TOTAL TREASURY DIGITAL CASH MANAGEMENT, LIQUIDITY, AND SUPPLY CHAIN FINANCE SOLUTIONS FOR OMNICHANNEL BANKING

Transcription

1 TOTAL TREASURY DIGITAL CASH MANAGEMENT, LIQUIDITY, AND SUPPLY CHAIN FINANCE SOLUTIONS FOR OMNICHANNEL

2 CONTENTS CONTENTS 01 The Evolving World of Treasury Services 02 Delivering Value Solutions for Today s Global Liquidity and Financial Supply Chain Demands 04 The Challenges Facing Corporate Treasurers 04 Our Solution: Total Treasury 05 Core Solution Capabilities 05 Value Added Modules 06 Business Benefits 07 Key Features 08 Services, Technology & Partner Program Copyright 2017 D+H. All rights reserved. No part of this publication may be stored or transmitted or reproduced in any form or by any means, including whether by photocopying, scanning, downloading onto computer or otherwise without the prior written permission of D+H. 2 SOLUTIONS FOR TOTAL TREASURY

3 THE EVOLVING WORLD OF TREASURY SERVICES Today s complex and challenging business environment demands sophisticated treasury service solutions that go beyond the simple processing of payments and collections. Corporate treasurers are increasingly undertaking new initiatives to consolidate and rationalize internal operations to streamline and automate their finance functions, and achieve better visibility and control over operations, risk, and working capital. Financial institutions that provide treasury service solutions to corporations of all sizes must keep pace with these changes by delivering new value-added services that meet the increasing needs and expectations of their corporate clients. These expectations now include an intuitive, consistent and integrated end-user experience, which has become a prerequisite for creating and maintaining strong and enduring customer relationships. As financial institutions strive to meet these demands, and as corporates continue to globalize, competition in the treasury services solutions market intensifies. Firms that offer a centralized treasury services platform with multi-country, multi-entity and multi-currency capabilities will gain a clear competitive edge by enabling corporate clients to manage cash, liquidity and working capital more easily. The centralized platform and electronic channels that are integral to such a solution enable banks to offer a growing range of value-added services on both a national and global scale. By deepening their existing customer relationships through these services, financial institutions can create ever greater cross-sell and up-sell opportunities, thus increasing market share with both existing and new customers. Firms that offer a centralized treasury services platform with multi-country, multientity and multi-currency capabilities will gain a clear competitive edge, enabling their corporate treasury customers to manage their cash, liquidity and working capital more easily. Treasury processes improvement Understanding Treasurer and CFO Priorities Selection criteria valued for a partner bank Cash flow optimization Cost optimization Optimization (16%) Financial master (25%) Processfocused (17%) Treasury Services master (21%) Relationship seeker (20%) Treasurer and CFO Priorities Finance-driven Process-driven Relationship-driven Source: Boston Consulting Group 1

4 DELIVERING VALUE SOLUTIONS FOR TODAY S GLOBAL LIQUIDITY AND FINANCIAL SUPPLY CHAIN NEEDS D+H offers financial institutions a suite of solutions to help them optimize cash flow, manage payments, provide treasury services, send and receive financial messages, and automate payables and receivables in a cost-effective, secure, operationally efficient and reliable way. Your financial institution will be able to offer best in class global liquidity management solutions with D+H s cash flow forecasting, sweeps and notional pooling capabilities. With fully integrated liquidity management tools, your financial institution will be able to offer the go-to-market advantages of a competitive, end-toend treasury services portal. With D+H s liquidity management solution, your corporate clients will optimize their cash flow processes efficiently and easily with an automated approach designed to support their company liquidity policies. Our solutions enable financial institutions to manage payments of all types, within and across national borders, from and to any channel, with the highest degree of automation and straightthrough-processing (STP) available on the market. Alongside these benefits, we provide financial institutions and their clients with full transparency and real-time visibility at every stage of the payment lifecycle. D+H: The Only Fully Supported Financial Supply Chain Solution Integrated Customer Support RETAIL SMALL BUSINESS MID-SIZE BUSINESS LARGE CORPORATE FINANCIAL INSTITUTIONS Integrated Channel Capture ATM MOBILE TABLET INTERNET ELECTRONIC ERP BRANCHES DIRECT BANK OPS SWIFT Any-to-Any Payments Instruments Standards & Schemes Transaction Types Wire Checks High Value Mass Payments Immediate Payments... SWIFT RTGS ACH Immediate Payments Sepa Book Domestic Credit/Collections Cross Border Credit/Collections Credit Transfer Debit Transfer Cover Payment Remittances Core Payment Services Instruction receipt, payment object creation and prioritization Validation, compliance, repairs and storing Clearing preparation (CMS selection) Authorization Execution Customer notification and reconciliation Services-Oriented Architecture (SOA): Integrated payment services delivered either within the Payment Services Hub or other services in the bank Embedded business workflows: Customizable business workflows incorporate other services without development Sophisticated monitoring and alerting Scalable: Reliable at large volumes Security: Compliance, access controls and audit trails 2 SOLUTIONS FOR TOTAL TREASURY

