Unified Ticketing- Indian and Global Perspectives. Mohamad Kader Vix ERG

Transcription

1 Symposium on Public Transportation in Indian Cities with Special focus on Bus Rapid Transit (BRT) System New Delhi Jan 2010 Unified Ticketing- Indian and Global Perspectives Mohamad Kader Vix ERG

2 What is Unified Ticketing? Unified Ticketing is a city-wide piece of infrastructure that provides the ability for smartcards (and other tokens) to be used for public transport ticketing and other payments. At the heart of a Unified Ticketing System is a Central Clearing House A Central Clearing House (CCH) is a large system of hardware and software that settles transactions between multiple operators, usually in a city-wide ticketing system. Multi-modal Automated Fare Collection (AFC) systems involve multiple modes of transport such as bus, rail, metro, ferry etc.

3 Unified Ticketing System Design

4 What Unified Ticketing is Not Unified Ticketing is not the same as a fare collection (AFC) system. It is larger and more-encompassing as it links together multi-mode, multi-operator AFC systems into one, central, seamless system. A city using a UT system can ensure its AFC systems are seamless and convenient to the people

5 Why Plan for Unified Ticketing Now? India is entering the Unified Ticketing scene at just the right time to take advantage of the ticketing technology. Construction and Expansion of Metro Rail in most of the Metro Cities of India is going on Fund allocation for new buses under the Phase I of JnNURM is being done, the new buses are recommended to be custom equipped with the unified ticketing system technology Delhi- Computer vs memory slot analogy

6 Why Plan for Unified Ticketing Now? India has to follow stringent sustainability guidelines Unified Ticketing Systems would be on the line of those guidelines The National Urban Transport Policy and JnNURM propose one single Urban Mass Transit Authority (UMTA) There is a growing realisation that UT systems are not the same as AFC systems and that UT unifies all other AFC systems under one Central Clearing House

7 Essential Policy Decisions for UT in India Without planning, different transport operators will design and deploy own AFC systems, own smartcards and own AFC infrastructure. This is a problem that Indian cities can avoid. India is in a unique position now to make sure it plans ahead to avoid the errors of other countries. Relevant Ministries should coordinate with city transport authorities now to ensure standard specifications for: Cards, Interfaces, Stakeholder management (transport authorities) This will help introduce UT to a city in a cost effective and timely manner to the benefit of the city and its people

8 UT Benefits-Revenue Benefits Reduction of fare evasion will improve revenue collection as well as less cash handling Reduction of errors in fare/revenue calculations Fully auditable accounts for all modes of transport and operators Government can subsidise low income earners by topping up their card for use on transport or for small retail purchases. This could be extremely popular. One Unified ticket helps increase patronage as passengers can move esily across different modes of transport

9 Better Transit Data for Planning Influencing the use and opening of city areas through targeted transit planning Controlling/Influencing mobility patterns through time-differentiated transit products Cross-regional transit planning Provides the city with transport usage data which will assist in future transport planning Consistent with goals of the Indian Government s JNNURM initiative in providing a city wide system which assist the government in providing enhanced services needed as Urban development continues across the 63 identified cities.

10 Passenger Benefits Convenience through one ticket being used across many types of transport (Rail, Metro, Bus Ferry) Less queuing for tickets Less time boarding buses Passengers can benefit from fairer fare structures and are able to benefit from multiple ticket products which offer discounted fares for lower income groups, pensioners, and school children. General increase of mobility of the population Satellite towns around the City can join the scheme

11 Passenger Benefits Paying for small value retail purchases (less than INR 1000) Vending, food and beverage purchasing, paying for photocopying at universities etc. using electronic purse Paying for food in school canteens ID cards for schools, universities and senior citizens allowing them to obtain discounts and other benefits ID cards for government employees, university and school students and others allowing them to use the electronic purse, the identification as well as the public transport ticketing component

12 Improved Business Efficiency Improved operational information Increased rates of passenegr movement through Quicker loading of people onto buses Quicker access through gates on metros Concentration of funds and expertise onto the task of moving people Sharing of ticketing infrastructure Reduce operational and maintenance costs Better planning of routes and services Improved and varied methods of payment Build passenger loyalty by introducing Loyalty programs

