Treasurer s Town Hall

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1 Treasurer s Town Hall J. Michael Gower Executive Vice President for Finance and Administration and University Treasurer College Avenue Student Center May 23, 2016

2 Agenda Transformation at-a-glance Transaction Flows Changes to Business Processes System Integration and User Acceptance Testing Training How You Can Be Involved Q&A 2

3 TRANSFORMATION AT-A-GLANCE 3

4 Administrative Information Systems Financial, Procurement, and Human Resources and Payroll Environment Procurement (SciQuest) Accounts Payable Director Supplier Manager Oracle Cloud Financials Procurement Data Warehouse Req/Ord Manager Sourcing Director Cash Management Budgeting (Hyperion) HFM Contract Compliance HPCM Accounts Payable Projects & Grants Oracle General Ledger Financial Data Warehouse (Reporting) DRM Planning Expense Human Resources and Payroll PeopleSoft Accounts Receivable NOTE: HFM (Hyperion Financial Management), HPCM (Hyperion Profitability and Cost Management), DRM (Data Relationship Management), Planning (Hyperion Planning) 4

5 Procurement: Transaction Flow Transaction Types Purchasing needs Payment requests from external systems, i.e., student and patient refunds Expense requests SciQuest Requisitions Purchase Orders Receipts Invoices Suppliers PeopleSoft HR and Payroll Oracle Cloud Fusion Procurement SciQuest data, and approval to pay invoice Payments Expense Expense requests Payments Data Warehouse Procurement and Expense Accounts Payable and Purchase Orders Transaction Detail Suppliers Chart of Accounts Values Employees

6 Business Process Changes Procure to Pay (1/2) Create Request for Proposal (RFP) Electronic RFx Request Form in online procurement system (SciQuest) used by units to originate request Electronic RFP drafted in SciQuest by Procurement Services Evaluation scorecard attached to RFP for electronic routing, review, and approval This improvement means Units can track status of RFP events from creation to award One electronic system for sourcing, contracting, and procuring items Increased efficiency, leading to shorter processing times

7 Business Process Changes Procure to Pay (2/2) Manage RFP Suppliers must register in SciQuest to participate in RFPs Supplier questions and bid responses entered and submitted electronically via supplier portal Evaluate RFP Evaluation report attached to electronic RFP record Electronic awarding of RFP and notification to winning bidder This improvement means Visibility into sourcing activities, including previous evaluations and awards Standard templates for Intent to Award and Non-Intent to Award Ability to implement and measure key performance indicators for strategic sourcing

8 Business Process Changes Expense Management (1/2) Expense Entry Expenses entered online by employee (or delegate) via Oracle Receipts can be uploaded electronically Retention of paper receipts determined by units This improvement means Elimination of manual entry and scanning for Accounts Payable processors Ability to track and report on expenses Ability to enter expenses details via mobile device Pre-approval process within units may continue

9 Business Process Changes Expense Management (2/2) Approve Expense Entry Expense reports routed automatically to UDO Business Manager for approval Assignment of employees to UDO Business Manager identified and updated in Oracle UDO Business Managers will receive more expense reports for approval System-driven workflow for expense approval More timely approval of expenses This improvement means

10 Financial Management: Transaction Flow Transaction Types Time & Labor Internal Source Systems Journal Entries Project Detail PeopleSoft HR and Payroll Employees Commitment Acctg/Payroll Time & Labor Benefits SciQuest Procurement Data Oracle Cloud Fusion Journal Entries Cloud Subledgers Source Systems Manual Project Detail Bank Statements Data Warehouse General Ledger Balances Project Detail Payroll Detail Reporting Grants RAPSS Pre-awards Grants

11 Business Process Changes Create and Manage Projects Create and Manage Projects Need to establish guidelines to assist units with tracking projects Additional set-up required before transactions can be recorded Transactions charged to project strings instead of general ledger strings This improvement means Increased detail and transparency associated with transactions Greater control of transactions and expenditures Ability to drill down from general ledger to projects

12 Business Process Changes Process Accounting Transactions Process Manual Journal Entry Approve Manual Journal Entry Journal entries entered directly in online financial system (Oracle) Project adjustments entered in the projects module Journals can be created automatically for financial transactions recorded in Oracle sub-ledgers Journals routed automatically to Unit-Division-Organization (UDO) Business Manager for approval Journals approved directly in Oracle Journals can be posted to other units/departments, UDO Business Manager responsible for notification outside of Oracle This improvement means Approvers can review and approve journals immediately Elimination of paper process for RBHS Electronic approval process

