Customer Case Study Webinar June 16, :00 pm 2:00 pm EST

Transcription

1 Customer Case Study Webinar June 16, :00 pm 2:00 pm EST

2 Peter Carson President, Envision IT SharePoint MVP Microsoft Canada Partner Seller VP Toronto SharePoint User Group

3 Erika Moll Sales e: p: (416)

4 Denesh Sohan Director of Operations e: p: (905) x298

5 Corey Thokle Sales and Delivery e: p: (905) ext.248

6 Agenda Extranet User Manager Overview Customer Case Studies Ontario Association of Children's Aids Societies Oakland County - G2G Marketplace/G2G Cloud Ontario Power Generation Public Health Ontario Los Angeles World Airports Wrap-Up and Q&A

7 Extranet User Manager Easy delegation of user management to business Self-registration, approvals, welcome , forgotten password reset Single sign-on to claims aware systems, including SharePoint and Office 365

8 Envision IT Public Web Sites Intranets Collaboration Portals Extranets

9 What is an Extranet An Extranet is a web site that is accessible to users outside of the corporate network, which allows organizations to share information and collaborate with their customers, partners, and/or vendors in a secure and easy-to-use environment It may be delivered in a number of ways As an extension of the public web site As a secure portion of the corporate Intranet As a standalone Extranet

10 Examples of Extranet Users Members Customers Vendors Suppliers Volunteers Board of Directors Citizens Researchers Tenants Partners

11 Considerations Who is coming into the Extranet? Does everyone see the same information? Is there a member database to interface with? Is it invitation only, or can people self-register Who approves new registrations? Is it just the Extranet they will be accessing, or are there other systems?

12 User Provisioning Questions Who creates the accounts? Where do they create them? How do users get their credentials? What happens when they lose or forget their credentials?

13 Technologies Microsoft s collaboration platform that provides portals, document management, web content management, and much more Microsoft s cloud hosted versions of Exchange ( ), Lync (instant messaging), and SharePoint Microsoft s infrastructure and platform hosted services Envision IT s tool for managing users outside your organization

14 Pricing On-Premise Standard Edition $8,000 USD One CLAIMS aware applications included. * Four hours of Premium Software Support Enterprise Edition $13,000 USD All Standard Edition features plus Unlimited SSO authentication to CLAIMS aware applications. Eight hours of Premium Software Support * Each SharePoint web application or Host Named Site Collection is considered as one CLAIMS aware application.

15 Pricing Hosted Standard Edition $850 USD / month One CLAIMS aware applications included. * Four hours of Premium Software Support Enterprise Edition $1,070 USD / month All Standard Edition features plus Unlimited SSO authentication to CLAIMS aware applications. Eight hours of Premium Software Support * Each SharePoint web application or Host Named Site Collection is considered as one CLAIMS aware application.

16 Extranet Clients

17 Poll 1 Which Version of SharePoint are you currently using? Office 365 SharePoint Server 2013 SharePoint Server 2010 SharePoint Foundation (2010 or 2013) MOSS 2007 or WSS 3.0

18 Poll 2 How do you use SharePoint today? Internal collaboration Internal web publishing (Intranet) Extranets Public facing website

19 Customer Case Studies

20 Ontario Association of Children s Aids Societies Since 1912, Ontario Association of Children s Aid Societies (OACAS) has represented Children s Aid Societies in Ontario Provides service for government relations, communications, information management, education and training Advocates for the protection and well-being of children Voice of child welfare in Ontario

21 The Challenge Current site users experienced challenges locating suitable content No search engine functionality Ever-growing archive of documents Maintaining an on premises SharePoint portal was complex and expensive Static web sites lack the dynamic functionality and features OACAS was looking for

22 The Solution

23 The Solution Self-service registration Approvals managed by the OACAS Everything is hosted in the cloud with minimal IT requirements Dynamic pages now automatically displaying tagged content Content authors can now simply upload content and tag it to appear within a desired section of the site Site navigation and search make it much easier to find information