5 D+H s software solutions can help financial institutions to: Modernize systems and improve operations to increase profits, control costs and drive efficiency; Realize competitive advantage through innovative offerings and improved customer service; Improve risk management and compliance through operational improvements and advanced tools; Improve business decision making through increased transparency and visibility; Manage liquidity through improved processes and systems, and automatic consolidation of all payments transactions and liquidity events in one place; Support the entire financial supply chain across payments, cash, financial messaging, payables and receivables, and channel distribution. Why D+H? End-to-End Financial Supply Chain Automation Corporate Environment Banking Environment Clearing House Transaction Banking CRM CORPORATE TREASURY SWIFT FOR CORPORATES PAYMENTS ORDER MANAGEMENT ATM MOBILE TABLET INTERNET SWIFT BRANCHES DIRECT OPS ELECTRONIC ERP RETAIL CORPORATE INVESTMENT PAYMENTS TREASURY SERVICES TRADE FINANCE MERCHANT SERVICES FINANCIAL MESSAGING Treasury FX Liquidity & Risk Cards Regulatory & Compliance Customers & Accounts Loans & Deposits Financing Investments General Ledger Analytics Mutual Funds Insurance CLEARING & SETTLEMENT SYSTEM CLEARING SYSTEM Document & Workflow Operational Data Store Middleware Channel Capture And Automation Corporate and Consumer Value-Add Solutions Core-Banking Automation: Global Clearing Regulatory Reporting And Executive Decision Support D+H Offering 3

6 TREASURY SERVICES SOLUTIONS FOR TODAY S GLOBAL LIQUIDITY AND FINANCIAL SUPPLY CHAIN NEEDS The Challenges Facing Corporate Treasurers D+H s Total Treasury enables financial institutions of all sizes to provide their corporate clients with a treasury services solution that empowers them to consolidate treasury functions, integrate ERP and treasury management systems, automate payables and receivables, and manage working capital more efficiently, effectively and transparently. The solution delivers all of this while also helping the financial institution s clients to meet evolving regulatory requirements. As a single, one-stop, fully consolidated and automated solution, Total Treasury helps financial institutions offer their corporate clients a seamless, end-to-end treasury services experience, which can be customized to meet the specific needs of any user, regardless of their industry sector, level of transaction activity or location. With Total Treasury, clients gain ready access to all of the data they need through one source regardless of whether the information comes from local and regional treasury services systems or from multiple sources, countries or currencies. This consolidated access and transparency helps firms to make better decisions, improve their operations, and get a full view of their cash flow, in turn enabling them to optimize their management of working capital. The result is that regardless of their complexity or geographic scope companies using the solution will save time and money, and reduce risk. Our Solution: Total Treasury Delivered in one, easy-to-use solution, Total Treasury enables your corporate clients to automate payables and receivables, gain real-time cash position visibility and leverage automated delivery tools for balance and information reporting. For those firms wanting additional treasury services capabilities, Total Treasury s fully integrated add-on modules provide additional functionality to support activities such as managing corporate liquidity, facilitating supply chain financing and efficiently capturing remote deposit transactions. The solution s intuitive dashboard, single sign-on and triple play access across web, mobile and tablet ensures that users benefit from a channel-appropriate view that meets their digital needs. As such, the bank s treasury clients, rapidly shifting to a digitally demanding millennial workforce, can manage their cash anytime, anywhere, and via any channel. D+H Treasury Services Solution Total Treasury One solution to address all business segments, markets and channels Entities Bank Customer Supplier Dealer Branch Web Mobile Host-to- Host Channels Integrator Payables Corporate Liquidity Reporting Approvals Modules Reveivables Supply Chain Billing Limits Balance Reporting Cash Flow Forcasting Security Segmentation Common Services Dashboard Portal Check Services Alerts Administration Integrator Transactions Financial Networks Clearing & Settlement Networks Bank Back-Office Systems 4 SOLUTIONS FOR TOTAL TREASURY

