IoT, Digital Exhaust, and Predictive Personalization with SAP HANA. Magnet. John Irvin and Dan Mohl Deloitte Services LP

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1 IoT, Digital Exhaust, and Predictive Personalization with SAP HANA Magnet John Irvin and Dan Mohl Deloitte Services LP

2 Agenda Introduction IoT Digital Exhaust & Predictive Personalization Magnet Q&A 1 Copyright 2015 Deloitte Development LLC. All rights reserved.

3 Deloitte Speakers John Irvin, Senior Manager, Deloitte Services LP John Irvin has been with Deloitte Services LP or 15 years and currently leads Deloitte s Analytics and Reporting Studio. The team of over 130 talented professionals provides business intelligence strategy, innovation & application delivery and support services to all functions within the Deloitte U.S. Firms, which includes the Reporting and Analytics thread of the current Finance Transformation program. John has extensive experience with a wide-range of business intelligence and data management technologies, including SAP HANA, Tableau, SAP Business Objects BI, SAP Business Objects Data Services, SAP Business Warehouse and QlikView. Dan Mohl, Senior Manager, Deloitte Services LP Dan Mohl has been with Deloitte Service LP for 5 years. He is currently an Enterprise Architect leading the architecture activities for three product portfolios, comprised of over 90 products. Dan has extensive experience in a variety of technologies, is the author of Building Web, Cloud, and Mobile Solutions with F# (O Reilly), and is an ASPInsider. 2 Copyright 2015 Deloitte Development LLC. All rights reserved.

4 Deloitte Largest professional services organization in the U.S. in revenue and headcount More than 70,000 people $16.1 billion in FY15 revenue Serving our clients and helping them solve their toughest problems. 3 Copyright 2015 Deloitte Development LLC. All rights reserved.

5 IoT

6 The IoT Value Loop* Value is driven from connected things to IoT apps through the flow of information in the IoT Value Loop* Create Communicate Aggregate Analyze Act Augmented Behavior ACT Sensors Augmented Intelligence ANALYZE M A G N I T U D E Scope Scale Frequency R I S K Security Reliability Accuracy T I M E Latency Timeliness CREATE Network Things AGGREGATE COMMUNICATE Applications Standards *Source: Michael E. Raynor & Mark J. Cotteleer, The more things change: Value creation, value capture, and the Internet of Things, Deloitte University Press, July 27, Copyright 2015 Deloitte Development LLC. All rights reserved.

7 IoT Reference Architecture Framework* The framework extends the conceptual view to show the underlying architecture driving the information flow from things to applications *Source: Deloitte s IoT Reference Architecture 6 Copyright 2015 Deloitte Development LLC. All rights reserved.

8 Digital Exhaust & Predictive Personalization

9 Digital Exhaust & Predictive Personalization. What are Digital Exhaust and Predictive Insight and how can they be utilized to enhance applications? Digital Exhaust is the data generated as a byproduct of people s online actions and choices and other digital activities. Predictive Personalization is the ability to predict behavior, needs or wants and tailor experiences very precisely. 8 Copyright 2015 Deloitte Development LLC. All rights reserved.

10 BIG DATA MOBILE Source: Deloitte Application Studios 9 Copyright 2015 Deloitte Development LLC. All rights reserved. DESIGN

11 BIG DATA MOBILE Source: Deloitte Application Studios 10 Copyright 2015 Deloitte Development LLC. All rights reserved. DESIGN

12 BIG DATA MOBILE Source: Deloitte Application Studios 11 Copyright 2015 Deloitte Development LLC. All rights reserved. DESIGN

13 BIG DATA MOBILE Source: Deloitte Application Studios 12 Copyright 2015 Deloitte Development LLC. All rights reserved. DESIGN

14 BIG DATA MOBILE Source: Deloitte Application Studios 13 Copyright 2015 Deloitte Development LLC. All rights reserved. DESIGN

15 Clients Near You BIG DATA MOBILE Source: Deloitte Application Studios 14 Copyright 2015 Deloitte Development LLC. All rights reserved. DESIGN

16 Magnet

17 16 Copyright 2015 Deloitte Development LLC. All rights reserved.

18 Business View Why Magnet? Hoteling is much more than just a space software management program. It s an ongoing and evolving trend that is completely redefining what it means to work. The world, society and culture is evolving to create a more connected and centralized world that is not physical. Create a scalable workplace solution that maximizes productivity, social connectivity, and customer experience, and drives optimal utilization Predictive capabilities to build a user genome to anticipate, notify and deliver customer needs and services in a seamless manner Social connectivity to build a customizable profile that encapsulates work mode preferences, location proximity to colleagues, and social preferences Simplified meeting management Benefits Cohesive and comprehensive views for each user role by the ability to access the right information in the right context to facilitate response and delivery of needs including visitor management Behavior support to include change management and user adoption by provided real-time options based on needs, preferences and behavior patterns, which would require us to capture their preferences, behaviors, and historical data profiles Track actual attendance and space utilization compared to the reservations made in its scheduling software in order to plan based on actual use rather than space reservations 17 Copyright 2015 Deloitte Development LLC. All rights reserved.

19 Usage View How does an individual interact with Magnet? Increases Productivity Improves Networking Offers Travel Concierge Save time looking for open-seating spaces by letting Magnet pro-actively determine the ideal location for you to work View a list of workspace alternatives Customize a search for making reservations Quickly and easily change workspace Automatically check-in to a workspace upon office arrival Book space for a quick private meeting Instantly release a booked space Use the tomorrow section to preview your following day and see who will be there so you can determine if a trip to the office is necessary Work near your team Be easily found by colleagues Know who else is in the office Receive a push notification with location when someone you want to see arrives While at the airport check to see if any of your connections are also there Find a coffee shop on your way Get estimated time of arrival information Find a place to have lunch See amenities at the office Use the floorplan to find your way 18 Copyright 2015 Deloitte Development LLC. All rights reserved.

20 Conceptual System View. SQL Server External C*Cure DPN 19 Copyright 2015 Deloitte Development LLC. All rights reserved.

21 Logical Data Flow View. User Enters the Office C*Cure (Badge in) or Geo-fence D SAP HANA Generates Seating Recommendations Deloitte Users Seating Recommendation Shown on Mobile Device Create Push Notification Through the Push Notification Service 20 Copyright 2015 Deloitte Development LLC. All rights reserved.

22 Q&A

23 Deloitte LLP and its subsidiaries As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting. Copyright 2015 Deloitte Development LLC. All rights reserved. 36 USC Member of Deloitte Touche Tohmatsu Limited

24 Disclaimer SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. All other product and service names mentioned are the trademarks of their respective companies. Wellesley Information Services is neither owned nor controlled by SAP SE. 23 Copyright 2015 Deloitte Development LLC. All rights reserved.