Business Process Management (BPM) system SimBASE 4 Introduction

Transcription

1 4 [ r ] e v o l u t i o n Business Process Management (BPM) system SimBASE 4 Introduction 2016 SIMOURG LIMITED October 2016

2 Contents Simourg: briefly about us What is SimBASE 4 Architecture and technologies User interfaces System applications Why to choose us 2

3 Simourg: briefly about us More than thirteen years in business process management, optimisation and automation business. Successful projects for clients from 17 countries: a half of clients represent private businesses, another half state and public entities; reach experience of co-operation with international projects and organisations. Significant volume of research & development, methodological work, successful adaptation of western business technologies to post-soviet markets along with a range of own well-shaped efficient techniques. Extensive experience conducting seminars and trainings in reconstruction, formalisation and optimisation of business processes, external coordination of business reengineering projects, as well as team-building for internal client project teams. Building of own business process management system SimBASE an extendable platform for modelling and automation of various activity types for organisations from all sectors of economy. 3

4 Contents Simourg: briefly about us What is SimBASE 4 Architecture and technologies User interfaces System applications Why to choose us 4

5 What is SimBASE 4 SimBASE is the new generation Business Process Management System (BPMS) that let automate any types of activities for organisations from all sectors of economy. The most modern principles of corporate management and motivation are put in the basis of the system business logic, while the technical side is completely based on web technologies Automated generation of BPMN 2.0 diagrams, along with comprehensive technological cards. Included analytical tools, along with integrated KPI and reporting functionality. Manual, automated and fully automatic processes, attracting attention of employees only when it is needed. No more routine control, attention can now be concentrated on what s really important! 5

6 System highlights Ability to setup and manage business processes using system interface without a need to interfere system source code. Processes may start manually, based on time schedule, as a subprocess of other processes, or if some event occur. Integrated reporting subsystem along with template-based automated document compilations and mailing tools. Survey, testing and quiz management subsystem, voting and joint decision making functions, deputy assignment tools. Integrated data export-import subsystem, integration interfaces to interact with other systems. Flexible and powerful notification management functionality. Integrated SimBASIC scripting language to support various computations and perform automated activities. Flexible multi-lingual interface, visual screen forms builder, KPI management and automated composition of process configuration documentation. 6

7 Main emphasis on the most important Flexibility. Any business process in the system can be changed at any time, without the need of software reinstallation or re-training of the personnel. We live in a dynamic world and our success depends on our ability to quickly adapt to changes in the environment around us. Security. All your techniques and technologies, documents, contacts, history of customer relations, your operation statistics and trace of completed tasks do not get sick, do not go on holiday and do not leave the job. SimBASE provides comprehensive business security besides the ordinary data encryption, access control and multi-factor authentication. Control. The system provides monitoring of all business processes inside the organisation, measuring of performance indicators and submitting relevant information to those who need it, and only when it does require attention. 7

8 Methodology Virtual conveyor principle: a document, a task or any other object automatically travels from one performer to another in accordance to the configurable business logic. 8

9 Reports and templates User interface lets building templates for further manual or automated reporting Report templates Based on process logic system will automatically create required documents like letters, orders, contracts, applications, invoices etc. MS Word HTML editor 9

10 Contents Simourg: briefly about us What is SimBASE 4 Architecture and technologies User interfaces System applications Why to choose us 10

11 Modular structure and scalability Standard user interface unit Mobile user interface unit System core Automated data processing unit Proprietary user interface unit System interoperability unit External systems 11

12 Three-tier architecture support Internet Web-server Application server Database server 12

13 Interfaces and integration 13

14 Standards and formats IBAN validation according to ISO Registry of currencies according to ISO 4217, languages according to ISO 639, countries according to ISO Check digits according to ISO 7064:2002 MOD Validation of personal identity numbers (some countries). Automated composition of machine-readable barcodes EAN-8 and EAN-13 for digital sequences, CODE-39 and CODE-128 for alphanumeric texts, as well as twodimensional QR-codes for any purposes. Supporting any HTML 4.01 and CSS 2.1 compatible browsers. All data stored in UNICODE UTF-8, including names of uploaded files. Support data export in PDF, CSV, ODT, DOCX, XLSX and XML file formats. 14

15 Contents Simourg: briefly about us What is SimBASE 4 Architecture and technologies User interfaces System applications Why to choose us 15

16 User interface Standard and portable Work on ANY browsers supporting HTML 4.01 / CSS 2.1 and higher (all modern browsers). Ensures basic operability even with disabled scripts. Dedicated interface form mobile devices and touchscreens (tablets, PDA, smartphones), running any operating system. Flexibility Support of changeable user interface themes, configurable control panels and desktop widgets. Complete support for multi-lingual environments, time zones, configurable date, time and number formats, powerful object numbering generator and much more. Simple menu and navigation, showing only what s needed. 16

17 Standard desktop interface example (1) Personalised task list KPI visualisation in a form of dashboard (configurable) Desktop with frequently-used items: documents, folders, reports, processes etc. Interface setup 17

18 Standard desktop interface example (2) Business process configuration window example Navigation Actions Tabs Window control 18

19 Standard desktop interface example (3) Object card example (this example shows incomplete business project card) м 19

20 Standard desktop interface example (4) Collapsed resource tree Interactive calendar with tasks (Gantt chart) 20

21 Mobile interface example 21

22 Custom interface example (1) Access to SimBASE services Logout from SimBASE Access to resources of other systems 22

23 Custom interface example (2) 23

24 Custom interface example (3) 24

25 Custom interface example (4) 25

26 Contents Simourg: briefly about us What is SimBASE 4 Architecture and technologies User interfaces System applications Why to choose us 26

27 Areas of system applications Electronic document processing (EDP) systems, electronic document libraries and automated electronic archives. Project management and business process management systems, distributed decision making and voting systems, risk management, scoring and single window systems. Help-desk and service-desk systems, including multi-tier. Flexible contact management solutions (clients, contractors, partners, etc.), customer relationship management (CRM) systems. Quality management and control systems supporting service level agreement (SLA) and key performance indicator (KPI) control, including semi- or fully-automated problem escalation procedures. Human resource (HR) management systems. and many more. 27

28 Examples of SimBASE implementation Chamber of Accounts of the Kyrgyz Republic: audit planning system Tajik Customs Service: document processing, service-desk and IT infrastructure management The Parliament of Moldova: petition processing and planning of audiences Tajikstandard: issuance of certificates of conformance JSC NITEC: HR, project management, IT services, supplementary processes Clothes Aid: warehouses, logistics, transport, activity planning, export, CRM JSC MBK: internal banking processes, document circulation Ecommpay: CRM, AML / compliance monitoring, internal processes State entity Foreign trade single window centre : internal document processing, pilot system for permit document issuing for traders 28

29 Contents Simourg: briefly about us What is SimBASE 4 Architecture and technologies User interfaces System applications Why to choose us 29

30 Why to choose us Simourg company more than thirteen years implements projects of business processes optimisation of the enterprises and organizations, participates in restructuring of the companies and automation of their activity. The best European experience in combination with deep understanding of conditions and specifics of the former Soviet Union markets. The huge experience of different projects implementation in various sectors of economy allows to learn and use the most successful administrative, technological and business solutions, achieving bigger efficiency and avoiding many mistakes. Simourg is a unique combination of business consultancy and opportunities of technical implementation: you may be sure that our business processes can be automated, while our BPM-system SimBASE can automate whatever processes you have. 30

31 LONDON RIGA ASTANA 31