Power to your PMS. Improve realisation with Tikit Carpe Diem s advanced time capture capabilities

Transcription

1 Power to your PMS Improve realisation with Tikit Carpe Diem s advanced time capture capabilities

2 Power to your PMS Improve realisation with Tikit Carpe Diem s advanced time capture capabilities CarpeDiem

3 Do you wish you could power up your PMS? For the last decade or so, point solutions have been mid-tier law firms best friend. These solutions have addressed challenges in certain areas but have never come together to form a full solution. And let s face it, there is no one stop shop when it comes to practice management systems. Different types of work require different types of solutions. Plus, with the invention of Cloud and SaaS, to name but a few new trends, mid-tier firms now have access to the same best-of-breed solutions as the big legal players. What does this mean? Well it s simple really. You can now take your already functionally rich practice and case management system and layer on top other integrated technologies, delivered in the way you want, to achieve business continuity and ultimately power up you PMS! Automate routine tasks Carpe Diem can provide firms with the tools to automate specific tasks within the time and billing process. Timekeeping has a big impact on a firm s revenue. Clearly the more time that can be logged the more money you earn. Conversely, the more time spent collecting time, the more money you notionally lose. It therefore makes sense to automate how time is collected and fed through to the billing system as much as possible. Moreover, once automation is successfully handling some small, discrete tasks things like executing your monthly billing runs you can start working out the ROI and demonstrate the value. Remember that the impact of any small gain you make is multiplied by the number of times you do that task. Remember too to factor in the added value you can realise from having some of your team redeployed on higher value work. You could find that small inroads into enhancing efficiency and increasing productivity begin to accumulate into quite significant impacts.

4 Inclusive Timekeeping A complete record of worked time Tikit Carpe Diem ensures contemporaneous timekeeping by providing the ability to capture time the instant it is worked and on whatever device you have access to at the time. Multiple Smart Timers can be active at any time and the Smart Timer toolbar floats above applications so that users can easily log time when switching to a new task Running timers follow users when they move devices from work, home or when mobile Time recording embedded in Word, Outlook and Office 365 means users are auto prompted to capture time Time Finder functionality autopopulates timesheets based on the user s digital footprint and provides intelligent prompts to fill the gaps Chronological views help users piece whole days and weeks together to increase billable time Available anytime, anywhere and on any device. This easily enables out of hours time capture that might otherwise be lost Record Expenses and Disbursements Complete capture of billable items As well as an inclusive record of time worked, a client s invoice must also include expenses and disbursements incurred during the execution of their matter. Tikit Carpe Diem now allows firms to apply the same level of immediacy to cost capture that it has brought to time capture all through the same easy-to-use interface and available anytime, anywhere and on any device. Using the same easy-touse interface as for time recording means there is only one interface to learn to compile all the components of a client invoice No duplication of effort. All billable elements are captured in one application Immediate recording of expenses reduces write offs for late submission and increases the transparency of the invoicing process Photos of expenses receipts can be uploaded while mobile, ensuring a complete expense entry as it is incurred Forecasting and Workload Management Ensure efficient use of time Balancing and allocating resources across all of the firm s workload is vital in order to make efficient use of the talent you have and consequently maximise profitability and competitiveness. Tikit Carpe Diem now allows the forecasting of time so that you can gain insight into the level of resource availability and expertise required to fulfill new matters at the right price and within required timelines. Provides comprehensive dashboards for reviewing work allocation/resource availability by individual, practice group, office etc Gain insight into work patterns, areas of low usage and areas under stress from too much work Develop tactical business development initiatives to drive work to under-utilised areas Allows dynamic reallocation of work to those with spare capacity Having a single timekeeping system that provides the same technology across every platform is very important for a consistent user experience. The functionality to record time with tablets and smartphones is of increasing importance, and is now competing with traditional desktop entry. Consequently, the ability to capture and manage time painlessly and accurately across all devices is not simply a nice to have, but is seen as fundamental to how we support our users. Mark Mountford Head of IT Applications at Bird & Bird LLP

5 Delivered exactly how you want it Tikit Carpe Diem provides the ultimate in flexibility so that you can choose the implementation that will work best for your firm. Record at the desk For professionals who don t work outside the office or traditional office hours Record while mobile, for users on the move Mobile capture now comes as standard An easy-to-use interface for mobile devices makes capture quick, easy and frequent A consistent desktop and mobile interface makes the training requirement minimal Leverages consumer device behaviour and consumer user interface to capture more granular amounts of time and charges, especially out of hours Cloud implementation Moves the cost from Capex to Opex Provides greater flexibility to add or subtract users Heightens data security Offers better system availability and resilience Enables automatic updates Lowers the cost of provisioning IT Tikit Carpe Diem gives firms a knowledge advantage. Drive your firm s performance with meaningful analytics.