13 Environmental Benefits Reduced congestion on public transport Faster boarding and off-loading of passengers Relief of inner city congestions Reduced use of paper tickets, less waste removal. Reduce the carbon footprint of the passenger and the city to help meet National emission targets The Green angle can be a very popular initiative

14 Case Study- Beijing Beijing UT System is the most powerful of its type in the world Designed and tested for a large city, similar to Indian cities: 10 million passenger journeys per day 4 systems supplied by different vendors integrate into the UT system 25 lines in the future 500 Stations ERG s Unified Ticketing System brought together these systems for the convenience of the people

15 Case Study-Beijing Continued

16 Case Study-Hong Kong Unified Ticketing brings together multiple modes of transport using one, easy to use, seamless smartcard Used not just in transit, but also for other payments such as: Retail Parking Phone Access control

17 Case Study- Hong Kong Continued 7-11 Stores New World Telephone Hongkong Telecom HONG KONG CONTACTLESS SMART CARD PROJECT SYSTEM OVERVIEW Service Providers Central Computer Station Portable CSC Analyser Office CSC Computer P4000 & Charger Gate Kit AVM Photobooth Processor Multiprocessor Door Access Unit BANKING SYSTEM MTRC ITS CENTRAL SYSTEM Service Providers Central Computer Station/Depot Computer Portable CSC Analyser P4000 & Charger Office CSC Processor Gate Kit AVM Multiprocessor Wireless LAN DDU FEEDER BUS BCP C O M M UN KCRC-ER I C Service Providers Central Computer Station/Depot Computer Portable CSC Analyser P4000 & Charger Office CSC Processor AVM Multiprocessor FEEDER BUS Wireless LAN DDU BCP CLEARINGHOUSE A TI REPORTING O NS KCR-LRT N E T W O RK Service Providers Central Computer Depot Computer HCR P4000 & Charger Wireless LAN DDU BUS BCP OPERATIONS CONTROL & MANAGEMENT SYSTEM (OCMS) KMB Service Providers Central Computer Depot Computer Wireless LAN DDU BUS BCP CARD ISSUER CITYBUS CARD DISTRIBUTION PERS ONALIS ATION Service Providers Central Computer Depot Computer Wireless LAN DDU BUS BCP FIRST BUS AVM Gate Kit Service Providers Central Computer Ferry Computer HYF CARD INITIALISATION

18 Case Study- Singapore 6 transit operators covering bus, rail and light rail. One central Unified Ticketing system manages the entire transport AFC process, thus making software management easier Lower cost for the city and greater convenience for the people

19 Case Study- Singapore BANK NETS Central Computer Supplemental Fare Equipment SINGAPORE SYSTEM OVERVIEW GATE PSM GTM Smart Card Initialisation Machine SCA SMRT System Future Provision for Combi Smart Card INTEGRATED FARES CENTRAL COMPUTER RNCC C O M M U N I C A T I O N S SMRT Central Computer NEL Central Computer Station Computer Station Computer GATE GATE PSM GTM GTM NEL System LRT System GIRO Facility CENTRAL CLEARING HOUSE Existing TransitLink LAN N E T W O R K LRT Central Computer Station Computer GATE GTM SKG LRT System Internet FARETABLE MANAGEMENT SKG LRT Central Computer Station Computer PSM AVM REPORTING Other Systems VLS BUS Full Attendance & Overtime System Concession Pass System Leave Application System CARD DATABASE BNCC C O M M U N I C A T I O N S Bus OCS Central Server DCS ICS Wireless LAN Wireless LAN Existing Farebox VLS BEP/BXP BEP/BXP BEP/BXP BEP/BXP BUS SCA SBS System N E T W O R K Bus OCS Central Server DCS Wireless LAN Existing Farebox SCA TIBS System BEP/BXP BEP/BXP BEP/BXP BEP/BXP BUS STOP BUS STOP BXP BXP BXP BXP Radio Network Leased Line

20 Contact Details Mohamad Kader Head of Sales, Asia Vix ERG Phone