INDIA RETAIL-TECH LANDSCAPE. Last-Mile Delivery. Robotics. E-Commerce. Rental Platforms. Marketing. Supply Chain and Logistics Management:

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1 Robotics Deep Learning Intelligence and Data Analytics E-Commerce Rental Platforms Marketing End-to-End E-Commerce Platform Providers/ Multichannel Retail Management Last-Mile Delivery Supply Chain and Logistics Management: Visual Search/ Visualization Payments In-Store Technology RETAIL-TECH LANDSCAPE INDIA

2 Retail-Tech Landscape India E-Commerce: Creating solutions that help provide an array of product choices, customized recommendations, automated customer service and targeted promotions. Flipkart Bigbasket Flipkart is India s largest home-grown multi-category marketplace and online retailer. Walmart owns a 77% stake in the retailer. Bigbasket is India s first online grocery retailer. It is also the country s largest grocery retailer. Myntra Pepperfry Myntra is a fashion e-commerce company selling both domestic and international brands. Flipkart acquired Myntra in Pepperfry is the largest online furniture and homeware retailer in India. Nykaa Qtrove Nykaa is an online retailer of domestic-, internationaland own-branded makeup and personal care products. Qtrove is a marketplace for curated and handmade products that are made by small enterprises. Qtrove promotes non-mass produced natural and sustainable products. End-to-End E-Commerce Platforms/Multichannel Retail Management: Supporting retailers across all stages and channels in delivering the customer proposition. KartRocket Ace Turtle BuildaBazaar Zepo Primaseller KartRocket is an end-to-end e-commerce software platform for businesses that wish to launch their own website. Its services include payment gateway integration, e-commerce store layout design and mobile app. creation and integration, and automated shipping. Ace Turtle provides technology for multichannel retailers. Its suite of offerings includes tools for order management, inventory management, catalog management, cross-border e-commerce, fulfilment and marketing. BuildaBazaar offers a hosted e-commerce platform for businesses that want to sell online. It creates customized online stores and offers tools for payment, catalog management, order management, logistics and marketing. Zepo helps small businesses sell online and offers services such as website creation, marketing, logistics and marketplace management. Primaseller offers tools to retailers to integrate retail store-fronts across channels and marketplace platforms. It also provides POS software, inventory and order synchronization, purchase order automation, payment facilitation, shipping management and synchronization of invoices and purchase orders. 1

3 Deep Learning: Producing insights and facilitating decisions through algorithms informed by machine learning, a technology that enables computers to observe and learn from large sets of data and make decisions without the need for human input. Cognitif Streamoid Moonraft Cognitif combines CCTV surveillance footage with machine learning and deep learning algorithms to produce insights and data. Cognitif s tool for physical store retailers provides insights on store traffic and conversion, shopper demographics, the effectiveness of marketing campaigns, staffing and queues, and inventory shrinkage. Streamoid behaves as a stylist and shop assistant, and offers search and style recommendations through its AI platform for fashion and retail. Moonraft uses technology to drive design-led experiences. Moonraft s Vera tool is an AI shopping concierge which helps in-store shoppers view recommendations for products selected and complete purchases using a combination of life-size screens and endless aisle kiosks. Robotics: Building robots and robotic systems to streamline the management of warehouses, distribution centers and fulfillment centers and developing conversational robots for customer service. GreyOrange ifuture Robotics Hi-Tech Robotic Systemz Invento Robotics GreyOrange designs and manufactures robots and robotic systems for automation in warehouses, fulfilment centers and distribution centers. Some of its key clients in India are Flipkart, Myntra, Delhivery and Pepperfry. ifuture Robotics creates warehouse automation robots that use machine vision and parcel sorting technology. Hi-Tech Robotic Systemz develops warehouses robots that assist with storage and retrieval and self-driving vehicles that work through a cloud network. Invento Robotics has created conversational robots for use in retail, offices, hotels, industry events and parties. Its robots navigate independently, recognize speech in mutliple languages and make basic conversation with people. Payment: Creating software to manage, accept and ease payment and offer new possibilities for shoppers, such as mobile digital wallets. Paytm MobiKwik Razorpay Ezetap Paytm is an e-commerce payments technology and digital wallet company. It enables payments across categories and services such as utility bill payments, event and movie tickets and travel bookings. MobiKwik is a mobile payments network and digital wallet, facilitating payments across sectors and categories, including paying for shopping bills, hotel bookings, bus tickets and mobile-phone currency recharges. Razorpay s payments suite includes tools for setting up a payment gateway on business websites, creating subscription plans for automating recurring transactions and routing payments between vendors and consumers on a marketplace. Ezetap s universal payment acceptance platform facilitates payments between businesses and consumers across sectors and payment intruments such as cheques, cash and mobile wallets. 2