6 Carpe Diem Carpe Diem is the right solution for firms of any size, business model or geography. Quick start implementation Firms get all the core functionality they need without going through a lengthy scoping and configuration exercise Because there s no customisation this implementation costs less It also reduces the interruption to business as usual for partners, users and IT Localisation of the interface Carpe is fully configurable and customisable Localisation and language addressing cross jurisdiction/ global firms We have achieved 100% user adoption due in large part to the various time recording options available as well as the flexibility of the Carpe Diem mobile app and the comprehensiveness of the Time Finder technology. In addition, we supported the roll out of Carpe Diem with a very well planned and executed training program based on the train the trainer model provided by Tikit. In combination, all of this has helped achieve our 100% adoption target. Jon Wyche, IT Director, Meunier Carlin & Curfman LLC

7 Why Tikit Carpe Diem? For over 20 years Tikit Carpe Diem has defined how professionals around the world have captured, recorded and tracked time. This experience enables us to evolve the product in line with the changing face of time recording and to be confident that the implementation of the product will be effective in each firm s individual environment. Why Tikit? Unparalleled knowledge of time recording within the legal, accounting and professional services industries Backed by a FTSE 20 company, we have the resources to continually invest in the development of our time recording solution We have accumulated unrivalled experience in time recording and a proven track record of its deployment in a firm environment Tikit Carpe Diem is backed by an ISO9001 accredited support service that is available 24 x 7 Why Tikit Carpe Diem? Tikit Carpe Diem has been engineered to take the latest technologies into account It is scalable and can grow with your firm Has been stress tested to support over 20,000 timekeepers with 800,000 time postings a day and 160 postings per second Firms that embrace new technology are equipping themselves to succeed in the future. They will be more automated and efficient, and hence more competitive. They ll have better data upon which to base decisions. And they ll be positioned to attract, and meet the expectations of, the best talent in the industry Tikit Carpe Diem s intuitive interface is consistent across devices to reduce training and increase acceptance Our adoption of Carpe Diem s consumer-based timekeeping technologies, resulted in a 44% increase in the number of mobile entries, with 40% more granularity, both of which contribute to more timely and more accurate invoicing to our clients. Justin Hectus Director of Information at Keesal, Young & Logan (KYL) Carpe Diem has been built from the ground up and we believe that it is more future ready than any other comparable system on the market. It s been developed to make the most of technological advancements not just to allow them.

8 Join the world s top firms and switch to Tikit Carpe Diem. Don t wait, talk to us today. What to do now Tikit Carpe Diem captures billable time anywhere, anytime, on any device. Simple to use and instantly accessible, it increases the number of billable hours. At the same time it provides insightful reporting dashboards that improve productivity and help the firm connect better with clients. Delivered exactly how you want, it incorporates a range of powerful functions, all designed to maximise the hours captured and help your firm succeed.

9 Talk to us today. Tikit Carpe Diem, Mid Market, UK A4, Sep 18 T: +44 (0) (Europe) (North America) +61 (0) (Australia) E: Tikit Ltd BT Faraday House, Knightrider Street, London, EC4V 5BT 80 Bloor Street West, Suite 1502, Toronto ON c/o BT Australasia, Level 1, 76 Berry Street, North Sydney, NSW 2060, Australia Registered in England Registered office: 81 Newgate Street, London, EC1A 7AJ Copyright Tikit Tikit is a leading provider of innovative and specialist technology to the Legal and Professional services sector with over 1,500 law firm clients globally and is part of BT Group. Tikit develops its own software including Partner for Windows, Carpe Diem, Template Management System and emarketing. This is complemented by long-standing partner relationships with other top best-of-breed providers to create innovative and complete solutions for its clients. This is matched with a commitment to and reputation for excellent customer service across consulting, implementation and support. For more information about the company, go to