Software AG TechEd 2015 User Conference

Transcription

1 Software AG TechEd 2015 User Conference ARIS News & Roadmap Georg Simon SVP Product Marketing April

2 Unlocking the power of Social Collaboration Better Processes Today with ARIS Cloud Connect & interact with mobile ARIS Apps Customer First! Look at your Customer Journeys ARIS in the digital business platform 2

3 1 Social Collaboration Unlocking the power of social collaboration with ARIS Connect 3

4 ARIS Connect addresses new user profiles ARIS Architect ARIS Connect wm Mobile Suite Admin ARIS BPM Server Expert Infrastructure Process Engineer Business API(s) User 4

5 New in ARIS Connect 9.8 Enhanced and configurable design and UI Extended Capabilities Easy administration and DMS Configurability of views (role-based, self-service configuration) Mobile optimization Attribute highlighting Reporting for all users Process flow in table view 1-click design for new models Objects relationships and occurrence information Change symbol types Show structure formatting Tagging enabled BPMN import and export User and usage statistics Upload a document to ARIS Document Storage (ADS) Customizable meta data in ADS 5

6 Highlighting in ARIS Connect Emphasis on objects with specific values Better information Improved decisions 6

7 Display specific information in ARIS Connect Role-based Views and Configurable Factsheets Factsheet configuration Role-based information Role-based search results Role-based filtering Improved end-user acceptance Faster decisions 7

8 2 Cloud Better Processes Today! powered by ARIS Cloud 8

9 BPA-as-a-Service Better processes today Improvement projects can start immediately, with limited investment (CAPEX vs. OPEX) Fast procurement - IT involvement not required Software scale based on project maturity Participation barriers are removed High availability through cloud deployment No operation costs in contrast to systems maintained by internal IT New applications are cloud only 9

10 About ARIS Cloud ARIS Cloud is a full-scale Business Process Analysisas-a-Service product It has been built for collaborative process transparency and improvement projects Subscribe to ARIS Cloud to immediately design, analyze, share and improve processes without any participation barriers 10

11 ARIS Cloud comes in 3 editions ARIS Cloud Basic ARIS Cloud Advanced ARIS Cloud Enterprise Basic modeling, analysis, admin & standard sharing Custom. modeling & analysis, standard sharing, advanced admin Expert modeling & analysis, custom. sharing, full admin Fast first projects Cross-departmental projects Full-scale BPA including Process-driven SAP & M2E Public cloud Public cloud Private cloud 11

12 ARIS Cloud Basic For those who start Your starting point Departmental processes are not transparent You need to document and improve working procedures Your requirements Instantly describe and share process descriptions within your team Enable a fast start with limited investment and software that scales with your demand Your results Departmental core processes are collaboratively described and distributed throughout the team 12

13 ARIS Cloud Advanced For those who grow Your starting point Processes are described at the departmental level You need to improve processes across departments leveraging a large and varied user group Your requirements Collaboratively engage your user group to describe processes end-to-end Enable a fast start with limited investment and software that scales with your demand Your results End-to-end processes are optimized and shared Process thinking spreads through your organization 13

14 ARIS Cloud Enterprise For those who strive Your starting point Your company transforms into a customer-centric digital organization You need to establish a corporate-wide platform aligning business and IT Your requirements Engage all stakeholders under the roof of solid governance Process models are to be used for automation Your results Business and IT work in sync to provide the best customer experience Your organizations processes are the industry benchmark 14

15 ariscloud.com 15

16 3 Mobile Connect & interact with mobile ARIS Apps via the new ARIS Mobile Infrastructure 16

17 ARIS Mobile Infrastructure connects the digital business content in ARIS with people in their Daily Work Situations 17

18 Mobile Management System Security on oil platforms, and not only there, has the highest priority. The constantly changing platform worker teams must regularly train specific emergency processes. These processes are continuously under improvement and not always the same processes on different platforms. Security managers can easily deploy new processes on mobile devices of platform workers. Now they are able to to use a mobile app to train an emergency process. During process training the mobile app will automatically track important KPIs using device sensors. In this case, the mobile app records the training and adds context related information while the platform workers perform the training and specific process training checklists. After successful training the result is automatically saved and analyzed. 18