4 Instamojo Instamojo is an on-demand payments gateway serving businesses across categories, channels and payment methods. Instamojo s application also allows businesses to manage their accounts, gain insights on sales and transactions, and resolve disputes between parties. Rental Platforms: Enabling the sharing economy by providing consumers with the ability to rent products from various categories. Furlenco Rentomojo Furlenco provides furniture rental for users in seven cities in India. The startup restores furniture before renting it out and provides free pick-up and drop-off. Rentomojo is a rental platform for furniture and home appliances. It is available across eight cities in India. Flyrobe Swishlist Flyrobe is a fashion rental platform for luxury and ocassionwear. Users can rent ethnic Indian as well as Western clothing on the site. The service is available across several cities in India. Swishlist is a platform for renting high-fashion designerwear. Outfits chosen by users are delivered two days ahead of the date they choose to wear the clothing. Bragpacker LittleBird Rentals Bragpacker is a rental platform for travel gear such as luggage, backpacks, DSLR cameras, Polaroid cameras, GoPro cameras, baby strollers, tents and trekking equipment. The service is currently available in Mumbai only. LittleBird Rentals is a platform to rent baby furniture and equipment such as strollers, car seats, high chairs, tricycles, bassinets, drawers, changing tables and beds. The service is available across Delhi, Noida and Gurgaon. Intelligence and Data Analytics: Leveraging data to generate new opportunities and identify the likelihood of future outcomes in order to enable more strategic decision making. DataWeave Intelligence Node Discover Dollar DataWeave provides competitive intelligence-as-a-service to retailers and consumer brands in near real time by aggregating and analyzing data from the web, using its proprietory artificial intelligence (AI) technology. Intelligence Node provides data and insights to enable retail decision-making. Its tools provide competitive pricing analytics and product sales and consumer insights, as well as facilitate price optimization and automation, trendspotting and assortment planning. Discover Dollar helps retailers identify revenue leakages and overpayments, and initiate claims. It also provides insights based on the retailers historical purchasing behavior to help them negotiate better deals. Marketing: Connecting with consumers in the vicinity of physical stores and via social media channels to reach new audiences, engage with existing customers and effectively market to more segmented audiences than is possible through traditional marketing channels. StoryXpress StoryXpress is a video-marketing platform. Its proprietory cloud-based video-creation tool converts product photos to videos quickly. 3