7 Payables As corporate treasury departments strive to improve their organization s bottom line, improved management of working capital is one of the most powerful levers at their disposal. D+H offers a range of payables solutions that can help financial institutions corporate clients manage working capital more efficiently and effectively. Payables can be originated through a wide array of channels including web, file upload, host-to-host, tablet and mobile, and can include additional remittance information, as required by various types of transactions, to assist in the settlement and reconciliation of transactions. The solution also provides a bank s corporate clients with a single window to manage all types of payment needs, including electronic and physical instruments, local and foreign currency, domestic and cross-border and specific intention-based, statutory or simple fund transfers. Core Solution Capabilities Receivables Alongside payables, corporate treasurers have interest in improving management of receivables. D+H supports receivables origination from a variety of sources and can include additional information to support settlement and reconciliation. Also, in cases where finance departments initiate purchase orders and invoices, and process payments from multiple host systems, our receivables solution overcomes the challenge of fragmentation by acting as a hub on which all data flows are captured.. This enables an end-toend collections management system with a range of advanced features that improves client efficiencies throughout the collection process, informs better decisions, and achieves total visibility of the payment cycle. Balance Reporting D+H provides balance and transaction reporting to help a financial institution s clients improve cash flow management, and monitor their payables and receivables. Total Treasury supports automated balance reporting, simplifying the daily task of gathering balance information, and allowing a firm s clients to benefit from multi-bank balance reporting, providing a single view of their accounts across banks. As a multicountry, multi-entity, multi-currency, multilingual and multi-channel application, our solution enables the financial institution to provide its corporate clients with a single view into all their accounts across banks and geographies, thereby helping them make better use of their funds and improve risk management. The solution s country-specific customization capabilities enable financial institutions to extend their balance and transaction reporting services to additional locations, as they and their corporate costumers expand regionally or globally. Dashboard Portal The D+H Dashboard Portal provides a snapshot view of a company s accounts, alerts and pending activities requiring immediate attention. The dashboard provides intuitive navigation, custom report access, quick action links and quick access to payment and transfer functions. To support an enterprise approach for your financial institution s treasury portal experience, standard single sign-on protocols are supported for third-party integration needs. In addition, the dashboard provides your clients the ability to define custom views and widgets using simple and efficient personalization tools. Value Added Modules Liquidity Management Corporate treasurers require timely, accurate, and consolidated information to facilitate cash flow forecasts. To realize the fullest possible benefits from these data, cash forecasting must be integrated with forecasts of cash inflows and outflows generated by ongoing supply chain processes, such as production schedules, supply forecasts, and sales plans. D+H s Total Treasury helps financial institutions to ensure that cash flow and transaction information are available centrally to their corporate clients, allowing those clients to determine whether the inflow and outflow of funds match, and the extent to which they will be able to cover the operational costs of the organization. A financial institution s corporate clients will also be able to determine any surplus being generated, and plan how to use idle funds to best maximize revenues. Overall, by helping a firm s corporate clients understand past cash flow trends and their current position, and forecast their future cash flows, our solution both enables those clients to take better-informed decisions and also helps financial institutions move higher up the value chain. As corporate treasurers strive to manage and optimize working capital in a dynamic global environment, liquidity optimization is increasingly important. D+H s liquidity 5

