Eight User Secrets for Community Health Centers EIGHT E EIGHTEIG EIGHT. Why more community health centers choose NextGen solutions

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1 Eight User Secrets for Community Health Centers EIGHTEIG EIGHT EIGHT E Why more community health centers choose NextGen solutions

2 Pick ONE partner with an easy-touse solution and comprehensive 1services that will grow with you.

3 As the healthcare market evolves particularly, as a result of quality initiatives and the demands for community data sharing we can help ensure that your technology investment is continued NextGen Healthcare is a full-service organization. We re committed to transforming healthcare through the innovative use of award-winning, easy-to-use software products, business services, and strategic consulting. Here s How NextGen Healthcare s Solutions Benefit Community Health Centers: 1 NextGen Technical Consulting Services Creates and maintains custom reporting, such as the UDS & OSHPD. 4 With expertise in technology, finance, and healthcare, NCS experts provide you with strategic guidance and best practices 2 3 to deliver exceptional business and clinical results. NextGen Healthcare Practice Solutions Provides CHCs with the option to outsource their billing and collection functions. From revenue cycle management to patient reminders, to printing statements, NPS helps increase your revenue, decrease your costs, and alleviate your administrative burden. NextGen Revenue Cycle Management Provides unparalleled, technology-driven, revenue-improvement services that create efficient and effective business operations meaning you can focus on patients and get paid faster. 5 6 NextGen Consulting Services Benefits CHCs based on NextGen Healthcare s expertise working with hundreds of Community Health clients across the nation. Improve processes, workflow, and patient outcomes with our proven experience. NextGen Real Time Services Provides access to accurate data from the insurance companies regarding eligibility. Readily access patient insurance coverage data, referral approvals, and claims reports, save time, and reduce A/R. Available with NextGen Practice Management and NextGen Ambulatory EHR, NextGen RTS facilitates transaction with payers, clearinghouses, and other partners. NextGen Population Health Enables CHCs to manage their entire patient population, not just those patients seen on any given day. This powerful population management solution will help you manage the unique health needs of your patients while bringing measurable efficiencies to your practice.

4 2Demand an integrated, single database solution enabling streamlined reporting, and a simplified infrastructure.

5 How many technology partners deliver a truly integrated solution? NextGen Healthcare develops and supports our own products and designed our integrated EHR and practice management solution to leverage a single database on a single server. When you utilize and update your NextGen system, all activity is happening on one system, rather than separate systems. That s why our integrated system works seamlessly, as a cohesive whole, for the best possible user experience and results. Many vendors employ an interfaced solution, which links different products that reside on separate databases and often separate servers. Why does this make a difference? An integrated solution, such as the NextGen solution, enables combined reporting of administrative and clinical data because both data categories reside on the same database. This way, you can more easily avoid issues resulting from any inequality of technology. Also, data mapping issues are removed because no mapping is required with a single database. Plus, the additional costs incurred due to interface maintenance are lessened when interfaces are removed. When healthcare application products are designed to work together, are built by a common engineering team using a common application infrastructure, and are based on a common database schema, Gartner refers to them as truly integrated. According to Gartner, truly integrated applications almost always work together better than interfaced applications. 1 Why risk your practice and your future on an interfaced solution? 1 Gartner, Inc., For EHRs, Application Integration Does Not Product Truly Integrated Applications, (September 2010).

