WATER TARIFF BILLING SYSTEM

Transcription

1 WATER TARIFF BILLING SYSTEM Version. USER s MANUAL 5 Ekata Marg, New Baneshwor, Kathmandu-, Nepal Phone: , 09 Fax: support@softwel.com.np Http:

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3 Contents List of Figures... Overview of WTBS Software... INSTALLATION AND SOFTWARE INITIALIZATION... SOFTWARE INTERFACE.... WTBS User Interface Administration Menu ( श सन)..... User Information ( य गकत र क ववर)..... Organization Registration (स म त दत र)..... Login Information (ल गन बवरण) Change user s password ( य गकत र क प सव डर प रवत) Exit (ब हर) Tool Menu (ट ल म न ) Setup (स टअप) Cost Description & Fine (महस ल वर व ज व न ) Meter Check Day (म टर ज च दन) Cost Information (महस ल वर)....5 Fine & Discount (ज व न र छ ट) Rules ( नयम) Recent rules Fine and Discount Change water user s code/zone (उपभ क क ड/ज न व तर ) Nepali Calendar (न प ल क य ल ण ) Export Bank Statement Customers ( हक) Application Registration ( नब दन दत र) Customer s Registration ( हक दत र) Cut tap (ध र क ट न) Change Location/ Change customer (न म स र /ठ उ स र ) Meter Check (म टर च क)...

4 .7. Meter Reading form (म टव व ड ग फमर) Monthly water Consumption (म सक प न खपत) New meter change (नय म टव व तर )....8 Cash (नगद) Advance Payment (अ म भ न ) Cash Receipt (नगद र सद) Monthly water tariff (म सक प न महस ल) Search Receipt (र सद नम बर ख ज न ह) Receipt Cancellation ( व सप ट र)... 7 Note: The transaction should be valid in Cost Information (महस ल वर) before delete action can be performed Records Management (व यवस थ ) Customer s Details Depositor Customer s Details (ड प जटर हक वर) Non Depositor Customer s Details (नन जटव हक ववर) Yearly water consumption details Monthly water consumption details Advance payment details (अ त व भ न वर) Cut off taps (क टएक ध र ) Re-Joining Details (प न जड न वर) Personal Records(व य गत ख त ) Summary (श र स) Summary of Monthly Water Consumption (म सक प न महस ल शर स ) Summary of Daily Water Consumption (द नक प न महस ल श र स) Other Payment Summary (अन य महस ल श र ) Help (सहय ग) Guide (ग इड) About System logout Appendix... 6

5 .. Final Assignment... 6 List of Figures Figure : Server connection... Figure : Login form... Figure WTBS user interface... Figure 5 Organization Registration... Figure User Information... Figure 6 Login Information... 5 Figure 7: Change user's password... 5 Figure 8 Customer type... 6 Figure 9 Pipe Size... 6 Figure 0 Tap type... 6 Figure Work type... 7 Figure Situation... 7 Figure Payment type... 7 Figure Ward no Figure 5 Zone ID... 8 Figure 6 Cost Information... 9 Figure 7 Fine... 0 Figure 8: Meter check day... 0 Figure 9 Cost information... Figure 0 Fine and discount... Figure Rules... Figure Recent rules... Figure Fine and discount rules... 5 Figure Old fine and discount rules... 5 Figure 5 Change water user's code/ zone... 6 Figure 6 Nepali calendar... 6 Figure 7 Export bank statement... 7 Figure 8 Application registration... 8 Figure 9 Customer's registration... 9 Figure 0 Cut tap... 0 Figure Change location... 0 Figure Change customer... Figure Meter check... Figure Monthly water consumption...

6 Figure 5 New meter change... Figure 6 New meter... Figure 7 Adavance payment... 5 Figure 8 Cash receipt... 5 Figure 9 Monthly water tarif... 6 Figure 0 Search receipt... 7 Figure Receipt Cancellation... 7 Figure Customer's details... 8 Figure Depositor customer's details... 9 Figure Non depositor customer's details... 0 Figure 5 Yearly water consumption details... 0 Figure 6 Monthly water consumption details... Figure 7 Advance payment details... Figure 8 Cut off taps... Figure 9 Re-joining details... Figure 50 Personal records... Figure 5 Summary of monthly water... Figure 5 Summary of daily water consumption... Figure 5 Other payment summary... 5

7 Overview of WTBS Software WTBS is a server based software package for the community managed water supply systems for automated billing, asset management developed by the SOFTWEL (P) Ltd. The Software Offers: Monthly Billing, Payment receipts, query facilities Define Fine and Discount Criteria Yearly, Monthly, Daily report viewing facility User-friendly Nepali Interface WTBS: Water Tariff Billing Software Page of

