NTT DATA s Global Business. December 4 th, 2017 NTT DATA Corporation Kaz Nishihata 2017 NTT DATA Corporation

Transcription

1 NTT DATA s Global Business December 4 th, 2017 NTT DATA Corporation Kaz Nishihata

2 2 Where We Are Now

3 Global Business As The Growth Driver For NTT DATA 2,060 Consolidated sales 907 1,050 1,074 1,139 1,143 1,162 Dec ,251 1,302 1,344 Nov ,512 Jan ,615 Jul ,732 Nov Global sales Jan Oct Jul Jun FY2005 FY2006 FY2007 FY2008 FY2009 FY2010 FY2011 FY2012 FY2013 FY2014 FY2015 FY2016 FY2017E All numbers in 1 billion JPY 3

4 Exceeding Global Revenue and EBITA% against original plan (Oku-yen) 1,000 Excl. Acquisition related costs 5.4% 6.1% 5.1% 0 (Fiscal Year) 520 Billion yen 600 Billion yen 910 Billion yen (plan) 4

5 Our Global Coverage NA: 18,000 EMEA: 22,500 China: 3,000 : One Thousand of People Japan: 34,500 India: 21,000 APAC: 2,500 LatAm: 8, Countries and Regions 219 Cities 110,000+ Professionals 5

6 Ranking in the Global Market Before Dell Services joined for a full year 50,000 Sales (in million US$) 5.3% 40, % No.9 30,000 20, % 2.6% 2.1% 1.9% 1.9% 1.7% Estimated former Dell Services 12month revenue in FY15 1.7% Share 2.0% 1.5% 1.4% 1.4% 1.4% 1.3% 1.2% 10,000 0 Graph created by NTT DATA based on Gartner Research, Gartner Market Share: IT Services, 2016, 19 April 2017 All statements in this report attributable to Gartner represent NTT DATA's interpretation of data, research opinion or viewpoints published as part of a syndicated subscription service by Gartner, Inc., and have not been reviewed by Gartner. Each Gartner publication speaks as of its original publication date (and not as of the date of this presentation). The opinions expressed in Gartner publications are not representations of fact, and are subject to change without notice. 6

7 Ranking by Region Before Dell Services joined for a full year 20,000 North America 10,000 No.37 Estimated former Dell Services 12month revenue in FY15 Share 2.0% 1.3% 0 20,000 EMEA&LATAM #18 0.7% 10,000 No. 20 Share 2.0% 0.9% 0 Graph created by NTT DATA based on Gartner Research, Gartner Market Share: IT Services, 2016, 19 April 2017 All statements in this report attributable to Gartner represent NTT DATA's interpretation of data, research opinion or viewpoints published as part of a syndicated subscription service by Gartner, Inc., and have not been reviewed by Gartner. Each Gartner publication speaks as of its original publication date (and not as of the date of this presentation). The opinions expressed in Gartner publications are not representations of fact, and are subject to change without notice. 7

8 8 Actions To Ascend Our Global Business

9 3 Key Pillars Define Our Actions to Ascend Global 2 nd Stage Recognized Global Brand Promote a unified brand with worldwide recognition as a Global IT Innovator. NTT DATA: ASCEND Trusted Global Innovator 50% Local Presence Establish a strong local presence, while enabling clients to benefit from the global NTT DATA. Global Synergy Drive growth through increased collaboration across NTT DATA & Group companies. 25% Global 1 st Stage Revenue Outside Japan Develop foundation for international business. Expand geographic coverage. 9

10 IT Service Market Size and Growth IT Services Market in 2016YR: $0.9 trillion IT Services Growth ( ) CAGR Emerging APAC 2% Latin America 3% Greater China 3% Mature APAC 6% Japan 11% All Others 3% North America 45% Total Market Japan Mature APAC Western Europe North America 1.0% 2.7% 4.7% 4.5% 5.0% All others 5.2% Western Europe 27% Latin America Greater China 7.0% 9.8% Emerging APAC 10.4% 0.0% 2.0% 4.0% 6.0% 8.0% 10.0% 12.0% The Graphs created by NTT DATA based on Gartner Research, Gartner: Forecast: IT Services Worldwide by Geography, , 3Q17 Update, 21 September 2017 All statements in this report attributable to Gartner represent NTT DATA's interpretation of data, research opinion or viewpoints published as part of a syndicated subscription service by Gartner, Inc., and have not been reviewed by Gartner. Each Gartner publication speaks as of its original publication date (and not as of the date of this presentation). The opinions expressed in Gartner publications are not representations of fact, and are subject to change without notice. 10

11 Significant Local Presence in 5 Counties Global Business Spain Germany Italy Chile Japan #2 9.3% #6 3.6% #7 2.5% #7 3.0% #9 2.7% The Graph created by NTT DATA based on Gartner Research, Gartner Market Share: IT Services, 2016, 19 April 2017, (IT Service Market Share, sorted by country) All statements in this report attributable to Gartner represent NTT DATA's interpretation of data, research opinion or viewpoints published as part of a syndicated subscription service by Gartner, Inc., and have not been reviewed by Gartner. Each Gartner publication speaks as of its original publication date (and not as of the date of this presentation). The opinions expressed in Gartner publications are not representations of fact, and are subject to change without notice. 11