8 TREASURY SERVICES SOLUTIONS FOR TODAY S GLOBAL LIQUIDITY AND FINANCIAL SUPPLY CHAIN NEEDS management module offers a range of liquidity management tools to manage cash flow, credit, and working capital across many accounts. Using the module s physical balance consolidation capability, treasurers can improve cash flow, gain a consolidated view of surplus funds available across accounts and currencies, reduce external borrowing and liquidity risk, manage foreign currency liquidity requirements and enhance visibility of cash across the group. The module s notional balance consolidation capability enables corporate treasurers to optimize interest to offset account balances, reduce interest costs, maximize net returns and gain greater visibility over cash positions from a central location. Supply Chain Finance D+H s supply chain finance module helps firms to manage their supply chain by enabling financial institutions and corporate clients to connect with their trading partners to exchange transaction-related documents and information. The solution helps to address a range of the treasury department s most pressing needs, including financing (supply chain finance) and document presentment (supply chain services). It enables financial institutions to offer their corporate clients electronic invoice presentation and payment (EIPP) and open account trade financing, while also helping them track, monitor and manage their financial supply chain through customized workflows and continuous information sharing. All of this allows corporate treasury departments to benefit from optimized cash flow, enhanced liquidity, increased supply chain competitiveness and reduced costs underpinned by a direct and powerful link between their supply chain and treasury services activities, and flexible and personal interaction with counterparties. Business Benefits Financial institutions that provide Total Treasury as the treasury services platform for their corporate clients stand to gain a wide range of benefits, which together add up to enhanced return-on-investment (ROI) both for the institutions themselves and the corporates they service. The business benefits for corporate customers include: Better business decisions based on readily accessible real-time data The solution s dashboard provides mission- critical transaction information in one consolidated view. This allows any corporate to undertake seamless and easy monitoring and status checks of transactions, regardless of the business s size, level of complexity or geographical location. Improved operations, saving time and money through increased straight- through processing (STP) As an out-of-the-box solution, D+H supports straight-through processing of transactions from client initiation to back-office processing. This enables corporations to optimize automation and minimize inefficient manual operations. A full view of cash flows to help optimize working capital Comprehensive visibility into cash flows enables corporate clients to transform their working capital management, generating major bottom-line benefits. For example, the level of days sale outstanding (DSO) can be reduced dramatically, generating substantial savings for corporate treasury functions. And businesses using Total Treasury may also be able to take advantage of discounts by paying invoices more quickly. Quick and easy customer on-boarding As part of its enhanced usability and improved client focus, Total Treasury is designed from ground up to enable new clients to be on-boarded simply, quickly and easily thus increasing speed-to-revenues and driving higher customer satisfaction. The business benefits for the financial institutions that provide these solutions include: Faster time-to-market for new products The solution s combination of power and flexibility facilitates more efficient and effective cross-border and multi-currency business, removing many of the traditional bottlenecks and geographic barriers in treasury services that can act as a drag on businesses agility. The solution s modular design allows institutions to utilize the functionality they need now, and then extend it to meet their future needs at high speed and low cost and risk. Increased market share and revenue By providing their corporate clients with a more efficient, effective and integrated treasury services solution that delivers all the business benefits described above, financial institutions are able to win more corporate clients. At the same time, the greater transparency provided by Total Treasury enables financial institutions to gain a deeper and more intimate understanding of their corporate clients. This means they can offer a wider array of products that are most closely aligned to meet the needs of their clients, providing additional value, deepening the relationship and ultimately increasing the bank s share of wallet. 6 SOLUTIONS FOR TOTAL TREASURY

