FY 2017 FY 2026 Proposed Capital Improvement Plan. Department of Technology Services CIP pg D-3 D-7

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1 FY 2017 FY 2026 Proposed Capital Improvement Plan Department of Technology Services CIP pg D-3 D-7 June 28, 2016

2 The Changing World of Technology Source: 2

3 The Changing World of Technology Internet-based technologies are transforming the ways that businesspeople work together around the world. 3

4 Internet Penetration Continues to Grow Source:

5 Mobility is the new Norm More mobile internet users than desktop internet users in 2014 It took 20 years to bring the number of fixed Internet users to 2 billion, but only 5 years to bring the number of mobile Internet users to 1 billion. Source: 5

6 Mobility is the new Norm Nearly 50% of the county s population has lived majority of their lives in a world driven by the internet Source: minute 13. 6

7 Everything Interconnected (IoT) Smart City Possibilities Smart Parking Smart Lighting Traffic Congestion Waste Management Air Quality Noise Monitoring Structural health of buildings Energy Consumption Building Automation 7

8 Digital Strategy INFORMATION SECURITY Open Data DATA ANALYTICS CONNECTARLINGTON - ECD CONNECTARLINGTON - PEG Public Safety Ports MyArlington RECORDS Smart Cites Metro MANAGEMENT O365 CRITICAL INFRASTRUCTURE SECURITY Video Integration IN-BUILDING PUBLIC SAFETY WIRELESS Lab Public WiFI DIGITAL SERVICES Skype and SharePoint Arlington Archives 911 Radio System Management

9 The Challenge Sustainment must be a focus Effectively maintain and refresh technology infrastructure and information systems Accommodate support for critical growth needs Digital is disrupting everything The nature of services, and how they are delivered, are being transformed To meet this challenge we must Enable the workforce Transform our business processes Identify appropriate technology investments As we progress in this CIP, we will need to consider this disruption 9

10 Department of Technology Services Accomplishments Since Prior CIP Maintenance Capital Replaced End-of-Life Endpoint Devices (2,200 desktops) Expanded Enterprise Storage and Recovery System Replaced 50 End-of-Life Servers Upgraded End-of-Life Phone System Provided Real-time Monitoring of Water Pumping Communications Network Digital Alignment & Citizen Services Documented Permitting Business Process for E-Plan Review Indexed and stored off site County paper records at Woodmont Facilitated with Libraries creation of Arlington Archives Worker Mobility Scanned and indexed majority of building plans (CPHD) Demonstrated proof-of-concept to decrease use of PC s through mobile technologies 10

11 Department of Technology Services Accomplishments Since Prior CIP (Cont.) ConnectArlington PEG 60% complete, expected completion Spring County sites are connected and operational (including 6 fire stations) 16 APS sites are connected and 2 operational Emergency Communications Migrated over-the-air Public Safety Radio Communication to Fiber Enabled Intelligent Traffic Management for 197 traffic signals Created 30 Public Safety Ports (PSP) for situational emergency communication Enabled real-time Traffic Camera (180) monitoring on county website 11

12 Department of Technology Services Initiatives Underway Maintenance Capital Endpoint Device Refreshment Secure, sustain, and scale County s network and hosting infrastructure Digital Alignment and Citizen Services Roadmap for replacement of core systems such as Assessment and Collection Enterprise (ACE), Customer Administration and Payment Portal (CAPP), HR and Financial Management (ERP), and Real Estate Assessment System (REAS) One Stop Arlington Permitting Initiatives Emergency Communications Refreshment of End of Life Public Safety Network Equipment ConnectArlington Connect remaining County and APS sites with ConnectArlington ConnectArlington for Economic Development 12

13 Department of Technology Services Total Funding $68.2M

14 Department of Technology Services Total Spending $68.2M

15 Department of Technology Services Program Spending and Funding $ Total Spending Maintenance Capital 3,496 4,562 3,808 4,498 4,820 4,129 4,048 3,678 4,311 4,681 42,030 Digital Alignment and Citizen Services - 4,350 2, ,000 6,000 1,000-21,350 Worker Mobility ,360 Emergency Communications ,500 3,996 9,742 6,128 4,818 5,140 4,669 12,368 10,498 5,881 5,001 68,240 Funding New Bond Issue - 4,000 2, ,000 6, ,000 PAYG - 1,822 1,473 1,888 1,762 1,667 2,051 1,055 2,701 2,031 16,450 Master Lease 3,996 3,920 2,655 2,930 3,378 3,001 3,317 3,443 3,180 2,970 32,790 3,996 9,742 6,128 4,818 5,140 4,668 12,368 10,498 5,881 5,001 68,240 15

