First Data and FDIS Overview

Transcription

1 First Data and FDIS Overview First Data Learning Organization Developer: FDLO Rev: 01/20/2012 V1.0

2 Agenda First Data Merchant Services 2

3 What does First Data do? We make it fast, secure, and reliable for individuals and businesses around the world to buy goods and services using virtually any form of payment. Merchant Processing/ Acquiring Credit VS, MC, DC, and AMEX Debit PIN and Signature Check Processing Paper and ECA Point of sale terminals and distribution Secure IP Solutions Prepaid Payroll Distribution Mobile and PC Internet Solutions Fraud & Risk Management Gift and Loyalty Solutions PCI Compliance Tools First Data Process Transactions Fund Merchants for Payments 3

4 A Recognized Leader in Electronic Transactions and Payments Employs more than 25,000 experts worldwide. Enables approximately 4.6 million merchant locations to securely accept electronic payments. Process in the billions merchant transactions annually. Processes over 532 million accounts on file for 1700 card issuers of credit, retail, debit, commercial, healthcare and oil cards. For four years running, First Data has been ranked No. 1 in the Financial Data Services category of the FORTUNE 500 list ( ) Walmart and Starbucks, two of First Data s top customers, receive 2010 Paybefore Awards for their innovative payroll and prepaid products 4

5 First Data Chronology 1976 First Data becomes the first processor of Visa and MasterCard bank issued credit cards American Express buys 80 percent of First Data Resources 1992 First Data spins off from American Express and holds an IPO (NYSE: FDC) First Data merges with First Financial Management Corporation, owner of Western Union Financial Services, Inc First Data Merchant Services forms as a result of the merger between Card Establishment Services and National Bancard Corp First Data acquires TASQ Technology, a provider of POS devices First Data merges with Concord EFS. The new combined entity offers greater choice, voice and innovation to the payments industry First Data announces plans to separate Western Union into an independent, publicly traded company through a tax free spinoff. First Data completes successful spinoff of Western Union Merger agreement with KKR closes in September, and First Data becomes a private equity company First Data and Bank of America form Bank of America Merchant Services. 5

6 First Data Merchant Services Experienced sales and relationship managers able to consult on your specific payment needs. Vertical market expertise yielding best practices and innovation. Integrated debit, credit, prepaid and check solutions. 24 x 7 customer services handling 76 million calls/year. 4.9 million merchants worldwide and growing Industry leading 99.99% network availability Service level agreements to answer calls quickly 6

7 Where does FDIS fit into First Data? First Data Independent Sales A channel of First Data. An Independent Sales Organizations (ISO). Registered ISO/MSP for Wells Fargo Bank, N.A., Walnut Creek, CA. Legal Entity- Cardservice International, LLC ISO RSA PNC FDIS BAMS Wells DBA (Doing Business As)- First Data Independent Sales. Independent Sales Agents such as yourself sell on behalf of this entity. 7

8 First Data Independent Sales FDIS Goals Provide the highest quality products and services in the marketplace. Attract high quality Sales Agents, as the selling force of FDIS. Support the sales force in every way possible to achieve company goals and create long term growth FDIS Core Competencies FDIS is competitive in pricing FDIS is in the credit and debit card processing business. FDIS specializes in bankcard processing Through FDIS, merchant have access to one of the largest credit card fraud, loss prevention, and chargeback departments in the industry. FDIS Agents are responsible for Soliciting Business Assuring profitable pricing Form business relationships Remain Knowledgeable Represent your agent office according to compliance regulations 8

9 FDIS - Our Solutions to Merchants FDIS provides business solutions Equipment Supplies Processing FDIS provides full service to our merchants Account approval Equipment installation Low, competitive pricing Deposits via ACH Detailed daily reports of sales and totals via terminals, online reports, MyMerchantOffice (MMO) and monthly statements 24 x 7 Customer service 9

10 Questions?

11 First Data and FDIS Overview Thank You! First Data Learning Organization