ABRIA CORPORATE OVERVIEW

Transcription

1 CORPORATE OVERVIEW Since our inception in 1997, AbriaCloud Technologies has been a leading all-in-one Provider of Information Technology Solutions. We offer a full portfolio of computing services to create a customized virtual hosted office solution to our clients, often without their having to make capital investment. Our IT delivery methodology is unique in several ways. We own the entire environment, including a Tier 3 Data Center, switches, and servers, so all of our client s data is stored and processed in our private, secure environment. This enables us to provide customized solutions directly to our clients, and be your single point of contact. We oversee the management of all subscribed technologies so our clients don t have to. Becoming an AbriaCloud Technologies client allows you to escape from IT so you can focus on your core business. Our Solution Toolkit includes: Voice and Video Services with Conferencing and Unified Communications Customized Virtual and Physical Server Environments Remote and On-site Desktop and Network Management Network Security, Firewalls, Unified Threat Management Web-based , Collaboration and Management Tools File and Document Management Storage and Access Customer Service Philosophy Hardware as a Service (HaaS) Software as a Service (SaaS) Comprehensive Disaster Recovery and Business Continuity Plans Backup and Restoration Services Websites, E-Commerce and Content Management Physical Security, Controlled Access, Surveillance Our client base is geographically dispersed and includes transportation, import, web-hosting/bulk processors, political/lobbying firms, insurance, agriculture, manufacturing and fabrication, wholesale, freight, retail, trucking, restaurant, hospitality and tourism, payment processing, financial management, agriculture and many other industries. At AbriaCloud Technologies, we go beyond providing services or having our client s needs simply met we deliver solutions. We seek to form alliances with our clients to fully understand your technology needs and develop customized solutions to meet your business objectives. We employ industry standard best practices across critical areas such as daily administration, support processes, new user provisioning, data protection and recovery, health checking, permissions and troubleshooting. Management of your account with us will be an ongoing process. We hold periodic reviews to discuss performance and make recommendations of emerging technologies to keep your network operating efficiently. At AbriaCloud Technologies your success matters to us. We deliver a personalized customer experience by designing customized solutions and offering a wide range of services designed to make your business run smoothly. We work closely with our clients to make sure they successfully leverage technology to maximize day-to-day productivity without sacrificing reliable IT systems. Service and Support Contacting AbriaCloud Technologies will put you in touch with a technician who can and will solve your problem. Our manned help desk hours are Monday-Friday (8am-5pm). Support is available 24x7 with extended hours on a call back basis. AbriaCloud Technologies clients obtain support by phone, web, and / or text messaging. Ownership of Data and Equipment Security and safety of data is of paramount importance to AbriaCloud Technologies. AbriaCloud owns all of its equipment such as switches and servers, does not outsource services to third parties and does not store or process anything in public domain services. AbriaCloud clients maintain ownership of all application data at all times, and this is addressed in our contract. Let s Get Started! One thing is for certain: traditional IT is being replaced with managed, hosted, cloud computing services. Leveraging managed cloud computing technologies is compelling, and we look forward to working with you to create your company s IT strategy. Let s get started in your new hosted technology journey today by contacting AbriaCloud Technologies at or!

2 ABRIA SOFTWARE APPLICATION HOSTING (SAH) AND SOFTWARE AS A SERVICE (SAAS) AbriaCloud Technologies Software as a Service (SaaS) and Software Application Hosting (SAH) solutions eliminate the headaches of maintaining and updating individual copies of software on multiple machines and different operating systems. Hosting software on a single platform enables user access to applications over the Internet from any device. Users can be added or removed quickly, repairs and updates are implemented uniformly across your organization, and new software can be deployed quickly. As your provider, AbriaCloud Technologies works with your organization to streamline application management and increase cost efficiency through keeping software programs up-to-date and functioning optimally. Our SaaS/SAH service enables hosting of multiple software applications including , office tools, accounting software, Customer Relationship Management (CRM) programs, Computer Assisted Design (CAD), Management Information Systems (MIS), Enterprise Resource Planning (ERP), inventory management, and many other programs required for today s business. AbriaCloud Technologies customers benefit from SaaS/SAH through: Reduced cost of internal IT support Increased system-wide compatibility as all employees are on the same software version Improved collaboration and accessibility via Internet access Simultaneous multi-user access across applications Quick and easy software implementation Smoother overall system administration and interoperability AbriaCloud Technologies provides ongoing support including updates, patches, installation and maintenance, while reducing the cost of your internal IT support and administration. Contact us today at to explore the ways our Software Application Hosting and / or Software as a Service will benefit your business!