16 Department of Technology Services Maintenance Capital Total End User Computing 833 1,594 1,638 1,683 1,590 1,591 1,496 1,496 1,496 1,496 14,912 Network Core 1,733 2,173 1,835 2,080 2,480 1,951 1,780 1,880 2,080 2,410 20,402 Servers/ Backup Systems/ Data Storage ,614 Critical Network Power Remediation ,496 4,562 3,808 4,498 4,820 4,129 4,048 3,678 4,311 4,681 42,030 Benefits: Ongoing support of existing Infrastructure 16

17 Department of Technology Services Digital Alignment and Citizen Engagement Total Assessment and Collection (ACE) System - 2,000 1, ,000-4,000 Enterprise Payment System - 2,000 1, ,000 Real Estate Assessment System Upgrade ,000 2, ,000 Land Records , ,000 HR system replacement ,000 2, ,000 Financial system replacement ,000 2, ,350-4,350 2, ,000 6,000 1,000-21,350 Benefits: Expanded customer access into service delivery process and results Transparent and informed County government decision making Online one stop shop to request services and pay bills 17

18 Department of Technology Services Worker Mobility Total WiFi Expansion in County Facilities , ,360 Benefits: Access to information anywhere, anytime, any device Expanded customer access into service delivery process and results Enhanced workforce communications Wireless and Remote Access are the new norm!! 18

19 Department of Technology Services Emergency Communications Total End of Life Public Safety Network Eqpmt , ,500 Benefits: Ongoing support of Public Safety Infrastructure 19

20 FY 2017 FY 2026 Proposed Capital Improvement Plan Public Safety Information Technology CIP pg D-8 D-15 June 28, 2016

21 Public Safety IT/Equipment Accomplishments from last CIP (FY15) Radio System Upgrade - $ 3.8 M Police Command Vehicle Technology - $102K Computer Forensic Equipment In-Car Camera Video System Sheriff Office cruisers Projects Underway (FY16) Police/Sheriff Records Management System - $ 2.7 M Telephone System Refresh - $ 2.4 M 21

22 Public Safety IT/Equipment Changes from Previous CIP New Project: Body Worn Cameras Product demos and pilot will run during FY 17 Pilot is projected to start late August through December Police Department will have approximately 25 BWCs on the street. Cost estimates for full production will be presented to the Chief of Police mid-october. Projects Accelerated Due to End of System Support Public Safety Radios ($4.3M in FY17 and $4.3M in FY18) end of support in FY19. Projects Deferred OEM Video System (ECC) deferred from FY17 to FY18/19 22

23 Public Safety IT/Equipment 23

24 Public Safety IT/Equipment FY 17- FY 26 Funding by Department ($1,000) $32,904 $27,709 $9,650 $3,945 Fire Sheriff Police OEM 24

25 Public Safety IT/Equipment Major Projects FY17 FY21 ( $1M) Mobile Data Computer and Infrastructure - $2.3M (FY17; pg D-13,14) Fire Defibrillators - $2.08M (FY17; pg D-9,10) Public Safety Radios (Portable and Mobile) - $8.6 M (FY17 and FY18; pg D-11,12) Mobile Data Computers Public Safety Radios Fire Defibrillators 25

26 Public Safety IT/Equipment Major Projects FY17 FY21 ( $1M) Fire Vehicle Refreshment - $6.6M (FY18-21; pg D-9,10) Fire Alerting System - $3.2 M (FY19-FY21; pg D-9,10) Fire Breathing Apparatus - $3.3M (FY19; pg D-9,10) Emergency Communication Video System - $1.4M (FY18-19; pg D-11,12) Next Generation 911 Upgrade to current dispatch system and associated telephony infrastructure Industry evolution from analog to digital telephony Goal to provide a highly integrated solution with other public safety applications Working with other jurisdictions within the National Capital Region to explore alternatives for cost sharing ECC Video System Fire Alerting System Fire Breathing Apparatus 26

27 Public Safety IT/Equipment Major Projects FY22 FY 26 ( $1M) Fire Portable Radios - $3.6M (FY 22-24; pg D-9,10 ) Fire Records Management System - $3.0M (FY23-26; pg D-9,10 ) Upgrade Detention Facility Security System - $2.5 M (FY24; pg D-15,16 ) Second Replacement Due to Equipment Useful Lifecycle (5-7 yr. average) Mobile Data Computers & Infrastructure - $2.3M (FY22; pg D-13,14 ) Police/Sheriff Records Management System - $4.0M (FY24-26; pg D-13,14) Fire Defibrillators - $2.2 M (FY24; pg D-9,10 ) Public Safety Radios (Portable and Mobile) - $8.86M (FY24-25; pg D-11,12 ) 27