6 Choose an interoperable solution to achieve collaborative care and 3Meaningful Use milestones.

7 Today, collaborative care is key to how CHC providers practice medicine. Models like accountable care organizations (ACOs) require providers to share accurate, patient-specific data, so they can reap the benefits of better care, decreased costs, and reduced errors. But if you can t connect due to disparate provider systems, you can t collaborate. In other words, your data silos block needed connections with your provider community. Simply put, to collaborate and succeed you need to be interoperable. NextGen solutions support the secure exchange of health information; essential to well-coordinated, high-quality care. Our certified, Meaningful Use-ready NextGen suite of fully integrated, interoperable solutions allows your FQHC or CHC to connect and drive collaborative care, how and where you want all while meeting MU measures. By leveraging the power of clinical data, your EHR, and analytics, we can drive truly meaningful clinical decision support and care coordination across entire care communities. Users also can deploy an all-in-one HIE solution, for a community-wide view of patients from a variety of data sources. Plus, actionable data enables powerful community health reporting and improves care coordination and outcomes for better population health NextGen Ambulatory EHR - Our EHR is ONC-HIT Certified* and meets stage 2 MU transitions of care requirements. It integrates with NextGen Practice Management, Patient Portal, Mobile, HIE, and interoperability solutions to drive efficiency and increase revenue. With NextGen Ambulatory EHR, you get UDS and MU attestation in one solution. NextGen Patient Portal - Our patient portal functionality provides patients with online access to certain sections of their EHR and options to communicate with the facility or practice. NextGen Patient Portal is fully integrated with our EHR and practice management system and very popular because patient engagement doesn t disrupt core workflows. NextGen Healthcare and Mirth interoperability solution components - Our sister company, Mirth provides access to the healthcare IT industry s leading set of interoperability tools, including an interface engine, robust clinical data repository, and analytics tools. These data sharing tools can help our clients, meet their goals; from achieving quality, compassionate, accountable care, to Meaningful Use, ICD-10, and improving patient outcomes and practice results. NextGen Share - Powered by Mirth, NextGen Share is an interoperability solution that helps NextGen Healthcare providers safely, securely, and quickly query external systems; provide and manage referrals; and accurately exchange clinical content all without leaving the EHR.

8 Provide robust content across specialties to create one holistic, 4integrated patient record.

9 A single, integrated care record When your team works together using the same processes to build your patient s health record, you ll achieve a level of integration not possible otherwise. Plus, you help prevent important, life-saving patient data from falling through the cracks. Integrated EHR/Electronic Dental Record (EDR) and Practice Management solutions from NextGen Healthcare deliver one patient record for both medical and dental departments. And our integrated solutions are interoperable with other systems for more collaborative, coordinated care. With all your patient information located in one place, there s less hassle for both the clinician and the patient. To empower your CHC or FQHC, you need fully-integrated technology that: Delivers a 360-degree view when you can see a complete view of your patients, across specialties, you can see important connections to help improve care (e.g. how physical issues relate to behavioral issues) Helps you treat a variety of health issues in one place a holistic record helps promote better patient engagement because a wide variety of health information is in one, integrated place Join 400+ CHCs using our integrated EHR software and services to streamline processes, improve profit, and enhance care. Enables richer reporting an integrated solution enables richer reporting and eliminates double work that comes with time-consuming manual reports (as is typical with interfaced, rather than integrated solutions)

10 5If you re an FQHC, pick a vendor who makes quality reporting simple and accurate; your funding and reimbursement depends on it.

11 Don t let your vendor ignore your bread and butter. If your reporting isn t right, then your business can t run properly and you re losing grant money and reimbursement dollars. With additional grant and reimbursement funds, you ll have the opportunity to expand your services to include a more holistic care, offer more hours to patients, afford more staff, and be able to provide pharmacy, dental, behavioral health, and vision services. Help your FQHC qualify for Meaningful Use Do you have access to all the technology services, training, and coaching you need to succeed with your IT efforts? Make sure your vendor offers the help you require to achieve qualification and attestation so you ll receive MU incentives. OSIS is a non-profit Health Center Controlled Network committed to offering technology services that enable Federally Qualified Health Centers across the country to adopt financial and clinical solutions. OSIS believes training plays a strategic role during the earliest stages of the implementation process. Comprehensive training and coaching ensures that your staff will be able to utilize applications most efficiently, which in turn will increase your effectiveness, productivity, and have a positive impact on your quality of care. The OSIS/NextGen Healthcare Application Core Team includes a diverse mix of NextGen application experts, training resources, and technical staff. Our expert consultants provide strategic guidance for your long-term and immediate IT efforts.

12 6Meet your Patient Centered Medical Home (PCMH) and Meaningful Use (MU) goals by choosing a partner with proven expertise, resources, tools, assistance, and results.