9 Improved customer retention Offering a competitive treasury services solution makes life easier for corporate users and enables them to generate additional value for their business. Happier and more satisfied corporate clients leads to increased customer loyalty and retention. Reduced Fraud and Risk Management The higher visibility, transparency and control enabled by Total Treasury throughout the entire cash value chain means financial institutions are better able to monitor, identify and tackle the risks associated with fraud and other negative events. This helps to give corporate treasurers confidence that the service is not just efficient and costeffective, but also robust, reliable and aligned with their needs. Key Features Total Treasury was designed and developed with three key focus areas in mind. First, customer innovation including an intuitive user experience and dashboard and seamless channel integration; second, operational efficiency including flexible workflow and maximized STP; and third, technology transformation including SOA extensibility and a standard integration toolkit. Building on these three key pillars, the solution s key features include: A unified enterprise platform for treasury services A common infrastructure framework audit, notification, event logs, interfaces J2EE architecture Extensibility through service-oriented architecture (SOA) services Built on a robust Oracle platform Highly customizable, multi-entity product solution Multi-country, -currency and -lingual solution Seamless integration across channels web, mobile and tablet A Range of Ownership Models To maximize flexibility and optionality for banks, D+H s treasury services solution is offered including in-house licensed and hosted solutions. Delivered as an in-house solution, the client buys the software license from D+H and operates the software itself. A hosted solution is a cloud-based solution in our D+H data center. Our hosted solution provides all capabilities in a secure and reliable way, but allows our client time to market advantages as well as total cost of ownership savings related to hardware, software and human resources costs. Speak to a D+H representative to learn about the various ownership models available in your region today. Seamless Channel Flexibility: Web, Mobile, Tablet D+H s triple-play capability combines access modes for the three key digital banking channels web, mobile, and tablet enabling customers to pick and choose the precise blend of channels, capabilities and modules that best fit their own specific needs. Mobile channels have the proven ability to help financial institutions differentiate themselves and be more competitive and D+H s mobile technology helps banks to create a new channel to provide the convenience of anytime, anywhere banking to their corporate clients. 7

10 SERVICES When implementing mission critical systems in today s competitive and unpredictable environment, firms will do all they can to maximize returns on IT investment. Yet a shortcut or wrong turn at any stage can delay time-to-market, disrupt ongoing operations, and reduce efficiency. This holds true across the transaction banking spectrum including payments, treasury services, financial messaging and merchant services. D+H s Global Transaction Banking Solutions group can ensure customers avoid these pitfalls. For more than two decades, we have helped more than 1,000 of the world s leading financial institutions and corporations leverage our products to achieve their transaction banking goals. Focusing relentlessly on maximizing client satisfaction, the Global Transaction Banking Solutions services team comprising of implementation services; customer support; and training ensures that clients implement our solutions successfully, and bring their staff and clients up to speed quickly and effectively. This support is maintained beyond implementation, so clients optimize their investment throughout the lifecycle. D+H s services team helps customers to maximize their investment in the software by: l Ensuring the best use of our products. l Building in best practices to minimize risk. l Transferring knowledge effectively and efficiently through training. l Delivering excellent customer service throughout ongoing operations. Services Include: Implementation Services A quick and efficient implementation helps clients realize the best value from their investment in the shortest possible time. Applying industry-leading best practices and a field-proven methodology, the implementation services team manages every stage of the process, including: analysis, on-site implementation support, and static data and set-up; infrastructure design, sizing, installation, configuration and environment maintenance; and testing and user acceptance. Each project leader ensures effective coordination of resources and transparency of communications, while managing the overall implementation to mitigate risks and bring it in on time and budget. Customer Support With over 20 years experience of solution delivery, D+H s Global Transaction Banking Solutions team of application support experts are available 24/7 to respond to technical and functional queries. This team has a solid track record of diagnosing and resolving issues quickly and helping clients maintain smooth dayto-day operations. Equally important, the team gives transaction banking clients the information and advice they need to make informed, proactive and timely operational decisions. Training Comprehensive user training services can be tailored for end-users of all types (project team, super users and regular users) during and beyond implementation. Courses can either be off-the-shelf and focused on a particular product or business area, or specifically tailored to meet a client s unique needs. Users can participate in a range of functional and technical courses, as well as certification programs ranging from beginner to experienced user. Training may be undertaken at D+H training centers, at a client location, or via webinar. More information can be found at 8 SOLUTIONS FOR TOTAL TREASURY