12 NTT DATA Revenue Growth Compared to Key Competitors CAGR: 5% CAGR: 27% CAGR: 19% CAGR: 18% $40B Global $40B Global $40B Global $40B Global w/o Japan $35B $35B $35B $35B $30B $30B $30B $30B $25B $25B $25B $25B $20B $20B $20B $20B $15B $10B $15B $10B $15B $10B $15B $10B +Dell $5B $5B $5B $5B $0B $0B $0B $0B Source: Annual Report of each company 12

13 Elevating Our Position By Key Market Analysts (Leaders Position Only) Category Report Ranking Trend Healthcare SAP Professional Services ITO Workplace Services Cloud Everest PEAK Report Everest Group PEAK Matrix for Provider IT Services Everest PEAK Report Everest Group PEAK Matrix for Healthcare Payer IT Services Everest PEAK Report Everest Group PEAK Matrix for Healthcare Payer BPO NelsonHall - NEAT Vendor Evaluation for SAP HANA and S/4HANA Services HfS Blueprint - SAP Success Factors Services 2017 IDC Market Scape: Worldwide Cloud Professional Services 2016 Vendor Assessment Everest Workplace Services Market Trends and PEAK Matrix Assessment: End Users are no Less than Customers! ISG Provider Lens Quadrant Report - Digital Workplace Services HfS Blueprint - IT Infrastructure Management and Enterprise Cloud Services 2017 Leader Leader Leader Leader Winner s Circle Leader Leader & Star Performer Leader Winner's Circle = Upward movement in the report = First time to be included in the report 13

14 Making Progress Building Our Brand Media & Analyst Relations Events Advertising Global TV audience exposure as proud IT Patron for golf s oldest Major Championship also provides a white glove VIP client experience for targeted global accounts. Reputation management and positioning of our global brand, executives, subject matter experts, and point of view on key industry topics. Global program to build awareness for NTT DATA & preference for our portfolio of offerings to drive profitable growth (Dreamforce, Sapphire, Mobile World Congress). Establish credibility as a global brand & build awareness for growth in our Digital portfolio through global advertising campaigns: TV, Publications, billboards (India). Official IT partner & proud sponsor of Chip Ganassi Racing, one of the winningest teams across INDYCAR, NASCAR and sports car racing providing unique client experiences, brand visibility and PR. 14

15 Increasing Wallet Share with More Clients (# of clients) # of Clients over $50 Million in Net Revenue 50 Over $100 Millions or 10 Billions Over $75 Millions or 7.5 Billions Over $50 Millions or 5.0 Billions 0 FY2012 FY2013 FY2014 FY2015 FY

16 Well-Balanced Global Delivery Center Canada Germany Romania USA Spain Turkey China Mexico Morocco Vietnam Panama Italy Philippines Peru Colombia Brazil INDIA Malaysia Chile Argentina (dev/svc) (dev) 16

17 Prioritize Solution Investments in the High Growth Digital Area CAGR 3 4% 3,950 4,160 [$Billion] 3,440 3,560 10% 2,750 35% 60% Digital Technologies 1 90% 65% 40% Traditional Technologies E 2025E This charts and figures are created by NTT DATA based on multiple sources 1 Digital Technologies include Social Media, Mobile Applications, Big Data/Analytics, Cloud (IaaS, SaaS, BPaaS) and Information Security 2 Traditional Technologies include Custom ADM, SI, BPO, IMS, Hardware, Packaged Software and Telecom Services 17

18 Examples of Business Innovation & Growth Initiative AI Autonomics and Virtual Assistant Expanding Autonomics, Robotic Process Automation and Digital Agents to reduce costs and improve the client experience through natural language processing, machine learning and cognitive intelligence. Digital, IoT & Analytics Expanding our digital solutions to bring rapid client impact Accelerating analytical solutions to provide direct client impact. Taking IoT from experiment to solutions. As-a-Service Platforms Expanding our BPO components (Process Management, RPA and Analytics), to provide a full As-a-Service model. Providing RPA as a Service, separate from BPO Global Team - 10,500 = Human - 8,500 + Robots 2,000 Consulting Highly qualified consultants focused on accelerating client transformation through innovation to help NTT DATA Services and our clients take advantage of these evolving technologies 18

19 hitoe hitoe, an easily wearable technology capable of measuring users vital signs and visualizing their physical conditions in various ways. Server Heart rate / Electrocardiographic waveform* hitoe wear *for healthcare purpose Myoelectric waveform Transmitter Smartphone Measurement of vital signs Data transmission via smartphone to the server for analyses Visualization on smartphone Autonomic nervous system balance nervous relax 19

20 Global Talent Management Values Week 15,000+ participants at 600+ workshops across more than 100 cities (the half from outside Japan) Onboarding Video Values Ambassador Values Talk Employee Engagement Survey One Voice The first ever global survey in 2015 with 30,000 participants (69% of target) 2017 targeting 75,000 in 30 counties in 11 languages Women s NTT DATA Not a CSR topic but business agenda 20

21 Global Talent Management Global Conference NTT DATA leaders meet together to discuss our business strategy twice a year. At the last conference in Oct. 2017, 150+ global leaders gathered in Bangalore, India for 2 days session 21

22 Expected Our Behavior to Reflect These Perspectives Respect the differences View from the moon Build trust by communicating with LOVE 22

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