BeLux Global Customer Reference Program

Transcription

1 Introduction BeLux Global Customer Program

2 Introduction Global Customer Program SAP BELIEVES YOU OUR CUSTOMER TELL OUR STORY BEST Your experience as a technology leader is an important source of information to us, and also to our entire ecosystem. We invite you to enhance your partnership with SAP by becoming one of our reference customers. Testify on behalf of SAP and showcase how your business is succeeding using SAP solutions. Throughout the duration of our engagement and your collaboration with us as a reference customer, SAP will look after your needs. We are committed to providing value to all our customers because we understand that your success is our success. ADVANTAGES OF BECOMING A REFERENCE CUSTOMER FOR SAP As a reference customer, you gain the benefits of our: Large customer community Build new relationships, network with reference peers at conferences, exchange best practices and lessons learned, and gain insights. Great customer care Enjoy a privileged relationship with your SAP reference manager. Visibility and leadership opportunities Take advantage of speaker opportunities at large SAP conferences such as SAPPHIRE NOW, and participate in cobranding activities. Cobranding allows you to build your personal and your company s brand through co-marketing activities such as success stories, business transformation studies, and press and analyst interviews. points Get rewarded for the support you provide. You can use your reference points for various SAP offers, credit, and future business opportunities, depending on the local regulations of the program in your country. 2 / 52 / 7

3 SAP Customer Program Introduction REFERENCE ACTIVITIES AND POINTS We tailor our engagement to match your willingness and readiness. SAP offers multiple different formats that allow you to share your success. All activities are agreed upon between you and your Manager to make this collaboration successful and enjoyable. PROGRAM ACTIVITIES AND THEIR REFERENCE POINTS One point is equal to 1 euro. Sales Activities Speak in person or on the phone to one or several of SAP s prospective customers. You can engage in: telephone calls Full-day or half-day reference visits (1:1) slive calls or on-site visits (1:few) Roundtable discussions at SAP events 450 Sign-up bonus*/** 450 call (1:1) 900 Half-day visit 1,800 Full-day visit (1:1) Marketing Activities Showcase your success publicly using collateral, videos, posters, or even social media. Join our great industry events and take part in a wide variety of activities. For example, you can: Engage in speaking opportunities at SAP events Produce collateral that highlights your successes Participate in interviews with the press and analysts Record a video testimonial about your experience with SAP Other Activities Allow SAP to use your logo, engage in key customer projects, and collaborate with you on future ideas. 1,800 slive call (1:few) 300 Roundtable discussions (1:1) 600 Roundtable discussions (1:few) We reward you with reference points for the support you provide to us. You may use reference points to settle SAP invoices or redeem your reference points for entry to SAP events.*** Ask your SAP Manager to provide a report of your current reference point balance. *Assigned once after the first reference activity **Assigned only once per customer, not per solution ***Check out the list of the events with your SAP reference manager 3 / 53 / 7

4 SAP Customer Program Introduction TERMS AND CONDITIONS SAP customers participating in the Global Customer Program and thus receiving benefits are prohibited to use these in order to make, offer, promise, or authorize payment of anything of value directly or indirectly to any of the following prohibited parties for the purpose of unlawfully influencing their acts or decisions: Employees, consultants, or representatives of the prospect Government officials or employees Political party officials or candidates Officers or employees of any public international organization Immediate family member of such persons (or any other person) for the benefit of such persons Business entertainment conducted for the fulfillment of this program must be appropriate, transparent, compliant with the policies of the guest s company, and absent of any appearance of an attempt to influence business decisions. Public sector customers are eligible to join the Global Customer Program but only after verification by the SAP Legal Compliance and Integrity Office (send to global-compliance-office@sap.com). Only a direct SAP customer can enroll in the customer reference program and earn reference points by taking part in approved reference activities. Your reference activities must be agreed upon in advance with the SAP reference manager to result in an entitlement to reference points. All reference requests must be arranged by SAP directly. points are based on the value of the euro. One reference point is equal to 1. points can be used against any SAP invoices or for entry to a selection of SAP global events (such as the SAPPHIRE NOW and SAP TechEd conferences). points cannot be used for SAP hospitality events (such as Formula One racing, Wimbledon tennis, Extreme Sailing, Soccer Champions League, and any other similar events). points cannot be used to pay invoices from partners. points cannot be converted to cash or other means of payment. points cannot be used to settle travel and hotel costs. Point balances expire after 12 months. points earned from the program cannot be linked to any other business discount or SAP promotion. points are offered to SAP reference customers as an additional service. They are not to be considered as an amendment to any existing or future agreement. The customer, not SAP, decides how reference points are used. SAP reserves the right to change or discontinue the program at any time. SAP will inform the customers enrolled in the program of all such changes. 4 / 54 / 7

5 SAP Customer Program INTERESTED IN JOINING OUR PROGRAM? Simply contact your SAP account executive, or send an to your SAP Manager. We are happy to assist you. Introduction Marielle Hellemons SAP Manager T: E: WATCH THIS ONE-MINUTE VIDEO to discover the Global Customer Program. FIND OUT MORE Thank you for your interest in SAP. Let us know how we can help improve your business practices and processes with SAP solutions and services. Visit the SAP sales office nearest you. 5 / 55 / 7 Studio SAP 42842enUS (16/10)

6 No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. Please see for additional trademark information and notices. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE s or its affiliated companies strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions. 6 / 7