3 VOICE SOLUTIONS In today s economy, growing companies seek scalable voice solutions that offer exceptional clarity, and ease of use - without the high costs of additional lines, hardware, software and manpower. AbriaCloud Technologies is an FCC licensed carrier offering a full portfolio of hosted and on-site voice, video conference and telecommunication services. Our ipbx solutions deliver the functionality and features to streamline business, while adding the scalability you need to grow. AbriaCloud Technologies harnesses the power of IP Telephony onto a single platform to provide communications for your business. Our voice solutions deliver: Elimination of capital outlays for expensive hardware Predictable monthly pricing for ease of budgeting Automated fail-over to assure your customers can reach you. A centralized telephone system allows you to unify communications, easily connecting all your business locations and remote employees Advanced features such as call forwarding, Interactive Voice Response (IVR), conference calling, fax to , voice mail to , voice to text, local phone numbers and more. Ease of use, no technical skills or advanced training required Maintenance of the hardware, on your site and at our secure data center At AbriaCloud Technologies we offer reliable telephone systems that make it easy to conduct business regardless of company size. Contact us at or today to discover the right solution for you.

4 ABRIA DATA STORAGE AND FILE ACCESS At AbriaCloud Technologies, we understand the importance of safeguarding your business data against loss, while making it easy to access your information from any device. We ve designed our Remote Data Storage and File Access Solution with your security in mind, providing systematic backups, data sync solutions and encryption so you never have to worry about data safety. If you need to archive old records, increase storage capacity or meet regulatory requirements, AbriaCloud Technologies has you covered! AbriaCloud Technologies customizes Remote Data Storage and File Access Solutions allowing you to: Grant document access where it s needed while limiting access to personnel records and other proprietary information Manually Backup and synchronize critical data from your desktop or device Automate backups and synchronization of data across devices Maintain data integrity and improve redundancy using our mirroring data replication process Enable access to important files from any Internet connection via our remote log-in platform Facilitate fast data recovery by combining storage, backups, and access with our Disaster Recovery and Business Continuity plans Collaborate with others simultaneously by accessing stored files or documents from our centralized system Assure Data Integrity by enabling simultaneous comparison of stored data to new data Maintain regulatory compliance AbriaCloud Technologies wide range of reliable Remote Data Storage and File Access Solutions gives your business the ability to store backup files and information securely, protecting your business and revenue stream. Contact us today by calling or ing to discover the right solution for you.

5 DESKTOP MANAGEMENT Smart businesses looking to streamline IT operations are achieving results through managed desktop services. AbriaCloud Technologies comprehensive approach to asset management reduces security concerns, disaster recovery and business continuity-based issues, while flattening spiraling maintenance costs. Our Desktop Management solution provides a comprehensive hardware and software inventory of user desktops and devices while ensuring operating systems are up-to-date with necessary application patches. Managing computing assets is easier as devices can be configured and managed remotely and securely. Our Desktop Management Solution offers: Reduced costs associated with IT administrator management and support of company PCs Proactive management of disk space monitoring, anti-virus scanning, software updates and backups. Remote network monitoring and automated alerts Data recovery and imaging Improved PC performance and optimization Software license management and compliance reporting PC inventory management and reporting Break-fix repair of technical issues Proactive management of disk space monitoring, anti-virus scanning, software updates and computer backups. AbriaCloud Technologies saves your company time and money by repairing technical issues in the background before major problems arise. We can set the Managed Desktop solution to automatically notify us if a problem is found, so the issue can be corrected before the user even knows it s there. Contact AbriaCloud Technologies today at to find out how our Managed Desktop Solution can improve your organization s agility and reduce out-of-pocket costs and headaches associated with desktop hardware maintenance.