24 Oakland County G2G Marketplace and G2G Cloud The G2G Marketplace was developed by Oakland County, Michigan Provides solutions from government partners and approved vendors to government agencies through an online store experience

25 The Challenge Oakland County s challenge was to find an extranet solution that managed external identities and allowed external users to create and service their own identities for various applications within the G2G Marketplace Wanted a cost-effective standalone business solution that would support authentication for multiple users across every platform in their industry within a time-sensitive environment

26 The Solution The Federated version of EUM allows Oakland County to use EUM as their standalone business solution across all of their applications

27 The Solution ADFS integration allowed Oakland County to authenticate their internal users EUM s cost model does not charge per user which allows small government industries to scale up and increase business initiatives among public users.

28 Ontario Power Generation Ontario Power Generation produces more than half of the electricity that Ontario homes, schools, hospitals and businesses rely on each day. As of Dec. 31, 2014, OPG's generating portfolio had an in-service capacity of 17,059 megawatts. They own and operate: 2 nuclear power stations 65 hydroelectric power stations on 24 river systems 2 biomass power stations 1 thermal power station 2 wind power turbines

29 The Challenge Over 10,000 employees and 20,000 pensioners Extranet for both employees and pensioners to access protected company information Complex security requirements for users receiving their credentials and resetting their passwords

30 The Solution Custom personalized employee and pension accounts created within EUM Content secured to employee or pensioner group membership Automated conversion of employee account to pensioner

31 Initial Populate 30,000 employee and pensioner accounts to be created CSV import from ERP Welcome sent to employees No validated addresses for pensioners Printed welcome letters sent

32 Ongoing Operation Nightly CSV dump from ERP with changes Add, remove, or update EUM accounts Pensioners can update their profile with their Allows for forgotten password reset Alternative is help desk phone call

33 Public Health Ontario Crown corporation dedicated to protecting and promoting the health of all Ontarians and reducing inequities in health Links public health practitioners, front-line health workers and researchers to the best scientific intelligence and knowledge from around the world Operates the public health laboratories Main clients are local public health units, government and health care providers and institutions.

34 Public Health Ontario Public web site hosted on SharePoint 2010 Leverages Forefront FIM and UAG, and FAST Search EUM used for registration, profile, and forgotten password reset

35 Registration Anyone can register an account for Level 1 access No approval process No additional content provided Level 2 is for Public Health Unit staff Approval workflow directs to the appropriate Public Health Unit outside of the PHO FIM manages the approval process

36 Log On Customized UAG login page Login with address Register and forgotten password links Branded

37 Los Angeles World Airports Los Angeles World Airports (LAWA) is the City of Los Angeles department that owns and operates a system of three airports: Los Angeles International (LAX), LA/Ontario International (ONT), and Van Nuys (VNY). Each airport plays an integral role in helping to meet the Southern California regional demand for passenger, cargo, and general aviation service.

38 Challenge Los Angeles World Airports needed a solution that would provide governance over external projects while enabling a self-regulated environment. Prior to implementing Extranet User Manager (EUM), LAWA managed their projects through standard correspondence such as , VPN, SEN, and SharePoint. LAWA felt that SharePoint out of the box did not offer them a place where external and internal projects could be integrated and managed as one.

39 Solution Self-registration provided LAWA with governance and compliance over their external contractors EUM s single platform continues to facilitate compliance and authority among LAWA s numerous external contractors and projects.

40 Next Steps Reach out to Erika Moll, Sales e: p: (905) x222 More product information A technical demo with our team Request a hosted trial or evaluation copy of EUM

41 Upcoming Events Repeat of this webinar June 24, :00 am 10:00 am EST TBA July Webinar Series

42 Links blog.petercarson.ca Video and presentation deck will be at Customer sites suppliers.kinross.com

43 Questions?