8 INSTALLATION AND SOFTWARE INITIALIZATION WTBS package is provided in our website. Following instructions should be followed to install the program: a) Go to URL : wtbs.softwel.com.np b) Click Install. A setup.exe file will be downloaded. c) Double Click the Setup.exe for installation. d) The program will automatically downloaded and installed in your computer. For the first run the program must be connected with server first. Following are step by step process to connect with server: Enter Client Id. a) Enter 6 digits Client ID and click Register. Enter user ID Enter password b) Enter your User Id and Password for further use of software. c) User can unregister the software associated with client id. WTBS: Water Tariff Billing Software Page of

9 SOFTWARE INTERFACE. WTBS User Interface Figure WTBS user interface. WTBS: Water Tariff Billing Software Page of

10 . Administration Menu ( श सन) This menu provides access to manage Software users i.e. create new user, delete existing user, and restrict access for different user... User Information ( य गकत र क ववर) User Information Set users right Click to add new user Click to delete current user 5 Click to close Figure User Information This menu shows all users registered to use WTBS software. Administrator can add New User or Remove User if needed... Organization Registration (स म त दत र) Enter Organization name Enter Organization location Enter telephone no. Enter postbox no. Click to Save 5 Enter organization code no. Figure 5 Organization Registration 6 Click to close Enter all required information in the field as shown above and click save (स ह गन र स). WTBS: Water Tariff Billing Software Page of

11 .. Login Information (ल गन बवरण) WTBS provides the facility to show all login Information about software users, software login data, login time and logout time. Click Delete all (सब म ट उन ह स ) to delete all user login information Click Close to close Figure 6 Login Information.. Change user s password ( य गकत र क प सव डर प रवत) For changing user password use the following screen. Enter old password Enter new password Re-enter new password Click to Close Figure 7: Change user's password 5 Click to Save..5 Exit (ब हर) This menu allows user to Exit the program. WTBS: Water Tariff Billing Software Page 5 of

12 . Tool Menu (ट ल म न ).. Setup (स टअप) Initially the software must be setup for different topic such as Customer type, Pipe Size, Tap Type, Work Type, Situation, Payment types, Ward No. and Zone ID that are categorized by Organization. Enter customer type Click to Save Click to close Figure 8 Customer type Enter pipe type Click to Save Click to delete Figure 9 Pipe Size Enter tap type Click to Save Click to delete Figure 0 Tap type WTBS: Water Tariff Billing Software Page 6 of

13 Enter work type Click to Save Click to delete Figure Work type Enter situation Click to Save Click to delete Figure Situation Enter payment type Click to Save Click to delete Figure Payment type WTBS: Water Tariff Billing Software Page 7 of

14 Enter ward no. Click to Save Click to delete Figure Ward no. Enter Zone no. Click to Save Click to delete Figure 5 Zone ID WTBS: Water Tariff Billing Software Page 8 of

15 .. Cost Description & Fine (महस ल वर व ज व न ) This menu provides facility to add some basic cost of equipment,registration charge, form charge,card charge and also user can set fine description. Enter registration cost. Enter form cost. Enter meter cost. Enter meter joining charge. 5 Enter card cost. 6 Enter deposit amount. 7 Enter other amount. 8 Click Save to save data. 9 Click Clear to Clear data. 0 Click to Close Figure 6 Cost Information WTBS: Water Tariff Billing Software Page 9 of

16 Check to choose the option (प र न ज व न र छ ट ल ग गन ) Check to select the option (प र न अ धकतम खपतक नयम ल ग गन ) Click to Save Click to Close Figure 7 Fine.. Meter Check Day (म टर ज च दन) Set the meter reading schedule for each zone id. Check to select the meter reading days Click to Close Figure 8: Meter check day Click to Save WTBS: Water Tariff Billing Software Page 0 of

17 .. Cost Information (महस ल वर) This screen allows to set the fixed payment information according to customer type, pipe size, start unit and end unit. Enter the date Enter the customer type Click to Clear (empty) the fields Click to select pipe size 5 Enter minimum unit 6 7 Enter minimum unit for permanent tap line Enter minimum unit for temporary tap line 8 Enter starting unit (श र य नट), ending unit (आ न तम य न), and charge per unit ( त य नट (र) 9 Click to apply new rule (save) 0 Click to Close Figure 9 Cost information WTBS: Water Tariff Billing Software Page of