6 ABRIA DISASTER RECOVERY AND BUSINESS CONTINUITY SOLUTIONS Unforeseen events interrupt business operations every day. Without access to your data and systems, would you be able to serve your customers and operate your business? Would your business survive? Large or small, disruptive events can stop your business dead in its tracks. Be ready with a plan to handle minor emergencies and catastrophic events so you can get back to business fast. AbriaCloud Technologies takes the worry out of disaster recovery by reviewing your daily operational needs, personnel, and procedures to develop a comprehensive plan to keep you in business. This plan can include disaster prevention, development of procedures to reduce or eliminate downtime, identification of key personnel for a chain of command, security measures, and redundant systems. AbriaCloud Technologies customizes Disaster Recovery and Business Continuity solutions based on your business s fault tolerance level, budget and required recovery speed. As a result of our comprehensive business needs review, the solutions we develop may range from combining off-site file storage and access with on-site backup services to complex geographic system redundancy, or even physical work-site recovery space. Business operations depend on computing technologies, so protecting critical data is essential to safeguard your revenue stream. Disastrous events are caused by more than weather, fire or flooding. Viruses, theft, disgruntled employees or data corruption can bring your business to a screeching halt. Solid Disaster Recovery and Business Continuity planning goes way beyond having a few files backed up on a flash drive. A sound plan requires expertise in data, telecommunications, logistics, personnel and physical site management. AbriaCloud Technologies has the necessary experience and knowledge to determine the best Disaster Recovery and / or Business Continuity strategy for your business. Call or us at to put that expertise to work protecting your business!

7 ABRIA AND COLLABORATION SOLUTION In today s business environment, having constant access to , calendars, and contacts is vital. AbriaCloud Technologies and Collaboration tool features: A universal platform compatible across all devices A fast and easy way to sync contacts, calendars, and messages on your smart phone, laptop, tablet, or desktop device Improved security with multi-layer virus and spam protection Integration with website Customer Relationship Management (CRM), software, phone systems and more Mass / bulk mailing capability Shared calendars, folders, and distribution lists Managed and administered through AbriaCloud AbriaCloud Technologies has designed its and Collaboration solution for security-conscious businesses of all sizes. Contact AbriaCloud Technologies today at to learn more about how our web-based tool is the right fit for you.

8 ABRIA HARDWARE AS A SERVICE (HAAS) Computer hardware such as servers, desktops, and printers, only has a life expectancy of 5 years, making the price of hardware maintenance costly for business owners. Hardware as a Service (HaaS) efficiently converts capital costs into manageable monthly operational fees, while keeping computer hardware up-to-date. At AbriaCloud Technologies, we offer managed service agreements to keep equipment functioning optimally, while reducing ongoing expenses of new equipment purchases, hardware licenses, and maintenance at the same time. AbriaCloud s convenient hardware installation program makes it easy to incorporate new technology, and we keep you current with the most recent licensing requirements and system patches. Our professional technical support team takes pride in responding quickly to your questions and concerns, while ensuring hardware and software applications are configured to meet your business needs. AbriaCloud Technologies HaaS maintenance agreements feature: Ongoing hardware maintenance and software patches Rapid setup and configuration of new hardware and software Professional technical support Replacement of retired and aging equipment with up-to-date hardware Systems integration and regularly updated networks, servers and user hardware Easy and convenient monthly billing AbriaCloud Technologies offers HaaS solutions which reduce licensing, depreciation, and maintenance expenses while providing you with the costefficiency you need. Contact us today by calling or ing to find out how HaaS can help your business.

9 MANAGED VIRTUAL DESKTOP (MVD) Business today demands access to information and applications from multiple sources that are accessible anytime across an array of devices. Smart companies are rising to meet the needs of a mobile workforce by seeking solutions offering security and flexibility. As part of its Solution Toolkit, AbriaCloud Technologies has developed a Managed Virtual Desktop (MVD) solution which simplifies management of complex IT environments so employees can connect with the organization and be more productive. Managed Virtual Desktop separates the computing environment from physical hardware by placing data and applications in a private, virtualized environment, thereby improving security, reducing risk and enabling employees to accomplish objectives. With Managed Virtual Desktop companies experience: Reduced costs associated with IT management and support of company PCs Interoperability with multiple operating system (OS) network platforms including Microsoft, Linux or Mac Easy access to hosted applications from the desktop or mobile devices Secure, remote access to applications from any location with an Internet connection Accommodation of all platforms enabled by the company s Bring Your Own Device (BYOD) policies Centralized software license management and compliance reporting Improved management and control of data, configurations and updates. Managed Virtual Desktop transforms enterprise companies by supporting on-demand access to data and applications, enabling a more responsive environment and streamlined IT delivery. Contact AbriaCloud Technologies today at to learn how MVD can work for your organization.

