CONTINUOUS REINVENTION. IT Blueprint for Digital Transformation. Julie Canepa CIO, Cisco ANZ

Transcription

1 CONTINUOUS REINVENTION IT Blueprint for Digital Transformation Julie Canepa CIO, Cisco ANZ

2 Communications are Being Redefined 2.5 T 50 B 6.1 B 26 Connectable Things Devices Connected by 2020 Smartphones Connections Per Human Companies Must Reinvent Their Operating Models Source: World Bank, USDA.Gov, CCS Analysis

3 The Four Eras of IT Mainframe PC + Web Cloud + Mobile IoT + Analytics + Automation (ML) IT Era xz86 Linux Web VMs iphone Cloud Containers GOOG TensorFlow Primary Usage Automation of Accounting Automation of Paper Processes Pervasive Communications Consumer & Social Apps Many devices New Systems of Engagement Highly Predictive Ecosystems Security 24/7 Industrial IoT Autonomic Infrastructure Drivers of Innovation Enterprises Consumer Digitisation (Data) & IoT (Machines)

4 What Is Digital Transformation? New Customer/Citizen Experiences Innovative Business Models Empower Workforce Innovations Value Reimagined Work Reimagined

5 Driving the Digital Business Transformation Business Outcome Focus One Conversation Between IT and Business Cultural Shift Business Transformation New Solutions New Consumption Models New Ways of Working IT and LOB work Together and Iterate Together

6 Cisco Digital Operating Model Security Simplification Automation Monitor & Adapt Continuous Innovation IT as a Service Simplify Everything Modular IT Extend the Cloud Insightful Data Self Service Continuous Delivery

7 Cisco at a Glance 73, , Employees Connected Stakeholders Countries Offices Services 30.1MW 6,636 Data Center Capacity LAN Switches 57PB 12,013 Overall Usable Storage UCS Blades 204,800 Connected Devices 46,903 Production Virtual Machines 4,423 Routers DNS 5.8B DNS Records/day

8 Deliver IT as a Service Build and Run IT Like a Business z Build a Service Catalog IT Service Leaders as GMs Insight-Driven Business Fund Innovation 30 Services Published to Employees Cost Transparency Digital Business Partner Security Leader in Every Service Empower GMs to Make Tradeoffs Based on Goals & KPI s 5% Budget Minimum Allocation ITaaS is a Cultural Change Protect Your Customers from Going to the Competitors Shadow IT

9 Simplify Everything Digital Storefront for the Employee Experience estore Services Catalog Find Experience Choose Policy Orchestration Applications Data Compute Storage Storage Network Use

10 18 Service Cases 15 Steps 1 Simplified Experience 3 Steps 8 Weeks Minutes 8 77% Cost Business Savings Speed Outcomes Security

11 Continuous Delivery Build the Right Thing (Business) Speed Start with MVP Security In Every Service 2X 60% Increase in Delivered Capabilities Reduction in Vulnerabilities Build the Right Way (IT) Quality Tied to Business Value 92% Increase in Quality Cisco Accelerated Continuous Delivery from 23% to 73% of Services in 18 Months

12 Cisco on Cisco: Digital Workforce Transformation Increase Employee Productivity Reduce Space & Operating Costs Be a Great Place to Work Spark Integration for Customer Service Work Where and When Life Requires Cisco Child Care Live Video Access 200+ Cloud Delivered Demos (dcloud) Connected Workspace TelePresence & Spark 200+ EV Charging Stations Digital Ceiling - Insights & Personalization Self Service estore Catalog Onsite Health Center

13 What does this mean to you? 2016 Cisco and/or its affiliates. All rights reserved. Cisco Public

14 Digital Disruption will reshape Markets and Industries 40% Market incumbents displaced 3 YEARS 1 in 4 Expected time to disruption* Companies actively responding

15 Industry View of Value at Stake $3.1T Financial Services $2.0T Service Provider $1.6T Professional Services $6.4T Manufacturing $1.4T Healthcare $2.8T Retail $1.1T Oil & Gas Top Industries, Ranked by Value at Stake ( )

16 Cisco IT: Blueprint for Digital Business Enable New Business Models 1 Outcome Focus IT in Lockstep with Business Transformation, One Conversation 2 Simplify Everything IT as a Service Supply Chain, Customer Care as a Service Simplicity Build Modular IT and Automate 3 Agility Decouple, Modularize, Reuse, Microservices, Extend to Cloud 4 Deliver Data to Drive Business Decisions Data as a Service: LoB Self-Service Consumable Data 5 Continuous Delivery DevOps, CICD, Start With a Minimum Viable Product Insights Innovation

17 Key Takeaways Continuous Reinvention Listen to Customers Test Rewrite the Rules Scalable Platforms Repeat Customer Success Deploy Speed and Endurance Lead the Journey Refine

18