FLORIDA S TURNPIKE ENTERPRISE

Transcription

1 Florida Department of TRANSPORTATION FLORIDA S TURNPIKE ENTERPRISE July 2015 A Timeline of Challenges, Lessons and Results of AET Conversion in Florida

2 Introductions Pete Nissen, P.E., Turnpike Construction Engineer William Wood, Deputy Director of Toll Operations

3 Agenda Projects Early Coordination Planning/Design Construction Coordination Lessons Learned Moving Forward Question/Answer

4 Projects Veterans Expressway Complex Scope of Work Multiple Projects/Civil Contractors Single Toll Integrator 2 Mainline/12 Ramp Tolling Points Sawgrass Expressway Primarily AET Scope of Work Smaller Projects/Single Civil Contractor Multiple Toll Integrators 2 Mainline/16 Ramp Tolling Points

5 Early Coordination Planning/Design Early Coordination (Design/Planning) Toll Point Design General Toll Lanes Gantry Design/Placements Revenue Protection Construction Phasing Fiber Routing/Communication Implementation Early in Construction Toll Equipment Contractor Identified Different Requirements per TEC

6 Construction Coordination Public Information Office Multiple Projects Affected Approval of Lane Closures in Advance Ramp Closures Lane Closure Approval System Full Facility Closure Brownfield Challenges Implementation Plan Playbook

7 Tolls Coordination Maintain Existing System Construction of New System Creation of Implementation Plan Playbook Establishing Micro Milestones Implementation Plan Schedule

8 90 Days to Implementation Schedule Coordination CEI/Contractor Tolls Playbook Development Public Information Office Soft Date/Hard Date Customer Notifications Executive Director/State Secretary Agency Directors Customer Service Center & Back Office Hour by Hour Implementation Timeline

9 60 Days to Implementation Continued Schedule Coordination Finalize Playbook Details Timeline Tolls/Construction Public Information Office Locking in Hard Dates Notifications Approved Early Advertising Billboards Website ITS Messaging Signs

10 30 Days to Implementation Lockdown Schedule Tolls/Construction/Contractor Team Commitment Lots of Meetings Weekly Daily (Close to implementation day) Public Involvement Ensure Notifications Executive Directors/State Secretary Stakeholders Signing/Messaging Ready Approved Avoid Conflicts

11 On-Site Staff Tolls Design Construction Back Office Integrator Conference Call Adjustments on the Fly Constant Monitoring ITS/Cameras/Field Staff Active Communication Verification Everything Matches Implementation

12 Lessons Learned Gantry Design Flexibility Design for multiple TEC s Allows Equipment Adjustments Design Bid Build vs. Design Build Early Stages of Design Original Plans versus Field Changes Plan for the unknown Dealing with Multiple Contractors on one corridor for implementation Phasing/Coordination Adjacent Projects Detours/Lane Closures Addressing Challenges with AET Conversions Incentive/Disincentive Dates Stakeholders/Adjacent Systems/Seasonal

13 Lessons Learned Tolls Toll Integrator Contractor TEC in Shadow Operation while Implementing Go-Live Legacy System Closeout Validate Capture of Transactions to Host Reconciling Cash Close-out Supervisory Staffing Implementation Results Improved Level of Service Safety Improvements Customer Satisfaction Increase in SunPass Use

14 Moving Forward Downstream Operational Analysis for Improvements Interchange Operations Eliminate Traditional Consolidated Toll Plaza Designs Direct Connections Ramp Intersections Signal Operations Turn Lanes Identify Efficiencies TEC Phasing Result of Limited TEC Crews Site Schedule Sequences Improve site availability Minimize Mobilization

15 Question and Answers Pete Nissen, P.E., Turnpike Construction Engineer William Wood, Deputy Director of Toll Operations