18 .5 Fine & Discount (ज व न र छ ट) This screen allows users to set the fine and discount for payment duration (in case the payment is made within the time, customer can get the discount, whereas if the payment exceeds the days limte the customers are accustomed to fine. Enter the date Enter the customer type Click to Clear (empty) the fields Click to select pipe size 5 Enter starting day (श र दन), discount (छ ट ), fine (ज व न ), and type of cost ( क र) 6 Click to Save 7 Click to Close Figure 0 Fine and discount WTBS: Water Tariff Billing Software Page of

19 .5.. Rules ( नयम) This screen shows the previously applied rules for meter cost per unit. Click Tab to select usage charge Choose to select customer type Choose to select pipe size Choose to select the date applied 5 View the rules for amount to charged 6 Click Tab in the bottom to select old applied rules 7 Click to Close Figure Rules WTBS: Water Tariff Billing Software Page of

20 .5... Recent rules This screen shows the newly applied rules for meter cost per unit. Figure Recent rules WTBS: Water Tariff Billing Software Page of

21 .5... Fine and Discount This screen shows the newly applied rules for discount and fine according to the payment duration. Figure Fine and discount rules This screen shows the previously applied rules for discount and fine according to the payment duration. Click Tab to select Fine and Discount Choose to select customer type Choose to select pipe size Choose to select the date applied 5 Shows all the old fine and discount rules applied 7 Select Tab in the bottom for old rules applied 8 Click to Close Figure Old fine and discount rules WTBS: Water Tariff Billing Software Page 5 of

22 .5. Change water user s code/zone (उपभ क क ड/ज न व तर ) This screen allows user s to update the user code. Enter customer code no. Click to Search by customer code Enter the new customer code no. Click to Update the customer code no. Figure 5 Change water user's code/ zone.5. Nepali Calendar (न प ल क य ल ण ) This screen shows and allows to set the holidays in the calendar. Click to change year Click to change months Enter holiday description Click to save holiday 5 Show holiday days 6 Select the date 7 Click to Edit 8 Click to Delete Figure 6 Nepali calendar 6 Click to Close WTBS: Water Tariff Billing Software Page 6 of

23 .5. Export Bank Statement Export the bank statement in Excel file for the selected zone. Check to select zone no. Click to Export the data to Excel file Figure 7 Export bank statement WTBS: Water Tariff Billing Software Page 7 of

24 .6 Customers ( हक).6. Application Registration ( नब दन दत र) Register customer application for new tap. Select Tab for application registration Enter date of application registration Enter registration no. Enter applicant s full name Enter grand father s full name Enter father s full name Enter citizenship no Click to Clear all fields Enter zone no. Enter ward no. Enter address 9 Click to select the photo Enter house no. Select customer type Enter water usage no Enter telephone no. Click to select the photo Enter different type of cost and deposits Figure 8 Application registration WTBS: Water Tariff Billing Software Page 8 of

25 .6. Customer s Registration ( हक दत र) Register customer account. Select Tab for customer registration Enter date of customer registration 5 Enter application registration no. Click to Search if application registration no. is available Click to clear (empty) all fields 6 Enter customer code no. Pre-filled customer infromation based on application registration tab 7 8 Pre-filled customer photo based on application registration tab Enter meter no. 9 0 Enter starting meter reading, pipe line type, customer type (pre-filled), and pipe size Check if there are any pending payments Click to Save Click to Close Figure 9 Customer's registration WTBS: Water Tariff Billing Software Page 9 of

26 .6. Cut tap (ध र क ट न) Cut existing tap line according to customer code no. Enter customer code no. Click to Search by customer code no. Pre-filled customer information based on search result from customer code no. 5 Select pipe line situation (cut off / still available) Select appropriate option and write the reason for pipe line cut off Figure 0 Cut tap.6. Change Location/ Change customer (न म स र /ठ उ स र ) This screen allows users to update the address of the customer. Select Tab for address change Enter customer code no. Pre-filled customer Information based on costumer no. search result Click to Search customer information for entered customer no. Pre-filled customer Information based on costumer no. search result 5 5 Enter new address Information for Change (update) e Figure Change location 6 Click to Close 7 Click to Save 8 Click to view customer address records WTBS: Water Tariff Billing Software Page 0 of

27 This screen allows users to transfer the customer registration to another customer account Select Tab for name registration change Enter customer code no. Pre-filled customer Information based on costumer no. search result Pre-filled customer Information based on current costumer no. search result 5 7 Click to Close Figure Change customer 8 Click to Save 9 Click to view new customer registration change records WTBS: Water Tariff Billing Software Page of