5 InteractionOne Mobstac Nearbuy Cashkaro InteractionOne s app Mobmerry uses the Internet of Things (IoT) and beacons to connect brick-and-mortar retailers with consumers interested in lifestyle products. The app pushes out notifications and deals based on the consumers interests and proximity to stores selling products of interest to them. Mobstac provides proximity marketing campaigns through smartphones to prompt shoppers in the vicinity of stores to visit them. It also provides in-store shopper analytics to the retailer and indoor store-navigation for shoppers. Nearbuy is a hyperlocal e-commerce site that helps users discover and transact with merchants closest to them. Cashkaro is a coupons and cashback website which rewards customers that visit online retailers through its site. Cashkaro works with over 150 websites in India, including retailers such as Flipkart and Myntra. In-Store Technology: Creating hardware and software that helps consumers navigate inside retail stores and engage in interactive experiences, while enabling retailers to collect data for internal analytics, such as footfall and shoppers paths through stores. Perpule 1Pay Perpule 1Pay offers scalable, self-checkout technology, instore navigation and payments software for physical stores. ShopR360 Snapbizz Experiential Design Lab ShopR360 is a cloud-based video-analytics platform. It integrates with retailers existing store-security cameras to capture information and trends such as footfall count, heat maps, shopper paths and dwell times. Snapbizz equips brands and small-scale retailers or momand-pop shops with POS machines, tablets, scanners and software to help business owners manage inventory, sales and promotions. Snapbizz also offers a mobile app through which customers can place orders with the shop. Experiential Design Lab provides turnkey solutions for businesses and stores to create interactive and engaging experiences. Its offering includes Magic Mirrors and interactive tables, video walls and signage. Visual Search/Visualization: Enabling new shopping experiences through visual search and 3D visualization that enhance physical objects with digital content to create a virtual 3D environment. Turing Analytics Preksh Innovations House of Blue Beans Software developed by Turing Analytics uses machine learning to visually search and recognize products. The startup helps online and offline retailers understand their customers interests based on their searches, product reviews and photos they engage with. Preksh Innovations creates augmented reality (AR) and virtual reality (VR) software shopping solutions for retailers websites, Facebook pages and mobile apps. House of Blue Beans provides interactive and immersive visualizations using VR, AR and computer graphics, for home design and furnishing. It also provides photography services that use its patent-pending computer-graphics technology for retail visual merchandising. 4

6 Supply Chain and Logistics Management: Creating digital tools to optimize and automate tasks such as inventory tracking, demand forecasting and assortment optimization and to enhance supply chain visibility. Delhivery Porter FarEye Ninjacart Loadshare Delhivery offers shipping and freight services, warehousing services that include fulfilment and order management, inventory management, channel allocation, demand analytics and last-mile delivery. Porter is a marketplace for on-demand delivery services, providing commercial vehicles for enterprises and individuals. Porter s fleet of vehicles can service businesses across several sectors and retail categories including electronics and appliances, furniture, food and fast-moving commercial goods (FMCG). FarEye provides automation and order placement tools for sales agents. Its software suggests orders intelligently so that sales agents that visit dealers and retailers have an overview of inventory and can place orders to prevent excess stock or stockout situations. It also creates logistics management software for movement of goods between retailers, wholesalers and distributors. Ninjacart is a marketing platform for farmers to sell and transport fresh produce to retailers. Loadshare provides logistics and transportation management software for small- and medium-size enterprises (SMEs), from the time the product leaves the factory through to delivery to the consumer. Last-Mile Delivery: Providing services that enable efficiency and optimization in the delivery of goods to consumers, whether in the form of software management platforms to optimize delivery routes or services to facilitate delivery management. Locus Locus develops algorithms to enable efficient delivery of e- commerce orders. Its offering includes route optimization, 3D packing for space optimization within the delivery vehicles, location tracking and analytics. Xpressbees Smartbox Shadowfax Sendfast Xpressbees provides logistics and last-mile delivery management services to e-commerce retailers in India. Smartbox is India s first firm to create automated lockers from which shoppers can key in a code to collect their orders. Shadowfax is a crowdsourced delivery platform catering to food, pharmacy and e-commerce businesses. Its logistics software is applicable across various modes of transportation, including bike, minivan, truck and airplane. Sendfast is a technology platform with a last-mile delivery network for small and large e-commerce businesses. Sendfast provides scheduled delivery, route optimization and realtime tracking. 5

7 Deborah Weinswig, CPA CEO and Founder Coresight Research New York: Hong Kong: China: Hong Kong: 6/F, LiFung Tower 888 Cheung Sha Wan Road, Kowloon Hong Kong London: Marylebone Road London, NW1 6JQ United Kingdom New York: 1359 Broadway, 18th Floor New York, NY