10 NETWORK MANAGEMENT Demand for multiple computing platforms can create highly complex networking configurations and stretch your staff beyond their limits. For companies seeking to enhance their financial competitive edge, increasing operational staff to handle the load may not be the most cost-effective remedy. AbriaCloud Technologies offers an outsourced Network Management solution that streamlines network operations to be more reliable, secure and stable. We monitor your resources remotely and work with your organization to identify trouble spots before they become problems. AbriaCloud Technologies Network Management solution provides: Capability to remotely identify application and network issues before users are affected Ongoing performance management of devices and network systems including critical functions such as firewalls, and Internet connectivity Initiation of repairs and upgrades of routers and switches to keep the network system running smoothly Optimized traffic routing, configuration, bandwidth management, load balancing and network capacity AbriaCloud Technologies works pro-actively with customers to repair technical issues so users are not affected, saving your organization both time and money. Find out how outsourced Network Management is the right solution for your company by contacting AbriaCloud Technologies at today!

11 SERVERS AND SERVER MANAGEMENT Do you have a server cluttered with obsolete information or jammed with dust? Is the hardware aged and the software out of date? Are you in need of a backup, or experiencing frequent crashes? Whether you are expanding your business or starting a new one, AbriaCloud s Server and Server Management solutions deliver what you need. Buying and operating servers is a costly proposition and the capital expenditure is only the beginning. Adding the cost of configuration, maintenance, upgrading, and power usage, having an onsite server is a resource-intensive undertaking. Let the experts at AbriaCloud Technologies take the hassle of Server Management off your hands! We offer robust, customized Managed Server solutions to streamline daily operations, collaboration across workgroups, backup capabilities, and data recovery. Having your server hosted in our secure data center mitigates lost time and capital. Server requirements are as unique as your business. With our multitude of server arrangements, a more efficient and less costly solution is just a call away! Benefits of AbriaCloud Technologies Managed Server Solutions Include: Improved data and equipment security with our unified threat management methodology Lower total cost of ownership Reduction of your monthly power bill Scalability by running applications based on your business demands Industry-leading equipment kept current, delivering fast response times Protection of critical data through affordable disaster recovery and business continuity plans Contain and predict costs through scheduled capacity increases and application life cycles Contact AbriaCloud Technologies today at (678) to let us design a Managed Server solution which will increase your organization s agility and reduce out-of-pocket costs associated with hardware maintenance.

12 WEBSITE DESIGN SOLUTIONS Quality web design represents your marketplace signature, and is the first place clients and prospects look to learn more about what your company has to offer. AbriaCloud Technologies builds custom websites designed to draw interest with engaging content, attractive graphics, on line services and calls to action intended to convert prospects into customers. AbriaCloud Technologies offers a feature-rich, flexible and robust web presence through our customized Content Management (CMS) Drupal platform. Your website will be designed for ease of navigation and responsiveness, so visitors can quickly explore your site from any desktop, laptop, or mobile device. Your site can be built with interactive functionality that is as simple or as complex as you wish. Your internal team can maintain and update the site using our easy-to-use editing interface, or AbriaCloud Technologies can maintain the site and add more functionality and pages as your needs change. At AbriaCloud Technologies, we make your website work for you with: Secure On line Payment and Donation Portals Password-protected Member Areas Slideshows / Video Integration Event Management, Activities Calendar, and News Feed Newsletter Sign-up Forms Membership Directories and Databases E-Commerce Capability Message Boards/ Blogs Social Media Integration Content Management Systems (CMS) RSS feeds An Editing Interface as Easy to Use as Writing an Mobile Application Options Search Engine Optimization (SEO) Secure Customer and Member Portals Fully Customizable Solutions For Your Business Whether your website needs a face-lift or a whole new look, let the design professionals at AbriaCloud Technologies work with your organization to develop the most important tool in your marketing strategy. Call to get started!