13 Do you have all the tools, resources, and expertise you need to reach your MU goals? What does your technology partner provide to help ensure your success reaching MU? To date, NextGen Healthcare clients have claimed approximately $30 million in total MU payments. In a recent Black Book Rankings poll which surveyed more than 30,000 healthcare records professionals, physician practice administrators, and hospital leaders vendors were ranked on EHR effectiveness in three areas of Meaningful Use: CPOE, nursing automation, and medical administration. According to Black Book s findings, NextGen Healthcare was one of the top MU implementation standouts! NextGen Healthcare clients are leveraging extensive resources to ensure their MU goals are met: Plus, NextGen Healthcare currently has more than 100 clients who have received PCMH level 2 and 3 certification. A continually updated stimulus website Complimentary webinars Regularly scheduled seminars Step-by-step guides A lively community forum Expert consulting services Access to dedicated CHC Specialty Directors

14 Secure a market-leading, certified solution tailored for CHCs and supported by dedicated specialty directors, CHC-specific user groups, 7and educational opportunities.

15 More than 365 Community Health Centers (CHCs) in the U.S. already use NextGen solutions. Why is our solution so appealing to CHC users? One key reason NextGen Healthcare is a single source vendor for practice management and clinical electronic health records for both medical and dental services. Plus, for your patients with chronic illnesses, our software enables you to identify and manage the unique needs of your patient population, helping you to streamline and improve follow-up care. And, while our CHC solution is robust right out of the box, you can also tailor our solution and edit our templates for a truly customized experience. Another crucial consideration is the peace of mind that comes with superior ongoing support. Our staff of CHC experts and our two dedicated CHC Specialty Directors are on hand to assist and guide you. Our project managers and fully certified CHC trainers, who function much like business analysts, help execute our proven implementation methodology to help ensure your success. With NextGen Healthcare as your partner, you can also count on top-notch products and ongoing support via our responsive client support and development departments. Implement as a fully integrated solution or as standalone applications: NextGen Ambulatory EHR NextGen Electronic Dental Record, NextGen Practice Management Some of the other benefits especially appealing to our CHC client base include: Rich multi-specialty templates and workflow including Primary Care, Behavioral Health, and Optometry Sliding fee schedules Government poverty guidelines Medicare and Medicaid clinical rates Electronic UB billing Clinical decision support and alerts Flexible and comprehensive reporting such as UDS reporting and Title X data capture for Family Planning Annual Reporting A 5-star usability rating MU certification under ONC

16 Partner with a technology organization that has a strong, stable, and proven market position, 8achieved with organic growth.

17 Where will your technology partner be in five, 10, or 15 years? What s your partner s track record of success? NextGen Healthcare in business for nearly 20 years is an awardwinning, widely respected, profitable, cash-flow positive subsidiary of Quality Systems, Inc. With record growth, virtually no debt, and one of the strongest balance sheets in the industry, you can be confident that we have the financial strength and unrivaled growth to support your needs over the long term. As a publicly traded company with open financials, you can be sure that NextGen Healthcare is a fiscally stable organization moving in a positive direction, and that we are well-equipped to quickly gain critical industry certifications. With more than 1,600 employees, 2,600 clients, and 60,000 users and growing by leaps and bounds we have a demonstrated focus on research, development, and ongoing growth, as well as the resources necessary to grow with you as your needs evolve. NextGen Healthcare s organic growth is unique among its competitors, many of which have sought growth through Become one of our many CHC success stories! mergers and are now PTSO of Washington Altamed Health Services Vista Community Clinic registered and attested 167 total providers x $21,500. Further, they have received $2,890,000 to date. registered 94 providers to California Medicaid for x $21,500 = $2,021,000. submitted 60 providers to California Medicaid for x $21,500 = $1,290,000 forced to discontinue existing products. Eisner Pediatric & Family Medical Center submitted 50 providers to California Medicaid for x $21,500 = $1,075,000 anticipated.

18 Take the Next Step We re ready to help your CHC grow and thrive, improve your clinical and financial outcomes, and meet your Meaningful Use goals. To find out more, please contact us at or NextGen Healthcare Information Systems, LLC 795 Horsham Road, Horsham, PA p: f: nextgen.com Copyright 2017 QSI Management, LLC. All Rights Reserved. NextGen is a registered trademark of QSI Management, LLC, an affiliate of NextGen Healthcare Information Systems, LLC. All other names and marks are the property of their respective owners. EDU52-1/17