C CURE 9000 Enterprise Advanced Security and Event Management

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1 Sales Guide System C CURE 9000 Enterprise Advanced Security and Event Management INSIDE: Key Features Key Selling Points Available Documentation Contact Information Executive Brief C CURE 9000 Enterprise, now available with C CURE 9000 v2.0, offers a whole new perspective on enterprise architecture. Your customers will have the ability to share critical information such as personnel, hardware, alarms, and events across an entire enterprise and manage/monitor global activity from a central server. What s really impressive is that each local administrator still retains full control of his or her particular site from a local server without reliance on the central office. And moreover, it allows system administrators at the main facility to configure and monitor all locations from a central site.

2 Key Features Advanced distributed architecture for enterprise scalability Maintain independent control at each remote location Optimize local performance by limiting LAN/WAN traffic and latency Synchronize a full database not just cardholders across all servers Manage entire enterprise across multiple geographical areas from one central location Monitor alarms from multiple sites on one workstation Global reporting for efficient, consolidated data tracking Advanced distributed architecture for enterprise scalability C CURE 9000 Enterprise utilizes an advanced distributed, multi-server architecture for true enterprise scalability and multi-site management. This makes C CURE 9000 Enterprise ideal for any size installation locally situated or geographically dispersed. The architecture supports a master application server (MAS), and up to 20 satellite application servers (SAS) and client workstations without limiting system functionality. 2

3 Whether an organization consists of a few facilities that are locally dispersed or many that span the globe, C CURE 9000 Enterprise grows as a company grows. Its powerful architecture allows a LAN/WAN connection linking a master server with many remote servers with the ability for the servers to concurrently process data. This solution enables C CURE 9000 customers to operate their facilities more efficiently and effectively by making it faster and easier to manage data across an enterprise. Maintain independent control at each remote location Although each SAS communicates directly with the MAS, they are not dependent on the MAS for access control in the area in which the local hardware resides. Each satellite or regional system administrator has total control over all access control field hardware and system information related to his respective location. However, global administrators and operators can view, control, and modify all the information and field hardware across the entire organization. This gives regional system administrators autonomous control over their individual regions; independent of the MAS and corporate WAN. There is no dependence on the MAS for door controlling, alarms, and events. Each location retains its own database and has full local reliability. This prevents unnecessary system downtime should the local server lose communication with the MAS. For example, if a SAS at a call center in Chicago loses communication with the MAS in San Francisco, it s still business as usual. The local system continues to control doors, alarms, events, etc. Once communication is restored, the local server replicates its data to the master to ensure all information is up-to-date. Optimize local performance by limiting LAN/WAN traffic and latency Within a C CURE 9000 Enterprise system, you can connect a SAS to a Local Area Network (LAN) along with relevant access control hardware. This will optimize local performance in the event of latency from the WAN. The SAS may communicate directly with the hardware that is part of that particular LAN. There is no dependence on the MAS which could reside hundreds or even thousands of miles away for hardware operations. Since local hardware only communicates with the SAS, the performance of each regional server is optimized by limited traffic over the LAN/WAN. This regional placement of C CURE 9000 shortens the time it takes to transmit data. Communication is localized and uses much less bandwidth than if the hardware communicated across the WAN to the master enterprise server. This increases efficiency and overall throughput. 3

4 Synchronize a full database not just cardholders across all servers In an enterprise organization, each location houses a server that synchronizes data with the maser server via WAN communication. All access control information, not just cardholder data, is sent to the master. The master then distributes any changes received from other regional servers, so that all servers are equipped and operating with up-to-date information. This is all done in real time. The main purpose of an access control system is to track who goes where and when. Ensuring data integrity of all information connected to a particular employee, incident, door, etc. helps security personal keep the organization running smoothly and keeping people and assets safe and secure. Consistent synchronization of each local server to the master database ensures data consistency and provides information that is necessary to ensure the organization and its employees are well protected. Synchronization of a full database also gives security personnel the ability to compile global personnel and configuration reports quickly and efficiently. All information from each site is available in one location when you need it. Manage entire enterprise across multiple geographical areas from one central location C CURE 9000 Enterprise gives corporate security and IT managers complete control over all system and event information in their entire organization. All cardholder and access control field data collected at each site is communicated to the main server. This is where a user can configure and manage all data across all locations. 4