19 Idea Management with ARIS Mobile 19

20 Company s employee has an idea or requirement and wants to submit his idea on the fly. ARIS Mobile Idea Manager ARIS API ARIS native app Software AG. All rights reserved. For internal use only

21 Idea manager process 1. Create idea 2. Define priority 3. Enter summary & description 4. Select related process 5. Add pictures 6. Add idea 7. Submit idea 8. transfer idea to ARIS 9. Process owner notification* 9. Process owner review* 11. Update data in idea manager 21

22 1. Create idea 2. Define priority 22

23 3. Enter summary & description 4. Select related process 23

24 5. Add pictures 24

25 6. Add idea 7. Submit idea 25

26 8. Transfer idea to ARIS 26

27 9. Process owner notification* *based on ARIS Process governance 27

28 10. Process owner review* *based on ARIS Process governance 28

29 11. Update data in idea manager 29

30 ARIS Mobile Infrastructure Ready-to-use public ARIS MOBILE Apps ARIS Mobile App UI Guidelines and Templates Max Convenience with full integrated ARIS Mobile Development Platform Create ARIS Mobile partner ecosystem Unlock potential of crowd sourcing Establishing ARIS Mobile as daily work tool ARIS Mobile Infrastructure (AMI) ARIS Mobile Development Platform (AMDP) ARIS Mobile Community and Market Place 30

31 ARIS Mobile Framework UMC ADS ABS API API API API Access Infrastructure ARIS Mobile Access ARIS Mobile Access ARIS Mobile Access Connect/Design Server Server Extension for inter-server communication (with ABS, ADS, ), configuration settings, logging, fail-over, multi-tenancy aspects, license checking, certificate check, etc. 31

32 ARIS Access / Mobile TIMELINE 2015 ARIS Access Full ARIS Access Read-Only ARIS Access Mobile BETA BETA legally licensing user-based read/write access in any 3rd party application legally licensing user-based reading in any 3rd party application beta version of the ARIS API available for selected ARIS Mobile Ramp-Up Customers ARIS Access Full ARIS Access Read-Only ARIS Access Mobile incl. read/write API usage incl. read API usage incl. mobile API usage ARIS Access Infrastructure for ARIS API GA April Oct15 32

33 4 Customer First Customer Experience Management & Customer Journeys in ARIS 33

34 Digital Transformation powered by ARIS Customer Journeys & Touch Points End-to-End Processes Business Capabilities & Core Processes IT Capabilities & Services App Off-boarding Procurement Production App Service Procure-to-Pay Order-to-Cash On-boarding App Finance Sales ERP Use & Order Billing & Pay Innovate-to-Market Plan-to-Inventory Service Common BPA Tools Controlling Logistics Service App Business Transformation IT Transformation 34

35 Digital Transformation Customer experience management with ARIS Key characteristics of a good customer s experience during a retail journey: 1. How easy was it to contact the organization? 2. Could the customer use the communication channel he wanted? 3. Was it easy to order a product or request a service? 4. Was it delivered when the customer wanted it? 5. Did the customer get what he ordered? 6. Did it work or was the service effective? 7. Was the bill correct? 8. Could the customer pay using the method he wanted? 9. Was good help and support provided? 10. If the customer had a problem, was it dealt with satisfactorily? 35

36 Digital Transformation Customer Journeys 36

37 5 Cross Portfolio Integration The Digital Business Platform 37

38 Business Process Analysis Business-IT Alignment BPMS Model-to-Execute BPA IBO Process Performance Management KPI Management EA IT-Risk Mgmt Process-driven GRC Continuous Controls Monitoring (CCM) GRC Alignment within the Software AG Portfolio 38

39 EAM as part of Business IT Management Business IT Management Business Process Analysis Governance, Risk & Compliance Enterprise Architecture Management IT Portfolio Management IT Planning Software AG offers through its ARIS and ALFABET brands the most comprehensive Business IT Management solution We work with the relevant analysts to establish Business IT Management as relevant market The solution combines well established business process analysis, governance, risk & compliance and enterprise architecture management capabilities with advanced functionalities for IT portfolio management and planning Combining the two product sets provides for significant upsell potential into existing ARIS and ALFABET customers 39

40 Alfabet/ARIS interaction: Business Capabilities and Business Operating Model play a key role Business Capabilities Business Model Business Operating Model Business Processes IT Portfolio Navigate to Process Navigate to System 40

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