Stephen D MacFarlane Group Information Systems Director

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1 One team one goal

2 Stephen D MacFarlane Group Information Systems Director

3 Introduction World s Largest Marine Services Provider Ship Crew & Supply Technical & Engineering Project Services Supply Chain Offshore Services 3

4 70 offices 25,000 positions on-board / on-site 4 6,000 crew movements per month 2,000 shore staff 1,100 ships 300+ clients

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6 Adding Value Through Information Let s Think About Data 6

7 The Marine Data Model Owner Charterers/ Cargo Interest Recruitment Training/ Certification Ship Manager/ Operator ISM/QA Systems Payroll Accounts & Cost Control Manpower/ Supply Procurement Provisions Safety Asset Inspection & Compliance Vessel Maintenance Crew 7 Port Control Environmental

8 The Marine Information Model Owner Charterers/ Cargo Interest Recruitment Training/ Certification Ship Manager/ Operator ISM/QA Systems Payroll Accounts & Cost Control Manpower/ Supply Procurement Provisions Safety Asset Inspection & Compliance Vessel Maintenance Crew 8 Port Control Environmental

9 The Information Nodes Owner Charterers/ Cargo Interest Recruitment Training/ Certification Ship Manager/ Operator ISM/QA Systems Payroll Accounts & Cost Control Manpower/ Supply Procurement Provisions Safety Asset Inspection & Compliance Maintenance Crew 9 Port Control Environmental

10 Complex Information Needs The vessel is a primary Node in the data model Information Needs are sourced from the sum of the parts Data quality and elimination of duplication are critical to manage the Information workload Information stakeholders requirements do vary but common elements include :- Accuracy Time Sensitive Appropriate 10

11 Information Needs Owning Interests Can be more than one Monitoring the Assets & the Managers /Operators Cargo Interest Charterers Oil Majors (OCIMF database (SIRES/OVID) Experience Matrix Cargo Monitoring Operators & Managers Can be split between different parties The Crew, Prospective employees Payroll Data (MLC) Manning Organisations Crew Logistics Port Authorities Port State Control Audits ISPS Code, e-noa Safe entry & exit Classification and Inspection Authorities Class Societies Flag State 11

12 Delivering Information Value Through listening to our Information Customers V.Group has built an agile and flexible system architecture to meet these needs but also to reduce the overhead of reporting onboard. Our Client-Access solutions offers: Traditional access to operational and financial reports but, Also real-time access to core applications This is normally Read Only to monitor operations However as trusted partners, this is now extended to sharing work and activities with clients In reality, although the owner who has outsourced the management, they get transparent and real-time access to the same software tools the Manager & Vessel uses 12

13 Delivering Information Value Listening to our Information Customers We also use web services to integrate at a systems level with our customers. For example, We have a service running to share data between the V.Ships risk & hazardous occurrence system with customers group reporting toolset. Benefits Speed, elimination of duplication and extra workload on the vessels and ashore, adding further value to the customer OCIMF integration for crew data and inspection findings, keeps data accurate and speeds up reporting. KPI Platform & Visual Dashboards sharing the platform with customers Delivering Mobile position list and applications, supporting BYOD strategies (with selective applications) 13

14 Meeting The Challenge Consider all Information users in your architecture design Question how you can optimise your solution to meet their needs Develop a multi-channel strategy for delivering information B2B,Web Services, Application Sharing, Composite Applications Consider your systems to be more open than closed build appropriate controls at data and physical access levels to support future growth. 14

15 How can the Industry Help Move towards further standards for exchanging information develop genuine open standards Problems that could be resolved by more progress in standards Vessel Reporting the workload of having to report to different interests Sharing crewing data, bio, training and scheduling Application providers to be more aware of the need to share data and service orientated architectures to exchange information Improved communication links to vessels gives a genuine prospect for the thinning-out of the vessel application deployment globally 15

16 Thank You! Questions? 16

17 One team one goal