5 This gives corporate security and IT managers global viewing and control of each site from one central location making it much easier to get a full picture of the organization. For example, a master server resides in the corporate headquarters of XYZ Corp. in San Francisco where corporate security personnel has complete visibility of what is going on at their other sites in Cincinnati and London from a security standpoint. Monitor alarms from multiple sites on one workstation The power and flexibility of C CURE 9000 Enterprise allows system operators to perform central monitoring of alarms from all SASs simultaneously from one workstation. Or, you can monitor one SAS at a time. Whether one site or many, all alarms triggered may be conveniently shown in a specified workstation. Central monitoring of alarms from multiple sites means more flexibility. Operators might share the responsibility of monitoring various sites during different time periods. For example, operators in Chicago, Cincinnati, and London might monitor alarm and event information locally in their specific site during working hours, while senior enterprise operators in San Francisco might monitor alarms from all of the regions after hours. A large number of regions can be monitored simultaneously. 5

6 Global reporting for efficient, consolidated data tracking Users of C CURE 9000 Enterprise can receive personnel, configuration, hardware, as well as journal and audit data from all facilities within the organization through the master database for enterprise-wide reporting. Journal and audit data are synchronized to the master server on a configurable schedule. Customers will save valuable time searching for data and compiling critical reports from all sites since global information is collected and saved on the main database. They will be able to quickly and efficiently collect global data for internal investigative purposes or to comply with company mandates. For example, oftentimes it s necessary for a company to track an employee s travels from site to site. With global reporting, a security director can run a single global history and audit report quickly providing a complete picture of access control activity across multiple facilities. Or, he can get even more specific and find out where a specific employee was on various dates from x year to y year. 6

7 Key Selling Points C CURE 9000 Enterprise provides some important functionality that will help you in the market. An intuitive user experience. While other enterprise systems require you to log out of one satellite application server before being able to view another, C CURE 9000 allows users to easily move from server to server. By simply logging into the MAS and utilizing a simple drop down box, the user does not waste time by logging out and logging in to each server individually. Comprehensive synchronization of entire database. C CURE 9000 provides enterprise customers with the ability to create global configuration reports. By synchronizing entire database not just cards and personnel C CURE 9000 produces a much richer and comprehensive reporting system which allows for quicker compilation. For example, you can help track an organization s hardware configurations by compiling a single report showing all istar controllers and attached hardware for a quick snapshot of the organization s security system. Centralized management of entire enterprise. C CURE 9000 Enterprise helps chief security personnel to view and manage an entire enterprise including all hardware, readers, inputs, and templates from a central workstation. With an intuitive layout and expanded hardware tree, it s easy to manage all sites from one central location. Consolidated system-wide reporting. C CURE 9000 Enterprise allows customers to gather information system-wide for investigation purposes or company mandates. It s no longer necessary to obtain the information from each individual server and compile the information into one report. For example, a security director can configure a journal report for a single person with information spanning the last several years as s/he travels between sites. Scalable solution for small and large sites. Because C CURE 9000 is easily scalable, it can be installed in an organization that has few facilities (two or three locations) to extremely large organizations spanning the globe. Enterprise does not necessarily mean it applies to only large corporations. This can easily apply to sites much smaller in scale while still maintaining the rich feature set that C CURE 9000 offers. A more compelling migration path for C CURE 800/8000 users. The new enterprise features in this release provide continued support for existing C CURE 9000 customers but also present a truly compelling case for C CURE 800/8000 customers considering a transition to C CURE For a complete comparison of features between C CURE 800/8000 and C CURE 9000 click here. 7

8 Frequently Asked Questions Q. How is C CURE 9000 Enterprise licensed? Is there a separate license for the master application server (MAS)? A. An enterprise architecture consists of one MAS and one or more SASs (satellite application servers). Each is licensed separately. The MAS license is based on the number of global personnel records the customer desires in the enterprise, while the SAS licenses begin with a standard C CURE 9000 Series L S license (based on number of online readers, inputs, outputs, simultaneous client connections and badging clients) and adds the SAS option, sold separately. NOTE: If all the personnel are considered global, then they do not count towards the SAS s personnel count and the SAS local personnel records do not count towards MAS global personnel records. NOTE: The SAS license consists of two parts the standard C CURE 9000 server license (Series L - S) and the SAS option. Q. Can I upgrade an existing stand-alone C CURE 9000 server license to a SAS? A. Yes, just purchase the SAS option for your existing C CURE 9000 system serial number. NOTE: Only one existing C CURE 9000 database may be upgraded as a SAS into an enterprise environment additional databases will have to be exported and then re-imported to avoid database conflicts. Q. Does the MAS license limit the number of SASs that it can connect to? A. Yes, C CURE 9000 version 2.0 is limited to twenty SASs. Q. Can I use Software Development Kit (SDK) drivers in the Enterprise environment? If so, do I need the SDK option and driver installed on each SAS? Do I need it at the MAS? A. The SDK is not required for an SDK developed integration. Only the SDK driver and license is required on the C CURE 9000 Series L S with the SAS option where the integration will be installed. As the MAS does not support hardware connections, the driver is not required on the MAS. Q. May I use a virtual machine in the enterprise environment? A. Software House does support C CURE 9000 deployed in a virtual environment but does not support the virtual environment itself. 8

