Robotic Process Automation. 27 September 2017

Transcription

1 Robotic Process Automation 27 September 2017

2 ROBOTIC PROCESS AUTOMATION A future with robots on the workplace

3 Profile Coforce Specialist in Robotic Process Automation (RPA) We provide full-services to local and international businesses 24/7 support Partner: InnovestIT Group, Turnover: + 11 mln., 95 experts, 350+ customers

4 What is RPA PDF data files websites portals By robotising routine tasks, RPA plays an intermediate role between human, process and applications. Excel ERP legacy systems databases This allows employees to focus on what they need to do; creating value for customers. Enterprise systems *Robotic Process Automation

5 What does RPA do It emulates human actions that perform repetitive tasks in existing applications. Virtual workforce under the control of operational teams. Carries out the interaction with other applications and systems. Uses non-invasive techniques. Emulates what humans do through automatic login, data retrieval and organizing transactions with various other systems in the process. Smart software that performs pre-modeled outcomes. Quick construction applies in a snap. Performs high-volume, repetitive tasks that are perceived by humans and cost a lot of time and are error-sensitive. Configuration is done by operating staff. By making process diagrams of procedures. Simply model multiple tasks across multiple systems. Multiple system in and processes can simultaneously "manipulate" data and trigger responses and reports. Automates work 24/7/365. Full control over all activated robots. High scalability and thus virtual workforce can be deployed. Increases consistency and reduces the chance of errors. Simple, specialized support by the IT department. Production robots are trained (read configured) by operational process users. Contributes to compliance with policy objectives. Puts operational costs down.

6 Added value of RPA Cost reduction Works at least 3 FTE faster and more accurately Faster Up to 4x the normal processing speed, works 24/7 100% accurate No human errors or corrections. Fully verifiable and compliant Employees can focus on key tasks such as human interaction, assessment and interpretation - employee and customer satisfaction; developing new services. Operational viability / compliance / customer support / innovation support

7 Portfolio and Tooling Mobile Multichannel input Capture Case management Workflow Analysis Capture technology Robotisation Process automation

8 Architecture Integrated engines Terminal Web Excel API Data Components Robot design studio Robot Server + Management console Analytics Virtual PC Cognitive plug-ins

9 Building robots Workflow design Integrated browser Real time development & testing Full XML/ HTML control

10 Managing robots User management and role-based administration. Secure and scalable architecture. Operational task / performance motoring.

11 Monitoring, analysis and reporting Ready-made dashboards for performance measurements. System Monitoring and integration of workflows.

12 Solution A portfolio of RPA, BPM and analysis modules: User-friendly No coding for operational users and powerful for IT developers. Any application or data source Suitable for all applications and data sources that your employees use. Robust Centralised robotisation allows simultaneous use of robots with multiple job processing.

13 Building robots (demo)

14 Added value of RPA Digital workforce Smart administrative process control Maneuverability and scalability Compliance of the organisation

15 RPA opportunity's Integrating activities between users, data and systems: Automates the collection and integration of data sources. Handles a single overview from more sources. Automates processes with a repetitive character. Transforms data into valuable information.

16 Implementation model Initialise Industrialisation Institutionalisation Policy. Processes (fast odds). 1st sprint (Pilot). Identify and prioritise other processes. Evaluate. Implement RPA in sprints Organisational changes: transformation process. Plan impact analyzes on human, process and organisation. Implement infrastructure, support model and RPA team. Virtual workforce as an extension of human capacity. Create a culture of continuous improvement by RPA.

17 Pilot? Provide insight of the value and effectiveness that RPA can deliver. Applications are highlighted. What are the effects of a full scale roll-out? Engaging stakeholders at management level and operational levels (process owners, ICT).

18 Success factors Proof of Concept (PoC) Supporters support Train champions for change management Setting up a Center of Excellence Use best-in-class products and know how.

19 More information? Oortlaan 2, 6716 WD Ede Netherlands +31 (0)