13 Human Resources and Payroll: Transaction Flow Transaction Types Time & Labor PeopleSoft HR and Payroll Employees Commitment Acctg/Payroll Time & Labor Benefits Oracle Cloud Fusion Payroll Journal Entries Payroll Project Detail Payroll Detail Data Warehouse General Ledger Balances Project Detail Payroll Detail Reporting

14 Budget Planning and Forecasting: Transaction Flow Transaction Types RC Budgets Cost Pool Budgets (4) (1) Hyperion Planning Budgets Actuals (for historical) Budgets (4) Actuals (5a) Oracle Cloud Fusion Budgets Actuals Forecasts Reporting Data Warehouse General Ledger Balances Actual Budget Cost Pool Allocations (3) Cost Pool Budgets (2b) Forecasting Forecasts Forecasts Reporting Process Steps 1. Cost Pool Budgets are input to Planning by Cost Centers. 2. Allocation Metrics and Cost Pool Budgets are loaded to HPCM. 3. Cost Pool Allocations are generated in HPCM and sent to Planning to inform the RC budget process. Allocation Metrics (2a) HPCM Allocation Engine 4. Responsibility Center Budgets are input to Planning. 5. Budgets are passed from Planning to Cloud for reporting. 6. Actuals are passed to Forecasting and Planning from Cloud during period close. Forecasts are periodically passed back to Cloud.

15 SYSTEM INTEGRATION AND USER ACCEPTANCE TESTING 15

16 Testing: System Integration and User Acceptance New systems will be thoroughly tested using a logical sequence that closely controls the introduction of new testing variables. Test Execution System Integration Testing (SIT Cycle 1) Confirms that business processes work as designed across an integrated set of modules and integration partner applications System Integration Testing (SIT Cycle 2) Involves a second execution of the integration test plan with a second run of conversions and additional configurations identified during SIT1 User Acceptance Testing (UAT) Business scenarios confirm that individuals can perform their jobs and provides a day-ina-life experience to the user before production go-live. All testing participants will be trained prior to the start of SIT1 Functional Teams and Super Users Super Users End Users Testers will enter transactions, verify and reconcile data

17 Today System Go-Live In Progress Planned Calendar Year 2016 Apr May Jun Jul Aug Sep Oct Financial Management SIT1 4/25 5/27 SIT2 6/20 7/29 UAT 8/22 9/16 Training (8/15 start) Human Resources and Payroll SIT1 5/2 6/6 SIT2 6/13 7/8 Parallel 1 7/11 8/5 Parallel 2 8/15 9/9 Parallel 3 9/5 9/23 Training (7/11 start) Procurement SIT1 5/31 6/17 SIT2 6/22 7/12 UAT 9/6 9/23 Training (7/11 start)

18 TRAINING 18

19 Training Strategy: A Comprehensive Solution Support Training Tools Super Users Virtual Help Desk Chat Room Campuses Roles Access to Training Availability Audience Logistics Classrooms Class Schedule Projectors, PCs, etc. Instructors Curricula Courses Modules Content Instructor-led Training Process Documentation Hands-on activities Attendance Tracking E-learning Delivery Tools 19

20 Training Approach Financial Management Central Training Procurement Human Resources and Payroll Universitywide Training Oracle Financial Management SciQuest PeopleSoft Processes Transactions Reporting Post-Training Support: Office Hours, Job Aids, Help Desk 20

21 Training Delivery: Five Phases of an Effective Approach Before Training During Training On the Job Prepare Me Tell Me Show Me Let Me Tell Me Show Me Let Me Road shows Communications Testing experience Process overview and context Classroom dialogue Course slides Live system (training environment) How it fits into my work Transactional demonstrations Live system (training environment) Process flows Hands-on exercises Practice in training environment Exercise data sheet Help Me Support phone, , live Simulations Training environment and exercises April/May June/September September/Ongoing

22 Next Steps Partner with schools, departments and units to operationalize new business processes (June through post-go live) Continue to perform integration testing for all systems (Now-September) Develop training curricula and materials, implement plan to support delivery (Now-go live) Host road shows for Financial Management, Human Resources and Payroll, and Procurement (June-July) Engage staff and faculty to form community in support of the rollout (ongoing) 22

23 HOW YOU CAN BE INVOLVED 23

24 Stay Connected through Communications Message from President Barchi Finance and Administration Website Road shows Newsletters Treasurer s Town Hall Launching a new AIS Website! finance.rutgers.edu/ 24

25 Contact Us Send questions, suggestions and feedback to: Reach out to a Business Advisory or School/ Unit Representative Group member Visit the Finance and Administration Website for contacts me 25

26 Questions?

27 Next Treasurer s Town Hall Monday, June 13 2:30-4:00 p.m. Rutgers University-Newark Paul Robeson Campus Center Essex Rooms