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1 The presentation will begin shortly. Audio will be streamed directly via your computer speakers. Enjoy the webcast!

2 Seattle, WA March 12-16, 2018 Register:

3 Solution Series Unlock the Value of Strategic Spend Management Adam Lang Senior Product Marketing Manager SAP Concur Mike Dailey Sales Executive SAP Concur Wendy Sward Strategic Solutions Expert SAP Concur

4 Adam Lang Senior Product Marketing Manager - SAP Concur

5 Just for a moment Airlines Meals Rental cars Conferences Marketing collateral Team events Coffee Office supplies Market research Hotels Sponsorships IT equipment Education & development Client dinners Mileage 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 5

6 Taking it one step further Checks Cash Ghost cards Virtual cards P-cards Corporate cards Personal cards 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 6

7 The complexity of managing spend Managing employee initiated spend is time-consuming and complicated; it s hard to be anything but reactive SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 7

8 Disconnected Systems Lack of accurate and timely data Challenging to stay on top of payment due dates, which leads to late fees Limited Insights to maximize working capital 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 8

9 Mike Dailey Sales Executive - SAP Concur

10 Managing spend is a distraction, not a differentiator. 10

11 There s a Lot of Spend to Manage! Direct Indirect Indirect P-card Expense PO PO non-po reports 11

12 Automation and Efficiency Alone Are Not the Answer 12

13 What does AP Prioritize? What are the most important factors driving AP in the functions it can deliver on for its organization? Reducing processing costs Increase invoice /payment data visibility 41% 40% Improve reporting & analytics Better collaboration w suppliers Better collaboration w procurement 28% 26% 24% Source: Ardent Partners, August,

14 Real World Example Office supplies & $200,000 $150,000 14

15 Another Real World Example Conference expenses Conference Expenses & 15

16 And another Conference expenses Technology Equipment & 16

17 You ARE Missing Out Qtr 1Q17 2Q17 3Q17 4Q17 Ofc Supplies Trade/Convention Ofc Eq/Hdwr $52,620 $131,808 $39,677 $639,019 $47,278 $23,388 $53,340 $35,585 $37,311 $61,465 $38,062 $62,420 $66, mo Expense Report, by Category 17

18 So what s the answer? 18

19 SAP Concur: Captures/Manages All Company Spend 10M+ Invoices processed yearly Expense 2,600+ Invoice clients 3.7 Avg cycle days 6,900 Global employees 3 Global Capture Centers Travel Invoice >$85B Spend processed 120K+ Avoided dupe payments 7.6M Mobile users 19

20 The Concur Approach Create a mobile experience. Deliver in-depth insight. Integrate data from any source. Create an efficient AP engine

21 Concur Invoice Business Value 505% 5-month $15,418 34% 51% 45% 11% Five year ROI Payback period Average annual savings per 1,000 invoices Time on invoice mngt tasks Average vendor pay acceleration # of questions to AP from vendors LOB staff productivity from mobile The Business Value of Concur Invoice report, IDC, Inc., February,

22 Wendy Sward Strategic Solutions Expert- SAP Concur

23 Agenda AP Removing the touch points of Invoice Processing Purchasing Analytics of your Organizations Spend & Opportunities Finance Identify & Reduce your Invoice Cycle Times Controller New Payment & Cash Optimization Strategy 23

24 Traditional Paper process & AP Processor Role 30-40% of the processor day can be spent resolving PO Issues Paper AP Process: 1. Receive Paper Invoices from the mailroom 2. Sort Invoices PO vs Non PO Invoices 3. Data entry Invoice for payment If PO Is received and OK to Pay submit for payment If PO Is NOT received or has PO Exceptions make a pile of Invoices & Buyers or Receiving Dept 24

25 AP PROCESSOR INVOICE TASKS Managing Receipt Issues: Wait a couple days. Re-enter Invoices & see if received. May need to enter an Invoice w/po 2-3 times before it is OK to Pay. Action: 1. the DC alerting of PO Receiving Issues 2. Wait a couple days and re-enter Invoices to see if received 3. Alert Buyer or Requisitioner if Goods are still not received Continue to hold Invoice and check back 25

26 Get out of the Weeds of PO & Non-PO Invoice handling Receive the Invoice Read the Invoice via OCR & Verify Create a Payment Request Automatically Match to the PO Smart Technology No Learning PO Matching Rules Based on: Quantities and Unit Prices Line and Header Totals Amounts (net/gross) One-to-One and/or Life-to-Date Submission: Allow or Prevent Submission Icons and custom messages Auto Submit Auto Submit = Reduce touch points 26

27 Get out of the Weeds of Invoice PO matching 27

28 Optimizing the Data Analytics of your Organizations Spend 28

29 Reporting on your Organizations Spend by Role AP Processor Purchasing Receiving Approver Vendor Manager Reporting/ Analyst 29

30 Burst a report to Receiving Department Auto Submit = Reduce touch points Once Received 30

31 Procurement Dashboard Analytics Example: Invoice PO Exception - Purchasing Workflow Cycle Times 31

32 Actionable Analytics for Receiving & Purchasing Teams Aging of your Open PO s & what s matched to an Invoice 32

33 AP Processor Cash Optimization: identifying Invoices that are at risk of missing a discount 33

34 Leverage the strength of a Concur Expense & Invoice Platform Stronger Analytics of your Organization Spend 34

35 What s New: Invoice Payment Strategies What is Invoice Pay Concur Invoice Pay is now integrated with Virtual Card Payment Providers One-Time Use Card Concur Pay Provider Concur Invoice Pay Concur Pay Provider One Time Use Card Authorization Credit cards (virtual) Vendor Credit Card Posting is sent back to Concur 35

36 What s New in Invoice Payment Strategies you should know Here are a few of the Concur Pay Provider Virtual Card Program Features: One Time use Credit Card Card Data is sent securely to Vendor Credit Card is authorized for specific amount and expiration date Virtual Card Reconciliation back to Concur Invoice The ability to gain Credit Card Rebate dollars The ability to optimize your cash flow Alerts can be triggered, if a Vendor has not processed the Virtual Card Payment 36

37 Questions?