28 .7 Meter Check (म टर च क).7. Meter Reading form (म टव व ड ग फमर) This screens shows the cost of water supply and print the receipts for each customer code no. Select Zone no. Pre-filled customer information based on selected customer code no. Check to select customer code no. 5 Shows calculated Charges and total amount Click to select all customer code no. Click to print all 6 Click to print 7 Figure Meter check WTBS: Water Tariff Billing Software Page of

29 .7. Monthly water Consumption (म सक प न खपत) Click to select Zone no. This screen shows the record for the monthly water consumption. Pre-filled customer 5 information based on selected customer code no. Click to select Ward no. Click to select first letter of the name Check to select customer code no Select year, and month for which extra billing is to be applied Enter current meter reading no. and the situation Click to Save 9 Show meter reading information for selected customer Click to Save 0 Click to Close Click to Delete Figure Monthly water consumption.7. New meter change (नय म टव व तर ) List of meter Change info Click to add new meter reading for current users Click to Delete the record Click to close Figure 5 New meter change WTBS: Water Tariff Billing Software Page of

30 Enter the customer no. Click to search by customer no. Enter customer name Enter address Select year applied Select month applied Enter date applied Enter new meter reading no. Enter old meter reading no. Enter current meter no. Click to Close Figure 6 New meter Click to Save WTBS: Water Tariff Billing Software Page of

31 .8 Cash (नगद).8. Advance Payment (अ म भ न ) Enter the advance payment amount for the customer. Enter date of advance payment Click to Search by customer code no. Enter customer code no. Enter the amount for advance payment 5 6 Pre-filled customer information based on customer code no. Click to Close Figure 7 Advance payment 7 Click to Print.8. Cash Receipt (नगद र सद) This screen allows users to fill the charge for the different work type and also prints the receipt. 8 Click to Save Enter the current date Pre-filled customer information based on customer code no. Enter the customer code no. and click to Search Choose to select work type Pre-filled amount information 5 Choose to select payment amount 6 Click to Save 7 Click to Close 8 Click to Print Figure 8 Cash receipt WTBS: Water Tariff Billing Software Page 5 of

32 .8. Monthly water tariff (म सक प न महस ल) This form shows the monthly water tariff for each customer code no. 7 Date and time Enter customer code no. Choose payment type Choose duration (from to) date Automated receipt generated based on duration and customer code selected 6 Show the amount to be returned Enter amount paid by the customer Click to create new card 5 7 Check to transfer the returning amount to the advance payment account Click to Print Figure 9 Monthly water tarif 8 Check to bill the receipt 9 Click to Close 0 Click to Save WTBS: Water Tariff Billing Software Page 6 of

33 .8. Search Receipt (र सद नम बर ख ज न ह) Search the customer information according to receipt no. Choose the receipt type Enter the receipt no. in the textbox and Click Search to search for the entered receipt no. Auto filled customer information based on entered receipt no..8.5 Receipt Cancellation ( व सप ट र) Figure 0 Search receipt This tool menu allows user to cancel the receipt if any error occurred during the work. Receipt can be cancelled for types of work :. Monthly Water Billing( म सक प न महस ल). Cash Receipt (नगद र सद). Advance Payment(अ त व भ न ) Choose receipt type Enter receipt number Click Delete (म ट उन ह स ) to Delete Figure Receipt Cancellation Click to close Note: The transaction should be valid in Cost Information (महस ल वर) before delete action can be performed. WTBS: Water Tariff Billing Software Page 7 of

34 .9 Records.9. Management (व यवस थ ).9.. Customer s Details View the customer s personal details. Shows depositors details Click to print, export to Excel, generate graph, and search depositors in the list Figure Customer's details 5 Click to Close Click to Delete Click to Update WTBS: Water Tariff Billing Software Page 8 of

35 .9.. Depositor Customer s Details (ड प जटर हक वर) View the depositor customer s personal information Shows depositors details Click to print, export to Excel, generate graph, and search depositors in the list Figure Depositor customer's details 5 Click to Close Click to Delete Click to Update.9.. Non Depositor Customer s Details (नन जटव हक ववर) View the non depositor customer s personal information. WTBS: Water Tariff Billing Software Page 9 of

