICES DERIVE REQUIRED CAPABILITIES IDENTIFY & ANALYZE GAPS ASSESS THE ENTERPRISE PRIORITIZE ACTIONS CONDUCT IMPACT ANALYSIS PLAN & IMPLEMENT ACTIONS IDENTIFY & RECOMMEND ACTIONS 2007 EAdirections

18 Roadmaps & Lifecycles Business Vision & Strategy EA Creation Business Value Bus. Info. Transformation through Asset Portfolio Improvements, Retirements, Consolidations, Rationalizations, etc. Bus. Tech. Info. Sol. Future State Transformed Enterprise Tech. Sol. Transformation through New Business Projects Current State Time 2007 EAdirections

19 The Balancing Act Top-Down - Strategic Big-Picture Enterprise Context Strategic Alignment Consistent Decision-Making Multi-Year Value Extraction Bottom-Up - Applied Activity/Asset Focused Project/Initiative Support Practical results Short-term Value Extraction 2007 EAdirections

20 EA Action Guidelines: Getting Started Use collaborative approaches to DOING and GOVERNING EA: Organize an EA group Develop understanding and agreement about language, models, and methods Get participation & commitment from IT & business management Determine the goals, focus, scope, and priorities Start small and show early success Monitor, evaluate, and improve on a continuous basis Use EA in IT to continuously improve systems development, security, operations, and user support to better serve enterprise needs 2007 EAdirections Leon. A. Kappelman, Ph.D.