9 Q. May I use EMC Autostart and Replistor in the enterprise environment? A. Software House does support a MAS and SASs with EMC Autostart but requires the SQL database be deployed on separate servers from the C CURE Q. May I use STOPware PassagePoint visitor management? A. Software House does support STOPware PassagePoint visitor management in an enterprise environment. Separate licenses are required for each MAS and SAS where the integration will be installed. Q. May I use CodeBench PIVCheck? A. Software House does support CodeBench PIVCheck management in an enterprise environment. Separate licenses are required for each MAS and SAS where the integration will be installed. Q. May I use C CURE 9000 SiteServers in an enterprise architecture? A. Software House does not support C CURE 9000 SiteServer in an enterprise environment with v 2.0 but will support C CURE 9000 SiteServer in a future version. Q. May I display live data through a global dynamic view of doors? A. No. Dynamic views containing information from two or more servers must get the data from the MAS. Q. How is the time displayed in the monitoring station on the MAS? Is the time from the controller, server, or client? A. The time that is displayed for an activity or event is always rendered in the local time zone of the client machine, and not from the server (SAS or MAS) that the client is connected to. Q. May I use C CURE 9000 Web Client in an enterprise environment? A. Software House does support C CURE 9000 Web Client connections on MAS and SAS servers. However, a C CURE 9000 Web Client user may connect to only one server (MAS or SAS) at a time. The C CURE 9000 Web Client can be used for local activity monitoring, but not global activity monitoring. Q. Is the system variable setting Maximum clearances per person system-wide, or set on a per server basis? A. The setting is on a per server basis, and applies to the personnel owned by that server. Q. Are SDK data fields synchronized? Can you journal the SDK activities in the MAS? A. SDK data fields are not synchronized they remain at the respective SAS where they are installed. However, SDK activities are synchronized in the master journal. 9

10 Q. Can the MAS restore a SAS s database? A. No, the MAS cannot re-create a SAS s database and rebuild it. You must make backups of each satellite database and master database separately. However, you could use the MAS s drive to store a copy of each satellite server database. Q. Do I need to have the MAS up and running before I install any SASs? A. Yes, you must install the MAS first, and then when you install each SAS you need to verify connectivity to the MAS as part of the installation process. Q. How do I upgrade an entire system at once? Do I need to upgrade all servers at the same time? A. No. As part of the next version of C CURE 9000 Enterprise (v2.1), we will allow the MAS to be upgraded to v2.1 while the SASs remain at v2.0. Then, you can upgrade the SASs afterwards without talking the whole system down. 10

11 Available Documentation English versions of the following documents are available on Datasheets o C CURE 9000 o o C CURE 9000 Enterprise C CURE 9000 Web Client Architectural and Engineering Specifications Installation Guides and User Manuals Software House Enterprise Solutions Brochure For additional product information, please contact the product manager listed below. Steve Lewis Product Manager (Direct) (Main) slewis@tycoint.com Rick Focke Product Manager (Direct) (Main) slewis@tycoint.com The trademarks, logos, and service marks displayed on this document are registered in the United States [or other countries]. Any misuse of the trademarks is strictly prohibited and Tyco International Ltd. will aggressively enforce its intellectual property rights to the fullest extent of the law, including pursuit of criminal prosecution wherever necessary. All trademarks not owned by Tyco International Ltd. are the property of their respective owners, and are used with permission or allowed under applicable laws. Product offerings and specifications are subject to change without notice. Actual products may vary from photos. Not all products include all features. Availability varies by region; contact your sales representative Tyco International Ltd. and its respective companies. All rights reserved. SH1086-SG R01-LT-EN 11