36 Shows depositors details Click to Update Click to print, export to Excel, generate graph, and search depositors in the list Figure Non depositor customer's details 5 Click to Delete Click to Close.9. Yearly water consumption details View yearly water consumption details for selected criteria. Shows list of Water consumption record Export the list to Excel file Shows list of water usage per month Criteria(s) for selection Click to Search based on selected criteria(s) Click to Close 5 Click to Print the list Figure 5 Yearly water consumption details 6 Click to Export the list to Excel file.9. Monthly water consumption details View montly water consumption details for selected criteria. WTBS: Water Tariff Billing Software Page 0 of

37 Shows list of Water usage record for each customer code no. Export the list to Excel file Figure 6 Monthly water consumption details.9. Advance payment details (अ त व भ न वर) View advance payment details. Shows list of customer record with advance payment details Click to Add new advance payment amount for a customer Click to Delete the customer record with advance payment details Figure 7 Advance payment details.9.5 Cut off taps (क टएक ध र ) This screen allows to view cut off taps details and re-join the previously cut off taps. WTBS: Water Tariff Billing Software Page of

38 Shows list of pipe line that has been cut off for each customer Shows list of pipe line that has been reconnected for each customer Click to reconnect the pipe line that has been disconnect from the list Click to close Figure 8 Cut off taps.9.5. Re-Joining Details (प न जड न वर) This screen shows the re-joining tap details Shows list of pipe line that has been reconnected for each customer Click to Close Figure 9 Re-joining details.9.6 Personal Records(व य गत ख त ) View the personal record according to the customer code no. and duration (start date and end date). WTBS: Water Tariff Billing Software Page of

39 Shows details of customer for the entered customer code no. Enter the customer code no. Shows the list with personal record of customer for the entered customer code no. Enter the duration (date) for Search (from to) 6 Click to Close Click to Search within the duration (date) entered (provided) 5 Figure 50 Personal records 7 Click to export the list to Excel fine, print, and set properties WTBS: Water Tariff Billing Software Page of

40 .9.7 Summary (श र स).9.7. Summary of Monthly Water Consumption (म सक प न महस ल शर स ) View the monthly water consumption summary according to the selected criteria. Choose a option to filter the list for monthly water consumption Choose the effective date to show the summary Click to show the list for monthly water consumption summary Choose the name of the employee that entered the data Shows the list of monthly water consumption summary 5 Click to export the list to the Excel file 5 Figure 5 Summary of monthly water.9.7. Summary of Daily Water Consumption (द नक प न महस ल श र स) View daily water consumption summary list according to the selected criteria. Choose a option to filter the list for water consumption summary Choose the effective date to show the summary Choose the name of the employee that entered the data Click to show the list for water consumption summary 5 Shows the list of water consumption summary Figure 5 Summary of daily water consumption 6 Click to export the summary list to Excel file WTBS: Water Tariff Billing Software Page of

41 .9.7. Other Payment Summary (अन य महस ल श र ) View other payment summary list according to the selected criteria. Choose a option to filter the list for other payment summary Click to show the other payment summary list Choose the effective date to show the summary Choose the name of the employee that entered the data Click to show the application cost summary 5 Shows the other payment summary list 6 Click to export the list to Excel file 6 Figure 5 Other payment summary.0 Help (सहय ग).0. Guide (ग इड) The guide menu can b accessed for the Help menu..0. About This menu show the information related to WTBS software.. System logout This menu exits the WTBS application. WTBS: Water Tariff Billing Software Page 5 of

42 . Appendix.. Final Assignment ल गन गन र ह अ त व महश ल र ह स छ ट र ज व न क नयम क यम गन र ह न य नतम य नट १० स थ ई ध र क महस ल र ६० १० द ख २५ य नट र २२ २६ द ख ४५ य नट र ३२ ४५ य नट द ख म थ र ६५ ३० दन सम म र १० (छ ट ) ४५ दन सम म महस ल म ५५ दन सम म- ५% (ज व न ) ६५ दन सम म- १०% (ज व न ) ६५ दन म थ- २०% (ज व न ) बद क दन र ह स हक क क र र ह स हक नब दन र हक दत र गन र ह स म टर ज च न ज द लएर ज न फ रम छ प न ह ह ल क म टर अ क सफ टव य म र ह स तप ईल र खन भएक क न हक क म टव व तर न गन र ह स WTBS: Water Tariff Billing Software Page 6 of

43 आ म भ न र ह स म टव ब क नगद र सद कट न ह म सक प न महस लक र सद कटन ह स व हक ल फत र दन पन रकम अ त व महस ल म र ह स र सद वर गन र ह हक क ध र कट न ह स स थ स थ प न जड न गन र ह स WTBS: Water Tariff Billing Software Page 7 of