11 TECHNOLOGY Advanced D+H uses industry standard technology and best-practice procedures to provide flexible, reliable and cost-effective transaction banking solutions. These help solutions help firms to operate more efficiently and to respond to market, client and regulatory changes in a faster, smarter way. Hosted or In-House Many of D+H s products can be delivered either as in-house implementations or as hosted or SaaS solutions that greatly reduce time and costs for the client. Scalable Capable of processing anywhere from dozens to millions of transactions per day, D+H s solutions can easily incorporate new entities, geographies, languages, time zones, currencies and products. Secure Our software has been tested and reviewed extensively by us and our clients. Our hosted solutions, security, disaster recovery and business continuity processes meet or exceed industry standards and regulatory guidelines. Flexible D+H uses an open technology framework that enables easy integration within a client s technology ecosystem and with other vendors solutions. This simplifies implementation and reduces the time and costs of on-boarding. Real-Time In today s competitive environment, time is money. D+H s solutions use state-of-the-art technology to enable our clients and, in turn, their clients to set up, execute and monitor their operations in real-time. This enables proactive, informed and speedy decisions that grow their business. Experience Over many years of delivering solutions to banks, we have accumulated vast expertise in managing day-to-day transaction banking on a regional, national or global scale. We use this knowledge to help clients address challenges and capitalize on opportunities in a practical and effective way. PARTNER PROGRAM Partners are essential to help D+H provide its clients with comprehensive solutions that meet changing market requirements in an efficient and costeffective way. Together, we help clients differentiate themselves and compete more effectively through innovative solutions. D+H has built a network of partners to provide the scalability and expertise necessary to expand our coverage, extend our scale and develop deeper relationships with our clients. The breadth and depth of this network ensures that the solutions we provide are aligned with our clients demands for end-to-end transaction banking solutions. Our partner network includes global and regional partners in technology and systems integration, and provides products and services that enhance or complement D+H s offerings across all business lines and market segments. At a global level, D+H works with leading consulting firms and system integrators. Their industry knowledge, focus and international presence helps us to provide clients with full, end-to-end business solutions. At a local level we have developed business partnerships to ensure we provide our clients with the requisite support, language and cultural expertise necessary to ensure the optimal delivery of our solutions. D+H offers a variety of flexible partnership options that allow firms to enter into a relationship that best reflects their business strategies and strengths. The network includes three categories of partners Consultant and System Integrators, Solution Providers and Technology Providers across three levels of partnership including Platinum, Gold and Silver, depending on the degree of commitment of each partner. The program is designed to meet our clients and partners needs to ensure mutual success. 9

12 D+H Canada 120 Bremner Boulevard 30th Floor Toronto, Ontario M5J 0A8 Canada Tel: Tel: United States 140 Broadway, 40th Floor New York, NY Tel: United Kingdom 6 Bevis Marks Part 7th Floor London, England United Kingdom Tel: +44 (0) Singapore 3 Church Street #22-05 Samsung Hub Singapore Tel: For more information about D+H visit dh.com D+H is a leading financial technology provider that the world's financial institutions rely on every day to help them grow and succeed. Our global payments, lending and financial solutions are trusted by nearly 8,000 banks, specialty lenders, community banks, credit unions, governments and corporations. Headquartered in Toronto, Canada, D+H has more than 5,400 employees worldwide who are passionate about partnering with clients to create forward-thinking solutions that fit their needs. With annual revenues in excess of $1.5 billion, D+H is recognized as one of the world's top FinTech companies on IDC Financial Insights FinTech Rankings and American Banker's FinTech Forward rankings. For more information, visit dh.com D+H Global Transaction Banking Solutions. All rights reserved. D+H is a trademark of D+H Limited Partnership